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Reviews of Royal Garden by Isrotel Collection

5 out of 5
Royal Garden by Isrotel Collection
North Beach, Eilat

Reviews

8.8

Excellent

Rating 10 - Excellent. 247 out of 461 reviews" "
Rating 8 - Good. 150 out of 461 reviews" "
Rating 6 - Okay. 32 out of 461 reviews" "
Rating 4 - Poor. 21 out of 461 reviews" "
Rating 2 - Terrible. 11 out of 461 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kamran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, extremely kids friendly , very good quality food ( buffet can get pricey especially on Friday night and Saturday).
Stayed 3 nights in Jun 2023
Response from Dorinm on Jun 25, 2023
Dear Kamran,It was a pleasure reading how you and your family enjoyed your recent stay in the Isrotel Royal Garden Hotel.We will be happy to see you again in the futureBest RegardsDorin

2/10 Terrible

Shmuel

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Big parking problem so if you don't have an app name Pango to pay with your credit card you can't park in the front of the hotel. The back gated free parking can fill about 100 cars when this hotel probably have about 700 rooms! Therefor I couldn't park the car nowhere at night and needed to wait in the car for hour until someone moved his car. The rooms looks from the 90's . its time to renovate. The pools are small with a lot of kids. 2 hours when I ask for the refund policy paper the manager told me they don't have one and just that there is no refund. Not recommending this hotel.
Stayed 2 nights in Jun 2023
Response from Dorinm on Jun 25, 2023
Dear Shmuel,Thank you for taking the time to share your experiences following your recent stay with us.Royal Garden has 331 spacious and modern suites.Regarding your comment regarding the hotel's parking, I would like to explain that at the "Yishrotel Royal Garden" hotel, there is a spacious parking lot that surrounds the hotel and is intended for its guests, this is in addition to an underground parking lot located in front of the hotel.If these parking lots are full, we direct our guests to the "Isrotel Riviera" hotel parking lot, next to the hotelThese parking spaces do not involve an additional payment and many guests find free parking spaces in this complex.In addition, near the hotel there are many parking lots on behalf of the city of Eilat, which involve a fee and if our guests choose not to park in nearby parking lots, which do not involve a fee, they will be able to do so by purchasing parking tickets.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

8/10 Good

anat

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Dorinm on Jun 4, 2023
Dear anat,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us.We will be happy to see you again in the futureBest RegardsDorin

2/10 Terrible

Omer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no come here
very bad not clean and bad smells
Stayed 1 night in May 2023
Response from Dorinm on May 24, 2023
Dear Omer,I was sorry to read that your last vacation at our hotel did not match your expectations.Your comments have been taken to our attention and brought to the attention of the parties concerned.It will be clarified that such comments are not typical of the high level of cleanliness and maintenance, and of the standards that the Isrotel hotel chain maintains in our hotels.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

6/10 Okay

Alisa

Stayed 4 nights in Apr 2023
Response from Dorinm on May 29, 2023
Dear Alisa,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 Excellent

Wesam, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , nice staff
Stayed 3 nights in Apr 2023
Response from Dorinm on Apr 23, 2023
Dear Wesam,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

4/10 Poor

Revital

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Dorinm on Mar 26, 2023
Dear Revital,I was sorry to see that your last vacation at our hotel did not match your expectations.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Dorinm on Mar 9, 2023
Dear Guest,It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large clean and comfortable. The store in the first floor had tons of great groceries. Location was great. So family friendly.
Stayed 2 nights in Jan 2023
Response from Dorinm on Feb 1, 2023
Dear Marjorie,It was such a pleasure to read your comments regarding your recent stay in the Isrotel Royal Garden Hotel.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeededWe look forward to hosting you again in the future.Best RegardsDorin

6/10 Okay

Natasha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff, Spacious room, good location. Very family friendly so if you have children great, if not don’t stay here. We heard babies crying when we were trying to sleep and almost every piece of furniture was stained.
Stayed 1 night in Jan 2023
Response from Dorinm on Jan 29, 2023
Dear Natasha,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your review.We were happy to read that you enjoyed our hotel.We will be happy to see you again in the futureBest RegardsDorin

8/10 Good

Hatim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Dorinm on Jan 12, 2023
Dear Hatim,It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Armindo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and especially the manager were supper friendly and helpful. Would have appreciated a gym.
Response from Dorinm on Jan 12, 2023
Dear Armindo,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention by our GM and management.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

8/10 Good

Elad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Dorinm on Dec 25, 2022
Dear Elad,It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Eduardo, Rotonda West

