로비

힐튼 가든 인 엘 파소 에어포트 여행 후기

3 out of 5
힐튼 가든 인 엘 파소 에어포트
6650 Gateway Blvd E, El Paso, TX

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 771개 이용 후기 중 468개" "
평점 8 - 좋아요. 771개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 771개 이용 후기 중 55개" "
평점 4 - 별로예요. 771개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 771개 이용 후기 중 23개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

SEONGJIN

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Bryan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close proximity to entertainment and good dining
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear Bryan, Thank you for the generous review of your recent stay at the Hilton Garden Inn El Paso Airport. We are pleased you found our location close to the entertainment and many restaurants to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Melissa SelbyGeneral Manager

8/10 - 좋아요

Juana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Our toilet did not fill up with water. We had to reset it by removing the top in order for the water to start running.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Dear Juana, Thank you for choosing Hilton Garden Inn El Paso Airport. We are glad you had an overall comfortable stay. However, we sincerely apologize for the issue you encountered in your bathroom and any inconvenience it may have caused. We will share your concerns with our maintenance team to ensure a better guest experience going forward. Thank you again; we look forward to your next visit.Sincerely,Melissa SelbyGeneral Manager

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear Elaine, Thank you for choosing Hilton Garden Inn El Paso Airport and sharing your five-star rating. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us. It was our pleasure hosting you, and we hope to see you again whenever you return to El Paso.Sincerely,Melissa Selby,General Manager

10/10 - 훌륭해요

Linda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gusto mucho el hotel primera ves que me quedaba en uno me encanto
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Linda, Thank you for choosing Hilton Garden Inn El Paso Airport for your recent stay and for sharing your experience with fellow travelers. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We hope to have the pleasure of accommodating you again soon.Sincerely,Melissa SelbyGeneral Manager

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Katie,Thank you for choosing Hilton Garden Inn El Paso Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our spotless property and had a great time while you were here. We hope to have the pleasure of accommodating you again soon.Sincerely,Melissa SelbyGeneral Manager

10/10 - 훌륭해요

Yesenia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly, courteous and checked us in, in a timely manner
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 4일
Dear Yesenia, Thank you for the excellent review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn El Paso Airport.Sincerely, Melissa Selby General Manager

2/10 - 너무 별로예요

Patrick

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 2월 6일
Dear Patrick, Thank you for staying with us and taking the time to share your review. Please accept our apologies for not meeting your expectations. We strive to ensure comfortable accommodations with outstanding service for each guest, and we regret this was not your experience. We hope we can earn your confidence again on a future visit to El Paso.Sincerely, Melissa Selby General Manager

8/10 - 좋아요

GUILLERMO

2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 13일
Dear Guillermo, Thank you for your rating of Hilton Garden Inn El Paso Airport. We are pleased your stay with us was great and look forward to welcoming you back soon.Sincerely,Sabine WeigeltGeneral Manager

2/10 - 너무 별로예요

Gustavo

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Gustavo, Thank you for choosing our hotel for your stay. On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations or ours. We hope you will consider giving us another chance in the future so we can provide you with the perfect stay you deserve.Sincerely,Sabine WeigeltGeneral Manager

8/10 - 좋아요

Guillermo Dyck

2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Dear Mr. Dyck, Thank you for taking the time to share your feedback regarding your recent visit to Hilton Garden Inn El Paso Airport. We are pleased to know that you enjoyed your overall stay with us. We look forward to welcoming you back soon.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: General Manager 님, 2023년 10월 8일
Dear Patrick, Thank you for choosing Hilton Garden Inn El Paso Airport and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Sabine WeigeltGeneral Manager

8/10 - 좋아요

Lourdes

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear Lourdes, Thank you for the nice rating. We are glad you enjoyed your overall stay. It was our pleasure hosting you at Hilton Garden Inn El Paso Airport; we hope to see you again soon. Sincerely,Sabine Weigelt,General Manager

10/10 - 훌륭해요

Kaylee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Dear Kaylee, It was a pleasure having you as our guest at Hilton Garden Inn El Paso Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Roberto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience. Hotel Staff very nice .
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 20일
Dear Roberto, Thank you for the excellent review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn El Paso Airport.Sincerely,Sabine Weigelt,General Manager

6/10 - 괜찮아요

ODISEA 님, Chihuahua

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No teniamos persianas Black out, solo las laterales decorativas...tuvimos que juntar las cortinas con una liga para evitar que entrara el sol por la mañana
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 15일
Dear Odisea, Thank you for being our guest and sharing your feedback. We apologize for the inconvenience you had with the lack of black-out blinds in your room. We have discussed your concerns with appropriate individuals to improve our service going forward. We hope you had an overall good experience and will consider us again in the future. Sincerely,Sabine Weigelt,General Manager

