로비

윈덤 에드먼턴 호텔 애 컨퍼런스 센터 여행 후기

3.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 331개" "
평점 8 - 좋아요. 1003개 이용 후기 중 286개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 160개" "
평점 4 - 별로예요. 1003개 이용 후기 중 123개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 103개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

David Dae-Hyun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
During the Holidays, the restaurants were closed, and I ended up walking about 500meters to go to a restaurant.
2022년 5월에 3박 숙박함
답변 제공: Charlene - Director of Sales 님, 2022년 6월 13일
Thank you for your review, I do apologize for the inconvenience regarding your stay

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: Nitish M 님, 2019년 10월 18일
Dear Guest, Thank you for your feedback and for taking the time to rate about your experience. We are happy to see that you enjoyed staying with us. We look forward to your next time at our hotel!

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This hotel is currently u der renovation so it's very inconvenient to function here. Elevators aren't functioning properly, the front desk is difficult to find for check in. I'd recommend to wait a few months before planning a stay here.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Kolby

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was not made aware of the renovations going on on the property until a few days prior to the arrival. A bit of an inconvenience and would have chose to stay else for as there was no discount for inconvenience.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Eiko

출장 여행
좋아요: 청결 상태
Hotel is under construction, not a big deal except nothing written about it on Expedia and we had to park far from an entrance at night with poor lighting. Also the room air vent blew in horrible paint fumes that made my eyes water. Room was clean and front desk staff kind.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Carrie

좋아요: 청결 상태, 직원 및 서비스
Under construction
2024년 4월에 2박 숙박함
답변 제공: Therese DC 님, 2024년 4월 15일
Dear Carrie, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive a good rating.We appreciate the time you took to share your concerns and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Rich

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The renovations are necessary and will be nice when they are done. It is just inconvenient right now
2024년 4월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 숙박 시설 상태 및 시설
Nice place, construction ongoing causes some inconvenience, nice stay though.
2024년 4월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 4월 15일
Dear David, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive a good rating.We appreciate the time you took to share your concerns and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Cathy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Under construction, need better rates while doing so. I so love this place otherwise
2024년 4월에 1박 숙박함
답변 제공: Jenny L 님, 2024년 4월 11일
Dear Cathy, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive a good rating. Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations. We certainly look forward to serving you again in the future and gives you more exciting experience our Wyndham Hotel offers especially once the exciting renovation is completed.

8/10 - 좋아요

Holly

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
If you want to stay in a hotel complete with the most stacked gym you could, this is the place for you. Convenient location for going to concert at the midway. It’s a little odd because it’s hard to look the address up to uber there and also unfortunately when we were there the place was under construction and that was not indicated when the booking was made. It wasn’t a huge inconvenience but the pool was unfortunately not open the night we were there. I’m just saying it would have been good to know.
2024년 4월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 4월 8일
Dear Holly, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive an excellent rating.Your feedback is very important to us. Please rest assured that we are taking the appropriate measuresto address the concerns and prevent any future occurrences. We continuously strive to meet your needs and expectations.We certainly look forward to serving you again in the future.

10/10 - 훌륭해요

LORENA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great stay. Hotel is under renovations so that’s the only downside
2024년 3월에 1박 숙박함
답변 제공: Sweetelyn G- Front Office Supervisor 님, 2024년 4월 2일
Dear Lorena,Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive an excellent rating.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.Our hotel is in the midst of exciting renovations aimed at creating an even more luxurious and comfortable experience for our guests.Once again, thank you for staying with us and we hope to serve you again.Sincerely,Sweetelyn

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 4박 숙박함
답변 제공: Therese DC 님, 2024년 4월 8일
Dear Bruce, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive an excellent rating.I will share your feedback with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property info did not state it was under construction so the first impression was not good. The toilet broke in the middle if the night and was leaking. The room however was very spacious and nice. It was a big surprise, we got the jacuzzi suite and the tub was amazing. Ended up being a good stay, would have been 5 star if i had known about the construction when i booked it.
2024년 3월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 4월 8일
Dear Jennifer, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive an excellent rating.Your feedback is very important to us. Please rest assured that we are taking the appropriate measuresto address the concerns with the toilet and prevent any future occurrences. We continuously strive to meet your needs and expectations.We certainly look forward to serving you again in the future.

