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이코노 로지 앤드 컨퍼런스 센터 여행 후기

2 out of 5
이코노 로지 앤드 컨퍼런스 센터
1920 Junction City Rd, El Dorado, AR

이용 후기

5.8
평점 10 - 훌륭해요. 287개 이용 후기 중 42개" "
평점 8 - 좋아요. 287개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 287개 이용 후기 중 68개" "
평점 4 - 별로예요. 287개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 287개 이용 후기 중 68개" "

5.8/10

청결 상태

7.0/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

6/10 - 괜찮아요

Joseph

별로예요: 편의 시설/서비스
The conference center was rented out to a group of individuals the night i checked in who were DJ’ing and having a lot of traffic and commotion to which the police responded my first night at the hotel.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Joseph, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the event taking place at our conference center during your stay. The safety and comfort of our guests is our utmost priority, and we have taken note of your concerns to ensure better event management in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience.

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Mat 님, 2024년 1월 30일
Sorry for your unpleasant experience. Our front desk is open 24/7 and we would be happy to change room if we had that chance. We are constantly working to improve our guest experience, Please revisit us. Thank you.

2/10 - 너무 별로예요

James

연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roach fell on my head while sleeping!!! The room was not even clean the mattress was full of blood as If someone was murdered and the window even had a bullet hole all the way thru every un safe and nasty ticks every where outside and they will not refund your money no matter what so beware and don’t stay!!!!
2023년 12월에 6박 숙박함
답변 제공: Mat 님, 2024년 1월 29일
Sorry for your unpleasant experience. Our front desk is open 24/7 and we would be happy to change room if we had that chance. We are constantly working to improve our guest experience, Please revisit us. Thank you.

2/10 - 너무 별로예요

Jeffrey

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
no water available, they did not care, refused any refund. Put me in an old building on property, not actual Lodge
2024년 1월에 1박 숙박함
답변 제공: Mat 님, 2024년 1월 28일
We understand you had no issue till very early in the morning on your check out date and we are sorry for the water issue. Any maintenance work takes a little bit of time to address and we hope you understand that. We are constantly working to improve our guest experience. Please come back and thank you for your stay.

2/10 - 너무 별로예요

Varrel

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Mat 님, 2024년 1월 16일
Sorry for any unexpected experience. We are renovating our rooms and other facilities to improve our guest experience . Please revisit us. Thank you.

2/10 - 너무 별로예요

Sergey

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
😡
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Sergey,We apologize for any inconvenience you may have experienced during your stay. We value your feedback and will make sure to share it with our team for further improvement. Please feel free to contact our management team directly to discuss your concerns in more detail. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Bryan

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Space for my truck, breakfast needs improvement
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Bryan,Thank you for bringing your concerns to our attention. We appreciate your feedback regarding the breakfast and will share it with our team for further improvement. We apologize if we were unable to accommodate your truck. We encourage you to contact our management directly for future assistance with parking arrangements.

2/10 - 너무 별로예요

Christopher

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The first room that we were given we're still being remodeled and had all kind of tools paint trash and garbage in the room we get put in another room going to the room go to sit on the bed and realize there's a pile of dog feces dried up hard in the middle of the bed finally our third room was somewhat manageable enough to be able to get some sleep after all the ordeal of getting checked in
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Christopher, We apologize for the inconvenience you experienced during your stay. We appreciate your patience as we continue to improve our facilities. Thank you for bringing these issues to our attention. We hope you were able to enjoy the rest of your stay once settled in the third room.

2/10 - 너무 별로예요

Thomas

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible stay
It was horrible!! Springs poke you thru mattress, spiders and roachs all over the room they did not clean after I repeatedly asked for room to be cleaned. This is pics after 5 days of complaining for room service and that’s how it was cleaned. Pics don’t really show how bad it was
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Thomas,We apologize for the inconvenience you experienced during your stay. Our team takes cleanliness very seriously and we will address this issue with our housekeeping staff immediately. Thank you for bringing it to our attention.

4/10 - 별로예요

dana

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Get what you pay for
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello dana, Thank you for your feedback. We strive to provide a value-driven experience for our guests. If there are any specific concerns you would like to address, please let us know.

