바(숙박 시설 내)
예약 가능 여부 확인

커머셜 호텔 여행 후기

2.5 out of 5
커머셜 호텔
10329 82ND AVE, Edmonton, AB

이용 후기

5.6
평점 10 - 훌륭해요. 129개 이용 후기 중 16개" "
평점 8 - 좋아요. 129개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 129개 이용 후기 중 24개" "
평점 4 - 별로예요. 129개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 129개 이용 후기 중 41개" "

5.8/10

청결 상태

6.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A classic Edmonton music venue.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Samuel

2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was small but very clean and comfortable. Great location to many things and walkable!
2023년 8월에 2박 숙박함

8/10 - 좋아요

Angel

좋아요: 직원 및 서비스, 객실의 편안함
They need to clean the washrooms!!! Are dirty
2020년 7월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
The gentlemen at the front basically acted like we were inconveniencing him by showing up to get our room. He had no manners and was more concerned about his videogame streaming than his paying customers. The bedding was stained and the mattresses were not comfy at all.
2020년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 객실의 편안함
Disapointing
Stain over on the carpet, loud music with vibrating walls as my room was right atop a inside underground pub. Shower/toilets were hairy and floor wasnt clean (hostel style, share amenities)
2020년 3월에 1박 숙박함

2/10 - 너무 별로예요

Pamela

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely nothing. The funny service check in lady, absolutely rude, no manners or nice speaking to the customer
2020년 1월에 1박 숙박함
답변 제공: Xeno 님, 2020년 1월 13일
We're sorry our front desk staff were not up to expectations. We try to ensure a quick and pleasant check in experience.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 12월에 1박 숙박함
답변 제공: Xeno 님, 2019년 12월 20일
Thanks for the review! If there's anything we can do to make your next stay better let us know!

8/10 - 좋아요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 4박 숙박함
답변 제공: Xeno 님, 2019년 12월 20일
Thanks for the review Trevor! If there's anything we can do to make your next stay better let us know!

6/10 - 괜찮아요

Joe 님, Cold Lake

연인과의 여행
좋아요: 직원 및 서비스
Located on the most popular street in all of Edmonton. Lots of places to eat and lots of entertainment. The night we stayed, blues player Kenny Wayne Shepherd was performing downstairs.
2019년 11월에 1박 숙박함
답변 제공: Xeno 님, 2019년 12월 20일
Thanks for the review! If there's anything we can do to make your next stay better let us know!

10/10 - 훌륭해요

Ariel 님, British Columbia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great venue downstairs for music and drinks and very friendly, helpful staff. Newly renovated from our last stopover here. Definitely the best location for the price if you are not too fussy.
2019년 9월에 3박 숙박함
답변 제공: Concierge 님, 2019년 11월 13일
Thank you for your kind comments! We are excited about our renovated rooms! We'll continue to Wow you with 1st Class Live Music Entertainment! Look forward to you staying with us again!

6/10 - 괜찮아요

Jean-Christophe

단체 여행
좋아요: 직원 및 서비스
2019년 10월에 1박 숙박함
답변 제공: Julie 님, 2019년 10월 21일
Thank you for your wonderful review. We look forward to your next visit with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 10월에 1박 숙박함
답변 제공: Julie 님, 2019년 10월 13일
Thank you for your wonderful review. We look forward to your next visit with us.

8/10 - 좋아요

Jamie 님, Morinville

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheep, close to everything, very friendly staff, clean, comfy beds and blankets
2019년 9월에 1박 숙박함
답변 제공: Xeno 님, 2019년 10월 3일
Hi Jamie, Thanks for the kind words! If there is anything we can do to help your stay better feel free to contact us!

6/10 - 괜찮아요

Matias N.

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함
답변 제공: Julie 님, 2019년 9월 25일
Thank you for your review. We look forward to your future visits.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Erika 님, 2019년 9월 6일
Thank you for the awesome 5 stars! We hope you'll be back soon :)

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Xeno 님, 2019년 8월 15일
We're sorry your stay wasn't up to expectations. If there is something we can do to help make your stay more enjoyable please let us know.

