로비 좌석 공간

퀄리티 인 여행 후기

2.5 out of 5
퀄리티 인
10159 I-20, Eastland, TX

이용 후기

6.0
평점 10 - 훌륭해요. 245개 이용 후기 중 39개" "
평점 8 - 좋아요. 245개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 245개 이용 후기 중 54개" "
평점 4 - 별로예요. 245개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 245개 이용 후기 중 49개" "

5.8/10

청결 상태

7.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fine.the breakfast could have used toast and some protein.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello carol,Thank you for sharing your feedback with us. We appreciate your comments regarding the breakfast options and will certainly pass them along to our team for consideration. We hope you had an overall pleasant stay and look forward to welcoming you back again in the future.

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 15일
Dear Matt,Thank you so much for our exceptional ratings. We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of valued guests like you. We are glad to have exceeded your expectations. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy quick check in. Super clean room. When pulling up I was not expecting it to be as nice as it was. I’m pleasantly surprised. Fixing the pool would greatly enhance this property!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Heather,Thank you for sharing your positive check-in experience and feedback on our clean rooms. We appreciate your kind words. We will take your pool feedback into consideration for future improvements. Your insights are valuable to us for enhancing our guest experience.

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Mark,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and we hope you had a great experience with us. Should you have any feedback to share, please do not hesitate to reach out to us directly. We value your input and would love to further improve our services. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Teralyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ABSOLUTELY PERFECT!!
After driving 14 hours and needing to drive 14 more hours we stopped at this location. The front desk clerk was super nice and the check in was super quick and once we got to the rooms, we were pleasantly surprised at how beautiful the rooms were. They were updated, the beds were beautiful platform beds, beautiful wood floors and everything was just perfect for the cost. Ill definitely be staying here again on my return trip. I lo ed it and I'm military and very meticulous about cleanliness and eatness. They did not disappoint at all. I also locked the room door and left my pillow in the room and when I went to the fron desk at 3 am , the lady desk clerk was very pleasant and helpful and walked me personally to the room to allow me access, to get my pillow. I loved it! Anyone who stays here will be pleased.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Teralyn,Thank you for choosing to stay with us and for taking the time to share your positive experience! We are thrilled to hear that you found our rooms beautiful and well-maintained, and that our staff provided you with excellent service, especially during your late-night request for access to your room. We appreciate your attention to cleanliness and neatness, and we look forward to welcoming you back on your return trip. Safe travels!

8/10 - 좋아요

Jimmy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price it was okay.
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Jimmy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

2/10 - 너무 별로예요

dennis

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and smelled in the room. Construction was halfway done in lobby and when I checked in, he was so busy on his AirPods, I couldn’t tell who he was talking to and he got an attitude about it
답변 제공: Manager 님, 2023년 10월 1일
Hello dennis,Know that your voice is of tremendous importance to us and we value your comments about our room and your comments about our construction. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Lori

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Lori,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you will return so that we can provide you an even superior experience.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not terrible but bathroom towels were dirty with yellow stains. Loud ac system and room looked beat up.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Hello Guest, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 - 너무 별로예요

leticia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello leticia,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well maintained and quiet
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 22일
Hi Paul,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I think the key pad needs improvements sometimes the car does not does not work the room was good it was cleaned it was cool air conditioners running great and his staff was good they were nice they were friendly and they helped you in any way
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Hi Stephen,Thank you for the review of your stay at our hotel. We sincerely value our guests’ time; therefore, we regret your inconvenience with the room keys; we hope you will accept our apologies. Please be assured your issue will be discussed with the team to improve our guest experience in the future. Thank you for your patience; we hope you will give us another chance to serve you better.

