책상, 암막 커튼, 다리미/다리미판, 무료 유아용 침대

수퍼 8 바이 윈덤 에드먼턴 인터내셔널 에어포트 여행 후기

2 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1312개 이용 후기 중 732개" "
평점 8 - 좋아요. 1312개 이용 후기 중 390개" "
평점 6 - 괜찮아요. 1312개 이용 후기 중 111개" "
평점 4 - 별로예요. 1312개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1312개 이용 후기 중 32개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Ross J.

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice room. Dont recommend booking through the hotel. Use Expedia.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 25일
Hi Ross, thank you for your feedback! We're glad to hear that you enjoyed your room. We appreciate your recommendation regarding booking through Expedia and will certainly take it into consideration for future guests. We hope to welcome you back again soon!Warm Regards,

10/10 - 훌륭해요

Mervin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient, great value for price, and very quiet and clean.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Andrea

There was an incident where the hotel had to put out a warning that there was mace sprayed in the hallway due to a random person causing a ruckus in the hallways
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 24일
I'm sorry to hear about your experience, Andrea. Safety and security are paramount concerns for any hotel, and incidents like this can be very unsettling for guests. If you haven't already, I would recommend sharing your concerns directly with the hotel management so they can address the situation and ensure measures are in place to prevent similar incidents in the future.Regards,

2/10 - 너무 별로예요

Dustin

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
They gave me a different room then what i booked through Expedia and Expedia was no help
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 24일
I'm sorry to hear about your experience, Dustin. It's frustrating when there's a discrepancy between the room booked and the one received, especially when support channels don't offer the assistance needed. If you haven't already, reaching out directly to the hotel's management might help resolve the issue or offer some compensation.Regards,

10/10 - 훌륭해요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was so comfortable; breakfasts were plentiful and delicious! I will definitely stay here again on my next trip to Edmonton.
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 22일
Thank you for your glowing review, Bonnie! We're thrilled to hear that you had such a comfortable and enjoyable stay with us. We take great pride in providing our guests with a top-notch experience, from cozy beds to delicious breakfasts. We can't wait to have you back with us on your next trip to Edmonton! If you need any assistance in the future or have any special requests, feel free to reach out. Safe travels, and we'll see you soon!Warm Regards,

10/10 - 훌륭해요

Paula

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Last minute stay . Very accommodating. Happy with service and convience
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 21일
Dear Paula,Thank you so much for taking the time to share your experience with us! We're delighted to hear that your last-minute stay was enjoyable and accommodating. Providing excellent service and convenience is our top priority, so it's fantastic to know that we hit the mark for you. We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon for another wonderful stay.Warm regards,

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were reasonably priced, beds and pillows were very comfortable. Check in was quick and easy. The only disappointment was property advertised extended parking, but found out at check in, we had to park at Park n'fly at a much higher rate than noted on site for hotel extended parking. But given lower nightly rates, the extra cost for parking was ok. And Park n'fly was close by, with great service and shuttle to and from airport right from our vehicle. We did not take advantage of breakfast at hotel, but glad that was atleast an option. Overall, I would consider Super 8 for future overnight stays close to the airport.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 21일
Hi Debra,Thank you for sharing your experience with us! We're glad to hear that you found our rooms reasonably priced and the beds and pillows comfortable. We apologize for any confusion regarding extended parking and appreciate your understanding of the situation. It's great to know that despite this, you found Park n'fly convenient and had a positive experience with their service.We're also pleased to hear that you found our check-in process quick and easy and that you appreciated the option for breakfast. Your feedback helps us improve, and we hope to welcome you back for another comfortable stay near the airport in the future!Best regards,

10/10 - 훌륭해요

Ak

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 1박 숙박함
답변 제공: Manafement 님, 2024년 4월 21일
Hi Ak,Thank you for leaving us a 5-star rating! We're delighted to hear that you had a very nice experience during your stay. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to welcome you back soon!Best regards,

10/10 - 훌륭해요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 21일
Hi Zachary,Thank you for leaving us a 5-star rating! We're thrilled to hear that you had a great experience during your stay. If you have any specific feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!Warm regards,

10/10 - 훌륭해요

Gerry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Continental breakfast was good with eggs, yogurt, bagels, pancakes and available at 5 am. Coffee in the lobby 24 hours. Clean room with comfortable bed, fridge and microwave. Friendly and attentive staff. Have stayed there in the past as it is convenient to the airport and will stay again. A solid choice
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 20일
Glad to hear you had such a fantastic experience, Gerry! A perfect 5 out of 5 rating on Expedia speaks volumes. Thanks for sharing your feedback!Warm Regards,