8/10 - 좋아요

Janine

좋아요: 청결 상태, 직원 및 서비스
2019년 7월에 3박 숙박함
답변 제공: JP 님, 2019년 8월 4일
Thanks for staying with us! If there's something we can do to bump that up to a 10 let us know!

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great as always!! Thank you!!
2019년 7월에 1박 숙박함
답변 제공: JP 님, 2019년 8월 4일
Thanks for staying with us! If there's something we can do to bump that up to a 10 let us know!

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: JP 님, 2019년 8월 4일
Thanks for the review Julie! If there's something we can do to bump that up to a 10 let us know! We're always looking for feedback so we can improve your stay!

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was a decent place to stay for the cost
2019년 7월에 1박 숙박함
답변 제공: Erika 님, 2019년 7월 29일
thank you so much for the awesome review! We hope to see you again soon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 7박 숙박함
답변 제공: Erika 님, 2019년 7월 28일
thank you so much for the review we hope to see you again soon !!!

8/10 - 좋아요

Elma 님, Caroline ab

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bar has excellent blues music. The room is what to be expected for an old hotel. The location is great for things on or near white avenue
2019년 7월에 1박 숙박함
답변 제공: Erika 님, 2019년 7월 16일
Thank you so much for taking the time out to write us a review. We're so happy to hear you enjoyed your stay, We hope to have you back soon !

2/10 - 너무 별로예요

Shannon

별로예요: 직원 및 서비스, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Manager 님, 2019년 7월 17일
Thank you for your review

8/10 - 좋아요

Anastasia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The Commercial Hotel offered exactly what I was looking for! Great staff, Amazing location, and a place to sleep and shower with a reasonable price tag. Not the cleanest or newest, but definitely a great place to crash within walking distance from all amenities. 100% would stay here again.
2019년 5월에 2박 숙박함
답변 제공: Erika 님, 2019년 5월 13일
Thank you so much for your positive review ! We’re so happy to hear that you enjoyed your stay with us! We hope to see you again soon

4/10 - 별로예요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: Erika 님, 2019년 5월 21일
Thank you so much for taking the time to write us a quick review.

2/10 - 너무 별로예요

Joshua

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Worst Hotel Experience Of My Life
The worst hotel experience of my life. The filthiest room, the worst amenities, I really cannot explain how horrible it was. Left after 3 hours. After traveling 15 hours I really tried to stay here so I didn’t have to switch hotels at 4am but it was unbearable and the switch was made. Got charged for a night and extremely pissed off. DO NOT STAY HERE!
2019년 5월에 2박 숙박함
답변 제공: Erika 님, 2019년 5월 6일
Hi Joshua We're extremely sorry to hear you didn't enjoy your stay with us. However, we do take threats towards our staff very seriously and we have a zero tolerance for it! thank you for taking out the time to write us a review.

4/10 - 별로예요

alan

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
cold, shower or toilet didn't work had to fix them our-selfs.
2019년 4월에 4박 숙박함
답변 제공: Manager 님, 2019년 5월 6일
We're so sorry to hear about this! I have brought this issue up with my maintenance guy and it will be taken care of ! thank you so much for your review

2/10 - 너무 별로예요

Ivan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shockingly bad customer service and denying mice
There was a mouse in my room 217. And because I do not smoke and requested non smoking room, the owner of the hotel wanted to raise my rate to $85 stating that is an upgrade. I thought non smokers and smokers were treated equally. Apparently Not. They canceled my room service because of the mouse and because i argued with the owner about the rate. I said i was only going to pay the agreed rate of $50.58 instead of $85. Next morning she canceled my reservation but she took my money.
2019년 4월에 1박 숙박함
답변 제공: front desk agent 님, 2019년 5월 21일
Hello Ivan. We're sorry to hear that you didn't enjoy your stay with us. We treat all of our guests with the utmost respect. You had booked a room without a bathroom, we offered to move you, on our behalf. We tried to go above and beyond for you You had made another reservation, but didn't show up for it. Thank you for taking the time out to write us a review. guest feedback is very important to us.

