테라스/파티오

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 141개 이용 후기 중 53개" "
평점 8 - 좋아요. 141개 이용 후기 중 48개" "
평점 6 - 괜찮아요. 141개 이용 후기 중 24개" "
평점 4 - 별로예요. 141개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 141개 이용 후기 중 6개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

In Young

좋아요: 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: Kaylay 님, 2023년 11월 28일
Thank you for your review, we do hope you had a nice stay here with us and hope to welcome you in the future.

4/10 - 별로예요

Diana

가족 여행
This property is far away from city center. You have to request for your room to be serviced and even if you do submit your request it will not be cleaned or serviced. We submitted the room to be cleaned and service again to find out that they did not even replaced the almost gone toilet paper and did not take away dirty wine glasses. Expensive, not convenient and poor service.
2024년 4월에 3박 숙박함
답변 제공: Reception 님, 2024년 4월 16일
Thank you for your feedback Diana, we are very sorry to hear about the issues you had during your stay here. I will report these back to the relevant managers for you to have this looked into for you. We do hope to welcome you again in the future.

2/10 - 너무 별로예요

Linda

Reservation was supposed to be for Aug. 9 NOT April 9. Correct reservations have now been made.
2024년 4월에 1박 숙박함
답변 제공: Reception 님, 2024년 4월 12일
Thank you for your feedback, I do hope you got the reservations that you made sorted. We do look forward to welcoming you in August.

8/10 - 좋아요

Parameshwaran

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was good for a family accommodation.
2024년 3월에 3박 숙박함
답변 제공: Reception 님, 2024년 4월 8일
Thank you for your feedback Parameshwaran, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

2/10 - 너무 별로예요

Corina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Reception 님, 2024년 4월 5일
Thank you for your feedback Corina, we apologise if your stay wasn't up to your standard. Please let us know if there is anything we could have done for you to make it a better stay. We do hope to welcome you back in the future.

10/10 - 훌륭해요

Flavia Monique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience.
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 31일
Thank you for your feedback Flavia, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 - 훌륭해요

Lauren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, lovely staff. Would definitely stay again.
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 30일
Thank you for your feedback Lauren, we hope you had a wonderful stay here with us and we hope to welcome you back in the future for an equally good stay.

10/10 - 훌륭해요

Emil Stankov

출장 여행
좋아요: 편의 시설/서비스
Everything was fine. Absolutely no problem. Highly recommended! Thanks
2024년 3월에 2박 숙박함
답변 제공: Reception 님, 2024년 3월 25일
Thank you for your feedback Emil, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

8/10 - 좋아요

Gilang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 5일
Thank you for your feedback Gilang, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 - 훌륭해요

Seth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A fabulous idea it was visiting your lovely hotel. Great value and convenience for our final night in Scotland, will absoloutely recommend. The pool and spa facilities were a very pleasant surprize. Thankyou
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 4일
Thank you for your review Seth, we hope you had an amazing stay here with us at Delta Hotels and we hope to welcome you back in the future.

6/10 - 괜찮아요

Azrah

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Outside of the building looks pretty new however inside rooms are dated and require work. First room toilet wouldn’t work second room we went in it was just dated bathroom needs attention easy fixes are visible doesn’t look ascetically pleasing. Staff where nice pool area needs full re vamp as steam room seem to be not working sauna was old and damaged. Place just needs good clean and better touch up.
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 3일
Thank you for your feedback Azrah, I will report these back to the relevant departments for you and we do hope to welcome you in the future for a better stay.

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
4 stars because we went for a night just to enjoy the spa as on the website it was written that it closes at 9pm,we arrived at 6:30 and they informed as that it’s closing at 7..so we did not use the spa at all as we left the next morning.
답변 제공: Reception 님, 2024년 2월 23일
Thank you for your feedback Maria, we do hope you enjoyed your stay here, we do apologise about the leisure time however on the weekend they close at an earlier time stated on their opening times. We do hope you visit us again in the future where you can have a chance of using these facilities.

8/10 - 좋아요

Sian

2023년 12월에 2박 숙박함
답변 제공: Reception 님, 2024년 2월 15일
Thank you for your feedback Sian, We hope you had an enjoyable stay here with us and we hope to welcome you back in the future.