6/10 - 괜찮아요

Kelly

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Older hotel and some typical issues with evening airport shuttle. The beds however were heaven!! Sooo comfy!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for sharing your thoughts, Kelly! Your feedback about the hotel's comfort and shuttle service is appreciated. We're delighted to hear that you found the beds so comfortable. We'll certainly take note of your comments regarding the shuttle service to ensure a smoother experience for our guests in the future. We hope to have the opportunity to welcome you back for an even better stay next time!Warm Regards,

8/10 - 좋아요

leo 님, Grande Prairie

좋아요: 숙박 시설 상태 및 시설
All very good
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you, Leo, for your review and for choosing our hotel! We're thrilled to hear that you had a great experience during your stay. If there's anything specific that stood out to you or any suggestions for how we can make your next visit even better, please feel free to let us know. We look forward to welcoming you back in the future!Warm Regards,

8/10 - 좋아요

David 님, Athabasca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport and pet friendly.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 15일
Thank you for your review, David! We're pleased to hear that you found our hotel convenient for its proximity to the airport and appreciated our pet-friendly policy. Providing a comfortable and accommodating stay for both our human and furry guests is important to us.If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you and your pet back in the future!Warm Regards,

4/10 - 별로예요

Christine

가족 여행
별로예요: 직원 및 서비스
The receptionist at night is being rude when we check in because we came from flight and lot of baggages, she was not polite to answer my questions and while talking to me her hand was on her chin and she was very unfriendly. I was just asking politely if there is someone can help us or assist us for the baggages because my mom is a senior and I am sick that night, it’s fine if no one is available or you don’t have a services like that but the way she answered me she is so impatient and told me ‘there’s no services like that here in canada’ with the hand on her chin.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 15일
I'm sorry to hear about your experience, Christine. It's disappointing when a member of our team doesn't meet the level of hospitality we aim to provide. Please accept our sincerest apologies for any rudeness or lack of assistance you encountered during check-in. We truly value your feedback and take your concerns seriously.We will investigate this matter further and address it with our team to ensure that all our guests receive the courteous and helpful service they deserve, especially during challenging situations like yours.If there's anything else you'd like to share or if there's anything we can do to make things right, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm Regards,

10/10 - 훌륭해요

teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 15일
Thank you for your feedback! We are glad that you have enjoyed your stay and we hope to see you again.Warm Regards,

10/10 - 훌륭해요

Dennis 님, St Albert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s proximity to airport, quiet, convenient
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 15일
Thank you for your excellent rating and positive feedback, Dennis! We're delighted to hear that you found our hotel's proximity to the airport, quiet atmosphere, and convenience to your liking. Providing a comfortable and convenient experience for our guests is always our top priority.If there's anything else we can do to further enhance your experience or if you have any additional feedback to share, please don't hesitate to reach out. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Warm Regards,

10/10 - 훌륭해요

Daryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Thank you for your feedback! We are glad that you have enjoyed your stay with us and we hope to see you again.Warm Regards,

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Limited amenities but you know this when you book. Clean and worth the price! Friendly staff
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Thank you for sharing your experience, Laura! It's great to hear that you found the accommodations clean and reasonably priced, despite the limited amenities. Friendly staff can make all the difference in a stay. Your review will surely help others make informed decisions when booking. Safe travels!Regards,

8/10 - 좋아요

Tony

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was very quiet and allowed for a good rest. Front desk staff not overly friendly upon arrival
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Thank you for your review, Tony. It's great to hear that you were able to get a good rest during your stay due to the quiet atmosphere. However, it's disappointing to hear that you didn't find the front desk staff overly friendly upon arrival. Your feedback is valuable for both the hotel management and future guests. If there are any other aspects of your stay you'd like to share, please feel free to do so!Warm Regards

6/10 - 괜찮아요

Chad

단체 여행
좋아요: 청결 상태
There was no parking so we had to park at a nearby business. The tub didn't drain properly and the shower didn't turn completely on, so there was both water from the faucet and shower head. Received a call in the morning despite not asking for a wakeup call.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you for sharing your feedback, Chad. We apologize for the inconveniences you experienced during your stay. We understand that parking availability is crucial, and we regret that we were unable to accommodate you onsite. We'll look into the issues you mentioned with the tub and shower immediately to ensure they are addressed promptly. Additionally, we apologize for the unwanted wakeup call; we'll review our procedures to prevent similar occurrences in the future. Your comments are valuable to us as we strive to improve our services. If there's anything else we can do to enhance your experience, please let us know. We hope to have the opportunity to welcome you back and provide you with a more satisfactory stay.Regards,

