스포츠 시설

호텔 라 레인 여행 후기

3 out of 5
호텔 라 레인
Wilhelminaplein 3, Eindhoven

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 255개 이용 후기 중 114개" "
평점 8 - 좋아요. 255개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 255개 이용 후기 중 29개" "
평점 4 - 별로예요. 255개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 255개 이용 후기 중 3개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Jayce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Bobby

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The wait staff was very informative, but when we got to our rooms the floors were soaking wet!!! We were told we would not be able to seitch rooms as the hotel was booked.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Giuseppe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Siham

출장 여행
2023년 12월에 1박 숙박함
답변 제공: Ramon 님, 2024년 1월 3일
Beste Siham, hartelijk dank voor het achterlaten van een recensie. Wij zijn blij te vernemen dat u een aangenaam verblijf heeft gehad bij ons in het hotel. Het lijkt er op dat wij nog niet een 100% score behalen afgaande op uw recensie, weet dat onze receptie 24 uur per dag beschikbaar is. Wij staan graag open voor feedback. Graag tot ziens! Met gastvrije groet, Ramon

10/10 - 훌륭해요

Danny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vriendelijk personeel 24x7 aanwezig. Hotel centraal gelegen. Nette ruime kamer met een goed werkende internet. Voorzieningen restaurants, parkeerplaats direct op naastgelegen locatie en centrum op 2 minuten loopafstand. Prijs/ kwaliteit is uitstekend👍
2023년 12월에 2박 숙박함
답변 제공: Ramon 님, 2024년 1월 3일
Beste Danny, ontzettend bedankt voor deze prachtige waardering. Zijn we heel blij mee! Wat fijn om te vernemen dat alles naar wens is geweest tijdens uw verblijf bij Hotel La Reine. Graag tot ziens! Hartelijke groeten, Ramon

10/10 - 훌륭해요

Russelie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goed
2023년 11월에 1박 숙박함
답변 제공: Ramon 님, 2024년 1월 3일
Dear Russelie, thank you very much for leaving us a review. What great to read that you enjoyed your stay at our hotel. We hope to welcome you again soon! Warm Regards, Ramon

10/10 - 훌륭해요

Othmane

2023년 11월에 1박 숙박함
답변 제공: Ramon 님, 2024년 1월 3일
Dear Othmane, thank you very much for this kind review. What great to see that you totally enjoyed your stay with us. We hope to welcome you again another time in the future! Warm Regards, Ramon

8/10 - 좋아요

Ambre

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Ramon 님, 2024년 1월 3일
Beste Ambre, hartelijk dank voor het achterlaten van een recensie. Wat fijn om te horen dat uw verblijf bij Hotel La Reine naar wens is geweest. Graag tot ziens! Met gastvrije groet, Ramon

10/10 - 훌륭해요

John

2023년 11월에 1박 숙박함
답변 제공: Ramon 님, 2024년 1월 3일
Beste John, hartelijk dank voor deze prettige waardering. Fijn om te vernemen dat u een aangenaam verblijf heeft gehad. Wij hopen u graag nogmaals te mogen verwelkomen! Hartelijke groeten, Ramon

8/10 - 좋아요

Marushka

가족 여행
좋아요: 숙박 시설 상태 및 시설
Overnight stay
This was a quick overnight as we had an early trip. Hotel La Reine is in walking distance of the city center and has many stores and eating places in it's surroundings.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Leuk hotel. Goede kamers. Vriendelijk personeel. Centrum op loopafstand.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Migle

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Mahdi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jaco

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Elles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is located between an area with cafés and bars. Very lively.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jaap

좋아요: 직원 및 서비스
grote kamer
hoi ik heb in dit hotel gezeten ik had een luxe kamer met Jaccuzzi die kapot was en een gordijn die er boven hing was ook kapot in de slaapkamer hing geen vitrage zo dat iedereen je kon zien van buiten af dat was echt minder wel jammer voor zo hotel
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Carol

연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스
The first room we were given was very dirty mainly the carpet but also someone had been smoking in the room and it stank of cigarettes we were given another room which was a lot cleaner. The hotel whilst it is clean is very tired and would benefit from a little talc. The rooms could do with painting a lighter colour to brighten them up. Can’t fault the staff really lovely and very helpful. Just seemed very basic for the money
2023년 7월에 2박 숙박함
답변 제공: Ramon 님, 2023년 8월 10일
Dear Carol,On behalf of our entire hotel team I would like to thank you for leaving us a review. We always appreciate this since it gives us good a good view in the experiences of our guests.We are very sorry for the situation with the first room that we offered you. I am happy to read that the new room was a way more better. We have discussed the situation with our Housekeeping team to make sure it will not happen again.We will share all your feedback with our team. We keep your feedback with us so that we can improve the services.Thank you for your stay at Hotel La Reine!Best Regards,Ramon