6/10 - 괜찮아요

Kathryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The car park needs urgent attention due to numerous potholes. I wasn't charged for parking this time, as I was ladt December. Rooms are adequate, but charges for food and drink are extortionate. We had 1 pizza and a portion of chips to share. We also had 2 glasses of Malbec each and the bill was over £77. I consider £13.50 for a glass of wine to be very very high. I can buy 2 bottles of decent wine for that price. Very disappointed and unhappy with the costs.
2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 2월 14일
Thank you for your feedback Kathryn, the car park is something we are actively working on so please bear with us. We will pass your comments on the the restaurant manager for review. We do hope to welcome you again in the future.

8/10 - 좋아요

Fiona

가족 여행
좋아요: 편의 시설/서비스
Had 2 night stay. Definite value for money
2024년 2월에 2박 숙박함
답변 제공: Reception 님, 2024년 2월 14일
Thank you for your feedback Fiona, we hope you had an enjoyable stay here with us and we hope to welcome you again in the future.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Eleanor 님, 2024년 2월 8일
Thank you for your review, Charles. We are delighted you enjoyed your stay with us and hope to welcome you back to the hotel soon.

8/10 - 좋아요

Caris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a great stay, would be better if the restaurant was open but bar was sufficient!
2024년 1월에 11박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

Hashim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Vicki-Lyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was a distance from most places, but did not find this too much of an issue and taxis were readily available and the hotel and staff were 5 star. Buses and trams easy to get to. Highly recommend
2023년 12월에 5박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Torbjörn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Jenna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for exploring Edinburgh
Stayed here for a few nights over the new year and it was perfect for what we needed. Really good location for being close to the airport but also a short walk to the local tram line for getting in and out of the city. The hotel itself was great, staff were all attentive and helpful. The pool and spa facilities were a great extra to have after a long day of walking. Rooms were clean and tidy, was nice to have a bath tub in the room. Overall a great experience!
2023년 12월에 3박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel close to tram/train station for journey to Edinburgh centre Good breakfast Very good pool with sauna & steam room
2023년 12월에 3박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Azmat

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel facilities were great. Swimming pool was nice. Breakfast had a good variety of selection. Location is good to travel in to city centre which took us around 20 minutes to get in to.
2023년 12월에 2박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

Sandeep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Visit to Edinburgh for Hogmanay
2023년 12월에 2박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Everything from the welcoming staff to the very clean rooms it was a perfect stay. Great hotel if you’re looking to stay close to the airport but a little far from city centre.
2023년 12월에 4박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

MRS A P

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location for our family visit
We stayed over Xmas and found the hotel had relayed new carpets and improved the reception area the main reason for staying at the Marriott is location as our family stay nearby Will use the hotel again as it fits our needs
2023년 12월에 1박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Lucélia

2023년 12월에 1박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

2/10 - 너무 별로예요

Lee Ni

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
hotel lack of maintenance
This is absolutely an Eco-friendly 4 star hotel. Me and my family stayed here for 3 nights, the first night we cannot find the right temperature at the shower, due to the tap problem, the front desk arranged a room change for us, which is very helpful. The shower works well in the new room, but the heater, tv, fridge, and all power sockets are not working, we report the problem in the next morning, but none of these were fixed. We cannot boiled hot water, charge our phones, watch tv, and heat up our room. Can't believe i am staying with a 4 star hotel.
2023년 12월에 3박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Good Afternoon,i would like to extend our apologies to you for the not so satisfactory stay, this is not Marriott standard and will be forwarded to the relevant department,we appreciate your feedback and hope that your next stay will be more than satisfactory if you decide to stay with us again,warm regards

10/10 - 훌륭해요

Rajesh

2023년 12월에 3박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Upal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
It is a nice hotel with bus stop to city centre right in front of hotel. We had free car parking. Food / breakfast / restaurant was good. Nothing nehative to say. Will stay again and recommend.
2023년 12월에 3박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Jane

2023년 12월에 4박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

dayse

좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Have traveled up for Christmas. Absolutely brilliant team at the marriot very friendly and very helpful. Very welcomed from the moment of arrival. It is safe to say that this will be where we return to when in Scotland(Edinburgh)
2023년 12월에 3박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Reception 님, 2023년 12월 23일
Thank you for your feedback, we do hope you had an amazing stay here with us and we hope to welcome you again in the future.

