해변

호텔 하레 우타 여행 후기

4 out of 5
호텔 하레 우타
Av. Hotu Matua S/N, Hanga Roa, Easter Island

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 123개 이용 후기 중 94개" "
평점 8 - 좋아요. 123개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 123개 이용 후기 중 6개" "
평점 4 - 별로예요. 123개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 123개 이용 후기 중 4개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Daniela J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Aimee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 10박 숙박함

10/10 - 훌륭해요

David Campbell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Sheila 님, Apple Valley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The folks who greeted me at the airport (Tommas), all the people in reception especially, Daniel; who made check in and my stay FAB-u-lous. I don't know the names of the restaurant staff, however, they offered GREAT personal service. THE food was so enjoyable, along with organically quality! The atmosphere is so pleasant. I could of hung out and ate my day away. My day trip around the island with Hanga (probably have misspelled his name) was educationally informative, fun, and great conversationalist.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Alison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the friendliness of the staff and being greeted by reception and Introduced to the hotel areas was incredible. The peacefulness and atmosphere was wonderful. Our excursion from the hotel was absolutely top notch!! Highly recommend
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lisa 님, Paradise Valley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Jacek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent
2023년 11월에 4박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 11월 28일
Dear Jacek, Thank you very much for your rating and comments. It was a pleasure to have assisted you in all your requirements. We sincerely hope that your stay in Rapa Nui has fulfilled your expectations, as you imagined for so long. Kind regards,

10/10 - 훌륭해요

Marina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you plan your trip to Rapa Nui, this is the place to stay - they will take care of all your needs! We absolutely loved how we were treated as family from the very moment we arrived. We did private tours following the concierge recommendations and had the best of time- also the hotel always asked us what snacks and drinks to pack had chairs, ponchos, umbrellas in case we needed them. The tour guides Teata and David were absolutely delightful and took amazing care of us! The restaurant food was pretty tasty and they accommodated all our dietary needs. Loved the garden - we relaxed on the porch every evening enjoying it!
2023년 11월에 2박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 11월 28일
Dear Marina, Thank you very much for your comments. It was a pleasure to have received you at Hare Uta, as it was also a pleasure to assist you in all your requirements. We are very happy that the experience in Rapa Nui has met your expectations, and of course it was to your liking. We will always be very happy to welcome you again. Kind regards,

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gran servicio y gran hotel. Pregunten por el guía Teva
2023년 11월에 2박 숙박함
답변 제공: Equipo Hotel Hare Uta 님, 2023년 11월 28일
Estimada Claudia, Muchas gracias por su valoración y comentarios. Esperamos que su estadía en Rapa Nui haya cumplido sus expectativas. Así también, siempre estaremos esperándolos con los brazos abiertos. Un saludo afectuoso,

10/10 - 훌륭해요

george 님, bradley beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A wonderful place to stay. It is a top-notch facility, with a full restaurant. The staff is extremely friendly and professional. They anticipate your every need, I would definitely stay here again next time I am in Rapa Nui.
2023년 10월에 2박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 11월 3일
Dear George, Thank you very much for your rating and comments. It was a pleasure to have shared with you and to have helped you with all your requirements. We hope to see you again. We will be waiting for you with open arms.Kind regards

10/10 - 훌륭해요

Love

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff helpful with ideas on what to do, assisted with all aspects of my stay. Really enjoyed the property, sad to leave.
2023년 10월에 4박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 10월 23일
Dear Cecilia, Thank you very much for your rating and for your comments. We hope that your experience in Rapa Nui and in Hare Uta was to your liking and met your expectations. Kind regards,

10/10 - 훌륭해요

Constanza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Equipo Hotel Hare Uta 님, 2023년 10월 23일
Estimada Constanza, Agradecemos enormemente su valoración. Esperamos que su estadía con nosotros y en Rapa Nui haya cumplido sus expectativas. Un saludo afectuoso,

10/10 - 훌륭해요

Liam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic Stay
We visited for 3 nights and had a fantastic stay from start to finish. The hotel had thought of every single detail, the rooms and food were fantastic and the staff were exceptional. We ended up booking a day tour (very last minute) from the hotel which was an incredible experience.
2023년 9월에 3박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 10월 23일
Dear Liam, Thank you very much for your review and comments. It was a pleasure to share with you and give you our best options so that your experience on the island was as you expected. You are always welcome and we will be waiting for you with open arms. Kind regards,

