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발란트래 올버니 호텔 여행 후기

4 out of 5
발란트래 올버니 호텔
39-47 Albany Street, Edinburgh, Scotland

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 999개 이용 후기 중 283개" "
평점 8 - 좋아요. 999개 이용 후기 중 445개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 174개" "
평점 4 - 별로예요. 999개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 34개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
으음
반지하방이었습니다. 콘센트가 가려져있었는데 사용하려고 가구를 치우니 청소안되어 있었으며 가끔 담배냄새가 안으로 들어왔습니다.
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

dohoon 님, Edinburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
역/관광지랑 가까워서 좋아요 가격두 저렴하구요
역/관광지랑 가까워서 좋아요 가격도 비교적 저렴한 편인 것 같구요 2박 했는데 침실도 매일 바꿔주구요~ 샤워용품도 새로 바꿔 주시네요. 추천 합니다!!
2018년 1월에 2박 숙박함

8/10 - 좋아요

ANNA 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시 가고 싶네요~
앤틱크한 호텔이구요 , 깔끔하고 깨끗해요 욕실 침대 모두 괜찮았어요~ 다만 바닥이 나무라서 소리가나더라구요 ~ 스탭분들도 친절하구여~ 위치는 쇼핑몰근처구요 처음엔 해멨지만, 다닐수록 좋더라구요 와이파이가 잘되서 불편하진 않았어요

10/10 - 훌륭해요

Jong Lee 님, Qatar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, nice breakfast.
Nice neighbourhood in new town area. Very old facility but recently renovated. Breakfast was nice.

10/10 - 훌륭해요

Sean yaw

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 2박 숙박함

6/10 - 괜찮아요

Stefka

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean but I felt very cold as the heating was not work
2020년 10월에 3박 숙박함

10/10 - 훌륭해요

MATTHEW

2020년 10월에 2박 숙박함

8/10 - 좋아요

Natasa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Plus: Great breakfast, good location, good overall value for money. Minus: Housekeeping did not attend room once during my 3 nights/2 day stay. Was not provided with any information on check in, had to search the room for the info book to find out when breakfast was served and what the wifi password was.
2020년 10월에 3박 숙박함

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice couple stay
Nice stay again. Only issue was no bar facilities due to covid but didn't affect it much. Lovely staff as usual
2020년 10월에 1박 숙박함

8/10 - 좋아요

Ross

2020년 10월에 3박 숙박함

2/10 - 너무 별로예요

Gwen

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing Hotel
Stayed in Room 309There were a number of issues with the room which I would mainly have described as annoyances but over the short period of time we were in the room they started to add up and culminated with a major issue in that we had no hot water on Saturday morning. We called reception to report this and received a call back to say a couple of boilers had been fau Shabby appearance - stained carpet and large stains on bathroom ceiling. The bedroom Venetian blind was faulty. The TV came on of it’s own accord at three points during the night! In the morning the TV no longer had a signal so we were unable to watch any programs. Lastly, on leaving the hotel the hand sanitiser was empty. This was around 10am, I would have expected, given the current situation, that it would be refilled at the very least first thing in the morning. As you can expect we were extremely disappointed with our stay and hope that you will consider some sort of recompense for having provided us wit( such poor service. I look forward to hearing from you. Regar
2020년 10월에 1박 숙박함

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great location, nice building. Good service; staff friendly and helpful.
2020년 10월에 2박 숙박함

8/10 - 좋아요

Blair

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 10월에 1박 숙박함

8/10 - 좋아요

D

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was great value for a beatiful hotel. The room was very clean and great amenities would definately return
2020년 9월에 1박 숙박함

4/10 - 별로예요

Ian

별로예요: 숙박 시설 상태 및 시설
2020년 9월에 2박 숙박함

6/10 - 괜찮아요

Ben

2020년 9월에 2박 숙박함

8/10 - 좋아요

Shelley

단체 여행
좋아요: 객실의 편안함
3 night stay in reasonably priced hotel
3 nights in Edinburgh and this was a good hotel. There were restrictions on the cleaning due to covid restrictions but if we needed clean towels etc we just had to ask but they were not allowed to clean the room during our stay. The hotel is located in a good position near the theatres and was only a short 10 min walk into the centre/Princes St. There were some aspects of the hotel that needed attention, ie the water pressure was really poor so you had to leave this running for about 15 mins to get hot water, the door handle fell off, the toilet cistern dripped all night however, this was ok for what we needed it for - good location with a comfy bed. The room and the bathroom were huge and the continental breakfast was well replenished each morning - don't expect a cooked breakfast as some people weren't happy with this but it was clear that it was continental only. I would probably pick a different hotel if staying again in Edinburgh but this was reasonably priced in a good location so nothing to really complain about - overall was happy with our stay.
2020년 9월에 3박 숙박함

4/10 - 별로예요

Niki 님, Northern Ireland

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff wasn’t very friendly and the room was full of mould and not very clean. I won’t be staying there again
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Poor Stay
Room was changed to an enormous suite which although spacious, was unneeded (4 beds for only myself and my partner) Service on entry and leaving was very poor. Unfriendly staff who were rude and not knowledgable on the hotel and room. Would not stay here again.
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