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great place to.stay, the arrival staff were great to deal with.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you for your glowing review, Jody! We're thrilled to hear that you had such a positive experience during your stay with us. Providing excellent service from the moment our guests arrive is our top priority, and we're delighted that our staff met your expectations. Your kind words mean a lot to us, and we appreciate you taking the time to share your feedback. We hope to have the pleasure of welcoming you back again soon for another wonderful stay! If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.Regards,

8/10 - 좋아요

Kristin 님, Kugluktuk

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, quite area
2024년 3월에 10박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you for sharing your feedback, Kristin! It's great to hear that you enjoyed the peaceful ambiance of the area. If there's anything else you'd like to share or if you have any questions, feel free to let us know. We're here to help!Thank you,

4/10 - 별로예요

Karissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was just old and the lady checking us in wasn’t very nice or cordial. We were already having a bad day and imagine if she was nice she would have made it a little better!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 7일
Thank you for sharing your experience, Karissa. I'm sorry to hear that your stay wasn't up to expectations and that the check-in process didn't meet your needs. It's definitely disappointing when interactions with staff don't contribute positively to your day, especially when you're already having a rough time. Your feedback is valuable, and I hope the hotel management takes it into account to improve their customer service in the future. If you need any assistance or further support, feel free to let me know.Regards,

4/10 - 별로예요

Leslie

2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
We appreciate you taking the time to share your feedback, Leslie. We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we'd like to understand more about your concerns to address them effectively. If you have any specific issues or suggestions for improvement, please feel free to reach out to us directly. We value your input and hope to have the opportunity to make things right for you in the future. Thank you for bringing this to our attention.Thank you,

10/10 - 훌륭해요

alice

좋아요: 숙박 시설 상태 및 시설
Convenience and price
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Hi Alice! Thank you for sharing your feedback. We're delighted to hear that you found our services convenient and reasonably priced. Your satisfaction is our top priority, and we appreciate you choosing us for your travel needs. If you ever need assistance in the future, don't hesitate to reach out. Safe travelsThank you,

10/10 - 훌륭해요

Glen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy to get to and affordable. close to many amenities.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Hi Glen! Thank you for taking the time to leave us a review. We're thrilled to hear that you found our location convenient and our prices affordable. Being close to amenities is definitely a plus! We're glad you enjoyed your stay and hope to welcome you back soon. If you need anything in the future, feel free to reach out. Safe travels!Thank you,

8/10 - 좋아요

Renee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
This is a good value for your dollar hotel. It's clean, safe and in a convenient location if you have a car or are using the airport.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 5일
Thank you for sharing the review! It sounds like a great option for travelers looking for affordability, cleanliness, safety, and convenience. If you have any questions or need further assistance, feel free to ask!Thank you,

10/10 - 훌륭해요

Dustin

2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 24일
It's great to see a positive review from you, Dustin! If you have any specific highlights or aspects of your stay that you particularly enjoyed, feel free to share them. Your feedback helps other travelers make informed decisions, and it's always wonderful to hear about positive experiences.Regards,

8/10 - 좋아요

carolyn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Looking right at lot full of trailers - no view at all.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Hi Carolyn, thank you for sharing your feedback. We're sorry to hear that your view was obstructed by trailers during your stay. We understand the importance of having a pleasant view and apologize for any inconvenience this may have caused. We'll definitely take your comments into consideration for future improvements. Despite this issue, we hope there were other aspects of your experience that you enjoyed. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know. We appreciate your review and hope to have the opportunity to welcome you back in the future.Thank you,

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located near Edmonton airport and Highway #2 to Calgary
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for sharing the positive review! It's great to hear that the location of the accommodation near Edmonton airport and Highway #2 to Calgary was convenient for you. This information can be helpful for travelers looking for convenient places to stay in the area.Thank you,

10/10 - 훌륭해요

Jee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was alright
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for sharing your feedback, Jee. It's great to hear that you found your experience to be satisfactory. If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. Your input helps both the establishment and future guests.Thank you,

10/10 - 훌륭해요

Glen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was clean and comfy staff was great and helpfull
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for sharing Glen's review! It's wonderful to hear that Glen had such a positive experience with the cleanliness, comfort, and helpfulness of the staff during their stay. Feedback like this is invaluable for both the establishment and future guests. If you're considering staying there, it sounds like a great choice!Thank you,

8/10 - 좋아요

Linda 님, St Albert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was fine
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for your feedback! We are glad that you have enjoyed your stay with us and we hope to see you again soon.Thank you,

10/10 - 훌륭해요

Sherrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pet friendly.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for your feedback! We are glad that you have enjoyed your stay with us and we hope to see you again soon.Thank you,

4/10 - 별로예요

Chad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for the advertised airport parking, but it's first come first served, which wasn't advertised. Had to park elsewhere.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for sharing your experience, Chad. It's disappointing to hear that the airport parking arrangement didn't meet your expectations, especially if it wasn't clearly communicated that it operates on a first-come, first-served basis. Your feedback is valuable and can help other travelers make more informed decisions.Thank you,

