책상, 암막 커튼, 다리미/다리미판, 무료 WiFi
예약 가능 여부 확인

퀄리티 인 웨스트 에드먼턴 여행 후기

2.5 out of 5
퀄리티 인 웨스트 에드먼턴
17803 Stony Plain Rd Nw, Edmonton, AB

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 356개" "
평점 8 - 좋아요. 1000개 이용 후기 중 440개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 128개" "
평점 4 - 별로예요. 1000개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 27개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

sungkyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: MD 님, 2020년 9월 13일
Dear guest, Thank you very much for your review. We are looking forward to welcoming you soon again to Quality Inn West Edmonton! Mohit, Front Office Manager Quality Inn West Edmonton

10/10 - 훌륭해요

Stacey

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Very lovely stay clean and cosy no complaints at all the breakfast was amazing
2024년 4월에 1박 숙박함
답변 제공: MD 님, 2024년 4월 15일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

10/10 - 훌륭해요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay here. Great friendly staff and rooms were very clean!
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 15일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

6/10 - 괜찮아요

Nirma

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: MD 님, 2024년 4월 15일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

6/10 - 괜찮아요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unfortunately when i checked in and went to my room, the door latch was holding the door open and someone was still occupying the room, so when i went back to the lobby, the staff was able to get me a room that was ready to rent. Onlybreal issue i had.
2024년 4월에 2박 숙박함
답변 제공: FD 님, 2024년 4월 15일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

10/10 - 훌륭해요

Danille

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: MD 님, 2024년 4월 12일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

Anna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have an actual security guard on site, very clean and friendly
2024년 3월에 2박 숙박함
답변 제공: FD 님, 2024년 4월 8일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

8/10 - 좋아요

Adiel

가족 여행
좋아요: 숙박 시설 상태 및 시설
Clean and quiet
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 8일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the very reasonable price we were quite surprised at how much we enjoyed our stay. It is an older hotel that has been nicely renovated. Our favourite things were how extremely clean the room was, and a good breakfast. We would certainly stay here again.
2024년 4월에 2박 숙박함
답변 제공: FD 님, 2024년 4월 8일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

6/10 - 괜찮아요

Stephanie

아이를 동반한 가족 여행
Walls seemed to be very thin, we could hear everything from the rooms around us. Beds very uncomfortable.
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 8일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: MD 님, 2024년 4월 8일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

8/10 - 좋아요

Shao Tao

가족 여행
Location is good
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 4월 3일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

6/10 - 괜찮아요

Cesar

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor breakfast, fitness area in bad conditions.
2024년 3월에 4박 숙박함
답변 제공: FD 님, 2024년 4월 3일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

10/10 - 훌륭해요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 4월 2일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

8/10 - 좋아요

Vitalii 님, Fort McMurray

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. I guess to stay here again
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 4월 1일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

2/10 - 너무 별로예요

Kenneth 님, Spanish lookout

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed sheets were nasty. Blood stains and hairs on bed sheets. Went to front desk and waited 20 minutes for someone to attend. Was horrible experience.
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 4월 1일
Thank you for providing a review following your stay with us last week. By your review score, I see that our hotel was not to your liking and I am sorry to hear that. On behalf of our entire team, I apologize for failing to exceed your expectations. Again, thank you for your time and valuable feedback.

8/10 - 좋아요

Nadine

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 4월 1일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

6/10 - 괜찮아요

Heidi

연인과의 여행
좋아요: 직원 및 서비스
Room was not as it appeared in pictures online.
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 3월 31일
Thank you for providing feedback and for completing our survey regarding your recent stay with us.Your feedback is very important and I assure you that we will use this information to create enjoyable experiences for all of our guests.We hope you will keep us in mind for future trips to Edmonton and we hope to see you again soon!Sincerely,

10/10 - 훌륭해요

JANICE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 3월 31일
Thank you for providing feedback and for completing our survey regarding your recent stay with us.Your feedback is very important and I assure you that we will use this information to create enjoyable experiences for all of our guests.We hope you will keep us in mind for future trips to Edmonton and we hope to see you again soon!Sincerely,

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Despite the property being older, it was clean and a warm breakfast was included which is nice.
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 3월 31일
Thank you for providing feedback and for completing our survey regarding your recent stay with us.Your feedback is very important and I assure you that we will use this information to create enjoyable experiences for all of our guests.We hope you will keep us in mind for future trips to Edmonton and we hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Sylvia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy to get to and really like the very friendly staff and their knowledge of this property and surrounding area
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 3월 28일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

Zohra

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service
2024년 3월에 2박 숙박함
답변 제공: MD 님, 2024년 3월 27일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

10/10 - 훌륭해요

Jason

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Breakfast
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

MT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are friendly. Fast check-in and check-out service. Easy parking and convenient location
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

SUSIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 24일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good breakfast. A great place to stay.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 21일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's very close to West Edmonton mall. However, the rest of the community is also worth exploring. The staff was excellent.
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 18일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

Teodora

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Clean room, quiet place
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 17일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

8/10 - 좋아요

Corey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really clean in the room. The hallways could use a rug shampoo. But overall. I’d stay there again
답변 제공: Front Desk 님, 2024년 3월 17일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

6/10 - 괜찮아요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were nice and I like no carpet but updated vinyl flooring, fitness room really small, was very noisy with kids slamming doors a running in hall at 3:00am, other then that was a good stay
2024년 3월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 3월 17일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

