외관

더 가즈 호텔 여행 후기

3 out of 5
더 가즈 호텔
1 Clifton Terrace, Edinburgh, Scotland

이용 후기

6.4
평점 10 - 훌륭해요. 177개 이용 후기 중 23개" "
평점 8 - 좋아요. 177개 이용 후기 중 61개" "
평점 6 - 괜찮아요. 177개 이용 후기 중 38개" "
평점 4 - 별로예요. 177개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 177개 이용 후기 중 23개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Sakhawat

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So I stayed at the property last weekend only for one night and thank god I only stayed for one night. Don’t think I could have the mental and physical resilience for two. When I arrived at the property the man on the front. Desk was super nice. However he told me that they only take cash. Not a an issue, just slightly inconvenient. It seemed nice at first inside the main hall, like someone’s old living room. In my head I was just thinking it was only one night I can survive that. He told me the key card was for the room called “the guards room”. Sounded fancy in my head and I was hopeful. When I got upstairs to my room I was very please. There was dust everywhere, the painted was crooked to one side, the lamp next to the bed didn’t work and it was cold inside the room. The only highlight was the bathroom but the was a hole in the floorboard and a random drown on the middle of it. I looked around the bed and dust all over skirting boards and the bed was very old and seemed like it was manually fixed with a wooden plank just nailed into it. The mattress itself was painful as it was super soft, which sounds great but not when you have old springs digging into your break. Also it made a lot of noise . It was freezing. The heater didn’t work , there was electric fan heaters which were layered with dust that I did not want to put on. Absolute disgusting. I managed to get a few hours sleep cold and uncomfortable. Worst was yet to come, half way through the night the power went…
2024년 1월에 2박 숙박함

4/10 - 별로예요

Annalie

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We adored the location and the building was beautiful with a helpful and kind staff but there was a great deal of mold in our room and it felt as though the heat was not on despite the winter weather. Definitely would stay again given the convenience but I may think twice about staying for more than a night or two
2023년 12월에 1박 숙박함

4/10 - 별로예요

Lee

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Heating didnt work, bed too soft, tv signal not working. Wouldn’t go back as this hotel needs a good refurb.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Samuel

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Iain

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I have stayed before and knew it was basic (and cheap) but unlike previous rooms this room was not really in a suitable state to be let out. It was like staying in a down and out hostel. Bare boards on the floor, damp on the walls and ceiling, no curtain at the window only shutters which closed to reveal insulation cladding on the wall, multiple wires plugged into extension, radiator broken (had to ask for some type of portable heating), no headboard on bed, taped up basin in the sink, muck on bed clothes, really disappointing and not ideal having to go to work the next day.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Georgios

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not too bad, but for sure not good hotel
Very nice building but it calls for renovation. Hair on the shower from previous visitors. Good location. Would not let us in the room, before paying, which was necessarily in cash. No elevator.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Frederic

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: TE 님, 2023년 10월 28일
Hi FredericWe aplogise for the poor service. What could have we done differently to provide a better service?Kind regardsThe Guards Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: TE 님, 2023년 10월 28일
Wow! We are glad you enjoyed your stay at the guards hotel. Looking forward to your next stay with us.

2/10 - 너무 별로예요

kristen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checkin MUST be scheduled weeks in advance apparently despite the “reception” claiming to be open daily from 2-10. I stood outside in the rain with my luggage for over an hour trying to get ahold to someone or even Expedia to help me because you can’t get in without a key BUT you can’t get a key unless reception is OPEN. Just got lucky someone showed up and let me in. Both an Expedia agent and I reached out to the property a week in advance about cancelling because they now require cash payment only. They emailed me a cancellation the same afternoon I was already set to checkin and at their door. Fine once checked in because I was too exhausted from a day of travel and no sleep, the property is old and therefore poorly kept. Carpeting was stained and smelly. Bed was uncomfortable. The highlights: the location to the tram, the room was spacious, the shower was hot.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Nathalie

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
An absolute bargain for August!!
For the price we paid during The Fringe Festival it was fantastic value for money. Yes the hotel is tired and in need of refurbishment but it was clean and comfortable enough and was perfect for us to lay our head down after 2 busy Festival days. Only a 15/20 minute walk from the Royal Mile and directly opposite Haymarket Train Station. Lots of shops, pubs and restaurants minutes away from the property. We were able to park 2 minutes away in Distillery Lane using Just Park app. The surrounding area seemed very safe day or night. Finally we were that happy with the hotel and its fantastic price during Fringe month we have booked again for next year already!
2023년 8월에 2박 숙박함
답변 제공: Hotel Reception 님, 2023년 8월 26일
Thank you for choosing the Guards Hotel. We hope to see you again soon.