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect boutique hotel
Absolutely not a bad word to say, fantastic staff, amazing service, cool vibe, INCREDIBLE FOOD! Likely the best hotel on the island after looking at all the other 5* hotels up close!
2023년 9월에 3박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 9월 20일
Dear Joshua, Thank you very much for your comments and for your rating. We are very pleased that your experience in Rapa Nui was to your liking. We sincerely hope we can meet again. Kind regards,

10/10 - 훌륭해요

Ian

2023년 9월에 3박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 9월 20일
Dear Ian, Thank you very much for your rating. We sincerely hope we can meet again. Kind regards,

10/10 - 훌륭해요

Rebecca 님, woodburn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel Hare Uta property exceeded all expectations, it is a beautiful place to stay with an excellent staff.
2023년 9월에 3박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 9월 20일
Dear Rebecca, Thank you very much for your comments and your rating. We sincerely hope we can meet again. Kind regards,

10/10 - 훌륭해요

HYUN SEOK

2023년 6월에 2박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 6월 28일
Dear Hyun,Thank you very much for your rating. It was a pleasure to share with you. Kind regards,

10/10 - 훌륭해요

Sarah and Luis

2023년 6월에 4박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 7월 7일
Dear,Thank you very much for your review. You are always welcome to share with your Hare Uta family.Kind regards,

4/10 - 별로예요

Alvaro

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 5월에 4박 숙박함
답변 제공: Equipo Hotel Hare Uta 님, 2023년 5월 22일
Estimado Alvaro,Muchas gracias por su valoración. Lamentamos que no hayamos podido obtener un puntaje mayor. Sin embargo, fue un placer para nosotros haber compartido con usted y haber sido parte de su experiencia en Rapa Nui.Si no es mucha molestia, nos encantaría que pudiese comentarnos qué no fue de su agrado o que podemos mejorar. Nuestro correo es: reservas@hotelhareuta.comUn saludo afectuoso,

10/10 - 훌륭해요

Gonzalo

2023년 4월에 2박 숙박함
답변 제공: Equipo Hotel Hare Uta 님, 2023년 5월 22일
Estimado Gonzalo,Muchas gracias por su valoración. Fue un placer haberlo recibido en Hare Uta. Nos alegra saber que para usted también. Un saludo afectuoso,

10/10 - 훌륭해요

John

2023년 3월에 2박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 5월 22일
Dear John,Thank you very much for your review. We are glad to hear that you had a great experience in Rapa Nui and at Hare Uta.Kind regards,

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A beautiful stay on Rapu Nui
We loved our stay at Hotel Hare Uta. The room was spacious, bright and comfortable. The hosts were all very friendly. The grounds were beautiful and about a 30 minute walk to the center of town.
2023년 3월에 2박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 5월 22일
Dear Mark,We greatly appreciate your comments and feedback.We are glad you had a pleasant experience at Hare Uta.Kind regards,

10/10 - 훌륭해요

Flavio

2023년 3월에 1박 숙박함
답변 제공: Equipo Hotel Hare Uta 님, 2023년 5월 22일
Estimado Flavio,Muchas gracias por su valoración. Fue un verdadero placer la experiencia que tuvimos con ustedes, nos encantó la relación que forjamos y que hayan disfrutado de Rapa Nui en toda su esencia.Esperamos que puedan volver, estaríamos encantados de recibirlos nuevamente.Un saludo afectuoso,

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Hare Uta Team 님, 2023년 5월 22일
Dear Richard,We greatly appreciate your rating and your comments. Kind regards,

10/10 - 훌륭해요

Puleilangite

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service
2023년 2월에 4박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 5월 22일
Dear Allen,We greatly appreciate your rating and your comments. Kind regards,

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 1월에 5박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 5월 22일
Dear Daniel,We greatly appreciate your review. Kind regards,

10/10 - 훌륭해요

Ronald

2023년 1월에 4박 숙박함
답변 제공: Hotel Hare Uta Team 님, 2023년 2월 4일
Thank you very much for your review, Ronald. It was a pleasure for us to have shared with you. We will always wait for you with open arms.Kind regards,

