책상, 다리미/다리미판, 무료 WiFi, 침대 시트
예약 가능 여부 확인

데이즈 인 바이 윈덤 찰스턴 여행 후기

2 out of 5
데이즈 인 바이 윈덤 찰스턴
810 West Lincoln Avenue, Charleston, IL

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 683개 이용 후기 중 200개" "
평점 8 - 좋아요. 683개 이용 후기 중 266개" "
평점 6 - 괜찮아요. 683개 이용 후기 중 127개" "
평점 4 - 별로예요. 683개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 683개 이용 후기 중 35개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Ramona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 4월 14일
Thank you for your feedback. We hope to be of your service again.

6/10 - 괜찮아요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Price good, room clean, everything worked. However, bed had a hollow metallic base that made noise every time you moved. Sounded like a drum.
2024년 4월에 2박 숙박함
답변 제공: Days Inn 님, 2024년 4월 14일
Thank you for your feedback. We will certainly consider your comments to improve our facilities. We hope you provide an opportunity of service.

8/10 - 좋아요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lights were in weird places, furniture looked worn, air conditioner was super loud, bed was uncomfortable. Not bad, but had problems.
2024년 4월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 4월 11일
We sincerely apologize for any inconveniences you might have experienced during your lodging. Our team is dedicated to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bathroom was so small you had to step in against the tub and then close the door. It was like a closet. Had a small TV. But the beds were nice and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 4월 5일
Thank you for your feedback. We are committed to improving our facility to better our guests' lodging experience. We hope to be of your service again.

8/10 - 좋아요

JOYCE

2024년 2월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 3월 19일
Thank you for your feedback. We hope to be of your service again.

10/10 - 훌륭해요

Gertrude

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Of the three motels we stayed at during the long weekend trip, this one had the most efficient check in. That included accommodating early check in and a pet. This is the second time we’ve stayed here and if we get that way again we’ll use it again.
2024년 2월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 2월 14일
Thank you for your feedback. We are ecstatic to hear that your lodging experience at our facility was enjoyable. Our team is committed to providing quality services to our guests. We hope to be of your service again.

10/10 - 훌륭해요

Brandi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The man at the front desk was very kind. It was quiet.
2024년 2월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 2월 2일
Thank you for your feedback. We hope to be of your service again.

10/10 - 훌륭해요

Denise

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were very comfortable. It was easy to find the property. Breakfast was ok, could have used more variety, but I did not leave hungry. Staff was outstanding. Lovely property and very nice stay. Thank you.
2024년 1월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 1월 8일
Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a wonderful stay at our hotel, and we hope to have the pleasure of serving you again.

10/10 - 훌륭해요

Ronnie L

2023년 9월에 2박 숙박함
답변 제공: Days Inn 님, 2024년 1월 3일
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

8/10 - 좋아요

Lexi

2023년 12월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 12월 13일
We appreciate your valuable feedback and would love to have the opportunity to serve you again. Thank you for choosing our services!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Owners Do Not Care About This Hotel
I was incredibly disappointed with this stay. I've stayed at this location many times over the years, most recently only a year ago, but the state of the room was abysmal. My room was dirty, first and foremost. There were leaves on the floor and dust/dirt/hair in the corners, the baseboards that remained were stained and filthy, the AC had visible dirt and dust sitting on/in it, the comforter on the bed smelled, and there was a hair in the bed. Clearly housekeeping is not keeping up - be that from poor staffing, low wages, or lack of care, I do not know. The safety lock on the door to my room was broken. The bathtub drained so slowly that my 7 minute shower left me standing in nearly 3 inches of water (see photo). The TV looked like it had been dropped and would not work (see photo). Luckily I travel with cleaning products and my own bed things. I checked in early in the day but didn't go to the room until very late that evening, and I couldn't be bothered to ask for a new room or get a different hotel that late on a holiday. The lobby and hallways were fine, nothing amazing but not visibly disgusting. I would have complained at checkout, but honestly both people who did my check in/check out were really nice and I know they likely can't do anything about it. Hopefully my review will reach the people it needs to. I do not plan to stay at this hotel again. I will gladly spend the extra $50/night to stay a few doors down where I know it is clean.
Bath tub after just turning the water on to get warm
Bath tub after just turning the water on to get warm
TV did not work, when turned on it only looked like this
Missing baseboards, dirty walls, dirty floor, extremely old/gross carpet
2023년 11월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 12월 1일
We extend our sincere apologies for any inconveniences you may have experienced during your stay with us. We are committed to enhancing our facilities to provide a delightful experience for all our guests. Your feedback is highly valued, and we will consider it as we work towards improving our services. We hope you will consider giving us another opportunity to serve you as we strive to meet and exceed your expectations.