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Reception 님, 2023년 12월 23일
Thank you Ana for your feedback, we do hope you had the best stay here with us and we hope to see you again in the future.

2/10 - 너무 별로예요

David

2023년 11월에 1박 숙박함
답변 제공: Reception 님, 2023년 12월 22일
Hello David, thank you for your review, we apologise if you didn't have the best stay here with and and we do hope you will come back in the future for a better experience.

8/10 - 좋아요

Nicole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Transport
Lovely stay with good location and transport to city centre. Staff was very friendly and facilities were good.
2023년 12월에 2박 숙박함
답변 제공: Reception 님, 2023년 12월 20일
Hello Nicole, thank you for your review. We hope you had the most enjoyable stay and we hope to welcome you in the future.

10/10 - 훌륭해요

Levan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

Tony

2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2023년 12월 20일
Thank you Tony for your feedback, we hope you had a good day and we hope to welcome you back in the future.

6/10 - 괜찮아요

Frederic

출장 여행
별로예요: 청결 상태, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Reception 님, 2023년 12월 20일
Thank you Frederic for your review, we hope you did enjoy your stay here and we hope you come back to visit us in the future.

8/10 - 좋아요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Its well situated for the airport. There is a bus stop near the hotel. The Gyle shopping centre is a few minutes walk away
답변 제공: Reception 님, 2024년 2월 14일
Thank you for your review Martin, we hope you had a thoroughly enjoyable stay here with us and we hope to welcome you again in the future.

10/10 - 훌륭해요

Neha

2023년 12월에 1박 숙박함
답변 제공: Eleanor 님, 2023년 12월 6일
Hi Neha, thank you for your review, we are so glad you enjoyed your stay with us and hope to welcome you back in the future.

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스
When I checked in I asked for daily housekeeping and it did not happen on 2nd day i complained and still did not happen on 3rd day I had to repeated ask at Reception for additional supplies Room looked a mess when i left
2023년 12월에 3박 숙박함
답변 제공: Eleanor 님, 2023년 12월 6일
Hi James, thank you for your feedback, we sincerely apologise that you did not have the best experience at our hotel. I will pass on your feedback to the reception and housekeeping departments. We hope to have you stay with us again in the future.

2/10 - 너무 별로예요

Kevin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Eleanor 님, 2023년 12월 6일
Hi Kevin, we sincerely apologise for any issues that occured during your stay at Delta Hotels, please let us know if we can assist you further. We hope to welcome you back to the hotel in the future.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience. However, better signs and information regarding fitness facilities would be beneficial.
2023년 12월에 1박 숙박함
답변 제공: Eleanor 님, 2023년 12월 6일
Hi, we hope you enjoyed your stay with us, thank you for your feedback - we will pass it on to our leisure team. We hope to have you stay with us again in the future.

4/10 - 별로예요

Lisa Marie

가족 여행
별로예요: 객실의 편안함
Delta hotel very disappointing
First time staying at the hotel since it was re-branded as Delta Hotels. Hotel feels more clinical and basic and lost its comfort and luxury feel. Bed mattress was on its final days, very lumpy and uncomfortable. The headboard on second bed was worn and looked like cat scratches. Window was very draughty and had big puddles lying on the sill, had to keep curtains closed for heat as our room was freezing. We was told last entry to the pool was 9pm was was not informed pool closed at 9.30pm - so only got half an hour. Jacuzzi was cold and steam room was out of order. Breakfast was a disaster. No table service at all, long queues for everything. All the hot buffet food was served in small trays, so the bowls were empty all the time and taking ages to get refilled. The jam, butter and nutella are no longer in individual jars or packets, they are served in big jars with a spoon and the jam looked full o break crusts Had to wait ages for coffee from a self serve machine that was not drinkable Disappointed for what we paid
2023년 12월에 1박 숙박함
답변 제공: Eleanor 님, 2023년 12월 6일
Thank you for your feedback Lisa Marie, we do apologise for the issues you encountered during your stay here, I will pass on your feedback to the relevant departments. We hope to have you stay with us again in the future.