외관

베스트 웨스턴 델타 인 여행 후기

2.5 out of 5
베스트 웨스턴 델타 인
1509 Hampton Dr, Located right off of I-57/70, Effingham, IL

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 683개" "
평점 8 - 좋아요. 1000개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 42개" "
평점 4 - 별로예요. 1000개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 10개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kimberlee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were very clean and convenient off the freeway.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is quite old but sufficient. They are very pet friendly and even give your pet a treat at check-in.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front deak clerk was delightful
2024년 3월에 2박 숙박함

4/10 - 별로예요

Theresa

좋아요: 직원 및 서비스
Many nicer choices I think in the immediate area at this price. Older property with some “cover-up” remodeling, just nothing special, morning breakfast below average, no fruit.
2024년 3월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 4월 2일
Thank you for taking the time to share your feedback. We apologize that your experience did not meet expectations. We appreciate your comments regarding the age of the property and the breakfast offerings. Your feedback helps us to improve, and we will address these issues with our team to ensure a better experience for future guests. We hope you'll consider giving us another chance to exceed your expectations in the future.

10/10 - 훌륭해요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable, clean, nicely keep and pleasant staff.
2024년 3월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 21일
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and found our hotel to be clean and well-maintained. Providing a pleasant experience for our guests is always our top priority, and we're delighted that our staff could contribute to your positive experience. Your kind words serve as a great encouragement to our team. We look forward to welcoming you back on your next visit for another fantastic stay!

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent breakfast!
2024년 3월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 21일
We greatly appreciate you taking the time to share your feedback with us! It's wonderful to hear that you enjoyed our breakfast during your stay. Our team takes pride in providing delicious and satisfying options to start your day off right. Your satisfaction is our utmost priority, and we're thrilled that we could exceed your expectations. We look forward to welcoming you back for another excellent stay soon!

10/10 - 훌륭해요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we stayed there on the way to our destination and on the way back. great location, clean and nice hotel. Great staff and wonderful breakfast!
2024년 3월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 21일
Thank you for choosing to stay with us and for sharing your experience! We're thrilled to hear that our staff made your stay memorable with their exceptional service. Providing outstanding hospitality is our priority, and we're delighted that our team could contribute to your positive experience. Additionally, we're glad you enjoyed our breakfast offerings; our team works hard to ensure a delicious and satisfying start to your day. Your kind words are truly appreciated, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and beds comfortable needs some updating in room.
2024년 3월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 21일
Thank you for your recent stay with us and for taking the time to leave a review. We're thrilled to hear that you found your room to be clean; maintaining a pristine environment for our guests is a top priority. We appreciate your feedback regarding the need for updates, and please know that we take such comments seriously as we continuously strive to enhance our guests' experiences. Your input helps us identify areas for improvement, and we'll certainly consider your suggestion as we plan future updates to our property. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 21일
Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are pleased to see that overall, you had a positive experience. If there are any specific areas where you feel we could improve and earn that elusive fifth star in your next visit, we'd love to hear from you. Your satisfaction is our priority, and we strive to exceed expectations with every stay. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

6/10 - 괜찮아요

Susan

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 21일
Thank you for taking the time to leave a review of your recent stay with us. We value all feedback from our guests, and we're sorry to see that your experience fell short of expectations. If there are specific aspects of your stay that you would like to discuss further or if there's anything we can do to address your concerns, please don't hesitate to reach out to our team directly. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 - 훌륭해요

Tara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property, nice rooms and pool area. Very good breakfast!
2024년 2월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 21일
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a wonderful experience during your stay. It's fantastic to know that you found our property to be clean and well-maintained, and that you enjoyed our comfortable rooms and inviting pool area. We're especially delighted that you found our breakfast offerings to be very good; our team works hard to provide a delicious and satisfying start to the day for our guests. We look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Nate

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service and cleanliness was great. Taylor at the front desk was an absolute life saver and her customer service skills went above and beyond!! Will definitely be staying here again
2024년 2월에 2박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 14일
Thank you so much for your outstanding review! We're thrilled to hear that you had a fantastic experience with us and that our customer service and cleanliness met your expectations. Taylor will be delighted to hear that her exceptional service made a positive impact on your stay. We can't wait to welcome you back again in the future for another memorable stay with us.

10/10 - 훌륭해요

Louise

2024년 2월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 21일
Thank you very much for your perfect rating! We're thrilled to know that you had an exceptional experience during your stay with us. Your satisfaction is our utmost priority, and we're delighted that we were able to meet your expectations. If you ever have any feedback or suggestions on how we can further enhance our services, please don't hesitate to share them with us. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.

10/10 - 훌륭해요

Vivian

No good restaurants nearby
2024년 2월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 14일
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful stay at our hotel. Regarding the availability of nearby restaurants, we understand the importance of dining options for our guests and apologize for any inconvenience this may have caused. We continually strive to improve our guests' experience, and your feedback is invaluable in this process. We hope to welcome you back soon and provide recommendations for nearby dining establishments that meet your expectations.

