5 개의 야외 수영장, 카바나(요금 별도), 일광욕 의자

릭소스 알라메인 여행 후기

5 out of 5
릭소스 알라메인
North Coast Matruh Road, El Dabaa

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 108개 이용 후기 중 75개" "
평점 8 - 좋아요. 108개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 108개 이용 후기 중 6개" "
평점 4 - 별로예요. 108개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 108개 이용 후기 중 3개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Mahmoud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
Rixos Alalamein is an amazing jewel on the mediterran sea. It is very secluded. Spent two nights off season so certain amenities were not open like the seasonal restaurants other then the main buffet style restaurant called Mediterranean. The private beach within a cover was gorgeous with crystal clear water better than the Maldives. The open sea beach was closed because it was off season although honestly the water was calm and swimmable so no reason to have it closed. The best thing about this resort is the staff! At service and you feel welcomed by everyone. The mediterran buffet style restaurant was the only one open and offered three meals a day plus snacks. Breakfast was by far the best. Lunch and dinner were Okay but not super fancy. Drinks and juices served anywhere on the property. Night entertainment was limited agin because of being off season but there was nightly performers and DJ. Main pool was large, super clean and very relaxing. Rooms were clean, tidy and had everything you need. Only comment would be that some of the walls and paint seems outdated and in need of resurfacing and painting rather than patch up. Overall a great experience, if you like crystal clear water and a place to seen out for a few days this is a highly recommend place. It about 3.5 hrs from Cairo.
2023년 10월에 2박 숙박함
답변 제공: Eman Waled Guest Relation. 님, 2023년 10월 29일
Dear Mahmoud , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely, Eman Waled Guest Relation.

10/10 - 훌륭해요

Emad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was outstanding: Hotel, beach, staff, dining options
2023년 10월에 1박 숙박함
답변 제공: Sohaila Waleed Guest Relation Officer 님, 2023년 10월 20일
Dear Emad, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

8/10 - 좋아요

bedour

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bel endroit.Mer superbe.Bon repas. Belle piscine.Personnel agréable.
2023년 10월에 3박 숙박함
답변 제공: Eman Waled Guest Relation. 님, 2023년 10월 16일
Dear Bedour , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely, Eman Waled Guest Relation.

10/10 - 훌륭해요

gawdat

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent staffing did their best to make sure everyone is happy and satisfied.
2023년 10월에 5박 숙박함
답변 제공: Eman Waled Guest Relation. 님, 2023년 10월 16일
Dear Gawdat , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely, Eman Waled Guest Relation.

10/10 - 훌륭해요

NABIL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good
2023년 10월에 5박 숙박함
답변 제공: Eman Waled Guest Relation. 님, 2023년 10월 16일
Dear Nabil , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely, Eman Waled Guest Relation.

10/10 - 훌륭해요

Medhat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
The food was amazing the service and staff are very nice and helpful the rooms are generally good the gym is one of the best I have ever been to in any hotel very very well equipped now the beach is unbelievable with great water color and clean white sand overall the stay was great I will definitely be back
2023년 8월에 3박 숙박함
답변 제공: Eman Guest Relation 님, 2023년 8월 31일
Dear Medhat , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely, Eman Waled Guest Relation.

10/10 - 훌륭해요

nabel

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach and the water are excellent
2023년 7월에 4박 숙박함
답변 제공: Eman Waled Guest Relation. 님, 2023년 7월 27일
Dear Nabel , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely, Eman Waled Guest Relation.

8/10 - 좋아요

Magda

2023년 7월에 3박 숙박함
답변 제공: Eman Guest Relation 님, 2023년 8월 31일
Dear Magda , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely, Eman Waled Guest Relation.

10/10 - 훌륭해요

Ihab

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our concierge team were magnificent as they tended on all our needs from restaurants reservations to external excursions and checked on us regularly, even provided us special cooked options we were craving. They made us feel very welcomed. A terrific job.
2023년 7월에 5박 숙박함
답변 제공: Viktoria 님, 2023년 7월 12일
Dear Mr.Ihab,We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive such a positive feedback. Please rest assured that your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest relations team.

4/10 - 별로예요

Amr

2023년 6월에 4박 숙박함
답변 제공: Eman Guest Relation 님, 2023년 8월 31일
Dear Amr , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely, Eman Waled Guest Relation.

10/10 - 훌륭해요

Ahmed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great time at Rixos. The staff were very helpful especially Eman, Sohayla, and the managers. The food options were great and it was easy to relax. The Turkish Hammam at the spa was also amazing I recommend it highly.
답변 제공: Eman Waled Guest Relation. 님, 2023년 7월 5일
Dear Ahmed , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely, Eman Waled Guest Relation.