10/10 - 훌륭해요

Alyse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 4일
Hello Alyse,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Hello Jose,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lady that checked me in was very nice & helpful. I like that it was cleaner than others.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 24일
Hello Jennifer,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

EDWARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello EDWARD,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 - 훌륭해요

Jayden

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is nice. Rooms are great. Very comfy beds a little kitchenette. Semi ok breakfast but the guy in the front wanted to give me a Hassel about my service animals. He said if there not working for the government then I have to pay. Well.... That's not what expedia says so his boss said it was ok. He helped me out and got it taken care of.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello Jayden,Thank you for being a valued guest and for providing us the feedback regarding our breakfast and comments about our service. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Manager 님, 2023년 6월 18일
Hello Amy,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 - 너무 별로예요

Kimberly

별로예요: 직원 및 서비스
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 9일
Hello Kimberly, Hello Kimberly, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

Kevin

2023년 4월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 8일
Hello Kevin,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Beds were super comfortable. Newly renovated laminate floors and tile shower. Bathrooms are small but efficient.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 19일
Dear Guest,I’m glad you find our cleanliness and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

10/10 - 훌륭해요

Philip

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location for travelers
Good location next to interstate. Staff is friendly and accomodating. Good parking.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 28일
Hi PhillipThank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 - 훌륭해요

Ava

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for the price
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 29일
Hi Ava,Thank you for sharing the wonderful rating about your experience here with us and most importantly the value for money. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 - 너무 별로예요

Timothy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 28일
Hello Timothy, Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Ruben 님, Killeen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Remodeling and cleaning
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 21일
Hello Ruben,Thank you for sharing this experience with us. We truly value you feedback with regards to our remodeling. We are always looking for ways to improve upon the guest experience so thank you for sharing.

2/10 - 너무 별로예요

Steven

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Advertise room with hot tub and paid for it and when we got there they gave our room away
2023년 1월에 1박 숙박함
답변 제공: M 님, 2023년 1월 24일
Dear Steven,We apologize for the difficulties you had with your reservation, but we want you to know that we do not have hot tubs in any of our rooms or on the property as a whole. We hope you are able to contact the appropriate property and address your issue. Thank you for your time, and we wish you a good day ahead!Sincerely,Management Team

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 30일
Hello Daniel,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 - 너무 별로예요

Kieu

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 8일
Hello Kieu, It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 14일
Hello Mark,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

Goldie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed and bedding was so comfortable. Best night sleep in a hotel room in a long time.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 10일
Hello Goldie,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our bed and room. We appreciate you taking the time to share your experience.

4/10 - 별로예요

John

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Manager for a company
The water smelled like sewer waters was brown and itfelt like a motel 6 bed us uncomfortable.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 8일
Hello John,It means so much to have earned your business. We appreciate the feedback regarding our bed. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 - 훌륭해요

RICARDO 님, AUSTIN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty of charge ports
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 4일
Hello RICARDO,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 - 훌륭해요

Danielle

2022년 9월에 1박 숙박함
답변 제공: M 님, 2022년 9월 30일
Dear Danielle,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Franz N

2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 21일
Hello Franz N, Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 - 별로예요

Nicole

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Tried to save money but not worth it.
My bed and room was very comfortable. The others in my group, we’re not as satisfied with their rooms. One room had a leaky AC unit and they gave him a pan to collect the water instead of a new room even though there were plenty of rooms available. The night clerk was horrible!! Not friendly at all. He would not allow us to sit in the lobby and watch TV and visit with the family. We did it anyway. That lobby is for the customer, not him. I think we we’re interrupting his quiet time on his phone. Breakfast was terrible as well. No coffee and waffle batter was not fresh. Don’t do it y’all!!
2022년 9월에 3박 숙박함
답변 제공: Manager 님, 2022년 9월 11일
Hello Nicole,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

4/10 - 별로예요

Harvey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Had to switch rooms from fisrt night because of broken bathroom door,tried to put us in a nasty room second had to tell them no want something better... Tried to reach Hotels.com about this to no avail
2022년 1월에 2박 숙박함
답변 제공: Manager 님, 2022년 1월 30일
"We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

