숙박 시설 정면
예약 가능 여부 확인

더 스콧츠맨 호텔 여행 후기

4 out of 5
더 스콧츠맨 호텔
20 North Bridge, Edinburgh, Scotland

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 698개" "
평점 8 - 좋아요. 1004개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 69개" "
평점 4 - 별로예요. 1004개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 18개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Youngmie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천
깨끗하고, 역에서 가까워서 위치도 좋아 아이동반 가족여행에 최적이었습니다. 조식도 깔끔하고 훌륭한 잉글리쉬블랙퍼스트를 맛볼 수 있었습니다. 다만 엘리베이터에서 계단을 이용하여야하는 객실을 배정받아서 아이와 짐들고 이동이 불편했고, 와이파이가 잘 안되었던 것이 조금 불편했습니다. 그 외에는 너무 좋았습니다. Welcome 위스키도 인상적이었어요!
2023년 10월에 2박 숙박함
답변 제공: Ewan - Duty Manager 님, 2023년 11월 6일
Dear Youngmie,I was sorry to hear you experienced issues with the internet when staying with us. This is a known issue that we are looking to resolve in the very near future. We hope that we can welcome you again sometime soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: NCranston 님, 2019년 7월 9일
Thankyou for your review, We hope to see you again soon at the Scotsman Hotel. Warm Regards, Nick Cranston Duty Manager

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice people and convenient. Public spaces were not optimal, but rooms were great.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and beautiful building, great service and free scotch. Super!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Dear Christopher,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 - 훌륭해요

Vivienne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Dear Vivienne,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 - 훌륭해요

Nicola

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent locations for the train station, the Royal mile and the old quarter. Lovely hotel.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Dear Nicola,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 - 훌륭해요

Gavin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel but access with construction is very difficult
2024년 3월에 4박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 4월 9일
Dear Gavin,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.Haste Ye Back!

8/10 - 좋아요

Carina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Om personalen varit vänligare och mer hjälpsam skulle jag ge toppbetyg, men det allmänna bemötandet drar ner betyget avsevärt. Oredan vid frukosten (kaffemaskiner som behövde rengöras vilket personalen ignorerade) samt avsaknaden av något så elementärt som ost bör också nämnas. Att sedan bli inträngd i ett hörn i hissen när personal pressade sig på med en brickvagn, och ytterligare en anställd klämde sig in på nästa våning är inte gott bemötande av hotellgäster.
2024년 4월에 3박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 4월 9일
Dear Carina,Thank you for your review. I apologise for the inconveniences that you have addressed in your writing, and the issues you've raised will be looked into so that we may do right by our future guests.I hope that we have the chance to welcome you again in the future.Warm Regards,

10/10 - 훌륭해요

ARIADNA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un hotel hermoso que te hace sentir la vibra de Edimburgo definitivamente regresaría, es espectacular
2024년 4월에 1박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 4월 9일
Dear Ariadna,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.Haste Ye Back!

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent. Beautiful hotel and spacious room. Location is perfect for walking around town. Please be aware that parking is off site and about a 10 minute walk from the property. It was a little challenging for us to find the parking.
2024년 3월에 1박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 4월 9일
Dear Susan,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.We will look into the parking instructions being clearer for our future guests.Haste Ye Back!

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 4월 9일
Dear Justin,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.Haste Ye Back!

10/10 - 훌륭해요

Sheung Yung 님, Hong Kong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location
2024년 1월에 4박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 4월 1일
Dear Sheung Yung,Thank you for your review. I'm glad you enjoyed your stay and please come again soon!Kindest Regards,

10/10 - 훌륭해요

Claire Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Jan Coskun, General Manager 님, 2024년 4월 6일
Dear Claire Louise,Thank you for your positive review. I'm glad you have enjoyed your time with us and I hope we can welcome you again soon.Haste Ye Back!Kindest Regards,

10/10 - 훌륭해요

Daryl Ann

2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Dear Daryl Ann,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great hotel. Centrally located. Across the street from Waverly Station and you can walk to most anything in the city. Staff was very nice and the rooms and common areas were kept clean. The restaurant had a good selection of classic Scottish fare and reasonably priced.
2024년 3월에 6박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 4월 1일
Dear Donald,Thank you for you positive review. I'm pleased to see that you've enjoyed your stay with us, and I hope we can welcome you again sometime soon.Haste Ye Back!Kindest Regards,

10/10 - 훌륭해요

Henry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely fantastic
2024년 3월에 1박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 3월 30일
Dear Henry,Thank you for your positive review. I'm glad to see you have enjoyed your time with us and I hope we can welcome you again in the future.Haste Ye Back!