10/10 - 훌륭해요

Michelle

Comfortable beds
2024년 3월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 4월 8일
Dear Michelle,Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive an excellent rating.I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.

10/10 - 훌륭해요

Lorne W

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room
2024년 3월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 4월 8일
Dear Lorne, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive an excellent rating.I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.

10/10 - 훌륭해요

Andrea

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Reno’s are difficult to navigate around
2024년 3월에 1박 숙박함
답변 제공: Sweetelyn G- Front Office Supervisor 님, 2024년 4월 2일
Dear Andrea,Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive a good rating.Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations. We appreciate the time you took to share your concerns. Our hotel is in the midst of exciting renovations, and it is our hope to serve you again in the near future.Once again, thank you for staying with us.Sincerely,Sweetelyn

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jenny L 님, 2024년 3월 26일
Dear Nathan, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive an excellent rating. I am certain that our team will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.Our hotel is in the midst of exciting renovations aimed at creating an even more luxurious and comfortable experience for our guests.

8/10 - 좋아요

Damara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I didn't like that there was no room service
2024년 3월에 3박 숙박함
답변 제공: Jenny L 님, 2024년 3월 19일
Dear Damara, Dear Anonymous, Thank you for taking the time to tell us about your experience from your recent stay. We felt short and I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the concerns. Our hotel is in the midst of exciting undergoing renovations, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Frank

가족 여행
It is under construction. No signs outside saying construction or directions where to go. Desk told us the only way in with my handicapped mom. Board and crap all over entrance. Then took 30 min to find our room because of the construction. The pub is under construction and closed. The restaurant only had four items on the menu. THE BURGER WAS THE BEST ONE I EVER ARE THOUGH. THE STAFF IN THERE WAS EXCELLENT
2024년 3월에 2박 숙박함
답변 제공: Jenny L 님, 2024년 3월 19일
Dear Frank, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. We continuously strive to meet your needs and expectations. Please rest assured that we are taking the appropriate measures to address the concerns, it is our hope that you will give us the opportunity to better serve you in the future once renovation is completed. Once again thank you for staying with us.

8/10 - 좋아요

Jaymen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The updates will be nice when completed. But for now it is difficult to navigate and large portions of the hotel are not completed. Location is good but the parking is rough with a difficult to access side main entry door. Once it is done I would stay there again but not while under construction.
2024년 3월에 1박 숙박함
답변 제공: Jenny L 님, 2024년 3월 19일
Dear Jaymen, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive a good rating. Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations. Our hotel is in the midst of exciting renovations, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Kerry

연인과의 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스
The property is under renovation
2024년 3월에 1박 숙박함
답변 제공: Jenny L 님, 2024년 3월 19일
Dear Kerry, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive a good rating. Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations.We certainly look forward to serving you again in the future and gives you more exciting experience our Wyndham Hotel offers especially once the exciting renovation is completed.

4/10 - 별로예요

Dan

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Construction in the lobby, so it took a while to even find the front desk. Elevators didn’t go to every floor due to construction, so you had to take the service elevator to the pool/gym. The service elevator was being used by guests and housekeeping, so it took a while. Rooms were dated. Pictures made them look a little nicer than reality. The bathroom was kind of gross. The jacuzzi tub looked old and dirty. The tile in the shower had a lot of soapscum. The wallpaper was peeling. There was mould around the top of the shower. The tub faucet leaked. The gym was expansive, but dingy and dirty. Equipment wasn’t organized/strewn about, and most of it is 20 years old. There were limited cleaning wipes, soda cans laying around, and more than half the lights were burnt out. The pool looked okay; I think the sauna was closed, and the hot tub was out of service. The squash courts looked dirty and closed. The breakfast was free… I think. It was pretty good. The bed was comfortable. The water pressure was decent. The free underground parking was nice. Maybe it’ll improve a lot once the renos are done… In its current state, it’s not competitive for the area.
2024년 3월에 2박 숙박함
답변 제공: Jenny L 님, 2024년 3월 19일
Dear Dan, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. We continuously strive to meet your needs and expectations. Please rest assured that we are taking the appropriate measures to address the concerns about the hotel amenities and prevent any future occurrences. Once renovations are completed, it is our hope that you will give us the opportunity to better serve you in the future.Once again thank you for staying with us.

