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에든버러 매리어트 호텔 홀리루드 여행 후기

4 out of 5
에든버러 매리어트 호텔 홀리루드
81 Holyrood Road, Edinburgh, Scotland

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 432개" "
평점 8 - 좋아요. 1000개 이용 후기 중 339개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 146개" "
평점 4 - 별로예요. 1000개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 30개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Ellen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Een heel mooi hotel, schoon, opgeruimd en heel aardig en zeer behulpzaam personeel. Een echte aanrader!!!
2024년 4월에 3박 숙박함
답변 제공: Katie 님, 2024년 4월 10일
Dear Ellen, thank you for taking time to leave such a positive review about your recent stay with us. We are delighted to hear that your experience was so positive, and sincerely hope we will be able to welcome you back in the near future! Kind regards, Front Office Edinburgh Marriott Hotel Holyrood

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Rachel 님, 2024년 4월 3일
Dear Elizabeth,Thank you for taking the time to leave us a review about your recent stay at the Edinburgh Marriott Hotel Holyrood. We are thrilled to learn that you enjoyed your stay with us, and sincerely hope we will be able to welcome you back in the near future!Kind regards,Front DeskEdinburgh Marriott Hotel Holyrood

10/10 - 훌륭해요

Patrick

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Phoebe 님, 2024년 4월 2일
Thank you for your feedback. We are thrilled you enjoyed your stay with us.

10/10 - 훌륭해요

Pat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay. Property was wonderful
2024년 3월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 4월 2일
Thank you for your kind feedback, we are so happy to hear you enjoyed your stay.

8/10 - 좋아요

Robert Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 4월 2일
Thank you for your feedback. We are thrilled you enjoyed your stay with us. We hope to host you again.

10/10 - 훌륭해요

Simon

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Phoebe 님, 2024년 4월 2일
Thank you for your feedback. We are thrilled you enjoyed your stay with us.

10/10 - 훌륭해요

Waiyin

2024년 3월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 4월 2일
Thank you for your feedback, we hope you will choose to stay with us again.

10/10 - 훌륭해요

Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Another wonderful stay in this newly refurbished hotel! Great staff, rooms, breakfast and pool. Thank you again!
2024년 3월에 2박 숙박함
답변 제공: Rachel 님, 2024년 3월 15일
Dear Elaine,Thank you for taking time to leave us such a wonderful review with regards to your recent stay with us. We are overjoyed to learn that you had such a positive experience as guest satisfaction is our utmost priority. We sincerely hope to welcome you back to our hotel in the near future!Kind regards,Front DeskEdinburgh Marriott Hotel Holyrood

10/10 - 훌륭해요

Anjuli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Complementary upgrade, huge bed, rooms recently decorated in the premium section, really friendly and helpful staff, nice breakfast and easy walking distance to most of the attractions
2024년 3월에 2박 숙박함
답변 제공: Rachel 님, 2024년 3월 15일
Dear Anjuli,Thank you very much for taking the time to give us such a great review. We are delighted to learn that you had such a wonderful time while staying with us and strive daily to ensure our guests have a memorable experience. We sincerely hope we will be able to welcome you back in the near future!Kind regards,Front DeskEdinburgh Marriott Hotel Holyrood

10/10 - 훌륭해요

Sonia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time, lovely staff and room, thankyou
2024년 3월에 2박 숙박함
답변 제공: Rachel 님, 2024년 3월 15일
Dear Sonia,Thank you for taking time to leave us such a positive review about your recent stay with us. We are delighted to learn that you have been well taken care of during your stay as we strive for this daily. We hope to welcome you back in the near future!Kind regards,Front DeskEdinburgh Marriott Hotel Holyrood

10/10 - 훌륭해요

Beatrice

2024년 2월에 2박 숙박함
답변 제공: Rachel 님, 2024년 3월 21일
Dear Beatrice,Thank you for taking time to leave such a positive review about your recent stay with us. We are delighted to hear that your experience was memorable and over all positive, and sincerely hope we will be able to welcome you back in the near future!Kind regards,Front OfficeEdinburgh Marriott Hotel Holyrood

10/10 - 훌륭해요

Abram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Claire 님, 2024년 2월 17일
Hi Abram, thank you so much for your review! We look forward to welcoming you back to the hotel in the future.

