Hello Frederic,Thank you for staying with us and leaving a review. It is appreciated.Regards,

Hello Adesope,Thank you for taking the time to leave us a review and feedback. It is appreciated and we hope to see you again.Regards,

Hello Loraine,Thank you for staying and leaving us a review. We appreciate you taking the time to give us feedback regarding the areas we can improve.Regards,

Hello Wilson, Thank you for staying with us. We hope to see you again next time you are in Edmonton.Regards,

Hello Toffer,Sorry to hear that your experience was not what it should have been. Our hotel is non smoking and we work hard to enforce this including asking guests to leave if they break this rule. Regarding the housekeeping issues we have given the Housekeeping manager the information so she can review this with her staff.Regards,

Hello Darryl,Thank you for staying with us and for your lovely review. We will share this review with the staff. Hope to see you again.Regards,

Hello Lisa,Thank you for taking the time to leave us this nice review. We appreciate it.Regards,

Hello Rebecca,Thank you for staying at our hotel and taking the time to leave us a review. Hope to see you again.Regards,

Hello Donna,Thank you taking the time to leave a review and give us your feedback. I am sorry that everything was not as expected during your stay. These issues will be reviewed with the housekeeping manager and general manager.Regards,

Hello Charlene,We are sorry for the inconvenience experienced during your stay. The hotel experienced vandalism that caused outages to several areas of the hotel for an extended period. This review will be given to management so they can review how the situation was handled and find improvements for if it happens again.Regards,

Hello Linda,Thank you for taking the time to leave us feedback regarding your stay. We value the information.Regards,

Hello Jo,I'm sorry that your stay was not acceptable. Please contact the hotel directly if you would like to share details of your concerns with a manager.Regards,

Hello Vinil,Thank you for your feedback. We appreciate it and will pass it over to the appropriate manager.Regards,

Hello Richard,Thank you for taking the time to leave us this review and your feedback. We will share this with the staff member.Regards,

Hello Shelley,We are sorry that your stay wasn't as it should be. Please contact the hotel directly if you would like to speak to management regarding your concerns.Regards,

Hello Zorayda,So sorry that there were problems during your stay. It appears housekeeping was not finished with the room. Please contact the hotel directly so we can resolve this issue directly.Regards,

Hello Debbie,Thank you for taking the time to leave us a review and some feedback. Please contact the hotel directly if you would be willing to share more details. This is a concern that we would like to follow up directly with the staff.Regards,

Hello Doug,Thank you for staying with us and taking the time to leave a review. Hope to see you again.Regards,

Hello Rachelle, Thank you for leaving this review and taking the time to leave some feedback. We appreciate it and will share it with the management team as something we could provide.Regards,

Hello Jackie,Thank you staying at our hotel and taking the time to leave us a review.Regards,

Hello Cun,Thank you for staying with us and taking the time to leave us this nice review. We appreciate it and look forward to seeing you again.Regards,

Hello Joe,Thank you for staying with us and taking the time to leave us a review. Hope to see you again.Regards,

Hello Jayd,I am very sorry that you had such a poor experience. Our housekeeping manager will inspect the room fully. If you would be willing to contact the hotel directly so we could discuss this further it would apprecieted.Regards,

Hello Tracey,Thank you for feedback. We appreciate knowing our guest's impressions of the hotel as we look for areas to improve.Regards,

Hi Paula, Thank you for taking the time to tell us about your experience. We appreciate the quick 5/5 stars. I will share your feedback with all our staff. We are diligently working on the safety and security in our property as well as our maintenance issue with the ice machines. We do hope to see you again in a future visit in our area. Warmest Regards, Honey Lanuza- GM

Hi Sandra, We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon. Thank you and have a wonderful day ahead. Warmest Regard, Honey Lanuza- GM

Hi Dixon, Thank you for taking the time to shot in a quick 5/5 star review. We look forward to seeing you again soon. Warmest Regard, Honey Lanuza- GM

