야외 수영장, 일광욕 의자
예약 가능 여부 확인

MG 코코모 리조트 바누아투 여행 후기

4 out of 5
MG 코코모 리조트 바누아투
Teoma Road, Korman, Port Vila, Efate

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 79개 이용 후기 중 41개" "
평점 8 - 좋아요. 79개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 79개 이용 후기 중 9개" "
평점 4 - 별로예요. 79개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 79개 이용 후기 중 0개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Lisianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed here for 7 nights. It is a beautiful property, very easy to relax and be in nature. Staff were helpful and friendly. Conveniently located next to groceries, fresh produce market and bus stops. Daily housekeeping seemed to be by request only. The rooms we stayed in both had issues (missing amenities or appliances in disrepair) but we would likely come again. If you have issues, raise them with Ros and she will get onto it. The pool was a winner for our kids. Recommend the vegetable frittata and banana pancakes for breakfast!
2023년 4월에 7박 숙박함
답변 제공: Rose 님, 2023년 5월 3일
Thank you Lisianne for your comment very much appreciated and noted for some issue in the room.

10/10 - 훌륭해요

Kenneth

2023년 1월에 5박 숙박함
답변 제공: MG Cocomo Resort 님, 2023년 1월 21일
Thank you for your review, much appreciate you.Hope to see you next time

8/10 - 좋아요

Campbell McCart

Very friendly staff, great to just relax.
답변 제공: MG Cocomo Resort 님, 2023년 1월 21일
Thank you for your review, much appreciate it.Looking forward to see next time Natasha.

6/10 - 괜찮아요

Karen

2022년 12월에 7박 숙박함
답변 제공: MG Cocomo Resort 님, 2023년 1월 21일
Thank you for your review, much appreciate it.Looking forward to see next time

6/10 - 괜찮아요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we had a 7-night stay in a large villa with beautiful water views, breakfast has a limited choice, it's sad the lagoon is polluted and not suitable for swimming, overall, a relaxing stay
답변 제공: Jean Denis 님, 2022년 11월 11일
Dear Donald,Thank you for you review, will pass on your comments to the staffMG Cocomo Resort

10/10 - 훌륭해요

Tim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here 5 years ago, just before the current owners purchased the property. The outdoor spaces and reception have had a lot of upgrades and look fantastic, especially the pool. The room we stayed in doesn't look like it's had any upgrades besides a new lounge suite and new washing machine (with chinese only language on the controls), but these over the water rooms were still in great shape. However the other rooms have railings on the verandah missing/damaged and look like they need some TLC. The staff were all fantastic and very eager to assist in anyway possible. The main let down was the choice of items on the menu, half of which were out of stock and we were told they would not be replenished during our stay as they only are able to shop one day per week, so once they run out, it's out for the week. Not great in a beautiful country known for it's fresh meat, fruit and vegetables. However, I would stay here again as it's very good value for money and the staff make your stay as pleasureable as possible
2022년 10월에 4박 숙박함
답변 제공: Jean Denis 님, 2022년 11월 7일
Dear Tim, thank you for your review, we will pass on your comments onto the the restaurant staff and try to remedy the situationMG Cocomo Resort

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Une structure accueillante, idéalement située avec playground et piscine de jeux pour les enfants. Piscine sale. Petit déjeuner sans intérêt, pas de produit frais, repas du soir décevant. Pas de ménage dans la chambre durant les 6 jours, ni changement de serviettes, ni réassort de papier hygiénique, ni changement des poubelles. Des gens sympathiques à la réception.
2022년 10월에 5박 숙박함
답변 제공: Jean Denis 님, 2022년 10월 16일
Thank you for your feedback, we will pass on your remarks to housekeeping and let them sort out the issues MG Cocomo Resort

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 7박 숙박함

8/10 - 좋아요

Murray

좋아요: 청결 상태, 직원 및 서비스
Heaps of potential here!!
We found it difficult contacting the resort while booking online. The reply on Hotels.com would not send and the resort email address was not the one that I finally got a reply from after phoning from NZ and speaking to Thomas who was very helpful. Our check-in with Thomas when we arrived was quick and efficient. This resort like most is not long reopened after Covid restrictions and is obviously still going through refurbishment. Our water view resort studio was good with a lovely view. The bed was comfortable but the fold out sofa bed in the lounge was a bit saggy and difficult for my old tall frame to get in and out of!! The bathroom was good and the shower great with excellent water pressure. Restaurant and pool areas were great. Service especially from Helen, Gianne and chef Mark was wonderful. Once this resort gets the refurbishing completed and tourism kicks in again it will be even better but for the tariff we paid, we were more than satisfied. Would we stay here again?? .... yes we would!
Great pool area and separate one for kids
View from our room 1A
The nice waterfront rooms
2022년 9월에 5박 숙박함
답변 제공: Jean Denis 님, 2022년 9월 21일
Dear Murray,Thank you for your review, we are happy to hear that you have enjoyed your stay and we will work on improving our online replies. Hope to see you again at our resort should you be in Vanuatu again MG Cocomo Resort