10/10 - 훌륭해요

Veronica

2023년 1월에 3박 숙박함
답변 제공: Equipo Hotel Hare Uta 님, 2023년 1월 30일
Estimada Veronica,Agradecemos enormemente su calificación, fue un placer haber compartido con ustedes en Hare Uta. Esperamos que hayan tenido un buen retorno. En Hare Uta siempre los recibiremos con los brazos abiertos.Les enviamos un saludo afectuoso,

10/10 - 훌륭해요

Francois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2020년 3월에 4박 숙박함
답변 제공: Andres 님, 2020년 7월 23일
Hello Francois, Thank you very much for your feedback. We hope that you and your loved ones are doing well. Take care,

10/10 - 훌륭해요

실제 이용하신 고객

2020년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful setting. Pool is welcoming oasis. Restaurant is good, expanded menu would make it better.
2020년 2월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location with excellent staff and amenities
2020년 2월에 3박 숙박함
답변 제공: Angela 님, 2020년 2월 14일
Thanks for nice comments

10/10 - 훌륭해요

Luz C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un lugar hermoso en medio de la naturaleza y exelente servicio y comida.
2020년 2월에 2박 숙박함
답변 제공: Angela 님, 2020년 2월 10일
Muchas gracias por los lindos comentarios. La idea es que se sientan como en el campo.

6/10 - 괜찮아요

ho ming rosa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Room was very noisy, not good for light sleeper
I requested room 9, which has more privacy. The hotel informed me they could not guarantee I requested in advance for room 9 which had more privacy. The hotel informed me they could not guarantee the request. When I arrived, there were 4 vacant rooms and I was assigned to the nosiest one, room 2. The room was next to the main road and I could hear the traffic in the room day and night!! I could understand not getting room 9 as requested, but I was disappointed that the hotel paid no attention to my preference and put me in the nosiest room. It showed that they did not care.
2020년 1월에 3박 숙박함
답변 제공: Andres 님, 2020년 1월 29일
Dear Ho Ming Rosa, We are sorry to hear that you did not enjoy the location of your stateroom, which we find has one of the best locations due to the proximity to the reception area, garden view and nice terrace area. Like you stated, we are unable to guarantee a request, as we need to consider few factors before assigning rooms. In addition, you stated that on your arrival date there were 4 rooms available, but in fact we were fully booked. We are not sure about the traffic you are referring to, as we are on the outskirt of a small town of 7000 inhabitants... We hope you have enjoyed the rest of your visit to this interesting destination and wish you a safe trip home.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic place to stay on Easter Island. They staff on reception and in the restaurant are super friendly and the food is great too. Fantastic location for exploring the island. Recommended!
2020년 1월에 4박 숙박함
답변 제공: Andres 님, 2020년 1월 21일
Hello, Thank you very much for your comments. We appreciate it and hope you had a fantastic visit to Easter Island!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peaceful setting, great service, ideal location. Grea5 food
2020년 1월에 4박 숙박함
답변 제공: Angela 님, 2020년 1월 20일
thanks a lot for your nice comments

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent and Lovely Stay at Rapa Nui
Excellent hotel, perfect location, excellent food and service Highly recommended.
2019년 11월에 4박 숙박함
답변 제공: Angela 님, 2019년 12월 19일
Thanks you so much for the comments. We always try to give the best services we are ale to, for our guests

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 2박 숙박함
답변 제공: Andres 님, 2020년 1월 21일
Thank you!!!