2/10 - 너무 별로예요

Troy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was an ACTIVE construction site. It WAS NOT advertised on my Expedia App. This was a total shock when we arrived at 10:30 PM. This was a complete disappointment.
2024년 3월에 3박 숙박함
답변 제공: Sweetelyn G-Front Office Supervisor 님, 2024년 3월 14일
Dear Troy,Thank you for staying and sharing your experience at our Wyndham Edmonton Hotel and Conference Centre.We are committed to providing you with the best overall experience. On behalf of the entire Wyndham team, I'm truly sorry about the issues you've encountered. I will share your feedback to our management team.We appreciate the time you took to share your concerns, and we'll do our best to make your stay better in the future.Once again, thank you for staying with us.Sincerely,Sweetelyn

6/10 - 괜찮아요

Marylynn

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
This property is under construction so maybe once it’s done, everything will be better but we apparently were given a newly renovated room but it still felt dirty. There were stains on the bathroom wall, the drain in the shower didn’t work, one bed had a bed skirt and the other didn’t… etc. The staff were amazing!! So friendly and accommodating so that made up for the uncertainty of the room.
2024년 3월에 2박 숙박함
답변 제공: Therese DC 님, 2024년 3월 11일
Dear Marylynn, Dear Shauna, Thank you for taking the time to tell us about your experience at Wyndham Edmonton Hotel andConference Centre. I am sorry that your experience did not meet your expectations; please allow me toexpress my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you've bought to our attention regarding the room and prevent any future occurrences. We continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns; our hotel is undergoing renovations, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Shauna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is old, the front desk is not friendly. It’s ridiculous to put a $250 deposit on every room and also to pay $180 for those rooms. Hot tub not working. Gym is very different and not clean. Would not recommend
2024년 3월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 3월 11일
Dear Shauna, Thank you for taking the time to tell us about your experience at Wyndham Edmonton Hotel andConference Centre. I am sorry that your experience did not meet your expectations; please allow me toexpress my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you've bought to our attention and prevent any future occurrences. We continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns; our hotel is undergoing renovations, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Joshua

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Old and rundown. Carpets were coming up, poor signage for parking, clunky elevator. Three state would be a stretch for my overall experience.
2024년 3월에 1박 숙박함
답변 제공: Sweetelyn G- Front Office Supervisor 님, 2024년 3월 7일
Dear Joshua,Thank you for taking the time to tell us about your experience at Wyndham Edmonton Hotel and Conference Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent any future occurrences. We continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns; our hotel is undergoing renovations, and it is our hope that you will give us the opportunity to better serve you in the future. Once again, thank you for staying with us.Sincerely,Sweetelyn

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really enjoy staying here
2024년 2월에 1박 숙박함
답변 제공: Sweetelyn G-Front Office Supervisor 님, 2024년 3월 7일
Dear John,Thank you for taking the time to tell us about your experience at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive a good rating of 5/5.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Edmonton Hotel, we continuously strive to exceed your expectations.Once again, thank you for staying with us and we hope to serve you again soon.Sincerely,Sweetelyn

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nfg
2024년 2월에 1박 숙박함
답변 제공: Jen L 님, 2024년 3월 1일
Dear John, We appreciate your time sharing your review. I'm sorry that we didn't meet your expectations. We are under renovations, and we hope to serve you better in the future once it's completed.

8/10 - 좋아요

Shelley

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Awesome bedding and a nice sized room.
2024년 2월에 1박 숙박함
답변 제공: Jennifer L 님, 2024년 2월 26일
Dear Shelley, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive a good rating. We are happy to see that you like the beddings and size of the room. Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations.We certainly look forward to serving you again in the future and gives you more exciting experience our Wyndham Hotel offers especially once the exciting renovation is completed.

10/10 - 훌륭해요

Tina

2024년 2월에 1박 숙박함
답변 제공: Jenny L 님, 2024년 3월 26일
Dear Tina, Thank you taking time to share your excellent rating regarding your recent stay with us. We are excited to see you again when your plan brings you to the city.

8/10 - 좋아요

Ronald

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was undergoing renovations so there were a number of issues. The carpets in the hallways need to be replaced, the one elevator was out of order, and there was no room service available.
2024년 2월에 2박 숙박함
답변 제공: Jennifer L 님, 2024년 2월 26일
Dear Ronald, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive a good rating even though our there was no room service yet at the moment. Just letting you know that we are currently working on the carpets in the hallway. Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations.We certainly look forward to serving you again in the future and gives you more exciting experience our Wyndham Hotel offers especially once the exciting renovation is completed.

