The staff were terrible. At the reception, we didn't get a " hello" even after volunteered one. The first words items by the receptionist who had her mouth full of food was" name?"
The gym had terrible equipment, with sticky, dirty buttons on the treadmill.
Breakfast was the first I have ever had in a hotel that includes breakfast: no fruit at all, no unflavored oatmeal or any cereal other than kids ones, and no black tea. There was an empty box of black tea bags so I went to the reception asking if they had some and both ladies just repeated: black tea??? No!
First time we have been unhappy with this hotel chain