This is an excellent guesthouse generally, but the service I received is really what made my brief stay what it was. In its own right I would recommend it. But Jean-Pierre, the owner, really went above and beyond the call for me. I have stayed in family owned accommodations throughout the world, but never have I had the owner/manager wait for me to check in. I was unavoidably detained on a very long journey across South Africa, and though I had called ahead and we had made arrangements for me to let myself in, I was pleasantly surprised to find Jean-Pierre personally there waiting for me. He was genuinely concerned, and that by itself is worth writing home about in this day and age.