8/10 - 좋아요

Margie

2023년 8월에 1박 숙박함
답변 제공: Hotel Reception Team 님, 2023년 8월 26일
Thank you for choosing the Guards Hotel. We hope to see you again soon.

6/10 - 괜찮아요

Sathiyam

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My 1 night stay in Guards Hotels - St James Palace
It was not so good, except clean bed, soap, clean bathtub and towels rest are below average. Bathroom door remains open as the lock is jammed. Electric kettle was cleaned ages before. No drinking water, Toothbrush/Paste, shampoos, available in the facility. Heater was not working. Other than the above, its big, quite, cosy heritage palace in the heart of Edinburgh. Few steps away from Tram station, Bus stops, Bars, Indian Restaurants, Edinburgh Haymarket Station, etc.
2023년 8월에 1박 숙박함
답변 제공: Hotel Reception 님, 2023년 8월 13일
Hello Sathiyam, Thank you for your stay.Personal toiletries are up to the guest to bring as every person has their own preference and the hotel is basic, given the price. With regards to drininking water, this is not needed in Scotland as water from the tap is perfect and everyone can drink from it. I am happy you found our location and amenities nearby useful.

10/10 - 훌륭해요

CHANGZHENG

2023년 7월에 1박 숙박함
답변 제공: Hotel Reception 님, 2023년 8월 13일
Thank you for your stay.

6/10 - 괜찮아요

Ian

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Guards
Very cheap to stay in Edinburgh so if you don’t mind absolute basic stay then this is for you.
2023년 7월에 1박 숙박함
답변 제공: Hotel Reception 님, 2023년 8월 13일
Thank you for your visit to Edinburgh and our hotel.

10/10 - 훌륭해요

Racquel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Hotel Reception 님, 2023년 8월 13일
Thank you for choosing te Guards Hotel.

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable room with easy access to city center
2023년 5월에 1박 숙박함
답변 제공: Hotel Reception Team 님, 2023년 6월 8일
Thank you for your comments and we look forward to seeing you again soon.

10/10 - 훌륭해요

Karin

2023년 5월에 1박 숙박함
답변 제공: Hotel Reception Team 님, 2023년 5월 27일
Thank you for choosing the Guards Hotel. We look forward to seeing you again.

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cute boutique hotel. Would stay there again.
2023년 5월에 1박 숙박함
답변 제공: Hotel Reception Team 님, 2023년 5월 27일
Thank you for choosing the Guards Hotel. We look forward to seeing you again.

8/10 - 좋아요

Beverrley

Basic but brilliant location
The lady who welcomed me couldnt have been nicer.Gave me a choice of two rooms. Unfortunately the one i choose there was no tv remote. Its a good basic budget hotel,and i felt very safe there being a solo traveller. The haymarket station is just over the road so getting into city center not a problem.
2023년 5월에 1박 숙박함
답변 제공: Hotel Reception Team 님, 2023년 5월 27일
Thank you for choosing the Guards Hotel. We look forward to seeing you again.

2/10 - 너무 별로예요

Donald

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel ever
2023년 4월에 2박 숙박함
답변 제공: HotelReception 님, 2023년 4월 25일
Thank you for the feedback. Further information would help us.

6/10 - 괜찮아요

Lynne

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was dusty, not very secure needs updating and renovating
2023년 4월에 1박 숙박함
답변 제공: Hotel Reception 님, 2023년 4월 18일
Thank you for your stay.

8/10 - 좋아요

Geoff

2023년 3월에 1박 숙박함
답변 제공: Hotel Reception 님, 2023년 4월 16일
Thank you staying with us.