Thank you for taking the time to review your stay with us. I would certainly like to hear more about your stay so we can improve upon the score. Have a wonderful day ahead. Warmest Regard, Honey Lanuza- GM

Hi Tom, Thank you for leaving us your feedback. I am very sorry to hear that the room was not in perfect shape when you arrived, as this is not the level of service we would like to provide with our guests. We will review your concerns with our team. We do hope to see you again in a future visit to our area. Warmest Regard, H. Lanuza

Hello Morgan,Thank you for taking the time to leave your feedback. I am sorry that there were issues with your room. This has been discussed with the housekeeping manager so she can review with the housekeepers and this does not happen again.Regards,

Hi Doug, Thank you for taking the time to review your stay with us. We appreciate the 8/10 score. Looking forward to seeing you again soon to present us the opportunity to better serve you in the near future so that we can get a 10/10 score. Wishing you all the best. Warmest Regard, Honey- GM

Thank you for taking the time to review your stay with us. We appreciate the quick 5/5 stars. Looking forward to seeing you again soon. Warmest Regard, H. Lanuza

Thank you for your time to shot in a quick 5/5 star review. Looking forward to seeing you again soon. Warmest regard, H. Lanuza

Hello Kevin,I am sorry that your stay was not up to standards. We have consulted with our sales team and are working to change the number of people for this room type. Regarding the housekeeping issues, the GM and Housekeeping Manager have been given the information and they will be reviewing with the housekeepers to find out what happened. Please call the hotel directly if you would like to discuss these issues further with a manager.Regards,

Hello Janelle,We are sorry to hear that your stay experience was not what it should have been. The comfort of our guests is very important to us. Please contact the hotel directly if you would like to discuss this further with a manager.Regards,

Hello Mike,Thank you for staying with us and taking the time to leave us a review. We hope to see you again.Regards,

Hello Dave and Shielah,Thank you for staying with us and taking the time to leave a review. If you like to share any concerns you had during your stay please contact the hotel directly.Regards,

Hi John, Thank you for taking the time to review your stay with us. We appreciate the 5/5 score. Looking forward to seeing you again soon. Warmest regard, Honey-GM

Hi Justin, Thank you for taking the time to tell us about your experience. We are pleased you enjoyed your stay with us. We look forward to seeing you again soon. Warmest Regard,H. Lanuza

Hello Marcel,I am sorry to see that your stay did not meet expectations. If you would like to discuss the issues from your stay please contact the hotel directly. We are concerned about guest satisfaction and would like to hear your feedback.Regards,

Hello Pamela,Thank you for staying with us and taking the time to leave a review.Regards,

Hello Sabrina,Thank you for staying at our hotel and leaving a review.It is appreciated and we hope to see you again.Regards,

Hello George,Thank you for staying with us and taking the time to leave some feedback. We hope to see you again next time you are in Edmonton.Regards,

Hello Clifford,Thank you for staying at our hotel and taking the time to leave us a review. We appreciate it.Regards,

Hello Brenda,Thank you very much for taking the time to leave this review. We are glad you had a good stay with us and hope to see you again.Regards,

Hello Jamie,Thank you for giving us feedback regarding your stay. I am sorry that there were issues with the coffee station. This will be given to the housekeeping manager so she can follow up with the cleaners. Regarding the front desk sorry that they were not welcoming. As a hotel we want every guest to feel welcomed.Regards,

Hello Geoffrey,The hotel is unable to accept a credit card for deposit if the name on the credit card does not match the person checking in.Regards,

Hello,Thank you for the feedback. We have shared this with the maintenance manager but because the review is anonymous we are unable to give him a room number. Regarding the washcloth this will be reviewed with the housekeepers so that it does not happen again.Regards,

Hello Sarah,Thank you for sharing your feedback with us. We are always looking for ways to improve the guest experience. Maintenance will be asked to show front desk the thermostats in more detail. Unfortunately our microwaves are only available in the kitchenettes or deluxe rooms in the annex but there is a microwave available to guests, by request, at the desk.Regards,

Hello Jaimi,Thank you for staying with us and taking the time to leave us a review. Regards,