8/10 - 좋아요

Cordell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice one night stay.
In for a tournament. The room was nice and clean. Close to my destination. Loved the double entry. Room needed outlets on both sides of room as there was no desk for laptop on electrical outlets. Maybe add a more comfy chair and desk with lamp with outlets. Very courteous staff. Good value for a short 1-2 day stay. Basic hotel.
2023년 11월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 12월 1일
Thank you for choosing to stay at our lodging facility. We appreciate your feedback and are delighted to hear that you enjoyed your visit. We look forward to serving you again in the future.

10/10 - 훌륭해요

Vladimir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and convenient location. Friendly staff
2023년 11월에 3박 숙박함
답변 제공: Days Inn 님, 2023년 11월 20일
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like that it was very easy to check in and get to my room so hold me and compassionate and eager to help. on the downside there's no music stations on the TV TV was kind of small and the pool wasn't 24 hours
2023년 11월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 11월 9일
Thank you for your feedback. We are delighted to hear about your lodging experience at our facility. We hope to be of your service again.

8/10 - 좋아요

Edward

2023년 10월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 11월 20일
Thank you for your feedback. We are committed to enhancing our facilities to improve your lodging experience. We hope to have the pleasure of serving you again.

8/10 - 좋아요

Troy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the friendliest of hotels I've stayed at. And their coffee was disgusting. I could see thru it to the bottom of my cup. Room was so-so. Probably won't stay there again.
2023년 10월에 2박 숙박함
답변 제공: Days Inn. 님, 2023년 10월 26일
We are truly sorry for any inconvenience you may have experienced during your stay at our hotel. We value your feedback and will take it into account as we continue to improve our facilities to better accommodate our guests. We hope to have the pleasure of serving you again in the future.

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. Rooms and hallway were super clean, including carpeting. Breakfast is lacking hot foods and muffins or donuts.
2023년 10월에 2박 숙박함
답변 제공: Days Inn 님, 2023년 10월 19일
Thank you for your feedback. We are happy to hear about your positive lodging experience at our hotel. We hope to be of your service again.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 10월 19일
Thank you for sharing your feedback with us. We are delighted to learn that you had a wonderful stay at our hotel. It would be our pleasure to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

robert

단체 여행
좋아요: 편의 시설/서비스
Great value and good service
2023년 10월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 10월 7일
Thank you for your feedback. We are glad to hear that you had a great stay at Days Inn and we hope to have the opportunity to serve you again.

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were down for family weekend and just stayed overnight, but the room was great, served its purpose.
2023년 9월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 10월 1일
Thank you for your feedback. We hope to be of your service again.

6/10 - 괜찮아요

Nancy

2023년 9월에 3박 숙박함
답변 제공: Days Inn 님, 2023년 10월 19일
Thank you for your feedback. We hope to be of your service again.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 9월 23일
Thank you for your feedback. We're glad you enjoyed your stay and look forward to serving you again.

10/10 - 훌륭해요

Ronald 님, Camdenton

2023년 9월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 10월 19일
Thank you for your feedback. We are delighted to hear about your positive experience during your stay at our hotel. We hope to have the pleasure of serving you again.

8/10 - 좋아요

Therese

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for one night, as we were visiting EIU the next day. The hotel was very clean, check in was quick, staff was nice. This hotel does not have an elevator, from what I gathered. So for those with limited ability, that would be helpful to know. Room was a good size, bathroom was very small. But we didn’t mind it. I thought the bed was comfortable. It was a great accommodation for what we needed.
2023년 9월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 9월 17일
Thank you for your positive feedback. We're thrilled to hear that you enjoyed your stay and look forward to welcoming you back soon.