10/10 - 훌륭해요

LORIC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply perfect
The place is really beautiful! We stayed in the waterfront villa for 5 nights and it was simply perfect! The staff is very friendly and helpful, always smiling and kind! The restaurant is really cool and the food is tasty! Would totally come back another time for sure!
2022년 8월에 4박 숙박함
답변 제공: MG Cocomo Resort 님, 2022년 9월 4일
Thank you for your review, we are glad that you have liked your stay with us and hope to seeing you again at our resort the next time you visit Port Vila.

8/10 - 좋아요

Euan 님, Somerfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort has been sold since the Covid pandemic. The new owners live in Hong Kong and appear to have delegated management to the people who own a supermarket chain. The lack of competent and experienced on-site management means that service is sometimes slow and disorganised. The owners must address this situation urgently to ensure acceptable standards are maintained.
2022년 8월에 7박 숙박함
답변 제공: Jean Denis 님, 2022년 10월 12일
Dear Euan, thank you for your feedback, we will look into the issues to ensure that your next stay can be more enjoyableMG Cocomo Resort

10/10 - 훌륭해요

Nick

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at Cocomo was really good, the staff and management went completely out of their way to help us however they could. I can't recommend This resort enough in terms of friendlyness, cleanliness and awesome location.
2022년 7월에 2박 숙박함
답변 제공: Rad 님, 2022년 8월 24일
Hello Nick,Thank you for your review, hope that you can stay with us the next time that you visit VanuatuRegardsMG Cocomo Resort

6/10 - 괜찮아요

Trev 님, Victoria

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Building works proceeding was a downer. Dont trust the room photos on the web, they are all mixed up. The room we thought we had booked was different.
2020년 3월에 9박 숙박함
답변 제공: The Management 님, 2020년 4월 16일
Dear Trev, We regret to hear about your less than satisfactory experience with us. Kindly accept our sincerest apologies for the inconvenience caused as it is certainly not our legendary standards we uphold. Please be assured that your valuable feedback is essential in our continuous efforts to improve our service. Kindly rest assured that your feedback had been shared with the team for improvement where applicable. We sincerely hope you that you will give us an opportunity to welcome you back to rebuild your trust in our resort in the future. Please feel free to reach out to me directly at the following email address: gm@mgcocomo.com My phone number is +678 25505 if you prefer a phone conversation.

10/10 - 훌륭해요

Kayeandmarcus 님, Melbourne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had the most amazing room that's deck sat on the water edge, we woke each morning with the most magnificent view. The staff were lovely and helpful and it was great having a super market next door.
2020년 2월에 7박 숙박함
답변 제공: The Management 님, 2020년 2월 18일
Thank you very much for your lovely review. I am glad to know that you enjoyed the warm hospitality provided by our Ladies and Gentlemen and had a wonderful stay at at MG Cocomo Resort! We look forward to welcoming you back soon!

8/10 - 좋아요

Stephane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Week end relaxant
Petit week-end à port vila. Hôtel à proximité de la ville avec un commerce à côté. Travaux en cours à l hôtel.
2020년 2월에 2박 숙박함
답변 제공: The Management 님, 2020년 2월 10일
Dear Stephane, Thank you for your comment and hope you enjoy your stay with us.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff, service and good was great. Wifi was too poor and the boats/canoos were all not up to the usable condition.
2020년 1월에 4박 숙박함
답변 제공: The Management 님, 2020년 2월 10일
Thank you for your comment and we will upgrade the resort accordingly.