8/10 - 좋아요

D.BBB

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Blues Bands that perform. Great stage sound and patrons a really inclusive welcoming community. Look forward to the next time,
2019년 1월에 1박 숙박함
답변 제공: Erika 님, 2019년 4월 2일
Thank you so much for your positive review, we look forward to seeing you next time :)

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The customer service was absolutely disgusting and terrible. 0/10 would recommend. The rooms also looked like they were barely even cleaned.
2019년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2019년 3월 25일
Hello, thank you for writing us a review. We take guest reviews very seriously. However, if you get asked to leave off the premises, of course you're going to write a bad review. Thanks again for letting us know

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not worth the price, dirty rooms, no internet. Regretted it when i first step in the room.
2019년 3월에 2박 숙박함
답변 제공: Manager 님, 2019년 3월 22일
Hi there, sorry to hear you didn't enjoy your most recent stay with us. Our prices are reasonably cheaper then most hotels. We're also connected to a live music venue, so that's a bonus ! Our HK team works very hard to ensure rooms are cleaned for our arriving and current guests. Maybe you'll give us a second chance in the future. Thank you for your feedback!!

4/10 - 별로예요

Esmatullah

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Check before u want stay here!
Honestly, I never imagined that such dirty hotel exist in Edmonton city. Believe me or not can not walked with bear feet in rooms floor because of dirty carpet. My wife couldn’t sleep because drunk people always waking in the corridor and was making sounds.
2019년 2월에 1박 숙박함
답변 제공: Manager 님, 2019년 3월 6일
We're extremely sorry to hear you weren't happy with your stay with us! Our housekeepers work very hard to make sure the rooms are clean for our guests. Our hotel is connected to our bar and we have live music 7 nights a week !!

2/10 - 너무 별로예요

Delia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Although my room was a non-smoking one, the smell of cigarette was so strong from the vent making me a practically a second hand smoker which is as dangerous as being a smoker itself. On the website, it was not clear that bar operates on the day of my stay and I was not able to sleep until past 2pm. All I wanted then was a good night sleep which I was not able to have. I ended up being grougy the next day for my conference. Not a very good experience.
2019년 2월에 1박 숙박함
답변 제공: Erika 님, 2019년 2월 28일
Hi Delia, We're very sorry to hear that you weren't happy with your stay. As it states on our website, we are a live music venue with music 7 nights a week.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its better to pay extra and stay somewhere better
Worst hotel ever!! The room was not clean, the blankets were old and torn, the carpet was very dirty. The lobby and the rooms were smelling as well. We had to take shower after checking in to a new hotel the next night as your body was itching after sleeping on the bedsheet. The mattress was also dirty from the bottom. Never again I’m staying in this hotel. Cant believe they charged me $95 for the night. A motel would have been cheaper and better option.
2019년 2월에 1박 숙박함
답변 제공: Erika 님, 2019년 3월 8일
Hello anonymous, After looking into this, It's hard to quantify the legitimacy of your complaint. As We don't have any rates of $95.00. We also have all brand new mattresses. You must have us confused with some other hotel you stayed at. Thank you for writing us a review :)

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2019년 4월 2일
Thanks for your review.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
Paid for damages already done to room that wasn't what I was told I was getting like missing a bed .weird stains .I did make a mess and there was one spot if red on sheets but when I went today Nytgubg I was rudely threatened Nd made to feel I was asking a scene by ever disagreeing. Not cool I own my mistakes . So a guy in the full swing of chemo therapy and raddiation paying cash daily looking to stay about ten days isnt even worth the respect of hearing there side or evrn letting him talk. Needless to say the chain of events has me miss an important part of my chemo cost me alot in inconvience time and mostly dignity as the cancer treatment has me moving slow as I am. Alot of pain . I felt small as if I was doing something wrong by wanting to have my side heard . Hoke thing embarrassed me in a time I already feel different and sick. tto bad cause I don't need a fancy classy joint to be happy but the manager coukdnt make me stay at the Ritz Carlton pent house suit . Litterally so rude ill never even goto the.bar out fear of seeing her again!.
2019년 2월에 1박 숙박함
답변 제공: Manager 님, 2019년 2월 22일
Hello Anonymous, We're sorry to hear you weren't happy with your current stay with us. After looking into this, my colleagues have told me that no damages were charged to you, so I am confused as to what this negative review is about. Could you please explain your situation better so I can fix the problem you've experienced. Thank you.