10/10 - 훌륭해요

Emad 님, monroe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ms Eman; guest relations, was a great help, professional, pleasant and made things enjoyable to us Place is amazing and good is excellent
2023년 6월에 3박 숙박함
답변 제공: Eman Waled 님, 2023년 6월 28일
Dear Emad , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely, Eman Waled Guest Relation Officer

10/10 - 훌륭해요

Samer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Rixos staff especially the manger Mr Yousef and Sohaila fro guest relations went above and beyond to accommodate us in our wonderful stay at Rixos Alamein. This is a beautiful hotel with a staff that makes you feel like you are at home or that you are family. Will be coming back here again for sure.
답변 제공: Sohaila Waleed Guest Relation Officer 님, 2023년 6월 21일
Dear Samer, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

10/10 - 훌륭해요

MAGDY 님, Peterborough

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at Rixos was great and above expectations Thanks to Sohaila our personal assistant she was very helpful I will miss everything here I will be back sure and I recommend it for everyone
2023년 6월에 4박 숙박함
답변 제공: Sohaila Waleed Guest Relation Officer 님, 2023년 6월 21일
Dear Magdy, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

10/10 - 훌륭해요

Jumana 님, Encino

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful hotel and location providing pristine mediterranean waters in pool like setting. Superb all inclusive menu and unmatched customer service from check in to room service. Thanks to Sohaila Waleed for being the great face of Rixos Alamein. We are happily repeat customers 🙂 We are happily repeat customers
답변 제공: Sohaila Waleed Guest Relation Officer 님, 2023년 6월 21일
Dear Dalia, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

10/10 - 훌륭해요

Mahmoud

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent beach: sea water, sun, sand, people and staff. Extremally friendly staff, well maintained landscape, good food. All in all we really enjoyed our stay.
2023년 6월에 4박 숙박함
답변 제공: Sohaila Waleed Guest Relation Officer 님, 2023년 6월 16일
Dear Mahmoud, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

10/10 - 훌륭해요

Ibrahim

답변 제공: Sohaila Waled Guest Relation Officer. 님, 2023년 10월 18일
Dear Ibrahim, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

10/10 - 훌륭해요

RIAD 님, BALTIMORE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I had a memorable time at Rixos Alamein starting from the time we checked in, we were greeted and taking care of by Ms Sohailaa who was checking out on us every day to make sure that everything was perfect. The house keeping staff were above and beyond perfect. The team at the main dining room , Hossam, Ayman, Mahmoud and Islam were also above and beyond in their service . The food was phenomenal in each meal .We had a great time . Looking forward to come back . Thank you everyone at Rixos , you made our vacation so perfect. We highly recommend this hotel if you decide to come to the north coast, Egypt.
2022년 10월에 4박 숙박함
답변 제공: Viktoria Osypova, Guest Relation Officer 님, 2022년 10월 16일
Dear Riad, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

10/10 - 훌륭해요

Ahmed

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 7박 숙박함
답변 제공: Viktoria Osypova , Guest Relation Officer 님, 2022년 10월 13일
Dear Ahmed, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함
답변 제공: Sohaila Waled Guest Relation Officer. 님, 2023년 10월 18일
Dear Mohamed, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: Viktoria Osypova , Guest Relation Officer 님, 2022년 10월 13일
Dear Mohamed, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

6/10 - 괜찮아요

WADIEH 님, Alpharetta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beach-Excellent Food/Restaurants-Excellent Overall Properly-Good Entertainment-Poor Clientele-Poor (vailed women on beach)
2022년 7월에 3박 숙박함
답변 제공: sohaila waleed ,Guest Relation Agent 님, 2022년 8월 14일
Dear Mr. Wadieh, We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Alamein

10/10 - 훌륭해요

Mustafa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent, highly recommended.
2022년 7월에 3박 숙박함
답변 제공: sohaila waleed ,Guest Relation Agent 님, 2022년 8월 14일
Dear Mr. Mustafa, We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Alamein

10/10 - 훌륭해요

Imad 님, MARKHAM

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Stay coming from Canada 🇨🇦To Egypt for vacation Rixos exceeded our expectations staff paying attention to everyone in my family making sure all our needs and enjoying our stay Personal Guest Relations Sohaila helped us during our stay and explained everything to perfection even she reached out to us before our stay to accommodate our special request of having one room with easy access to our friend who have one year old baby Thank you Rixos We will be back ! Awadalla Family
2022년 7월에 2박 숙박함
답변 제공: Guest Relation Team 님, 2022년 7월 22일
Dear Valued Guests, We very much appreciate your comments regarding your stay at the Rixos Alamein. Every comment from our guests is very important to us, so your opinion was appreciated by the hotel management and all points were taken into account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