Kacper

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

Colin

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Buy some new mattresses
We were put in a twin room despite booking a double but maybe that was because we tried to check in half an hour early. One of the twin beds had a terrible mattress. Seemed like the springs had broken. Sagging into the middle.
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

Pawel

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2020년 8월에 1박 숙박함

8/10 - 좋아요

Lorraine

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were lovely but the room could have done with a good clean especially the bathroom the radiator was dripping the floor was filthy in corners there was what should have been fixings on walls but must have broken off and left The room we were in you could hear what sounded like running water must have been pipes from upstairs down the wall the bed was on, we had 2 cups one spoon and one saucer for our 3 day stay there was no batteries in tv remote and no towel change in the 3 days it says 4* but I would not say above 3*
2020년 8월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
Went for a nice 4* experience in Edinburgh. I came out barely rating the place 3*. The room did not have the basics like a hairdryer. I had to keep going to reception asking for small bits you expect in a room. After following normal protocol of keeping the door handle label to have the room serviced, I did not realise you had to declare to the reception also for the room to be serviced. Considering the cleaners equipment was placed conveniently outside my room (which is on the ground floor and next to reception, in perfect view), making it impossible for them to miss the sign on the door. We had multiple insect within the room and bathroom, which would have died in the bathroom and the bedroom. The breakfast was the biggest let down. They clearly do not have enough staff working to operate a smooth running service, with very minimal option. The poor staff was swept off their feet the whole time with one person having to clean and tidy the whole dinning area. I will not be staying there again.
2020년 8월에 2박 숙박함

2/10 - 너무 별로예요

Martin 님, Motherwell

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't like anything room needed decorated fridge in room not put on after asking twice for it to be put on restaurant had part of ceiling hanging down over food staff no polite in anyway
2020년 8월에 2박 숙박함

8/10 - 좋아요

Pawel

좋아요: 직원 및 서비스, 객실의 편안함
2020년 8월에 2박 숙박함

6/10 - 괜찮아요

Fabienne 님, London

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel could be nice but in need of redecorating From front basement with litter To reception with stained carpet To old blinds in the room...to door knobs making a lot of noise...to dark breakfast room in the basement..to laundry on display on the way to breakfast room absolutely not a 4 stars....to single room having bars on windows for security
2020년 8월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lovely experience
Was a lovely stay, however out room was so hot and there was only one window. Staff were so lovely we will definitely be back
2020년 8월에 1박 숙박함

8/10 - 좋아요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

2/10 - 너무 별로예요

Angie 님, Glasgow

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room i was to stay in was like going down to the dungeness, very poor presented and i wouldn't even give it a 2 star, no working tv, bathroom toilet making very strange noises when flushing it. We complained and moved rooms, the 2nd room we viewed wasn't any better. At last we viewed a 3rd room which was decent enough to stay as we had no other choice, milk for tea and coffee out of date, bathroom was very dirty, walls had marks over it and ceiling was flooded. Very poor for a 4 star hotel, would not recommend.
2020년 8월에 2박 숙박함

4/10 - 별로예요

Evan

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2020년 8월에 5박 숙박함

2/10 - 너무 별로예요

Jason

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible and not open
Turn up and doors all closed and doggies look up and phone number on door to ring now way was ringing or staying there had to book a holtle round the corner
2020년 8월에 1박 숙박함

8/10 - 좋아요

Douglas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Was nice but different with all the covid going on
2020년 8월에 2박 숙박함

10/10 - 훌륭해요

Garry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spotlessly clean, great value for money. I’ll definitely use this hotel again
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

YUNG LIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
非常好的房間
房間很大很乾淨,備品用心齊全
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Brian

2020년 8월에 1박 숙박함

2/10 - 너무 별로예요

Annabel

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
bad place to stay
The room was too hot to the point where my mum slept on the bathroom tiles. The hairdryer nearly set on fire. When explaining this to staff they were so rude. We asked for a fan and got told no, later to find out that they did have access to fans.
2020년 8월에 2박 숙박함

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

8/10 - 좋아요

Gursh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

6/10 - 괜찮아요

SHARON

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not a 4*
The reception staff was freindly , the overall condition of the hotel is not good and needs decorating , wifi very poor reception , rooms were ok , location was ok , breakfast was ok
2020년 8월에 2박 숙박함

10/10 - 훌륭해요

Andrew 님, Rotherham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. Very clean, large room, nice towels & biscuits 🙂 Very Covid aware, as were all the establishments i visited in Edinburgh. Book with confidence.
2020년 8월에 1박 숙박함

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태
2020년 7월에 3박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyggelig opplevelse
Fint hotell litt i utkanten av sentrum, men en fordel er at trikken stanser like ved, så det er lett å komme seg fram og tilbake. Hyggelig betjening, bra renhold
2020년 3월에 3박 숙박함

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend break
Great location large clean room would stay here again when in Edinburgh
2020년 3월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2020년 3월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Smart but disappointing.
Although a very smart hotel the bedding was very lumpy and uncomfortable and a door alarm on a nearby room at 2am kept me awake most of the evening.
2020년 3월에 1박 숙박함