10/10 - 훌륭해요

Simon 님, Brisbane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a nice resort with beautiful friendly staff that made our stay wonderful, cant wait to see when they finish renovations. Will definitely stay here again
2019년 11월에 10박 숙박함
답변 제공: The Management 님, 2020년 1월 2일
Dear Simon, Thank you very much for your lovely review. I am glad to know that you enjoyed the warm hospitality provided by our Ladies and Gentlemen and had a wonderful stay at MG Cocomo Resort. We look forward to welcoming you back soon with more celebrations to come. Yours Sincerely,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were amazing. Some renovations going on, lot more needed to keep the property in good condition.
2019년 12월에 4박 숙박함
답변 제공: The Management 님, 2019년 12월 23일
Thank you very much for taking your time to share your comments with us. Meanwhile, please accept my sincerest apologies for the inconvenience from your recent stay with us. Hope to see you again, thank you!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Truly Wonderful!
All Staff and Accommodation was truly faultless. I will be back!
2019년 12월에 3박 숙박함
답변 제공: The Management 님, 2019년 12월 18일
Dear David, Thank you very much for your lovely review. I am glad to know that you enjoyed the warm hospitality provided by our Ladies and Gentlemen and had a wonderful stay at MG Cocomo Resort Vanuatu. We truly hope to welcome you back again in the near future!

8/10 - 좋아요

mireille

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 7박 숙박함
답변 제공: The Management 님, 2019년 12월 18일
Dear Mireille, Thank you so much for taking the time to share your wonderful review regarding your recent stay with us.

8/10 - 좋아요

Joanne

출장 여행
좋아요: 청결 상태
2019년 11월에 6박 숙박함
답변 제공: The Management 님, 2019년 12월 18일
Dear Joanne, Thank you so much for taking the time to share your wonderful review regarding your recent stay with us.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The property needs updating but the staff were friendly and helpful.
2019년 11월에 6박 숙박함
답변 제공: The Management 님, 2019년 12월 18일
Dear Anonymous, Thank you so much for taking the time to share your review regarding your recent stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like breakfast and dinner. I like water view room and easy to get to go anywhere. All of staffs are very kind.
2019년 11월에 6박 숙박함
답변 제공: The Management 님, 2019년 11월 18일
Dear Anonymous , Thank you very much for taking your time to share your comments with us. With regards to your comments about restaurant – I have addressed the issues you have stated directly with the chef team and I offer my humble apologies that. Thank you again for your support. We truly hope to welcome you back again in the near future.

6/10 - 괜찮아요

Vitaia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Place for short stay
We spent 5 days in total. First we stayed in room for 2. The room was clean and comfortable. Was airconditioned and the bathroom looked recently renovated. The last 2 nights we had to move to family room. The room was clean but was smelling of cigarettes. The pillows were saturated with the smell. This bothered the whole family, especially the kids. There is a restaurant in the resort. However, the quality of the food was not good and choice / variety was very very poor. We ate only once and had to look for another place to eat. The garden in the resort was well maintained. However the pool was closed for cleaning most of the days and the kayaks were not operational. So there was no any entertainment in the resort. On positive side the Tennis courts were cross the road and next to the resort was a large supermarket which was very convenient. The WiFi was available and reliable.
2019년 10월에 3박 숙박함
답변 제공: The Management 님, 2019년 11월 6일
Thank you for taking the time to share your comments. Please rest assured that we will continue to optimize our facilities and service. Look forward to serving you better in the near future.

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 1박 숙박함
답변 제공: The Management 님, 2019년 11월 5일
Thank you very much!

6/10 - 괜찮아요

Peter

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our accomodation overlooked the beautiful secluded waterfront and was quite comfortable with the basic amenities however but definitely no frills, the decor was outdated, the TV had only 2 working channels of which one was blurry. Our bathroom door would not close properly and after a daily house keeping left, basic toiletries were not replenished. The staff were pleasant but no more than that and at our buffett breakfast, which was very basic, we were required to continually ask for additional items. Overall, it was basic but would not return.
2019년 7월에 5박 숙박함

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The most wonderful staff!
2019년 7월에 4박 숙박함
답변 제공: The Management 님, 2019년 7월 21일
Thank you for your positive comment Karen!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 4박 숙박함
답변 제공: The Management 님, 2019년 7월 19일
Thank you for your positive ranking!

10/10 - 훌륭해요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous
Our stay was fabulous. The staff are super nice. We stayed in the water bungalow. It had everything, a little kitchen and washer and dryer. We had starfish and coral right outside our door. Supermarket is next door. There is kayaking and large chess at the resort. We played with the resort cat and there is a playground for the little ones. The resort is small but super relaxing!
2019년 7월에 4박 숙박함
답변 제공: The Management 님, 2019년 7월 17일
Dear Melinda, I am very delighted to hear that you had enjoyed your stay with us here. Thank you so much for sharing your positive experience and your compliments about our resort. We truly hope to welcome you back again in the near future.