10/10 - 훌륭해요

hanan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredibly buffet, amazing service and very friendly staff. We loved everything this hotel offered!
2022년 7월에 1박 숙박함
답변 제공: Guest Relation Team 님, 2022년 7월 22일
Dear Valued Guests, We very much appreciate your comments regarding your stay at the Rixos Alamein. Every comment from our guests is very important to us, so your opinion was appreciated by the hotel management and all points were taken into account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

4/10 - 별로예요

Marina

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I am very sad to write a bad review as we had high hopes and expectations for this property which appears to be very elegant and luxurious and also expensive! My family stayed at Rixos Alamein June 6-10, 2022 and on the first night of our stay, the air conditioner in the ceiling had been leaking on the tiled floor (it was not leaking when we checked in and therefore we were unaware of this issue). My mother got up to use the bathroom at night and slipped on the wet floor under the AC vent and fell on her shoulder. When she went to the front desk to report the incident and seek medical attention, she was met with apathy and lack of concern for such a tremendous safety issue! She was told the doctor would arrive in half an hour but he came after almost an hour and was young and inexperienced. She herself being a physician, she was disappointed with this doctor who said that an X-ray would be useless and who did not even have a sling to provide support to her arm. Unfortunately since this incident occurred on the first night of our stay, my mom was in pain and not able to enjoy the pool, beach, or other hotel facilities. This incident was also reported to guest relations staff Marwa Sadek. Once we arrived home one week later, my mom had an X-ray done which shows she fractured her arm and it is affecting her ability to work and complete her daily activities.Additionally, we had diarrhea all week long from the food and could barely eat as a result.We had a very disappointing stay!
2022년 6월에 4박 숙박함
답변 제공: Kelly 님, 2022년 6월 24일
Thank you for taking the time to tell us about your experience at the Rixos Alamein. we sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have considered your comments and the necessary action will be taken We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 - 훌륭해요

ehab

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
High end luxury hotel with amazing white sand crystal blue beach ,pool was amazing , staff were wonderful with high end elite class service , food was excellent with huge variety and incomparable taste , overall beyond excellent vaccation
2022년 6월에 4박 숙박함
답변 제공: Kelly 님, 2022년 6월 24일
Dear Valuable Guest, Thank you for your feedback about Rixos Alamein We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,

10/10 - 훌륭해요

Jumana 님, Encino

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional beach and quality of water/sand. Excellent staff who are very polite and want to make your stay enjoyable in particular chef Hamdi Abdel Sattar who goes out of his way to make you what you want on the spot. Great service especially from Mohamnad Tarek. Excellent food choices representing Egypt’s home cooked meals very well. Thanks to manager Mohamad Hanafi for giving us a great room and extending us by two additional days. Thanks to the great service by the staff and management that made us feel very welcome and extend our stay by an additional 2 days. Sameh and Jumana Khalil.
2022년 6월에 4박 숙박함
답변 제공: Kelly 님, 2022년 6월 24일
Dear Valuable Guest, Thank you for your feedback about Rixos Alamein We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,

10/10 - 훌륭해요

Khalid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay and hotel
It was great and warm welcoming when I arrive I give it 10/10 and the hotel and stuff were awesome and it’s one of the best hotel I ever stay
2022년 6월에 2박 숙박함
답변 제공: Rixos Alamein 님, 2022년 6월 10일
Dear Khalid, We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Alamein

10/10 - 훌륭해요

Magdi 님, MARIETTA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the best resort in the Mediterranean by far
2022년 6월에 2박 숙박함
답변 제공: Rixos Alamein 님, 2022년 6월 10일
Dear Mr. Magdi , We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 - 훌륭해요

Mohamed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. The staff is very helpful and friendly. I was moving from one room to another and I forgot my wallet in the room. In 20 minutes I found one of the staff returning back my wallet without any thing missing from it. Thanks to the honest staff. Very safe place!! Many thanks to Marwa, Ahmed, and Mahmoud from the reception. Highly recommended as we are coming back next week
2022년 5월에 2박 숙박함
답변 제공: Rixos Alamein Hotel 님, 2022년 6월 10일
Dear Mr. Mohamed, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: Rixos Alamein Hotel 님, 2022년 6월 10일
Dear Our value Guest , Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely,

10/10 - 훌륭해요

Ahmed

2022년 5월에 1박 숙박함
답변 제공: Rixos Alamein Hotel 님, 2022년 6월 10일
Dear Mr. Ahmed, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Rixos Alamein hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