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I came to Scotland to celebrate my 50th birthday and when the front desk found out they sent chocolates to our room and a bottle of champagne! They made my week and my birthday so very special and we will for sure stay here again!
2024년 3월에 6박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 3월 30일
Dear Charlotte,Thank you for your positive review. I'm pleased to read that we managed to make your special day all the more memorable. I hope we have the chance to welcome you again soon.Haste Ye Back!

10/10 - 훌륭해요

Becky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful old hotel. Staff was very professional and attentive. Our suite was gorgeous. Beautiful views. Spacious.
2024년 3월에 3박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 3월 27일
Dear Becky,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us and I hope that we can welcome you again sometime soon.Kindest Regards,

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was spacious & beautiful. The hotel staff was friendly & helpful & the hotel itself was clean & central to everything. Great hotel & stay.
2024년 3월에 3박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 3월 27일
Dear Sarah,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us and I hope we can welcome you again sometime soon.Haste Ye Back!Kindest Regards,

10/10 - 훌륭해요

James 님, Solvang

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent accommodations. The staff was friendly, prompt and very helpful. The food in the restaurant was delicious and there were other options within walking distance. The property is in old town where history took place. The train station is just across the street and that was very convenient for those travelers coming by train. The only item to note is that the nearby bridge is being reconstructed so there is some congestion from the construction site; however, we did not hear it from our room
2024년 3월에 3박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 3월 23일
Dear James,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope that we can welcome you again in the near future.Haste Ye Back!

10/10 - 훌륭해요

Glenn

연인과의 여행
Room was fabulous , Views of the castle and princess street. Ordered room service , meals were excellent . Only problem was finding access to the Market Street entrance , due to work on the north bridge street. Suggestion would be to advise the postal code of that enterance,or a nearby business on market street . Great stay , have stayed our last four trips to Edinburgh.
2024년 3월에 3박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 3월 23일
Dear Glenn,Thank you for your positive review. I'm pleased to read that you enjoyed your stay, and I hope that we have a chance to welcome you again in the future.I apologise you had trouble finding the Market Street Entrance. Directions should have been in your confirmation. If they were not, I am truly sorry. This would have been remiss of us.Haste Ye Back!

10/10 - 훌륭해요

Kimberly 님, Fall River

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and perfect location!
2024년 3월에 2박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 3월 10일
Dear Kimberly, Thank you very much for taking the time to leave us a review. Looking forward to welcoming you back in Edinburgh! Kindest Regards, Jan Coskun General Manager

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful rooms and the perfect spot to enjoy Edinburgh. All three rooms we had were very comfortable and designed lovely.
2024년 3월에 1박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 3월 9일
Dear Amy, Thank you so much for taking the time to leave us such good Feedback. We are happy that you enjoyed the comfort and spaciousness of our room. Looking forward to welcoming you back in Edinburgh! Kindest Regards,

6/10 - 괜찮아요

Martyn

2024년 2월에 1박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 3월 23일
Dear Martyn,Thank you for your review. I would be keen to learn how we could have gotten a full 5 out of 5. Please feel free to be in touch with me personally so that I may know more about your experience and how we can improve for future guests.I look forward to hearing from you.Haste Ye Back!

10/10 - 훌륭해요

Clive

연인과의 여행
좋아요: 편의 시설/서비스
Easy access from railway station ,entrance to hotel on same level as road via doorway to lift. Friendly and helpful staff through out the hotel
2024년 2월에 2박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 2월 21일
Dear Clive,Thank you for your review. We appreciate your kind words, and I hope we can welcome you again in the future.Kindest Regards,

10/10 - 훌륭해요

Alison

2024년 2월에 3박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 2월 21일
Dear Alison,Thank you for your review. I hope we can welcome you again in the future.Kindest Regards,

10/10 - 훌륭해요

Sophie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I went to stay in this hotel with my mum for valentines and in our room they put some chocolates in are room and Theo’s was a people were nice and I can wait to come back. I had so much fun. Zara-rose, 8 years old.
2024년 2월에 1박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 2월 21일
Dear Sophie,Thank you for your review. I hope we can welcome you again in the future.Kindest Regards,

10/10 - 훌륭해요

M S

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel which is conveniently located opposite Waverley Train station. Staff all very friendly and polite. All the visitor attractions nearby.
2024년 2월에 1박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 2월 21일
Dear M.S,Thank you for your review. I hope we can welcome you again in the future.Kindest Regards,

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our wee room, great location
2024년 2월에 1박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 2월 18일
Thank you, Ian, for your brilliant review! We do our best to make our guest's experience unforgettable! Looking forward to welcoming you back in Edinburgh! Kindest Regards, Jan Coskun General Manager