8/10 - 좋아요

Javier

좋아요: 직원 및 서비스
Muy amable el recepcionista
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

IAN

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

8/10 - 좋아요

ivana

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Trevor

2023년 6월에 1박 숙박함

4/10 - 별로예요

Jodie

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very basic, not even a kettle in the room. Room looked tired and needed redorating. Lady on reception was very helpful Felt expensive for just a room. With no extras eg. Breakfast
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Joëlle

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stille kamer
De kamer was groot en schoon. De receptioniste was vriendelijk. Het belangrijkste voor mij is rust en het was een stille kamer! Ik had een waterkoker gevraagd en kreeg deze. Ook kan je ander drinken of snacks kopen beneden. Nadelen: airco bleef knipperen en receptioniste kreeg deze niet aan de praat, de dispenser naast de wastafel misde wat wel onhandig was en de receptioniste kon dit niet oplossen, een paar dopjes op de regendouche misde waardoor daar grote stralen doorheen kwamen. Maar desondanks die kleine punten een top verblijf gehad!
2023년 5월에 1박 숙박함

8/10 - 좋아요

Nina

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Jaap

2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Muslim Erdal

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Gerda

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Keurige kamer, maar geen waterkoker, geen tissues. Grote lamp en bureaulamp deden het niet. Volgende ochtend bij uitchecken kreeg ik te horen dat er beneden wel waterkokers te leen waren, was mij 's avonds niet verteld bij binnenkomst.Vriendelijke receptioniste overigens, die blij was met al deze feedback.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you for a lovely stay
Lovely hotel with helpful staff.
2023년 3월에 2박 숙박함

8/10 - 좋아요

Angelo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Ronald

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Richard

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Gino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen hotel
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Raquel

2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Alessia

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Camera grande ma scarsamente illuminata, sui comodini e sul tavolo c'erano residui. A 15 min dalla stazione, scelto perchè aveva un buon prezzo.camera Silenziosa. Purtroppo non hanno mai risposto alle mie richieste di aiuto prima di arrivare nè su piattaforma expedia nè via mail. Per fortuna non ho avuto intoppi per arrivare e comunque il soggiorno è andato bene. Personale cordiale. Comunque lo consiglio perchè la camera è stata comoda.
답변 제공: Ramon 님, 2023년 1월 17일
Dear Alessia, Thank you very much for sharing this review with us.First of all, on behalf of our entire hotel team I would like to thank you for your stay at our hotel and for choosing Hotel La Reine as your hotel. I am happy to read that in general you enjoyed your stay with us.My apologies that the room was not cleaned well enough because of course the situation is not meeting our cleaning standards. I would like to make our apologies that the communication went wrong. We normally always reply to all our guests, so I will discuss this matter with our reception team to make sure it will not happen again. I am sorry that this caused inconvenience.Thank you for your stay with us. Have a wonderful day and maybe we may welcome you again in the future!Best Regards,RamonOperations Manager

6/10 - 괜찮아요

Jaap

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
5
Het hotel was prima vaak geweest alleen bij inchecken was buitenland de persoon kon geen woord Nederlands niet best de kamer was prima 2 kleine bedden ben er zelf nog uitgevallen en de wc bij doorspoelen bleef doorlopen zelf opgelost en bij uitchecken was er niemand dus gewoon weggegaan wel jammer wat ik mag er Altijd graag komen maar kamer 16 liever niet .
2023년 1월에 1박 숙박함
답변 제공: Ramon 님, 2023년 1월 10일
Beste Jaap,Hartelijk dank dat u de tijd heeft genomen om uw ervaring met ons te delen.Wij vinden het erg prettig dat wij u vaak van dienst mogen zijn bij een overnachting in Eindhoven. Wij vinden het dan ook jammer om te lezen dat deze keer uw verblijf niet naar de volle tevredenheid was. Wij zullen de genoemde zaken zeker intern gaan bespreken zodat we u volgende keer weer optimaal van dienst kunnen zijn.Wij kijken er naar uit om u een volgende keer weer als onze gast te mogen begroeten. Wij verzekeren u dat uw verblijf dan even naar wens zal zijn als uw voorgaande overnachtingen bij ons hotel!Hartelijke groeten,RamonOperations Manager

10/10 - 훌륭해요

Remy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Ramon 님, 2023년 1월 10일
Beste Remy, ontzettend bedankt voor het achterlaten van een recensie. Wat ontzettend fijn om te vernemen dat u een aangenaam verblijf heeft gehad bij ons in het hotel! Bedankt voor uw vertrouwen in Hotel La Reine, graag tot ziens! Warme groeten, Ramon

6/10 - 괜찮아요

Sieb

8/10 - 좋아요

Joel

10/10 - 훌륭해요

Ian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, well located
Great short stay - nothing can be faulted at this hotel
2022년 11월에 2박 숙박함
답변 제공: Kind regards, Sylvia 님, 2022년 11월 29일
Good morning Ian, thank you very much for this review and your nice words. We are happy that you have enjoyed your stay with us and we love to see you again in future.