8/10 - 좋아요

Ricky

2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 8일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

6/10 - 괜찮아요

Robert

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Nothing special
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 17일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

8/10 - 좋아요

Mothukuri

좋아요: 청결 상태, 직원 및 서비스
Will give my High five for housekeeping. They kept the room clean. Stay was worth for the price paid. Only suggestion is, plates were not clean in the breakfast. Bread quality could be better.
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 14일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

Gay 님, Prince Albert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast near wem
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 13일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

shauna

2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 4월 2일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we had was exceptional. Price of the room was great. We had a king suite and found it to be one of the best we have ever experienced.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 12일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very helpful and check-in was fast.
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 12일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

6/10 - 괜찮아요

Randy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Rooms were clean and comfortable. The reason I booked there was because I called ahead of time and asked if each room had an Ethernet port, so that I could hardwire my laptop. Front desk agent said confidently that there is ethernet. Once I arrived to the room itself, ethernet port was completely absent from the room. And the WiFi is pretty slow. So that is a big complaint from me.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 12일
Thank you for completing our survey following your stay with us.By the survey score, I am so happy to see that you enjoyed the hotel and would consider staying with us again.We really appreciate your feedback and your business!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for location and price
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 10일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

8/10 - 좋아요

Cheryl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great to have a breakfast option.
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 10일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

2/10 - 너무 별로예요

Leanne

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were in the city as I had a surgery done. We checked in and the next day I had surgery. My husband spent another night. After a long day he just wanted to chill…. As he is sitting on the toilet the bathtub starts filling up with I don’t even want to guess. They give him a difference room. He finally transferred everything to the new room gets settled turns TV on and can’t change the channels. He phones the front desk 10 times no answer. He phoned every number that was listed by the phone. This is a horribly run hotel and really feel I should receive my money back at least for the one night. And they did not even try to make it right !
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 10일
Thank you for providing feedback and for completing our survey regarding your recent stay with us.Your feedback is very important and I assure you that we will use this information to create enjoyable experiences for all of our guests.We truly understand the inconvenience of room move but it is one of the fastest way to timely resolve it for the comfort of our guests .Also , there seems to be a serious misunderstanding with regards to the communication as all our staff is well trained to deliver superior customer service and to resolve the issue .However , we shall certainly address it and implement measures as required .We hope you will keep us in mind for future trips to Edmonton and we hope to see you again soon!Sincerely,

8/10 - 좋아요

BRANDY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It took a while to navigate our way to this property as the roadways around it were one way. Excellent customer service began our stay at front desk. The check in went smoothly and we were lucky enough to park in one of a few plug-in stalls during very cold weather. Rooms were basic with comfy beds/pillows. Our alarm clock didn’t work and the hot/cold heater under window blew a lot of dust when we turned it on. Otherwise our stay was good for the price paid. Thank you!
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 4일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

Stan T

출장 여행
좋아요: 숙박 시설 상태 및 시설
All great.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 4일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, the hotel is a little dated however clean and comfy.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 5일
Thank you for providing feedback and for completing our survey regarding your recent stay with us.Your feedback is very important and I assure you that we will use this information to create enjoyable experiences for all of our guests.We hope you will keep us in mind for future trips to Edmonton and we hope to see you again soon!Sincerely,

8/10 - 좋아요

Jenaya

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love that this hotel is pet friendly and plenty complimentary coffee as often as I like. The free breakfast was nice though I wish there were more options for hot food daily rather than rotating items and keep the waffle maker out at all times and maybe get another one for busier times as the waffles were lovely so I was sad to see on my last morning it wasnt an option. Its better than the french toast that was offered in lieu. Bacon should always be offered, the sausage patties arent very good in my opinion.
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 3일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

10/10 - 훌륭해요

wade

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What amazes me is they remembered i had stayed there years ago and had left my ipod which they returned to me at breakfast! Staff is kind caring and very helpful
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

4/10 - 별로예요

Kazimierz

별로예요: 청결 상태, 편의 시설/서비스
Dirty
2024년 2월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 2월 26일
Thank you for providing feedback and for completing our survey regarding your recent stay with us.Your feedback is very important and I assure you that we will use this information to create enjoyable experiences for all of our guests.We hope you will keep us in mind for future trips to Edmonton and we hope to see you again soon!Sincerely,

2/10 - 너무 별로예요

Aaron 님, Tecumseh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. By your review, I see that our hotel was not to your liking and I am sorry to hear that. On behalf of our entire team, I apologize for failing to exceed your expectations. Your satisfaction is important to us so please contact me so I have a better understanding of why you did not enjoy your stay. Thank you

10/10 - 훌륭해요

wade

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, great breakfast, close to the mall and great restaurants close to hotel!
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 26일
We were delighted to know that you experienced exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We use this information to make improvements where necessary and it also serves as an incentive to our employees. We look forward to seeing you again.

8/10 - 좋아요

Cheryl

단체 여행
Great property to stay at, very close to west Ed mall and lots of restaurants in the area. Breakfast was good but when staying for 3 nights it the same thing, scrambled eggs, sausages and rotates from waffles to pancakes then to French toast.. did not care for the eggs or sausages so not much option after that except for breads.
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 2월 26일
Thank you for providing feedback and for completing our survey regarding your recent stay with us.Your feedback is very important and I assure you that we will use this information to create enjoyable experiences for all of our guests.We hope you will keep us in mind for future trips to Edmonton and we hope to see you again soon!Sincerely,