Sorry for the inconvenience, we are currently under renovations and are happy we were able to get the issue resolved quickly. We hope to see you again soon once all renovations are finished. Thank you for your stay.

We are glad you enjoyed your stay with us and that we were able to help you with any issues or questions you had. We hope to see you again soon.

We are glad you enjoyed your stay and hope to see you again soon.

We are glad you enjoyed your stay with us and hope to see you again soon.

We are glad you enjoyed your stay, please let us know if you have any suggestions on how we can better your next visit. Thank you for your preference

Thank you for your preference. We are glad you enjoyed you stay and hope to see you again soon.

Gracias por su preferencia

We are glad you enjoyed your stay and hope to see you again soon.

Perdone la molestia, de dejarnos saber la hubieramos movido de habitacion. Gracias por dejarnos saber y nos pondremos en accion para mejorar en ese aspecto. Esperamos volver a verlos pronto.

We are glad that you were happy with your stay. If you could please let us know what we could do to improve your experience we would really appreciate it. Thank you for your stay.

We appreciate your stay and hope to see you again soon

We are glad you enjoyed your stay and were happy with the service provided by our staff. We hope to see you again soon.

Sorry to see you were 100% satisfied with your stay. If you could please expand on how we can better your stay.

Sorry about your bad experience during your stay. Could you elaborate on the issues that you experienced during your stay for such a low rating so that we may address them and make your stay more enjoyable.

Thank you for your preference, we hope to see you again soon.

We are glad you enjoyed your stay and are happy we were able to make your stay enjoyable. We hope to see you again soon.

We are glad you enjoyed your stay and hope to see you again soon.

Thank you for your stay, we hope to see you again soon.

Thank you for your stay. We hope to see you again soon.

We are glad you enjoyed your stay and hope to see you again soon.

We apologize about your experience and will speak with our employees. If you had any problems with your room you could have asked to be moved to another room or canceled your stay with us but there was never a request made. Upon further review, room service was not given to the room because of the "Do Not Disturb" sign that was on the door for the duration of your stay. Also, our policy states that for guest comfort and so everyone can have access to amenities the pool is for registered guests only. You had over 10 guests with two more cars on the way of people when you were told about the policy. You were aggressive and intoxicated and resorted to insult and verbally abuse the employees cursing at them and making xenophobic comments. When asked to leave you refused and stayed the night and caused damage to the room and that is why the deposit was lost. We apologize and will get the issues with your room looked into and fixed ASAP. Thank you and we hope to see you again.

We are so sorry about your bad experience on your stay and hope this will not dissuade you from staying with us again. We will speak with the staff and get these problems resolved as soon as possible. Thank you for your feedback.

We are glad you enjoyed your stay and hope to see you again soon.

Thank you we are glad you enjoyed your stay and had a good experience with our staff members. We hope to see you again soon

We are glad you enjoyed your stay. We hope to see you again soon.

Sorry for the inconvenience sir we are looking into remodeling here in the near future. The 100 security deposit is taken at check in and returned at checkout if there is no problems. That is the way we guarantee that people don't smoke in the rooms or party sin the hotel rooms which guarantees our guest a good night sleep and safety on the property.

Thank you for your stay. He hope to see you again soon.

Sorry for the inconvenience we are currently awaiting inspection to be able to open the pool and spa. We offer coffee and juice in the mornings in the lobby. We will try to resolve this quickly and hope to see you again soon.

Disculpe la molestia de que los haiga despertado en la noche. Hablaremos con los empleados de noche para corregir el problema. Esperamos verlos de nuevo pronto.

Thank you for your stay. We hope to see you again soon.

We are glad you enjoyed your stay and hope to see you again soon.

Gracias por su preferencia, esperamos verlos de nuevo pronto.

We are glad you enjoyed your stay nd hope to see you again soon.

Muchas gracias por su estancia. Disculpe lo de el desayuno al momento estamos ofreciendo cafe y jugos en las mananas. Esperamos verlos de nuevo pronto.

A security deposit is held for the room which is then returned after checkout if no issues occur. Sorry for the inconvenience.

Gracias por su preferencia. Esperamos verlos de nuevo pronto.

We are glad you enjoyed your stay and hope to see you again soon.

Agradecemos que su haiga hospedado con nostros. Esperamos tenerlos de vuelta pronto.

Thank you for your stay. We hope to see you again soon.

We are glad you enjoyed your stay and hope to see you again soon.

We are glad you enjoyed your stay and we hope to see you again soon.

We apologize for the inconvenience and will work to fix these issues to better accommodate your stay. We hope to see you again soon.

Thank you for your stay. We hope to see you again soon!

Gracias por su preferencia. Esperamos verlo de nuevo pronto.

Sorry to hear that you had an unpleasant experience on your stay. We will talk with the staff to fix this issue and we hope to see you again soon.

Senorita como se le explico varias veces cuando marco. Nosotros no le cobramos nada, usted hizo su pago por una compania tercera por internet. Se le explico que tenia que ponerse en contacto con ellos para arreglar eso ya que nosotros no tenemos nada que ver con lo que le cobraron solo recibimos la infomacion de su reservacion. Gracias y esperamos que pueda resolver su problema con el sitio donde hizo la reservacion.