2/10 - 너무 별로예요

stephen

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a terrible experience
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello stephen ,It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Please do not hesitate to let us know if we could be of any help.

2/10 - 너무 별로예요

Ricardo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not recommend run down not clean .Left the place immediately.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 17일
Hello Ricardo, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 - 너무 별로예요

Patricia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BAD, NASTY, UNLIVABLE
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 25일
Hello Patricia, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Emma

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Hello Emma,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
It was messy and had bugs
2023년 5월에 3박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 - 너무 별로예요

shela

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 10일
Hello shela, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - 너무 별로예요

Alexis

답변 제공: Manager 님, 2023년 10월 28일
Hello Alexis,We apologize for any inconvenience you experienced during your stay. Please provide further details so we can address your concerns promptly.

6/10 - 괜찮아요

Beth

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This places is horrible. The room was so dirty that it needed a hazard clean up crew. The refrigerator had rotten food and roaches crawling out of it the trash cans had not been emptied. The lady at the front desk change the rooms for us but the next room was just about as bad so we ended up not staying we left. Our health is more important than trying to stay in a place that was totally unfit.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 14일
Hello Beth, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 - 좋아요

Pamala

2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 24일
Hello Pamala, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

4/10 - 별로예요

Javier

2022년 8월에 5박 숙박함
답변 제공: Manager 님, 2022년 11월 17일
Hello Javier,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 - 괜찮아요

Travis

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
TV problems. Hard bed. Comfortable pillows, though. Stairs. No elevator? Nice and roomy. Overall it was fine for the price, but the room should have been cleaned better after previous residents. There was some odd liquid on the table.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 18일
Hello Travis, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Simply adequate
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 19일
Dear Guest, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

10/10 - 훌륭해요

carrie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the stay
I stayed for three days for work. I was unsure from the reviews but it was worth the stay. I will stay again when in town for work. Everything was on point!!! Peaceful and quiet!!!
2022년 6월에 3박 숙박함
답변 제공: Manager 님, 2022년 6월 12일
Hello carrie, We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We appreciate you taking the time to share your experience.

2/10 - 너무 별로예요

Phil

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Up keep poor from street view. Checkin staff not friendly. Walkway to second floor room cracked and leaning and looks like it will fall off soon. Entered room and lights would not come on. Everything was unplugged so i had to plug them in. Cable was missing from tv so it did not work. Non smoking room wreaked of smoke. Water was running through toilet due to broken chain on flap. Had to remove lid and reach in to tank to work flap to flush toilet and stop water. Cigarette burns on bedding. Generally in disrepair. Sheets appeared to be clean and that was about it. Just slept and left. When i reported these things to front desk as leaving she said she was sorry and get someone on fixing it, then kept talking to her friend and ignored me so doubt it was reported. One of the worst places i have stayed while traveling the last 2 months. Should not be offered to the public.
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 10일
Hello Phil, "We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 - 너무 별로예요

Dymond

2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 20일
Hello Dymond, It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 - 훌륭해요

Karen

2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 17일
Hello Karen, From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2/10 - 너무 별로예요

Andrew

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 5월에 3박 숙박함
답변 제공: Manager 님, 2022년 6월 10일
Hello Andrew, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

2/10 - 너무 별로예요

LaPreta

2022년 5월에 2박 숙박함
답변 제공: Manager 님, 2022년 5월 18일
Hello LaPreta, It was our privilege to earn your business and we hope to host you again on your next trip.,

2/10 - 너무 별로예요

Linsey

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was in shambles with a very humble attempt to modernize it. I saw metal support beams for the stairs rusted through with shoddy wood posts used as a bandaid repair. My towels had curly hairs and toothpaste on them, and I haven’t seen a shower that grimy since my navy days. I’m confident the guy in the room below me was selling drugs, the family down the hall appeared to live there, and the lady I passed while leaving the property appeared “professional” with her high heals and “shiny” apparel. I booked because it was the only room in town available and as soon as I could find another room, I was gone.
2022년 5월에 2박 숙박함
답변 제공: Manager 님, 2022년 5월 18일
Hello Linsey,I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