8/10 - 좋아요

ROSA CECILIA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very central to everything. Next to the parliament building. Close to everything
2023년 12월에 2박 숙박함
답변 제공: Nicole 님, 2024년 2월 15일
Dear Rosa, Thank you for taking the time to leave a review. I am so pleased to read that you enjoyed your stay with us. We look forward to welcoming you back again soon

8/10 - 좋아요

Lorraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the hotel were all lovely. Unfortunately the pool,spa area was being refurbished so we were unable to use. The hotel was very clean the foyer area was nice and relaxing, breakfast was nice. Great views over Arthur seat and well situated for Holyrood Palace,Dynamic Earth and parliament building.
2024년 2월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 2월 14일
Thank you for this lovely feedback, Lorraine. We are thrilled you had a wonderful stay with us. We are sorry that you were unable to use our spa and leisure facilities this time. We hope to host you again on your next trip to Edinburgh.

10/10 - 훌륭해요

Necmiye

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles war super auch die Mitarbeiter super nett freundlich und Mega gesprächig. Das einzige was nicht so toll war die Betten. Die Matratze war zuuuu weich und eine war höher als die andere. An sich super Hotel und das Frühstück war super lecker.
2024년 2월에 5박 숙박함
답변 제공: Phoebe 님, 2024년 2월 7일
Danke für Ihre Rückmeldung. Wir freuen uns sehr, dass Ihnen unser Hotel gefallen hat. Wir hoffen Sie wieder zu sehen.

2/10 - 너무 별로예요

Stacey

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked the Holyrood Hotel in Edinburgh through the expedia site. The main reason I chose this hotel was because it had a spa and swimming pool. When we got there we were informed that there are refurbishment works ongoing and that the spa, swimming pool and leisure facilities could not be used throughout the duration of my stay. This was not stated on the expedia site. Not only that, the noise disturbance since 8am every morning until 5pm every evening was terrible. The workmen were refurbishing bedrooms on the floor above. There was a skip outside my bedroom window that the old furniture etc was being thrown into from the floor above, again this was very noisy. The workmen also parked at the back outside the window. I booked a king room and instead of a king size bed it was 2 single beds pushed together, it was very uncomfortable. I stayed for 5 nights to get away for some rest from a busy home and work life and i got very little sleep due to the mattress and the noise both inside and out the hotel. I will not be staying here again nor will I be booking through Expedia again.
2024년 2월에 5박 숙박함
답변 제공: Phoebe 님, 2024년 2월 7일
Thank you for taking the time to give us your feedback. We take all of our guests feedback on board and always strive to improve. We are very sorry that our hotel did not give you the relaxing experience you were hoping for.

6/10 - 괜찮아요

Marc

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Nice enough hotel but the room was cold, heating didn’t work. Its a little run down and needs renovation. They had some renovation works ongoing whilst I stayed so I suspect it will be very nice once the works are completed.
2024년 1월에 3박 숙박함
답변 제공: Phoebe 님, 2024년 2월 6일
Thank you for you feedback. We hope you will visit again when our renovation is complete!

4/10 - 별로예요

Mark

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a shame about the refurbishment going on as it maid it noisy and uncomfortable
2024년 1월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 29일
Thank you for your feedback. We apologise for the inconvenience caused by our renovations. We hope you will visit in the future so that you may experience our improvements.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Phoebe 님, 2024년 1월 19일
Thank you for your feedback

8/10 - 좋아요

Grace 님, New York

2024년 1월에 3박 숙박함
답변 제공: Phoebe 님, 2024년 2월 6일
Thank you for your feedback.

10/10 - 훌륭해요

keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
relaxing
Very helpful staff excellent breakfast comfortable bed. A problem with the room safe was sorted immediately.
2024년 1월에 4박 숙박함
답변 제공: Phoebe 님, 2024년 1월 19일
Thank you for your kind feedback. We look forward to hosting you again.