8/10 - 좋아요

anonymous

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location was not too far from supermarket and port villa
2019년 7월에 5박 숙박함
답변 제공: The Management 님, 2019년 7월 17일
Thank you for your comment! We truly hope to welcome you back again in the near future.

10/10 - 훌륭해요

ANNE-SOPHIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
L'accord parfait. Le luxe de se sentir chez soi.
Un véritable moment de tranquillité. Tout le confort que l'on peut espérer. La villa est située dans les jardins du resort au bord de la rivière qui regorge d'étoiles de mer. Très calme et parfaitement aménagée. La propreté est exemplaire. L'agencement est optimisé pour vous assurer un maximum de confort. Nous avons notamment adoré la possibilité de nous faire à manger comme à la maison. Un supermarché «au bon marché» est situé à 5 minutes à pied du complexe hôtelier. Un joli plus pour la salle d'eau et sa baignoire à jets. De plus, il y a une buanderie complète personnelle avec machine à laver et sèche linge. Le personnel est souriant et compétent. À l'écoute et très arrangeant. Les taxis ou bus sont très faciles à prendre en face de l'hôtel pour rejoindre la ville ou le bord d'océan. A refaire sans hésiter les yeux fermés! Allez-y, vous ne serez pas déçus.
2019년 7월에 3박 숙박함
답변 제공: The Management 님, 2019년 7월 15일
Dear Anne, Thank you for choosing to stay at MG Cocomo Resort Vanuatu and we are truly glad to receive your positive review. We are delighted to know that you enjoyed your stay with us and we thank you for taking your time to leave a kind review.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, nice staff, nice unit, resort was very weak kept. Water sports equipment was damaged and in poor condition, spa was empty, hot food at breakfast was often cold.
2019년 6월에 6박 숙박함
답변 제공: The Management 님, 2019년 7월 15일
Thank you for the review and recommending us, we look forward to seeing you again at MG Cocomo Resort in the near future.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The rooms are nice but the “resort” needs a lot of maintenance!
2019년 6월에 7박 숙박함
답변 제공: The Management 님, 2019년 7월 8일
Thank you for your comment. Sorry for the maintenance part and we will working hard on it.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, nice place. Could do with some cultural entertainment
2019년 3월에 7박 숙박함
답변 제공: Vicky Wong 님, 2019년 4월 3일
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff made a real effort to learn my name and make me feel welcome. Very nice place with some great views over the river! Awesome 😁 thanks for having me!
2019년 3월에 2박 숙박함
답변 제공: Vicky Wong 님, 2019년 4월 3일
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.

8/10 - 좋아요

Maurice

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A relaxing stay by the lagoon
Our Cocomo Resort stay was made one of our best because of two things. First was the staff who went way beyond what we have had in other places.Special thanks to Anne and Myra in the office and Arnie and the girls in the dining area. Second, the unit we had beside the lagoon was so restful and like our own little haven. The little fish we could feed when sitting on the deck and being able to walk straight into the water, a few outrigger canoes going past and the locals crab fishing. The unit was described as "luxury" but needs a lot of nornal maintanance to bring it up to standard. No milk in the fridge,not seviced on Sunday, heat pump dripping water, roller blinds on front are beyond fixing to make them work, no phone, no deck or side lights working (were fixed), side door wouldn't slide(fixed), outside shower area covered in rubbish and lounger chairs rotting away. There was a new resort manager started the day we arrived and she appears to be trying to raise the general appearance of the resort. The unkept lawns and paths were being tidied up making the whole area really nice, but one groundsman carn't maintain it to that standard. One of the owners from Hong Kong was there also and has made a cooked breakfast alternative. Unfortunatel the continental breakfast was diminished. The banana pancakes as often referred to are very good. The fresh fruit was cut to a small cut up portion. A great resort area overlooking the lagoon with staff I would hire anywhere in the world.
2019년 2월에 8박 숙박함
답변 제공: Vicky Wong 님, 2019년 4월 3일
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 5박 숙박함
답변 제공: Vicky Wong 님, 2019년 4월 3일
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.