2/10 - 너무 별로예요

Anthony

2023년 3월에 1박 숙박함
답변 제공: Hotel Reception 님, 2023년 4월 16일
Thank you staying with us.

2/10 - 너무 별로예요

Sheila

2022년 12월에 1박 숙박함
답변 제공: Hotel Reception 님, 2023년 8월 13일
TY

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 4박 숙박함
답변 제공: Hotel Reception 님, 2022년 10월 12일
Thank you for staying at the Guards Hotel

6/10 - 괜찮아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Sjarmerende, hyggelig, rent, ikke høy standard
Sjarmerende og historisk. Ser ut som luksus, men må være lenge siden oppussing; manglet dør i dusjkabinett, lite trykk på vann i dusj, tapet dusjlist/kant, stor glippe i baderomsbindu ut(må være kaldt om vinter), vanskelig å trekke ned/flushe sjarmerende flott sisterne (måtte fylle bøtte med vann for å få skylt ned), gardiner løsnet fra oppgeng og gardiner dekket ikke vindu ut mot gaten Hyggelig hotellvert
Fint badekar, litt sliten emalje i karet
Tung og tålmodighetsprøve
Dusjkar
Ødelagt slange og dårlig trykk
2022년 9월에 1박 숙박함
답변 제공: Amit Roy, Guards Hotel Team 님, 2022년 10월 12일
Hello Christine,Thank your for staying with us at the Guards Hotel.The owner will be looking to pursue refurbishment after the Christmas period.

8/10 - 좋아요

Valerie

2022년 9월에 1박 숙박함
답변 제공: Hotel Reception 님, 2022년 10월 1일
Thank you for rating us. We look forward to seeing you again soon.

6/10 - 괜찮아요

Jennifer

가족 여행
2022년 9월에 2박 숙박함
답변 제공: Hotel Reception 님, 2022년 10월 1일
Thank you for rating us. We look forward to seeing you again soon.

8/10 - 좋아요

Mette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff
Very friendly staff and ideally situated in the vicinity of Haymarket Station. Cosy room but the bed wasn't the best I've slept in. And the bathroom wasnt' very pretty either. But fully functional and at that rate I was content.
2022년 9월에 1박 숙박함
답변 제공: Hotel Reception 님, 2022년 10월 1일
Thank you for rating us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Hotel Reception 님, 2022년 10월 1일
Thank you for rating us. We look forward to seeing you again soon.

6/10 - 괜찮아요

Jordan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here on the 15th aug 2022 the room didn't have curtains or blinds and the bed wasn't very good and its a shared bathroom the only best thing about the hotel is the location be aware if you book in their is no curtains or blinds
2022년 8월에 1박 숙박함
답변 제공: Hotel Reception 님, 2022년 9월 25일
Hello Jordan,Thanks for your stay.We might be looking to attach a bath room inside the existing room in a quieter period after Christmas.However, please note that this information on Expedia about the bathroom being shared is absolutely false. Some channel somewhere has put that comment.Please be assured that although you were given a key, it was private only for you and no guest would have been able to use it. It is simply a bathroom a few feet away and therefore not en-suite. It is the only room of its kind and only provided if the Hotel is full and in your case you booked a basic single room.

4/10 - 별로예요

Emil

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Storbritanniens sunkigaste?
Receptionisten var full när vi checkade in. Sängarna fruktansvärt obekväma, man känner fjädrarna genom madrassen. Supertrångt rum som luktar mögel. Oerhört lyhört, man hör alla samtal från rumsgrannarna. Sängen full av insekter och kryp. Jättegammal TV som är monterad så den är riktad in i väggen och inte kan justeras. Går heller inte att komma åt HDMI-uttagen. Hade missat att det inte serverades frukost, men det var kanske tur. Då hade vi väl blivit marförgiftade också. Det är billigt. Visst. Men jag har bott på vandrarhem i Mellanöstern med högre standard än såhär
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Marian

가족 여행
좋아요: 청결 상태
Made us feel welcome
2022년 6월에 1박 숙박함
답변 제공: Hotel Reception 님, 2022년 6월 12일
Thank you for staying at the Guards Hotel and we hope to see you again soon.