8/10 - 좋아요

Guest 님, International

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price is too high for this property. I did NOT get value for my money. Only one shower towel and on the thin side. Should be plush for a 5star property.....and generous with 2-3 towels. Very negative behavior was that a housekeeper came into the bungalow unannounced, no knock!!! Just walked in, no greeting, opened some cabinets, departed. Strange, unwelcome and very uncomfortable for a guest. The breakfast was mostly a good selection but some aspects could be improved. One morning the scrambled eggs were totally watery, undercooked ........ and another day they were almost rock hard!!! The tomato slices were ripe and tasty but the avocado was NOT ripe!!! What sense does it make to serve hard, unripe avocados or any food?????? Although the property wants to respect and honor the natural setting, they should rethink the small boulder sticking up in the middle of the bathroom floor area!!! How many guests have walked into it or fallen???? Injured?? Seems dangerous and a big liability risk!!!!!!
2019년 11월에 2박 숙박함
답변 제공: Andres 님, 2020년 1월 21일
Hello guest from Cheaptickets!!! We apologized if we did not meet your expectations. We always make clear that we are always open to your opinions so we can provide you with the best service we can. We wish you had given us the opportunity to work with you on this. In regards to the stone in the middle of the room, it has a significant meaning, as explained to you upon arrival, and no nobody has had an accident, so far...

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful, magical place with a wonderful staff and delicious food.
2019년 9월에 4박 숙박함
답변 제공: Angela 님, 2019년 10월 3일
Thanks a lot for your nice coments. We always are trying to give the best experience to our guests

8/10 - 좋아요

KAN

2019년 8월에 7박 숙박함
답변 제공: Andres 님, 2020년 1월 21일
Thank you,

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique property in a quiet part of the island. The rooms are lovely and the beds some of the most comfy I have slept in. The rooms have a/c and terraces with good views. Two rooms share a central area where there are tea and coffee facilities and a large table and chairs; It is supposed to promote a family vibe in the property but doesn’t really work as a concept. The restaurant was really fabulous. The food fresh and delicious. Breakfast is served from 8am and is of a good quality. Ask for an espresso if you like good coffee for breakfast if not you will get instant! Also it is worth taking ear plugs as the cockerels will wake you early. This is not unique to this hotel though! All the staff were lovely. Helpful and delighted that you are staying with them. Would stay here again and recommend highly to others.
2019년 7월에 3박 숙박함
답변 제공: Angela 님, 2019년 8월 27일
Thanks a lot for your comments.

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 3박 숙박함
답변 제공: Angela 님, 2019년 8월 1일
Thanks for your good comments.

2/10 - 너무 별로예요

SA

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was cleaned with liquids that smelled like gasoline or petroleum that caused nausea and severe vomit. Had to move out of the hotel as all rooms smelled the same and the hotel refused to refund the 4 night deposit. Will never stay here again and will not recommend it either. The hotel did not offer a healthy environment to stay at.
2019년 7월에 4박 숙박함
답변 제공: Andres 님, 2020년 1월 21일
Hello Sara Aske, As previously stated, you have not been in our hotel. The actual guest and his partner were not as mean as your comments. Our cleaning products are the same as any household uses on a regular basis. We will be happy to provide you with the names so you can pursue further compensation with them, but we find it unacceptable to claim an absurd complaint as yours. In addition, the other hotel uses the same product as we do. All in all, these guests left the hotel without paying their restaurant bills. We hope that in the future you will warn that they are allergic to chemical products, so hotels may be prepared for them

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property and rooms were beautiful. We had lunch at the restaurant which was very good as well as the buffet breakfast. The wait staff were all excellent, engaging and spoke English. The bed was comfortable, and we appreciated the robe and slippers. We arranged ahead for transport from the airport from the hotel. The only negative was the driver was late and we were not able to reach the hotel by phone.
2019년 6월에 1박 숙박함
답변 제공: Angela 님, 2019년 7월 2일
Thanks for your important comments. We always try to give the best services and will take note about transfer being on time at airport. We are so close from airport, that even if late you will be in a couple of minutes at the hotel.

10/10 - 훌륭해요

Anette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise
Fantastic, I didn’t realize Paradise excisted on Earth!
2019년 6월에 2박 숙박함
답변 제공: Angela 님, 2019년 6월 26일
Thanks! We are proud of hearing your wonderfull comments

10/10 - 훌륭해요

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단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quarto espaçoso, sensação de estar em uma casa, com sala, cozinha compartilhadas entre os quartos. Restaurante excelente. Serviço atencioso de todos.
2019년 6월에 2박 숙박함
답변 제공: Andres 님, 2019년 6월 14일
Muito obrigado pelos seus comentários. Estamos felizes que você tenha gostado da sua estadia conosco e esperamos vê-lo em breve.