8/10 - 좋아요

Hanna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Kind regards, Sylvia 님, 2022년 11월 12일
Dear Hanna, thank you very much for this review. Hope we may welcome you again next time? Have a lovely weekend!

10/10 - 훌륭해요

Joel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
was a great stay for the night and the staff were all very friendly
2022년 10월에 1박 숙박함
답변 제공: reception 님, 2022년 10월 25일
Hi Joel, thank you for your review and nice comment. We hope we may welcome you again as our guest in future!Kind regards, Sylvia

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
We booked this property because it was close to the football stadium.
2022년 10월에 1박 숙박함
답변 제공: reception 님, 2022년 10월 25일
Hi Peter, thank you for your review and next time you need to be in the football stadium you know where to get a nice room :)Kind regards, Sylvia

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It location- nice area close to centre- great food around
2022년 10월에 3박 숙박함
답변 제공: Ramon 님, 2022년 10월 18일
Dear Robert, thank you very much for this wonderful appreciation! What great to hear that you enjoyed your stay with us and that you liked our central location. We hope to welcome you again another time in the future! Warm Regards, Ramon

10/10 - 훌륭해요

Hanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
I was very happy. Super good service from the hotel host, very helpful with everything and they made sure my stay was accustomed to my needs. I would definetly recommend this place.
2022년 10월에 2박 숙박함
답변 제공: Chleo 님, 2022년 10월 7일
Dear Hanna,Thank you for leaving a review.We are happy to hear that you had a great stay with us.Hope to welcome you again in the future!Kind regards,

6/10 - 괜찮아요

Jan

출장 여행
좋아요: 객실의 편안함
De kamer op zich was van een goede kwaliteit toch kunnen sommige zaken niet wegstoppen dat dit een oud gebouw is. De lift is oud maar de electronica was volledig vernieuwd. Persoonlijk had ik er geen aandacht aan besteed dat dit een hotel zonder ontbijt en bar was. Op zich niet zo erg maar dan vind ik de prijs van de kamer overdreven.
2022년 9월에 1박 숙박함
답변 제공: Ramon 님, 2022년 9월 22일
Beste Jan,Namens ons receptieteam wil ik u bedanken dat u de tijd genomen heeft om ons te voorzien van een beoordeling. Allereerst willen wij u bedanken voor de mooie waardering over de kwaliteit van de kamers. Het ziet er naar uit dat niet alles naar wens is geweest. Uw feedback is voor ons zeer waardevol en wij zullen dit zeker intern gaan bespreken en meenemen. Het zijn voor ons zeker verbeterpunten waarmee we aan de slag kunnen gaan.Graag willen wij u bedanken voor uw keuze voor Hotel La Reine! Het was ons een genoegen om u als onze gast te hebben mogen ontvangen!Hartelijke groeten,RamonTeam Hotel La Reine

10/10 - 훌륭해요

Gillian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was comfortable and clean. The staff were friendly and helpful.
2022년 8월에 2박 숙박함
답변 제공: Ramon 님, 2022년 8월 30일
Dear Gillian, thank you very much for this wonderful appreciation! What great to hear that you enjoyed your stay so much! It was us a pleasure to have you as our guest and we definitely hope to welcome you again another time in the future! Thank you for your stay at Hotel La Reine! Warm Regards, Ramon

8/10 - 좋아요

Johannes

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Uitstekende accommodatie. Prima ligging tov het centrum. Enig minpunt is dat er geen ontbijt beschikbaar is, maar dan moet je naar leuk tentje in de buurt. Ook geen straf.
2022년 8월에 1박 숙박함
답변 제공: Ramon 님, 2022년 8월 16일
Beste Johannes, ontzettend bedankt voor deze prachtige waardering! Dat doet ons goed om te horen! Wat fijn om te vernemen dat u een prettig verblijf heeft gehad bij ons in het hotel afgelopen week. Hartelijk dank voor de mooie woorden! Wij hopen u zeker nog eens te mogen verwelkomen bij ons in het hotel. Wij willen u nog een prettige zomer toewensen! Hartelijke groeten, Ramon