2/10 - 너무 별로예요

Michael

2023년 7월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 10월 3일
We would like to express our sincere apologies for any inconvenience you may have encountered during your stay at our lodging facilities. Our utmost priority is to improve our amenities and services to provide you with an exceptional experience. We remain committed to our goal of providing the highest standard of service to our esteemed guests. We look forward to the opportunity of welcoming you back and serving you better.

2/10 - 너무 별로예요

Hemanth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have booking but the hotel guys were not allowing me
2023년 9월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 9월 8일
We extend our sincerest apologies for any inconvenience you may have encountered. It is important to note that our policy clearly indicates that reservations hold a specific time frame. We offered to check you in at 3:00 P.M. upon your arrival at the hotel, but unfortunately, you did not check in at that time. Subsequently, we received several calls from you around 11:30 P.M. regarding your check-in. We reiterated our policy on reservation hold times and made every effort to accommodate your request. However, your attempt to check-in the day after your scheduled reservation is not something we can accommodate. We wish to continue providing excellent service in the future. We appreciate your feedback.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay if one is in the area.
2023년 8월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 8월 15일
Your feedback is greatly appreciated! We are always here to assist you and look forward to serving you again in the future.

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The gentleman at the front desk was outstanding, professional and helpful in a pleasant fashion.
2023년 8월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 8월 8일
Thank you for your feedback. We hope to be of your service again.

6/10 - 괜찮아요

Jeanie

별로예요: 숙박 시설 상태 및 시설
For $90 per night, my expectations were not met. On arrival, the temperature in the room was over 95 degrees and the hotel’s exterior door was propped open instead of being locked. There was a strong musty odor throughout the facility. Although clean, the bathroom was extremely small.
2023년 7월에 2박 숙박함
답변 제공: Days Inn 님, 2023년 7월 30일
We sincerely regret any inconvenience you may have encountered during your stay. Our team is fully committed to upgrading our facilities to ensure an exceptional experience for our guests. We are confident that your next visit will exceed your expectations, and we thank you for your valuable feedback.

6/10 - 괜찮아요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 7월 27일
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 7월 9일
Thank you for your feedback. We are committed to improving our facilities to improve our guests' lodging experience. We hope to be of your service again.

10/10 - 훌륭해요

Missouri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy, fast check-in. Friendly staff. Very clean. Bathroom was pretty small, beds not the most comfortable, but definitely didn't ruin the trip. I would definitely stay here again.
2023년 6월에 3박 숙박함
답변 제공: Days Inn 님, 2023년 7월 5일
We appreciate your feedback and are dedicated to enhancing our facilities to provide an even better experience for our guests. We look forward to the opportunity to serve you again.

2/10 - 너무 별로예요

Jim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The mattresses felt like they were made of cardboard and sounded like the were made of sheet metal. The pillows sunk into nothing that could hold your head up. The tv was so smalll it was like watching it from across a ball field. Worst nights sleep I ever had.
2023년 6월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 7월 5일
We understand that your stay with us may not have been as comfortable as we would have hoped, and we are truly sorry for any inconvenience this may have caused you. We want to assure you that our dedicated team is actively addressing these concerns in order to improve our facilities. We hope that we will have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Vince

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 7월 5일
We appreciate your feedback and are dedicated to enhancing our facilities to provide an even better experience for our guests. We look forward to the opportunity to serve you again.

10/10 - 훌륭해요

Laura

2023년 6월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 7월 5일
We appreciate your feedback and are dedicated to enhancing our facilities to provide an even better experience for our guests. We look forward to the opportunity to serve you again.

2/10 - 너무 별로예요

jim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bad hotel
bed was horrible, shower didnt work. not worth the money... was better off sleeping in my car.
2023년 6월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 6월 13일
We sincerely apologize for the inconvenience you might have experienced during your lodging. We are committed to improving our facilities to better our guests' experience. We hope to be of your service again.

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was a good size and the beds were super comfortable. Very clean hotel with nice staff. The do offer breakfast but nothing like eggs or waffles. They had toast, English muffins, cereal, yogurt and items like granola bars. (The granola bars did have bioengineered products). The offered coffee, orange and apple juice. Very pleasant stay!
2023년 6월에 3박 숙박함
답변 제공: Days Inn 님, 2023년 6월 7일
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property kept well..clean and convenient on wrst Lincoln.
2023년 5월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 5월 15일
We appreciate your feedback and are delighted to know that you had a pleasant stay at our hotel. Our team is dedicated to enhancing our facilities to ensure that our guests have a memorable lodging experience. We look forward to serving you again in the future.