2/10 - 너무 별로예요

Ylonda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst ever.
As soon as we walked in the door going to the room, the music was loud coming from one of the rooms. The first room I was given the bed had been slept in, there was a piece of bread in the toilet, and look like a drip of blood on the sink counter. The front desk receptionist gave me another room and of course someone was in that room also. Both beds messed up, fresh cigarette smell, and tv loud. The door was completely off on the side entrance to the rooms upstairs. This all is at the rooms connected to the conference building. I got pictures of the first room. I quickly closed the door on the second room cause I knew someone was in there. The housekeeper kept asking what was wrong with the rooms as if she didn’t know. Complaining about the clerk putting us in rooms that’s not clean and the whole time they ( both housekeepers) knew and probably apart of the things that go on on that end of that hotel.
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 3일
Hello Ylonda,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 - 훌륭해요

danetta

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet
2022년 4월에 3박 숙박함
답변 제공: Manager 님, 2022년 4월 11일
Hello danetta, Thank you so much for the incredible rating. We look forward to your next visit!

4/10 - 별로예요

Jake

2022년 3월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 6일
Hello Jake, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 - 훌륭해요

Carina

출장 여행
Very friendly staff
2022년 2월에 6박 숙박함
답변 제공: Manager 님, 2022년 3월 4일
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 - 훌륭해요

Florence

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 2박 숙박함
답변 제공: Manager 님, 2022년 2월 27일
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

6/10 - 괜찮아요

Florence

가족 여행
2022년 2월에 2박 숙박함
답변 제공: Manager 님, 2022년 2월 22일
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

4/10 - 별로예요

coyitito

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 2월에 1박 숙박함
답변 제공: Manager 님, 2022년 2월 17일
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

2/10 - 너무 별로예요

chris

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 2박 숙박함
답변 제공: Manager 님, 2022년 5월 18일
Hello chris, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 - 너무 별로예요

Chester

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Manager 님, 2022년 2월 6일
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

6/10 - 괜찮아요

Amber

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함
답변 제공: Manager 님, 2022년 1월 16일
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

10/10 - 훌륭해요

Amber

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 4박 숙박함
답변 제공: Manager 님, 2022년 1월 12일
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

6/10 - 괜찮아요

Paula

가족 여행
좋아요: 직원 및 서비스
The hotel was old and smelled bad. No heated pool as advertised online.
2022년 1월에 3박 숙박함
답변 제공: Manager 님, 2022년 1월 5일
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our pool. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 - 별로예요

James

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was nice
2022년 1월에 1박 숙박함
답변 제공: Manager 님, 2022년 1월 5일
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff. We hope to see you again in the future. Thank you for your valuable business.

6/10 - 괜찮아요

Brittany

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함
답변 제공: Manager 님, 2022년 3월 8일
Hello Guest, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 - 너무 별로예요

Samuel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roaches
Roaches never stay again
2021년 10월에 5박 숙박함
답변 제공: Manager 님, 2021년 11월 9일
Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Emma

2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 1월 30일
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Henry

2021년 10월에 2박 숙박함
답변 제공: Manager 님, 2021년 10월 31일
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

2/10 - 너무 별로예요

Charles

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
After check in went to room. Smelled like mold, people outside partying all night couldn't sleep. Shower had hair in it, and so did the sink. Wouldn't recommend to anyone.
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 16일
I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 31일
Thank you for your review and comments regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Close to events i attend
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 17일
Thank you for taking the time to share your comments regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

2/10 - 너무 별로예요

Kelly

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don't do it!!!!
When we first arrived, everything looked great. The PM desk clerk was super sweet. However, when we arrived to our room. .. Roaches. I saw at least 3 before I was even done inspecting the room. It is severely behind on building and room maintenence. As for cleanliness.... My standards are high, but I am pretty sure most would consider someone else's hair in the bathtub nasty. Also, thus is not a very safe area either. Loud music all night long. Just not at all what is portrayed on the site. BUT they did have a coffee maker.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 18일
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.