6/10 - 괜찮아요

EDUARDO

좋아요: 직원 및 서비스, 객실의 편안함
Stay alone o couple not for families
Is a good place to stay a short time is a common shower room
2019년 1월에 1박 숙박함
답변 제공: Erika 님, 2019년 2월 2일
Hello, Thank you for taking the time out to write us a review Guest feedback is very important to us.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 1월에 1박 숙박함
답변 제공: Erika 님, 2019년 1월 9일
Thank you for taking the time out to write us a review. Guest feedback is important to us, We need to know where we need to improve for future stays

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 1월에 2박 숙박함
답변 제공: Manager 님, 2019년 1월 7일
Thank you for taking the time out to write us a review. we're sorry you weren't happy with your stay

4/10 - 별로예요

실제 이용하신 고객

2018년 12월에 1박 숙박함
답변 제공: Erika 님, 2018년 12월 27일
Thank you for taking the time to review us.

2/10 - 너무 별로예요

Monicah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Manager 님, 2018년 12월 16일
Thank you for taking the time out to write us a review. We appreciate your feedback

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have always wanted to come and stay at this historic hotel. My nephew and I were here for Grey Cup weekend and location was absolutely perfect for everywhere we had to commute to via Uber. The rooms were very basic but very clean and showed that the cleaning staff have pride in their work. The folks working at the front desk are very pleasant and accommodating as well.
2018년 11월에 2박 숙박함
답변 제공: Erika 님, 2018년 11월 28일
Thank you so much for taking the time to write us a review. We’re very happy to hear you enjoyed your stay with us. We hope to see you again in the future

8/10 - 좋아요

John 님, Western AB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place and location for the price. Checkin was 3, got there at 340 and no parking available. should not state free parking if all the Blues on Whyte staff and people park there and no spots. However on weekend there is additional parking in rear of hotel for 3 dollars for 24 hrs.
2018년 11월에 1박 숙박함
답변 제공: Erika 님, 2018년 11월 27일
Hi john, Sorry to hear you weren’t happy with the parking at our hotel. With the grey cup happening this weekend, we were a little busier than usual. We hope that you enjoyed your stay otherwise at our hotel. Thank you for taking the time to write us a review

10/10 - 훌륭해요

Dawn 님, Vancouver

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are really friendly! It’s my first time visiting Edmonton, have no ideas about location for food, staff told me where to go and how the food is. Nice!
2018년 11월에 2박 숙박함
답변 제공: Manager 님, 2018년 11월 27일
Hi dawn, Thank you so much for taking the time out to write us a review of your most recent stay at the commercial hotel. Guest feedback is very important to us.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room looked like a crack den. With baseboards randomly missing. The smoke dector was dangling off the wall. There were some bugs onbtye floor. We actually just left.... they wouldn't refund the room but it wasnt worth getting bedbugs
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very noisy, no hot water, floors creaking, ants in bathroom walls, no Kleenex, rugs were disgusting, one chair, no hangers, overall was not worth the sty. To many stairs. One plug in. Would not recommend to anyone.
2018년 11월에 2박 숙박함
답변 제공: Erika 님, 2018년 11월 15일
Hi there, I'm very sorry to hear about your most recent stay at our hotel. We are a live music venue that has music 7 nights a week. We will be tackling the rugs in the rooms in early 2019. The hotel itself, was built in 1912, with all the stairs, it keeps our ancient look. Thank you for taking the time to write us a review.

10/10 - 훌륭해요

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2018년 10월에 1박 숙박함
답변 제공: Erika 님, 2018년 11월 5일
Thank you for rating us

6/10 - 괜찮아요

Nancy

좋아요: 직원 및 서비스
2018년 10월에 1박 숙박함
답변 제공: Manager 님, 2018년 11월 1일
Thank you for taking time out to rate us.

8/10 - 좋아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Front attendants never pick up the phone or attending at the front desk. We had to wait quite a bit for every time we needed assistance.
2018년 10월에 1박 숙박함
답변 제공: Manager 님, 2018년 11월 1일
We're very sorry to hear about your most recent stay at The Commercial Hotel. Sometimes guests need assistance with things. Our front desk agent will go up and help them. Thank you for taking the time out to write us a review.