8/10 - 좋아요

Richard

2024년 1월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 21일
Thank you for taking the time to leave us a rating. We appreciate your feedback and are glad to see that you had a positive experience overall. If there are any specific areas where we fell short of your expectations or where we can improve, please feel free to reach out to us. Your feedback helps us to continually enhance our services and ensure that every guest has a wonderful stay. We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Peishan

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 14일
Thank you so much for taking the time to leave us a perfect rating! We're delighted to see that you had a wonderful experience during your stay with us. Your satisfaction is our utmost priority, and we're thrilled to have met your expectations. We look forward to welcoming you back for another exceptional stay in the future!

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 14일
Thank you so much for taking the time to leave us a perfect rating! We're delighted to see that you had a wonderful experience during your stay with us. Your satisfaction is our utmost priority, and we're thrilled to have met your expectations. We look forward to welcoming you back for another exceptional stay in the future!

10/10 - 훌륭해요

NATHAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the property and the staff. Also pet friendly. 🐾❤️🐾
2024년 1월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 14일
Thank you for your outstanding review! We're delighted to hear that you loved our property and appreciated our pet-friendly accommodations. Ensuring a comfortable and welcoming experience for all our guests, including their furry friends, is incredibly important to us. We can't wait to welcome you and your pet back for another fantastic stay in the future!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean with excellent amenities. The staff were very pleasant and professional. Hotel was located close to the highway making travelling easy.
2024년 1월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2024년 3월 14일
Thank you very much for your glowing review! We're thrilled to hear that you enjoyed our excellent amenities and that our staff provided you with a pleasant and professional experience. Ensuring that our guests have a memorable stay is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another exceptional visit soon!

8/10 - 좋아요

Joanna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
답변 제공: Darcy-General Manager 님, 2024년 3월 14일
Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are glad to see that you had a positive experience overall. If there are any areas where we can improve to ensure a more enjoyable stay in the future, please feel free to let us know. We hope to have the opportunity to welcome you back soon for an even better experience.

10/10 - 훌륭해요

John

연인과의 여행, 반려동물 동반 여행
좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Bruce

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kresti 님, Scandia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to drive here from freeway. Quiet and clean
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

LaDonna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Seana

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at this location on my way to visit my father for Christmas and enjoyed it so much I changed my reservations for the way back and stayed here again a week later. Clean, pet friendly and great customer service.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Daryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Sherry

2023년 12월에 1박 숙박함

8/10 - 좋아요

Jeannette

가족 여행
좋아요: 숙박 시설 상태 및 시설
Clean, friendly staff, easy access from Highway.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Steven

2023년 12월에 1박 숙박함
답변 제공: Darcy-General Manager 님, 2024년 3월 14일
Thank you so much for taking the time to leave us a perfect rating! We're delighted to see that you had a wonderful experience during your stay with us. Your satisfaction is our utmost priority, and we're thrilled to have met your expectations. We look forward to welcoming you back for another exceptional stay in the future!

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will definitely stay here again. Very friendly staff, clean, quiet, allow pets, and a good value.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Seana

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. Facility was decorated nicely for Christmas. Outside pet area was clean and had bags/trashcans available. All and all I nice stay.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Joseph

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

John

2023년 12월에 1박 숙박함

8/10 - 좋아요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Brad

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were terrible. At the reception, we didn't get a " hello" even after volunteered one. The first words items by the receptionist who had her mouth full of food was" name?" The gym had terrible equipment, with sticky, dirty buttons on the treadmill. Breakfast was the first I have ever had in a hotel that includes breakfast: no fruit at all, no unflavored oatmeal or any cereal other than kids ones, and no black tea. There was an empty box of black tea bags so I went to the reception asking if they had some and both ladies just repeated: black tea??? No! First time we have been unhappy with this hotel chain
2023년 12월에 1박 숙박함

8/10 - 좋아요

Lupe

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michele 님, San Diego

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Angela A

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

MICHAEL

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff. Everyone was so friendly and welcoming. Loved the happy hour and the full breakfast. The room was quiet and comfortable.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean friendly convenient location to interstate quite. Compliments to the staff
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Marilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cocktails and snacks were unexpected treat!
2023년 11월에 1박 숙박함

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2023년 11월 27일
Thank you for choosing to stay with us and for your 8 out of 10 star rating! We're delighted to hear you had a positive experience, and we look forward to welcoming you back for an even more exceptional stay in the future.

10/10 - 훌륭해요

Susan

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable bed and the heating worked well.
2023년 11월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2023년 11월 21일
Thank you so much for your glowing review and for choosing to stay with us! We're delighted to hear that our comfortable beds contributed to your perfect 10/10 experience. Providing a restful and enjoyable stay is our top priority, and we look forward to welcoming you back for more memorable moments in the future.

10/10 - 훌륭해요

MARK

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Darcy- General Manager 님, 2023년 11월 15일
Thank you for taking the time to share your perfect 10/10 rating! We are thrilled to hear that your experience exceeded expectations. We look forward to welcoming you back for another exceptional stay.