6/10 - 괜찮아요

Johanna

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Overnight stop on the way to Georgia.
Arrived late at night and a lovely reception from the lady on the desk. We were tired after a long drive so headed straight to our room to sleep. Motel is tired throughout and the room was tired also. Lights didn’t work apart from the bathroom, thankfully. Bed was super comfortable and we slept like a log. Breakfast provided was sufficient too. Overall the motel is in a good place right on the I-20 so perfect for the traveller, but in good need of refurbishment.
2022년 1월에 1박 숙박함
답변 제공: Manager 님, 2022년 1월 27일
Thank you for sharing your experience with us. We appreciate the input referring to our bed and comments about our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 - 너무 별로예요

Bryan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirtiest hotel I had ever seen. Left after 10 min
2021년 12월에 1박 숙박함
답변 제공: Manager 님, 2021년 12월 8일
Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

8/10 - 좋아요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 23일
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

2/10 - 너무 별로예요

Gilbert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was very dirty it’s like they didn’t even clean it
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 11일
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 - 좋아요

Jayden

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It qas nice and convenient pool wasnt open and ice machines were broken. Very nice place and would recommend
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 27일
Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our amenities. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.

8/10 - 좋아요

Jacob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 14일
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was just an overnight stop. I was kind of leary with no pics on the app but was pleasently surprised.
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 4일
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

4/10 - 별로예요

William

단체 여행
별로예요: 숙박 시설 상태 및 시설
Very run down property
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 3일
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our property. I hope that we will impress you with exemplary service during future visits.

2/10 - 너무 별로예요

jason

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The simulated wood floor was so dirty when you walked across it your socks or feet would be black with dust and dirt. The room door looked like it had previously been kicked in and the door frame pieced back together and only one piece of the dead bolt left hanging on. The bathroom had hair on the floor and on a piece of soap not removed from the shower during cleaning. The shower curtain rod was bent down and wouldn't keep both ends of the curtain from sliding to the middle. The furniture was all outdated and skinned up. The A/C unit in the wall had a gap with daylight coming through which explains fly's and moths. The microwave had splatters all over it and the mini fridge had the last persons stuff in it. The pool was closed, the property was dirty and the continental breakfast was waffle maker serial and nasty jelly pastries. The coffee pot in the room quit working and the lobby coffee had something seriously wrong, it was like sludge. I wouldn't pay $29/per night for this filthy hell hole.
2021년 9월에 2박 숙박함
답변 제공: Manager 님, 2021년 9월 30일
I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

6/10 - 괜찮아요

실제 이용하신 고객

Ok
2021년 9월에 2박 숙박함
답변 제공: Manager 님, 2021년 9월 27일
Know that your voice is of tremendous importance to us and we value your comments about our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

4/10 - 별로예요

Cassandra

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Meh
Was not satisfied with cleanliness of hotel. Had to get towels from the front desk because A/C was leaking into room.
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 26일
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our towels and front desk. We hope to see you again to deliver you with a 5 star experience.

6/10 - 괜찮아요

Alice

좋아요: 직원 및 서비스
Had a hard time opening the door to the room. The room floor was sticky. The smell of cleaner was very strong. Almost lime they sprayed the floor and didn't mop it up.
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 21일
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room. Please do consider us again on your next visit to the area.

2/10 - 너무 별로예요

Misty

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Evidently the motel is being slowly renovated starting from the rooms closer to the lobby. My room was in the back and was horrible. Door lock broken, fire detector not working, floor was nasty, even had live and dead crickets in our room. We felt so unsafe we pulled the desk up against the door got more security.
2021년 9월에 2박 숙박함
답변 제공: Manager 님, 2021년 9월 18일
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.

2/10 - 너무 별로예요

Jesus

출장 여행
별로예요: 청결 상태
This app is terrible just still money for the costomes
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 17일
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Please do come see us again.