6/10 - 괜찮아요

Russell

연인과의 여행
좋아요: 직원 및 서비스
Bed not made properly and tea and coffee and milk not restocked
2024년 1월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 19일
Thank you for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hogmany trip
Arrived early on new year's eve. Greeted at reception with a smile and a welcome glass of prosecco. Swiftly taken to our room by Mike who was very helpful by carrying our bags and giving handy advice for our evening ahead and told us to ring and ask for him if we needed anything for the room. The room had everything we needed, spacious with a partial vue of Arthur's seat. Had a swim and sauna downstairs in the spa. The gym looked well equiped from what we could see. The hotel provided some lovely hot traditional Scottish food (Stovies) on our return after the celebrations, which was very much needed. We had a lovely chat with one of the supervisors in the bar on new years day, who was so nice and made some delicious cocktails. Breakfast buffet was delicious. Hotel is in a great position. About 15 minutes walk to the castle. We parked at the NCP just a little up the road, though dynamic earth would be handy as nearer. All the staff were very friendly and we would stay again,
2023년 12월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 19일
Thank you so much for this lovely feedback. We are so glad you had a wonderful time with us for Hogmanay. We hope to see you again soon.

8/10 - 좋아요

Cara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and friendly hotel that is close to the centre.
2023년 12월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 19일
Thank you for your feedback.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
2024년 1월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 19일
Thank you for your feedback

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A wet December trip
A wet December, the staff were all friendly, professional and helpful. Nothing was too much trouble. Bed and bedding were exceptional - so comfortable. The room was spotlessly clean. Staff in the spa were also professional, friendly and efficient - really positive experience. Buffet breakfast meant the mushrooms, scrambled egg etc were underwhelming, sitting too long. Freshly cooked poached eggs were superb. Some of the fittings, walls, woodwork are showing some wear and tear.
2023년 12월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 19일
Thank you for your feedback. We are thrilled that you had a great time at our hotel. We hope to see you again in the future.

10/10 - 훌륭해요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were incredible, welcoming and very helpful
2023년 12월에 3박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback. We look forward to seeing you again in the future.

2/10 - 너무 별로예요

Devshree

별로예요: 숙박 시설 상태 및 시설
We booked a King room and the bed was combination of two twin beds instead. It was horrible . We didn’t get good night sleep when we were there . Otherwise the hotel is hgreat
2023년 12월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback. We apologise that the bed was uncomfortable for you. We hope to see you again in the future.

8/10 - 좋아요

Richard

2023년 12월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Couples stay
The hotel is a great location with friendly staff and nice interior however our TV didn’t work and the room was cold. Pillows lumpy.
2023년 12월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback. We hope to host you again in the future.

6/10 - 괜찮아요

ROBERT

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Declining standards
2023년 12월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback. We are sorry our hotel did not live up to expectations. We hope that you will stay with us again in the future so that we may improve upon this experience.

8/10 - 좋아요

Graham

2023년 12월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback.

10/10 - 훌륭해요

Fabian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice rooms, more easy to control the room temperature for comfort, no old dingy bath tubs, modern showers, easy and very close by for any turist attraction in Edinburgh. Cant find any fault. Will definitely come back
2023년 12월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your lovely feedback. We hope to see you again in the future.

8/10 - 좋아요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice hotel.
Nice spa attached which is a plus. The hotel is one we have visited before and caters for all your needs
2023년 12월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your kind feedback. We look forward to your next visit.

8/10 - 좋아요

Gordon

좋아요: 직원 및 서비스
Could do better
Although the hotel is obviously going through a renovation, the room we had which was classed as a Junior Suite was extremely tired and in no way should be designated as a Suite in comparison to other hotels. Extremely cold thereby having to rely on a stand alone Heater to keep the room warm. Loose wires protruding from walls, lack of power points, threadbare carpets and chair coverings etc. For a hotel not to have a fridge within a Suite is in no way catering for the modern day traveler. On the plus side, staff were helpful and friendly and breakfast was good. Would love to return but only in the knowledge that all rooms were of a suitable standard.
2023년 12월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback. Our renovations will be complete very soon and we look forward to welcoming you back when you visit again.