4/10 - 별로예요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Work underway at front of property which was heard in room until early in morning. Air conditioning not working and we were given a Dyson fan to heat room which had to be switched off at night so noise from it did not keep us awake. Told engineers would fix air con fault but after 2 days we left with Dyson still in place. Wind got up on second night and caused horrendous banging which appeared to come from window frame on room next door. Has to sleep with ear plugs which forrtunately i carry. Scotsman to date have failed to reply to my email regarding our stay. Overall, disappointing.
2024년 2월에 2박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 2월 18일
Dear Mr. Etherson,I apologize for the inconvenience and disappointment you experienced during your recent stay at The Scotsman. Your feedback is invaluable to us, and we are actively working to address the root causes of the issues you highlighted. I apologize again for the inconvenience and appreciate your patience and understanding. Thank you, and I hope to have the chance to welcome you back for a much-improved stay.

8/10 - 좋아요

Jiao

2024년 2월에 2박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 2월 14일
Dear Jiao,Thank you for your positive review. I hope we can welcome you again in the future.Kind Regards,

10/10 - 훌륭해요

James

2024년 1월에 1박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 3월 23일
Dear James,Thank you for your positive review. I'm pleased to read that you have enjoyed your time with us. I hope that we can welcome you again in the future.Haste Ye Back!

10/10 - 훌륭해요

Mark 님, Longview

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a beautiful historic boutique hotel with a friendly and helpful staff. Loved it!!
2024년 1월에 3박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 2월 1일
Thank you very much for taking the time to leave us a review. Looking forward to welcoming you back in Edinburgh! Kindest Regards,

8/10 - 좋아요

Wei Hsin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The heater was not working in the first day, under -2 temperature in the winter. The staff should test the facilities in advance, considering such a classic, high-end, quality hotel.
2024년 1월에 2박 숙박함
답변 제공: Yours sincerely, Jan Coskun General Manager 님, 2024년 2월 1일
Dear Guest,Thank you for taking the time to share your feedback. I sincerely apologize for the issues you experienced as it is not a reflection of our usual standards nor what we aim for. I have reviewed your feedback with the team and we will use it to improve our services.Thank you again for your time and feedback.

10/10 - 훌륭해요

Iain 님, Paisley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property. Room and room views were perfect. The renovation is lovely and the staff couldn't be nicer. Location is great too with great access to the Royal Mile from floor 4 or to train station and beyond to the north from the level 0 entrance. All around a very nice experience, would highly recommend this hotel. We will be back.
2024년 1월에 1박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 2월 1일
Dear Iain, Thank you very much for taking the time to leave us a review. Looking forward to welcoming you back in Edinburgh! Kindest Regards, Jan Coskun General Manager

6/10 - 괜찮아요

H Y

좋아요: 청결 상태, 직원 및 서비스
Room is cold. Toilet has strong smell probably due to old sewage system.. However staffs are friendly. This is a elegant hotel.
2024년 1월에 3박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 2월 1일
Thank you very much for taking the time to leave us a review. Looking forward to welcoming you back in Edinburgh! Kindest Regards, Jan Coskun General Manager

10/10 - 훌륭해요

Ciara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 1월 19일
Dear Ciara,Thank you for your valuable feedback. We are looking forward to welcoming you back here at The Scotsman Hotel for your future visits to beautiful Edinburgh. Kindest Regards, Jan Coskun General Manager

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic way to celebrate occasions
Spent a night here as part of a long trip for our honeymoon/birthday and they gave us such a fantastic room (903) massive space with a little viewing gallery of the balmoral hotel. Was greeted with birthday chocolates and a bottle of Prosecco and Stephen (I hope that was his name) explained how to use everything in the room and where to find things. Queenie at reception was really friendly and nice and helped to explain how the heating worked (not used to it and she kindly explained that it will blow cool air out once in a while but it does indeed work). Was a bit tricky to find initially from Waverley station because the door to the hotel was quite small and there were no proper signage outside saying where the entrance with the lift lobby was so it looked like you had to walk up the massive flight of stairs to get to the hotel lobby.
View from the hotel of the Balmoral Hotel
2024년 1월에 1박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 1월 19일
Dear Jessica,Thank you for your valuable feedback. Stephen and Queenie are great assets to our team. We are looking forward to welcoming you back here at The Scotsman Hotel for your future visits to beautiful Edinburgh. Kindest Regards, Jan Coskun General Manager

10/10 - 훌륭해요

Jim 님, Ladera Ranch

2024년 1월에 1박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 1월 10일
Dear Jim,Thank you for your perfect score. I'm glad to see that you enjoyed your stay. I hope that we can welcome you again sometime soon.Haste Ye Back!Yours Sincerely,