8/10 - 좋아요

SB

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location. Staff were beautiful. Property run down.
2019년 1월에 7박 숙박함
답변 제공: ella 님, 2019년 2월 27일
hi there SB, thank you so much for your review. The property will be undergoing some major renovations, so when you come back to visit us, Cocomo Resort will be more beautiful than ever. Glad you enjoyed your stay. Tropical Regards, Ella Resort Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet resort very clean but not a lot to do on the resort suit older clients lol lots of crab holes
2019년 2월에 7박 숙박함
답변 제공: Ella 님, 2019년 2월 27일
Hello anonymous, Thank you for your kind review. We hope to welcome you back to MG Cocomo. Tropical Regards, Ella Resort Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was able to check out late which was fantastic. View was nice and very family friendly
2019년 1월에 2박 숙박함
답변 제공: ewf 님, 2019년 2월 27일
Hello Anonymous, Thank you for your kind review, glad we could accommodate you with a late check out. We are always happy to help our guests when we can. Tropical Regards, Ella Resort Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 1월에 2박 숙박함
답변 제공: Vicky Wong 님, 2019년 4월 3일
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 6박 숙박함
답변 제공: Vicky Wong 님, 2019년 1월 31일
Daily Rate Meeting 20190130

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Please stay away from this property.
This property is outdated and run down. Nothing is good about it, all the facilities are either not functioning or closed. Very very disappointed. Overly priced accommodation and extremely expensive food in the restaurant. There are rats and dogs running around the grounds, making it very difficult for children. Restaurant kitchen staff takes ages to prepare the order. Do not book this property by getting impressed by the photos as they were taken at least ten years before. Currently it is an utter rubbish. Actually I am seriously considering to complain hotels.com to remove this property from their listing.
2019년 1월에 5박 숙박함
답변 제공: Vicky Wong 님, 2019년 1월 31일
Thank you for taking the time to share your comments. Please rest assured that we will continue to optimize our facilities and service. Look forward to serving you better in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 1월에 8박 숙박함
답변 제공: Vicky Wong 님, 2019년 1월 31일
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Vanuatu family holiday
The resort is past its heyday - everything is rundown (furniture, facilities, appliances), which is a pity because it would not take much to modernize things, for example the garden furniture. The spa was out of order and very dirty. Wifi a bit slow, but normally reliable. Breakfast is too simple and repetitive, nowhere near the 4 stars the resort claims to be. The lagoon is a nice location, but jellyfish appear to be abundant, so it's a bit of a risk. While it is a bit far from downtown, it's really easy to catch a bus/van and in about 5 minutes you're in the centre of Port Vila. Big supermarket really close is a plus, but the condition of the roads in the area is dreadful. Hard to justify the nightly rate or its 4-star status.
2018년 12월에 8박 숙박함
답변 제공: Vicky Wong 님, 2019년 1월 31일
Thank you for taking the time to share your comments. Please rest assured that we will continue to optimize our facilities and service. Look forward to serving you better in the near future.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Fantastic but a bit disorganised in the kitchen
2018년 12월에 3박 숙박함
답변 제공: Vicky Wong 님, 2019년 1월 31일
Thank you for taking the time to share your comments. Please rest assured that we will continue to optimize our facilities and service. Look forward to serving you better in the near future.

10/10 - 훌륭해요

Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were great, very kind and customer service focus. the location is close to town and next to a big supermarket makes life easier.
2018년 12월에 5박 숙박함
답변 제공: Tyrone 님, 2018년 12월 25일
thank you so much feel free to join us any time

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice facilities in good location, just needs a bit of a shot in the arm regarding food and customer service. Reasonable.
2018년 9월에 2박 숙박함
답변 제공: GM 님, 2018년 10월 18일
Thank you for your feed back we are working on all new service for the future

8/10 - 좋아요

Andy 님, NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never too late for a great stay!
Although we were delayed by a day and half due to air nz and weather we had a great stay. Turned up late after midnight to a great room and a complimentary bottle of wine. Next evening we were made extra welcome by Tyrone and the team with a special dinner for two as it was our 20th Wedding anniversary holiday which had started off not too great in NZ. Local people are welcoming and will help you get where you need to and a good source of local history. Good places to snorkel, lots of fresh produce if you want to cook. Great place to do nothing and relax if you just want to unwind.
2018년 9월에 7박 숙박함
답변 제공: Tyrone Mann 님, 2018년 10월 6일
Hi there, So happy you had a great time, Looking forward to your next trip to our world here in Vanuatu. Chef Dinners are always my best part of the day

10/10 - 훌륭해요

Tim 님, Sydney, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel with great staff
A few areas of the hotel could do with a little renovating, but it’s perfectly clean and the beds are very comfortable. The best part of the resort is the amazing staff and fantastic food. We wanted a relaxing holiday and we hardly left the resort.
2018년 8월에 7박 숙박함
답변 제공: GM 님, 2018년 10월 18일
Thank you for your wonderful feed back