10/10 - 훌륭해요

Peter

2022년 4월에 1박 숙박함
답변 제공: Hotel Reception 님, 2022년 5월 7일
Thank you for staying at the Guards Hotel and we look forward to welcoming you back soon.

8/10 - 좋아요

Miranda

2022년 4월에 2박 숙박함
답변 제공: Hotel Reception 님, 2022년 4월 28일
Hello Miranda, Thank you for choosing the Guards Hotel. We look forward to seeing you again soon. Kind Regards, The Guards Hotel Team

10/10 - 훌륭해요

Marco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena ubicación. Espaciosa
2022년 4월에 1박 숙박함
답변 제공: Hotel Reception 님, 2022년 5월 7일
Thank you for the lovely review and for choosing the Guards Hotel for your stay.

8/10 - 좋아요

Sylvia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Near train station and buses. Pubs next door.
2022년 4월에 1박 숙박함
답변 제공: Hotel Reception 님, 2022년 4월 27일
Thank you Sylvia, for your stay at the Guards Hotel. Best regards from the Guards Hotel team.

6/10 - 괜찮아요

Margaret

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함
답변 제공: Hotel Reception 님, 2022년 4월 27일
Thank you Margaret for choosing the Guards Hotel. Kind regards, The Guards Hotel

6/10 - 괜찮아요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was tidy, however I think it's time for investing into new beds. The was very springy and well worn. If your not a heavy sleeper this isn't the hotel for you. Would return provided new beds were installed. The man at reception was very friendly and helpful.
2022년 3월에 1박 숙박함
답변 제공: HotelReception 님, 2022년 3월 26일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

MICHAEL

2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Robert

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Pretty scruffy, cold, a little disappointing.
2021년 12월에 1박 숙박함
답변 제공: Hotel Reception 님, 2021년 12월 5일
Thank you for staying with us. We will be doing a major refurbishment after the Christmas and New Year period and in time for upcoming events into early next year.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Hotel Reception 님, 2021년 11월 10일
Thank you for your review and we hope to see you soon again.

6/10 - 괜찮아요

ROBERT

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Hotel Reception 님, 2021년 11월 5일
Thank you for choosing the Guards Hotel on this occasion. We look forward to your stay in the future. Kind regards, the Guards Hotel

6/10 - 괜찮아요

Kevin

Okay but basic
The hotel was basic but was okay for the overnight stay that I had. The price of £50 p.n. was fare what was on offer.
2021년 10월에 1박 숙박함
답변 제공: HotelReception 님, 2021년 11월 4일
Hello Kevin, Thank you for your comments and your stay with us at the Guards Hotel. Kind regards, The Guards Hotel Team

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Hotel Reception 님, 2021년 11월 4일
Thank you for recent stay at the Guards Hotel. Kind regards, The Guards Hotel Team

4/10 - 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Bed was horrible not comfortable at all, was next to no heating had to ask for a electric heater, glass panel at front door was smashed lack of safety due to this. Needs updated. Location was good
2021년 10월에 1박 숙박함
답변 제공: Hotel Reception 님, 2021년 11월 4일
Thank you for your feedback. We are aware of the stained glass window and it will get repaired very soon. Sorry to hear that the bed was not comfortable. Our staff will look into this too. Kind regards, The Guards Hotel Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
No Early Book In
When we booked it asked if any extra requirements. As we were going to a festival we requested an earlier book in time between 10-12 as we had to get to the event. I sent a reminder email to make sure it was still ok but nobody replied and when we turned up we werent allowed acces to a room to freshen up before 14:00 hrs. We could collect room keys and leave excess baggage if we wanted but it didnt really help. Bed was comfortable and room clean enough but yale lock was hanging off the door. If you are looking for a clean comfortable room close to train station then this is more than adequate.
2021년 8월에 1박 숙박함

8/10 - 좋아요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good service upon arrival and convenient location. Other than that it was very disappointing. The bed was far too soft, the curtains didn’t block out enough light for a good night sleep, the floor was extremely dusty, there were cracks in the tiles of the bathroom held together by duct tape, and the floor was extremely dusty and appeared to have holes in it. I would not recommend staying here, especially for multiple nights.
2021년 8월에 1박 숙박함