8/10 - 좋아요

Connie

2023년 4월에 2박 숙박함
답변 제공: Days Inn 님, 2023년 5월 9일
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

6/10 - 괜찮아요

Heidi

별로예요: 청결 상태
2023년 3월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 3월 27일
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

10/10 - 훌륭해요

Kristine

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Days Inn 님, 2023년 2월 27일
Thank you for your feedback. We hope to be of your service again.

10/10 - 훌륭해요

Edna

2023년 2월에 2박 숙박함
답변 제공: Days Inn 님, 2023년 2월 5일
Thank you for your feedback. We hope to be of your service again.

2/10 - 너무 별로예요

Loren

2023년 1월에 7박 숙박함
답변 제공: Days Inn 님, 2023년 3월 14일
Thank you for your feedback. We sincerely apologize for any inconveniences your might have experienced during your lodging. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

8/10 - 좋아요

Wilhelmenia

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just Here For The Paper (diploma)
Comfortable, plentiful continental breakfast, nice large, clean rooms, quiet. Clearly a "cot" was used for second bed but I didn't need it anyway. My bed creaked & was high Now glad my 93yo mother didn't make the trip. Water in the fridge would've been nice & finally; in this age of covid19, should the front desk person be wearing a mask? What about hand sanitizer in the room?
2022년 12월에 1박 숙박함
답변 제공: Days Inn 님, 2022년 12월 31일
Thank you for your feedback. We are committed to improving our facilities. We hope to be of your service again.

8/10 - 좋아요

Catherine

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good location. I was disappointed that the free breakfast closed at 9 on the weekend. Shoud be changed to at least 10. Otherwise, pretty good placecto stay for just a quick night.
2022년 12월에 1박 숙박함
답변 제공: Days Inn 님, 2022년 12월 17일
Thank you for your feedback. We are committed to improving our facilities to better our guests' lodging experience. We hope to be of your service again.

4/10 - 별로예요

Emily

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy but when we got to the room there were cracks in the ceiling where it was obvious water damage and paint peeling. In the morning I discovered an old finger nail and a dead roach in the bathroom. Breakfast had no juice, cereal with no milk. It was not worth it.
2022년 11월에 1박 숙박함
답변 제공: Days Inn 님, 2022년 11월 25일
We sincerely apologize for any inconveniences you might have experienced during your lodging. We are committed to improving our facilities to better our guests' lodging experience. Thank you for your feedback.

2/10 - 너무 별로예요

Tshrader8414@gmail.com

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were on metal bed frames which made it seem as though you were sleeping on a can. Every time we rolled over all you heard was an empty can being crushed. we woke up with our bodies completely sore. Left and went to another hotel.
2022년 11월에 2박 숙박함
답변 제공: Days Inn 님, 2022년 11월 15일
We sincerely apologize for any inconveniences you might have experienced during your lodging. We are committed to improving our facilities and will notify our maintenance team to resolve the issue. Thank you for your feedback.

8/10 - 좋아요

Randal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet. Just what I want.
2022년 10월에 1박 숙박함
답변 제공: Days Inn 님, 2022년 11월 12일
Thank you for your feedback. We are committed to improving our facilities to improve our guests' lodging experience. We hope to be of your service again.

6/10 - 괜찮아요

Morgan

단체 여행, 출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Close to campus
The hotel looks very run down on the outside. As an EIU alum, I would recommend this hotel due to the proximity to campus and the bars/shops/restaurants. It is pretty much what you pay for. My only complaint about the room itself was that the bathroom sink was very small for a room with 2 queen beds and the bathroom itself was super tiny too.
2022년 10월에 2박 숙박함
답변 제공: Days Inn 님, 2022년 10월 24일
Thank you for your feedback. We sincerely apologize for any inconveniences you might have experienced during your lodging. We are committed to improving our facilities to better our guests' experience. We hope to be of your service again.

8/10 - 좋아요

Bradley

2022년 10월에 1박 숙박함
답변 제공: Days Inn 님, 2022년 10월 23일
Thank you for your feedback. We are committed to improving our facilities to improve our guests' lodging experience. We hope to be of your service again.