8/10 - 좋아요

Kristine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to major roads. Good parking and friendly
2024년 2월에 3박 숙박함
답변 제공: Therese DC 님, 2024년 2월 17일
Dear Kristine, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive an excellent rating.I will share your comments with our team, who I am certain will be encouraged by your remarks. Hereat Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.

6/10 - 괜찮아요

Tracey

No restaurant
2024년 2월에 2박 숙박함
답변 제공: Therese DC 님, 2024년 2월 17일
Dear Tracey, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive a good rating.Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations. We appreciatethe time you took to share your concerns, our hotel is undergoing renovations and it is our hope thatyou will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fire alarm went off at 7am for no reason. Hotel didnt even give free breakfast in compensarion for the inconvenience.
2024년 2월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 2월 12일
Dear Mark, We appreciate you sharing your feedback on your stay at the Wyndham Edmonton Hotel and Conference Centre. We regret that your experience fell short of your expectations, and I extend my sincere apologies. We understand the inconvenience caused by the activation of the fire alarm. Please be aware that we do not provide compensation for such instances, as they are implemented for the safety of both our staff and guests.Thank you for taking the time to bring your concerns to our attention. Our hotel is currently undergoing renovations, and we hope that you will consider giving us another chance to enhance your experience in the future.

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Therese DC 님, 2024년 2월 7일
Dear Tracy, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive an excellent rating.I will share your comments with our team, who I am certain will be encouraged by your remarks. Hereat Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.

10/10 - 훌륭해요

Crystalyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and the rooms are very clean. The beds are comfortable. The pool area was great only complaint is the pool is very cold. The hot tub and sauna were great. Would stay again.
2024년 1월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 1월 30일
Dear Crystalyn, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive an excellent rating.I will share your comments with our team, who I am certain will be encouraged by your remarks. Hereat Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.

8/10 - 좋아요

Shvonne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We’ve stayed at a few hotels in this area and Wyndham is our favorite. They are undergoing renovations. The underground parking was a bonus. The lounge/restaurant had only been open one week when we were there. They were having some challenges. Employees were all amazing and very polite throughout the hotel.
2024년 1월에 2박 숙박함
답변 제공: Jennifer L 님, 2024년 1월 26일
Dear Shvonne,Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive a good rating. I will share your comments with our entire Team & management, who I am certain will be encouraged by your remarks. We are delighted to see that you had a great stay. Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations.Our hotel is in the midst of exciting renovations aimed at creating an even more luxurious and comfortable experience for our guests. We certainly look forward to serving you again in the future.

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was friendly
2024년 1월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 1월 25일
Dear Daniel, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive a good rating.I will share your comments with our entire Team, who I am certain will be encouraged by your remarks. Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations.We look forward to serving you again in the future.

6/10 - 괜찮아요

Tyer

가족 여행
Rooms are nice for the money. But all the common areas are in desperate need of cleaning and renovation
답변 제공: Therese DC 님, 2024년 1월 24일
Dear Tyer, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive a good rating.Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations. We appreciate the time you took to share your concerns. Our hotel is undergoing renovations, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

derrik

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
under renovation. stayed because youth team was staying there. they had free breakfast, while i was charged. lounge was closed, cold within building. (to be fair it was -35) better options at the price i paid.
2024년 1월에 2박 숙박함
답변 제공: Therese DC 님, 2024년 1월 17일
Dear Derrik, Thank you for taking the time to tell us about your experience at Wyndham Edmonton Hotel andConference Centre. I am sorry that your experience did not meet your expectations; please allow me toexpress my sincerest apologies.Your feedback is very important to us. Regarding the charge for the breakfast, we apologize for the inconvenience it has caused you. Upon thorough review, your reservation was made and pre-paid through Expedia and did not include breakfast. There is Group Block Rate set-up for the Youth Team that includes breakfast. We appreciate the time you took to share your concerns, our hotel is undergoing renovations and it isour hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Laree

답변 제공: Therese DC 님, 2024년 1월 24일
Dear Laree, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive a good rating.Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations. We appreciate the time you took to share your concerns, our hotel is undergoing renovations and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Keith

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well maintained property. Rooms are big and comfortable (excellent layout in our standard king) large property with lots to do! Just a heads up to travellers bar/lounge is not open on Sundays , therefore you need to go out or order in…we will be repeat customers!
2024년 1월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 1월 9일
Dear Keith, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. Being one of our Wyndham Rewards Member, it is always a pleasure to receive anexcellent rating.I will share your comments with our entire team & management, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.