10/10 - 훌륭해요

Francy

2024년 1월에 1박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 1월 10일
Dear Francy,Thank you for your positive review! I hope we can welcome you again sometime soon.Haste Ye Back!Yours Sincerely,

10/10 - 훌륭해요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the moment we walked into the hotel everything was perfect, staff were incredibly helpful. We also booked the date night package in the picture house which I’d definitely recommend. The room was big, clean and modern. Couldn’t fault a thing. It was one of the more expensive options in the city but definitely worth the money and then some!
2024년 1월에 2박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 1월 10일
Dear Lynn,I'm very glad to read that you enjoyed your stay with us. The team will pleased to hear such good feedback. I hope that we can welcome you again sometime in the near future.Haste Ye Back!Yours Sincerely,

10/10 - 훌륭해요

Penny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What an amazing hotel. Just lovely. Nothing was too much trouble. I asked for a bath.
2023년 12월에 2박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 1월 7일
Dear Penny,Thank you for your valuable feedback & great rating. Looking forward to welcoming you back soon here at The Scotsman Hotel. Many Thanks,

6/10 - 괜찮아요

Sharon

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Disappointed
We got back to our room and after an hour of waiting for the room to warm up I contacted reception and complained. They came to the room and played around with the thermostat and said to give it another hour to see if it heats up. This did not work and we had to get changed in a cold room ( which makes it worse because my wife is suffering with cancer). We told reception on the way out and they put a Dyson heater in the room which worked. On check out we were asked about our stay and we said about the room temperature only to be told it’s an old hotel. We do not expect to pay £365 for a room to have to have portable fans to heat up a room (after a couple of hours. We were also not happy with the view from the room. We paid extra for a city view and the windows were absolutely filthy, to the point where you could hardly see out of the window
2023년 12월에 1박 숙박함
답변 제공: Jan Coskun - General Manager 님, 2024년 1월 10일
Dear Sharon,Thank you for your review.I was sorry to read that you experienced the issues you wrote about regarding the heating and the dirty windows. Please note that your feedback has been passed on to the relevant people, and I hope you can give us another chance in the future.Yours Sincerely,

10/10 - 훌륭해요

Maria Eugenia 님, houston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 1월 7일
Dear Maria,Thank you for your great rating. Looking forward to welcoming you back soon here at The Scotsman Hotel. Many Thanks,

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 1월 7일
Dear Jamie,Thank you for your great rating. Looking forward to welcoming you back soon here at The Scotsman Hotel. Many Thanks,

10/10 - 훌륭해요

Yvette

2023년 12월에 3박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 2월 1일
Dear Yvette,Thank you very much for taking the time to leave us a review. Looking forward to welcoming you back in Edinburgh! Kindest Regards, Jan Coskun General Manager

10/10 - 훌륭해요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxurious
2023년 12월에 1박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 1월 7일
Dear Mike,Thank you for your valuable feedback & great rating. Looking forward to welcoming you back soon here at The Scotsman Hotel. Many Thanks,

10/10 - 훌륭해요

stephen 님, northville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Beautiful room.
2023년 12월에 3박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 1월 7일
Dear Stephen,Thank you for your valuable feedback & great rating. Looking forward to welcoming you back soon here at The Scotsman Hotel. Many Thanks,

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic City Break Hotel
A fantastic stay at The Scotsman, staff very friendly and efficient, our room was up in the eves of this historic building was beautifully decorated and we felt very private, a lovely view over the gardens/ Christmas Market from the window. Very good choice at breakfast and well stocked. Location central to both old and new town so everything on hand. The only negative was the stair way from Market Street from the train station to the hotel front door was not pleasant to use, rubbish and smell of urine, understand that the hotel might not own the stairway but can give a wrong first impression.
2023년 12월에 2박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 1월 7일
Dear Michelle,Thank you for your valuable feedback & great rating. Looking forward to welcoming you back soon here at The Scotsman Hotel. Many Thanks,

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From check-in, to check out, this is one phenomenal property. We’ve stayed all over the world in some of the most elite hotel brands and I can assure you, you won’t find better service than here. Exceptionally professional, helpful and astute staff will greet you and ensure every need is met. Not only is it historical, but beautifully adorned and decorated, with comfort in mind. The breakfast is top notch, the rooms truly spectacular. I cannot recommend anything more highly.
2023년 12월에 2박 숙박함
답변 제공: Jan Coskun General Manager 님, 2024년 1월 7일
Dear James,Thank you for your valuable feedback & great rating. Looking forward to welcoming you back soon here at The Scotsman Hotel. Many Thanks,