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good option , nice hotel , reasonable parking We like it.
Response from Dorinm on Dec 20, 2022
Dear Eduardo,It was a pleasure reading your warm words about your recent stay in the Isrotel Royal Garden Hotel.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

6/10 Okay

Gal

Stayed 2 nights in Dec 2022
Response from Dorinm on Dec 12, 2022
Dear Gal,It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best Regards,Dorin

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and very clean hotel. Receptionist was very friendly. The only thing I would appreciate more is if the hotel can include is the breakfast.
Stayed 1 night in Nov 2022
Response from Dorinm on Nov 23, 2022
Dear LUIS,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectations. There is no doubt that feedback such as received from you strengthens our motivation and give us the feeling that our efforts are all worth while.We shall be very happy to see you again in the futureBest RegardsDorin

10/10 Excellent

IGOR

Stayed 3 nights in Oct 2022

10/10 Excellent

Avi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
2 nights of family vacation. The room was nice and clean and very comfortable. We got a room with no kitchen and no meals. We had all we need from the minimarket in the hotel Hotel pools are great but the water is a bit cold in October. Go between the holidays and not during the holiday itself to save money and headache. There are way fewer people.
Stayed 2 nights in Sep 2022
Response from Dorinm on Oct 27, 2022
Dear Avi,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectationsWe will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

6/10 Okay

Eran

Stayed 3 nights in Sep 2022
Response from Dorinm on Sep 19, 2022
Dear Eran,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 Excellent

Aviran

Stayed 3 nights in Aug 2022
Response from Dorinm on Aug 24, 2022
Dear Aviram,It was a pleasure to read that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

8/10 Good

Halevi, Qiryat Eqron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Positive: Great hotel , you will have every thing you need around food shopping, the pool is great! The best thing is the beach pool for the kids it is awesome, and the little waterpark makes it even perfect. Cons: no trash can in the new rooms, the area for making coffe is small, the vodeo games are expensive, the food court is a bit expensive, and there is few places around the pool to find a shadow and no much place to seat.
Stayed 2 nights in Jul 2022
Response from amitl on Aug 5, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yosef

Stayed 4 nights in Jun 2022
Response from Dorinm on Jul 5, 2022
Dear Yosef, It was a pleasure to read that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards, Dorin

8/10 Good

tova

Stayed 4 nights in Jun 2022
Response from Dorinm on Jun 27, 2022
Dear tova, It was a pleasure to read that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards, Dorin

10/10 Excellent

adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Dorinm on Jun 26, 2022
Dear adam, It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We will be happy to see you again in the future Best Regards, Dorin

10/10 Excellent

Moran

Stayed 2 nights in May 2022
Response from Dorinm on May 18, 2022
Dear Moran , It was a pleasure to see your review regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectations. We will be happy to see you again in the future Best Regards, Dorin

10/10 Excellent

Yaniv

Stayed 2 nights in May 2022
Response from Dorinm on May 12, 2022
Dear Yaniv, It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards, Dorin

8/10 Good

Wesam, Jerusalem

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good beautiful, Clean , nice staff
Stayed 2 nights in Apr 2022
Response from Dorinm on May 4, 2022
Dear Wesam, It was such a pleasure to read your comments regarding your recent stay in the Isrotel Royal Garden Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We will be happy to welcome you again during your next stay in Eilat. Best Regards, Dorin

8/10 Good

riva

Stayed 2 nights in Mar 2022
Response from Dorinm on Apr 27, 2022
Dear riva , It was a pleasure to see your review regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectations We will be happy to see you again in the future Best Regards Dorin

10/10 Excellent

sharon

Stayed 2 nights in Apr 2022
Response from Dorinm on Apr 6, 2022
Dear sharon. Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We will be happy to see you again in the future Best Regards Dorin

8/10 Good

Ola

Stayed 2 nights in Mar 2022

8/10 Good

Orit

Stayed 3 nights in Mar 2022
Response from Dorinm on Mar 21, 2022
Dear Orit, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We will be happy to see you again in the future Best Regards Dorin

10/10 Excellent

hila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a new suite. The room was modern and clean. There was a large bed, a pull out sofa. There was no kitchen or kitchenware. The hotel was at full capacity, but it was well maintained. Breakfast was good but overpriced. The Pool area was clean with enough places to sit, lifeguards were attentive. Location was good on the promenade, onsite parking can sometimes be full. Overall good stay.
Stayed 3 nights in Mar 2022
Response from Dorinm on Mar 20, 2022
Dear hila, It was such a pleasure to read your comments regarding your recent stay in the Isrotel Royal Garden Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We will be happy to welcome you again during your next stay in Eilat. Best Regards Dorin