Hazem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 2박 숙박함
답변 제공: sherine Guest Relations team 님, 2021년 9월 20일
Dear Hazem, We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Sherine Guest Relations team

8/10 - 좋아요

ABDULLA

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 3박 숙박함
답변 제공: sherine Guest Relations team 님, 2021년 9월 17일
Dear Abdulla, Firstly we would like to thank you for the review you shared following your recent visit to our Rixos Alamein hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Sherine Guest Relations team

6/10 - 괜찮아요

Faten

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Bad experience
The hotel is clean. The food was not good- some dishes are not fresh. I got sick ( food poison after eating fish :( ) and I almost did not eat 2 days of my stay. Find stone in the salad. For the price I paid, it is a bad experience.
2021년 8월에 4박 숙박함
답변 제공: sherine Guest Relations team 님, 2021년 9월 17일
Dear Faten, We sincerely appreciate the time you spent to share your comments following your visit to our Rixos Alamein hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Sincerely, Sherine Guest Relations team

8/10 - 좋아요

Tarek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 4박 숙박함
답변 제공: sherine Guest Relations team 님, 2021년 9월 5일
Dear Tarek, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Rixos Alamein hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, sherine Guest Relations team

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay in paradise
World class resort. Check in with Mohamed Hanafi and Hiba Raga very courteous and professional. Beach is exceptional, crystal blue water that is one of the finest in the world on the beautiful Mediterranean Sea. All inclusive, staff eager to make sure entire family had a great time. Good food and service. Wonderful stay in paradise. Highly recommended.
2021년 8월에 1박 숙박함
답변 제공: sherine Guest Relations team 님, 2021년 9월 5일
Dear Mark, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Rixos Alamein hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, sherine Guest Relations team

10/10 - 훌륭해요

Tamara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 7박 숙박함
답변 제공: sherine Guest Relations team 님, 2021년 9월 17일
Dear Tamara, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Rixos Alamein hotel and are delighted to read that we were able to match your holiday expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Sherine Guest Relations team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2021년 8월에 3박 숙박함
답변 제공: Guest relations team 님, 2021년 8월 8일
Dear Valued guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Rixos Alamein hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Sherine Guest Relations team

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very professional service with a beautiful smile on the faces of all staff all times .
2021년 8월에 3박 숙박함
답변 제공: Guest relations team 님, 2021년 8월 8일
Dear Valued guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Rixos Alamein hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Sherine Guest Relations team

10/10 - 훌륭해요

Fatma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Guest relations team 님, 2021년 8월 8일
Dear Valued guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Rixos Alamein hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Sherine Guest Relations team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best hotels ever , the stuff really overqualified,they are very cooperative, welcoming , really if we want to mention everyone no word to describe except professional , so rixos is an outstanding hotel
2021년 7월에 2박 숙박함
답변 제공: Guest relations team 님, 2021년 8월 5일
Dear valued guest, Thank you very much for sharing this great review of your recent stay at Rixos Alamein. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Guest Relations team.

10/10 - 훌륭해요

Mahmoud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 6박 숙박함
답변 제공: Guest relations team 님, 2021년 8월 5일
Dear valued guest, Thank you very much for sharing this great review of your recent stay at Rixos Alamein. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Guest Relations team.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent resort. What makes truly special is the service. They go above snd beyond yo make sure you are happy and comfortable. Just yo mention a few * Ahmed Samy * Ramy Saad * Hossam Mohammed Mohamed Hanafy All did everything to make sure our entire family is happy . We were 8, 2 parents, 3 grandparents and 3 teenagers all had an amazing time.
2021년 6월에 3박 숙박함
답변 제공: Kelly 님, 2021년 7월 8일
Dear Valuable Guest Thank you for your feedback about Rixos Alamein We appreciate you taking the time to share your experience with other travellers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards.

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 6월에 2박 숙박함

10/10 - 훌륭해요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceed my expectations 😍😍
Exceptional hospitality Best hotel in North Coast by far compared by any other Hotel 🇪🇬🇪🇬
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

D Ahmed mohammed

2021년 5월에 2박 숙박함
답변 제공: Kelly 님, 2021년 7월 8일
Dear Mr Ahmed Thank you for your feedback about Rixos Alamein We appreciate you taking the time to share your experience with other travellers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best hotels
2021년 4월에 3박 숙박함
답변 제공: hiba ragaa 님, 2021년 5월 7일
Dear Valued Guest, Thank you for choosing Rixos Alamein Resort for your recent stay in North coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely , Rixos Alamein Hotel.