10/10 - 훌륭해요

Michael

2023년 12월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 1월 8일
Dear Michael, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. Being one of our Wyndham Rewards Member, it is always a pleasure to receive anexcellent rating.I will share your comments with our team, who I am certain will be encouraged by your remarks. Hereat Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.

8/10 - 좋아요

Nicole 님, Edmotnon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was fabulous. The room was beautiful! Overjoyed with our experience.
2023년 12월에 1박 숙박함
답변 제공: Sweetelyn G-Front Office Supervisor 님, 2023년 12월 30일
Dear Nicole,I would like to thank you for staying at Wyndham Edmonton Hotel and Conference Centre. It is always a pleasure to receive an excellent review.I will share your feedback and so our team will be encouraged by your joyful experiences. We hope to see you again next time you are back in Edmonton.Sincerely,Sweetelyn G

8/10 - 좋아요

Correne

2023년 12월에 1박 숙박함
답변 제공: Therese DC 님, 2024년 1월 17일
Dear Correne, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive a good rating.Here at Wyndham Edmonton Hotel, we continuously strive to meet your expectations. We appreciate the time you took to share your concerns, our hotel is undergoing renovations and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Catherine

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Construction all night none no rest
2023년 12월에 1박 숙박함
답변 제공: Therese DC 님, 2023년 12월 26일
Dear Catherine, Thank you for taking the time to tell us about your experience at Wyndham Edmonton Hotel andConference Centre. I am sorry that your experience did not meet your expectations; please allow me toexpress my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent any future occurrences.We appreciate the time you took to share your concerns, our hotel is undergoing renovations and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Catherine

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Construction in surrounding rooms while we sleep at night begging management to make it stop
2023년 12월에 1박 숙박함
답변 제공: Therese DC 님, 2023년 12월 26일
Dear Catherine, Thank you for taking the time to tell us about your experience at Wyndham Edmonton Hotel andConference Centre. I am sorry that your experience did not meet your expectations; please allow me toexpress my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent any future occurrences. We appreciate the time you took to share your concerns, our hotel is undergoing renovations and it isour hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Kendall

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Therese DC 님, 2023년 12월 26일
Dear Kendall, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive an excellent rating.I will share your comments with our team, who I am certain will be encouraged by your remarks. Hereat Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.

10/10 - 훌륭해요

Trisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Therese DC 님, 2023년 12월 19일
Dear Trisha, Thank you for taking the time to share us about your experience at Wyndham Edmonton Hotel andConference Centre. It is always a pleasure to receive an excellent rating.I will share your feedback with our team, who I am certain will be encouraged by your remarks. Hereat Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.We certainly look forward to serving you again in the future.

2/10 - 너무 별로예요

Colleen 님, Hondo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The outside of this place looks ok as well as the lobby. I was directed to the underground parking and my SUV barely fit! It was dark and dingy in the underground parking garage. The elevator was rundown and dirty. The hallway to my room was very old and run down. The carpet was lifting everywhere, dings and scuff marks all over the walls. The one positive I will give is my room was clean. I have also yet to receive my credit back on my credit card for the deposit. My room was paid in advance and yet they have not credited my card back for the $250, very unprofessional!
2023년 12월에 1박 숙박함
답변 제공: Therese DC 님, 2023년 12월 18일
Dear Colleen, Thank you for taking the time to tell us about your experience at Wyndham Edmonton Hotel andConference Centre. I am sorry that your experience did not meet your expectations; please allow me toexpress my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent any future occurrences. We continuously strive to meet your needs and expectations.As per the security deposit. The pre-authorized amount is released from our system upon check-out. It usually takes 3-5 business days, depending on your bank to finalize the clearance of the hold. We appreciate the time you took to share your concerns; our hotel is undergoing renovations, and it is our hope that you will give us the opportunity to better serve you in the future.