10/10 - 훌륭해요

Cheryl 님, Saskatoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for your feedback! We are glad that you enjoyed your stay with us and we hope to see you again soon. Thank you,

10/10 - 훌륭해요

Roy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean. Staff helpful. The bonus was a free laundry.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 1일
It's fantastic to hear that Roy had such a positive experience during his stay. Clean rooms and helpful staff can truly make a difference in the quality of a stay, and complimentary laundry is certainly a valuable bonus. It sounds like the hotel went above and beyond to ensure Roy's satisfaction. If you have any questions or need assistance with anything else, feel free to let me know!Thank you,

6/10 - 괜찮아요

Colby 님, Malpeque

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 5일
Thank you for your feedback! We are glad that you enjoyed you stay, but we see that not everything was up to standards. Please let us know what was the issue and we will work to fix the problem.Thank you,

8/10 - 좋아요

Beverly 님, Calgary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price
2024년 3월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 4월 5일
Thank you for your feedback! We are glad that you have enjoyed your stay and we hope to see you again soon!Thank you,

10/10 - 훌륭해요

Lindsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the airport. Shuttle service and breakfast started at 5:00 am.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for your feedback, Lindsey! We're delighted to hear that you enjoyed your stay with us and found our proximity to the airport, shuttle service, and early breakfast options convenient. Your kind words will be shared with our staff to recognize their efforts in ensuring a pleasant experience for our guests. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Thank you,

10/10 - 훌륭해요

Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small entrance area
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for sharing your feedback, Lee! We appreciate your input regarding the entrance area. We'll certainly take your comment into consideration as we continuously strive to improve our facilities and enhance the overall guest experience. If there's anything else you'd like to share or if you have any further suggestions, please feel free to let us know. We value your feedback and hope to welcome you back again in the future.Thank you,

4/10 - 별로예요

terri

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Certainly! Crafting a response to a review like Terri's on Expedia requires a delicate balance of empathy and professionalism. Here's a suggestion:Dear Terri,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. We value your insights and would like to learn more about what aspects of your stay didn't meet your expectations. Your feedback is invaluable to us as we continuously strive to improve our services. Please feel free to reach out to us directly so we can address any concerns you may have.Warm regards,

10/10 - 훌륭해요

Tony 님, Parkland County

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Dear Tony,Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a fantastic experience with us. Providing exceptional service and creating memorable stays for our guests is always our top priority. Your kind words truly mean a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,

8/10 - 좋아요

justin

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a little dirty, the lady at the front was helpful but had a bit of an attitude and the pillows were horrible
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for sharing your feedback, Justin. We apologize for any inconvenience you experienced during your stay. Ensuring cleanliness and providing excellent customer service are our top priorities, and we regret that we fell short of meeting your expectations in these aspects. Your comments will be shared with our team to address the cleanliness issues and to provide additional training where necessary to improve the service provided by our staff members. Additionally, we will look into the pillow quality to ensure our guests' comfort. We appreciate your valuable feedback, and we hope to have the opportunity to better serve you in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly.Thank you,

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 29일
Thank you for your feedback! We are so happy that you have enjoyed your stay with us and we hope to see you again!Thank you,

10/10 - 훌륭해요

Christine

별로예요: 편의 시설/서비스
Large room. Great space and modern feel. As per pictures!
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 27일
Thank you for sharing your review, Christine! It's fantastic to hear that you had a positive experience during your stay. It's always reassuring when accommodations live up to their advertised descriptions, and it sounds like the room exceeded your expectations with its size, modern feel, and adherence to the pictures provided. Your feedback will undoubtedly be helpful for other travelers considering their options. If you need any further assistance or have any questions, feel free to let us know. We're here to help!Thank you,

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 28일
Thank you for your feedback! We are glad that you have enjoyed your stay with us. If there is anything else you would like to know just ask us and we will be more than happy to help.Thank you,

10/10 - 훌륭해요

Hank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 27일
Thank you for sharing your feedback, Hank! It's great to hear that you had a very nice experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to let us know. Your input is valuable and helps us ensure that future guests have a pleasant experience as well. If you have any questions or need assistance with anything else, don't hesitate to reach out. We're here to help!Thank you,

6/10 - 괜찮아요

Susan C

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 27일
Thank you for your feedback! We are glad that you have enjoyed your stay with us. If there is anything else you would like to know just ask us and we will be more than happy to help.Thank you,

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 27일
Thank you for your feedback! We are glad that you have enjoyed your stay with us. If there is anything else you would like to know just ask us and we will be more than happy to help.Thank you,