6/10 - 괜찮아요

Katrina-Marie

좋아요: 직원 및 서비스
Not 4 star
King size bed is 2 beds pushed together, not the most comfortable of experiences. Shower leaked all over the floor. Stray hairs in the bathroom upon arrival. Not to the bestvstandards of cleanliness. Good points, clean towels every day and staff were very friendly and helpful.
2023년 12월에 4박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback. We take all of our guest feedback very seriously and endeavour to always improve. We hope to see you again in the future.

10/10 - 훌륭해요

Ryan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A big thank you to all your staff
Firendly helpfull staff geat sana and pool fantatic gym realy good breakfast and comfy beds
2023년 12월에 3박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your kind feedback, we hope to host you again in the future.

10/10 - 훌륭해요

Enya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback.

6/10 - 괜찮아요

Laura

좋아요: 청결 상태, 편의 시설/서비스
The room was lovely and spacious, the bar area very nice. Was let down by buildings works within the hotel that started before 9am so we were rudely awakened by drilling and knocking. Raised this to the receptionist who apologised and said it would be raised to the manager. A lot of money spent on a room to be woken up by a lot of noise. Not very impressed.
2023년 12월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback, Laura. We apologise for the building work waking you up during your stay. We hope to host you again in the future when the work is complete and show you a better experience.

4/10 - 별로예요

Simon

2023년 12월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback.

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great place to spend time and relax
2023년 12월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback.

10/10 - 훌륭해요

Bertha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New owners- still an excellent experience!
We have stayed at this hotel several times when it was a MacDonald hotel and have always found it excellent. They are in the process of updating the hotel and have removed most of the tartan furnishings! Our room had a very fresh and modern look and was v clean. Staff as usual were very efficient and friendly, and the leisure club is exceptional! The gym facilities are particularly good The only issue was the heating thermostat in our room didn't seem to be working - was a bit cool during a wintry spell. We reported this but hotel didn't manage to fix it. I think this was just teething problem due to recent renovations.
2023년 12월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your kind feedback, Bertha. We are sorry about the issue with the temperature in your room. We can't wait to host you again when you next visit Edinburgh.

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holyrood Hotel
Beautiful hotel and room. Great location and we had a free room upgrade!
2023년 12월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your lovely feedback, Michelle. We are so glad you enjoyed your stay with us. We hope to host you again in the future.

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel with helpful staff
Had a lovely experience at the hotel. Staff were very friendly and helpful, particularly the concierge. We were upgraded to one of the newly refurbished rooms which were lovely but quite sparse as far as furniture goes but this was explained to us. It didn’t impact on our trip. There wasn’t parking at the hotel but there is the use of car park very close by which a discount was applied at. Good breakfast with a choice of hot and continental options.
2023년 12월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for this great feedback, Amanda. We are so happy to hear you had a great time during your stay. We look forward to hosting you again on your next trip to Edinburgh.

8/10 - 좋아요

Dawn

연인과의 여행
좋아요: 직원 및 서비스
Lots of banging and drilling in the morning both days we stayed not nice to wake up to
2023년 11월에 2박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback. We are sorry about the inconvenience caused to your stay. We hope to host you again in the future.

10/10 - 훌륭해요

Margaret

2023년 11월에 1박 숙박함
답변 제공: Phoebe 님, 2023년 11월 20일
Thank you for your feedback, we hope to see you again soon.

8/10 - 좋아요

JJ

2023년 11월에 1박 숙박함
답변 제공: Phoebe 님, 2024년 1월 5일
Thank you for your feedback.

10/10 - 훌륭해요

Will

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful venue with lovely staff, look forward to returning
2023년 11월에 1박 숙박함
답변 제공: Nicole 님, 2023년 11월 14일
Dear Will, Thank you for taking the time to leave a review on your recent stay with us. I am so thrilled to read that you enjoyed your time at the Holyrood Hotel and would like to thank you for all your amazing feedback! We look forward to welcoming you back again soon

10/10 - 훌륭해요

Helene

2023년 10월에 4박 숙박함
답변 제공: Nicole 님, 2023년 11월 14일
Dear Helene, Thank you for taking the time to leave your review