10/10 Excellent

BAT EL

Stayed 3 nights in Mar 2022
Response from Dorinm on Mar 14, 2022
Dear BAT EL, It was a pleasure to see your review regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectations. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin

10/10 Excellent

Zahava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Abed

Stayed 2 nights in Feb 2022
Response from Dorinm on Mar 2, 2022
Dear Abed, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded. We will be happy to welcome you again during your next stay in Eilat. Best Regards Dorin

8/10 Good

Nevet

Stayed 2 nights in Feb 2022
Response from Dorinm on Feb 16, 2022
Dear Nevet, It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards Dorin

8/10 Good

Iris

Stayed 2 nights in Jan 2022
Response from Dorinm on Jan 30, 2022
Dear Iris , It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards Dorin

2/10 Terrible

GABI

Liked: Cleanliness
Disliked: Room comfort
We expected to be in a handicap accessible room and were completely disappointed at the poor standard in the room for wheel chair users
No room to get into the bed
Not enough room to fit the whole chair in the shower
Stayed 1 night in Jan 2022
Response from Dorinm on Jan 18, 2022
Dear GABI , I was sorry to read that your last vacation at our hotel did not match your expectations. All of your comments have been taken to our attention and brought to the attention of the parties concerned. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable. Best Regards Dorin

10/10 Excellent

Aviran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Dorinm on Jan 5, 2022
Dear Aviran , Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We shall look forward to welcoming you again in the future. Best Regards Dorin

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Dorinm on Jan 4, 2022
Dear Daniel, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. An idyllic tropical island, swimming pools with waterpark slides, a pool designed to look like a real beach, a magnificent boulevard of high-end designer shops, and spectacular shows at the Isrotel Theater, including our very own WOW Vegas! Savor the very best of Mediterranean grill cuisine at the hotel’s Israelit restaurant, or tuck into I CAFÉ’s wide selection of sandwiches, pastas, salads, and premium coffee options. Our minimarket is also very convenient for all your daily shopping needs, so you never even have to leave the hotel. We look forward to hosting you again in the future. Best Regards Dorin

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2021
Response from Dorinm on Jan 2, 2022
Dear Guest, It was such a pleasure to see your review regarding your recent stay in the Isrotel Royal Garden Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We will be happy to see you again in the future Best Regards Dorin

10/10 Excellent

Gai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Dorinm on Dec 12, 2021
Dear Gai, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin

10/10 Excellent

meir

Stayed 4 nights in Dec 2021
Response from Dorinm on Dec 12, 2021
Dear meir, Like an enchanted island full of surprises, a vacation at the Isrotel Royal Garden suite hotel puts a world of pleasures right at your fingertips: An idyllic tropical island, swimming pools with waterpark slides, a pool designed to look like a real beach, a magnificent boulevard of high-end designer shops, and spectacular shows at the Isrotel Theater, including our very own WOW Vegas! Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We will be happy to see you again in the future Best Regards Dorin

8/10 Good

nofar

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Dorinm on Dec 12, 2021
Dear nofar, It was a real pleasure to read that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We look forward to hosting you again in the future. Best Regards Dorin

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great vacation
Stayed 4 nights in Nov 2021
Response from Dorinm on Dec 2, 2021
Dear Guest, It was a pleasure to see your review regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectations. We look forward to hosting you again in the future Best Regards Dorin

8/10 Good

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Lovely premises. Very good cuisine. Beautiful gardening. Convenient parking. Among the reception staff, Omer was exceptionally helpful and I commend him.
Stayed 2 nights in Nov 2021
Response from Dorinm on Nov 30, 2021
Dear Jeffrey, It was such a pleasure to read your comments regarding your recent stay in the Isrotel Royal Garden Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We will be happy to welcome you again during your next stay in Eilat. Best Regards Dorin

10/10 Excellent

Guy

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Dorinm on Nov 29, 2021
Dear Guy, It was a pleasure to see your review regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectations. We will be happy to welcome you again during your next stay in Eilat. Best Regards Dorin

8/10 Good

neta

Stayed 2 nights in Nov 2021
Response from Dorinm on Nov 29, 2021
Dear neta, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We will be happy to see you again in the future Best Regards Dorin

6/10 Okay

Murad

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2021
Response from Dorinm on Nov 28, 2021
Dear Murad, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your review. Hope to see you again in the future. Best Regards Dorin

10/10 Excellent

yosi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Dorinm on Oct 27, 2021
Dear yosi, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We will be happy to see you again in the future Best Regards Dorin