2/10 - 너무 별로예요

william

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
They were rehabbing the lobby y with extreme noise that made conversation impossible
2023년 8월에 2박 숙박함
답변 제공: Sabine Weigelt General Manager 님, 2023년 8월 8일
Dear William, Thank you for your recent stay with us. We regret not meeting all of your expectations and are sorry for the inconvenience due to the makeover of our lobby. We are excited about the final result and hope that you will have the opportunity to enjoy our new accommodations at a later date. Sincerely,Sabine WeigeltGeneral Manager

8/10 - 좋아요

Raquel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s okay I’ve had better and I thought that in this heat the a/c could be better I will definitely not come back
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 6일
Dear Raquel, Thank you for taking the time to share your review of Hilton Garden Inn El Paso Airport. We apologize for the concerns you had with the air unit in your room. We will address this appropriately, and we want to thank you for your patience. We appreciate your feedback as we are dedicated to improving our guest experience. We hope you will change your mind and reconsider us in the future.Sincerely,Sabine WeigeltGeneral Manager

8/10 - 좋아요

JOSE HUGO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok
Ok
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 2일
Dear Mr. Hugo, Thank you for sharing the nice rating about your experience at Hilton Garden Inn El Paso Airport. We are happy to see your visit was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,Sabine Weigelt,General Manager

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo muy bien, solo una sugerencia. La entrada del hotel tiene muy poca sombra y en la poca que hay estacionan la van que te lleva al aeropuerto, sugiero ampliar el área de sombra en la entrada del hotel. Gracias
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 17일
Dear Marco, Thank you for taking the time to share the details of your stay at the Hilton Garden Inn El Paso Airport. We are glad you had a pleasant stay with us. We have also noted your additional comments and will be sure to share them with our whole team. We appreciate your business and look forward to having you as our guest again. Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Oscar A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean
2023년 7월에 1박 숙박함
답변 제공: Sabine Weigelt General Manager 님, 2023년 7월 14일
Dear Oscar, Thank you for choosing Hilton Garden Inn El Paso Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our spotless and comfortable property. We look forward to having the pleasure of accommodating you again soon.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Maria

좋아요: 청결 상태
Great customer services
2023년 6월에 3박 숙박함
답변 제공: General Manager 님, 2023년 7월 11일
Dear Maria, Thank you for sharing feedback regarding your stay at the Hilton Garden Inn El Paso Airport. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. We appreciate your business and look forward to seeing you again soon.Sincerely,Sabine Weigelt,General Manager

4/10 - 별로예요

Paul

2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 3일
Dear Paul, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hilton Garden Inn El Paso Airport.Sincerely,Sabine Weigelt,General Manager

8/10 - 좋아요

Eduardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 20일
Dear Eduardo, Thank you for being our guest at Hilton Garden Inn El Paso Airport. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Miguel Angel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
excelente ubicación para ir de compras hotel tranquilo y familiar. personal atento
2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 29일
Dear Miguel Angel, Thank you for the generous review of your recent stay at the Hilton Garden Inn El Paso Airport. We are pleased you found our location near the shopping area to be perfect for your plans and that you liked our friendly staff. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Myra

2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 13일
Dear Myra, Thank you for choosing Hilton Garden Inn El Paso Airport and for the excellent rating. We are thrilled that we exceeded your expectations and that you had a great time here. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Airport shuttle 24 hours very good. Free
Airport shuttle 24 hours very good
2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 2월 19일
Dear Guest, Thank you so much for your kind review. We are glad our location perfectly suited your needs and that you appreciated our complimentary shuttle service. It was a pleasure hosting your visit, and we look forward to hosting you again at Hilton Garden Inn El Paso Airport.Sincerely,Sabine Weigelt,General Manager

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to airport
Close to airport
2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 2월 17일
Dear Michael,Thank you for the generous review of your recent stay at the Hilton Garden Inn El Paso Airport. We are pleased you found our location near the airport to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

MELISSA 님, CARLSBAD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is good.
2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 2월 13일
Dear Melissa, We are delighted to read the review of your stay at Hilton Garden Inn El Paso Airport. We strive to provide each guest a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us. It was our pleasure hosting you, and we hope to see you again whenever you return to El Paso.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

TRACY

2023년 1월에 2박 숙박함
답변 제공: General Manager 님, 2023년 3월 12일
Dear Tracy, Thank you so much for the perfect rating of your time at Hilton Garden Inn El Paso Airport. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely,Sabine Weigelt,General Manager

8/10 - 좋아요

Ratna

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean, quiet and comfortable perfect for sleeping after long tiring travels.
2023년 1월에 1박 숙박함
답변 제공: General Manager 님, 2023년 1월 22일
Dear Ratna, Thank you for taking the time to review your recent stay at Hilton Garden Inn El Paso Airport. We are pleased to know you rested well in our comfortable accommodations. It was a pleasure hosting you, and we look forward to welcoming you again. Sincerely,Sabine Weigelt,General Manager

2/10 - 너무 별로예요

Mickie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Horrible service. Chose to eat at the restaurant. The food was not edible at all. The snack items selection was dismal. Will not stay here again!!
2023년 1월에 1박 숙박함
답변 제공: General Manager 님, 2023년 1월 17일
Dear Mickie, Thank you for staying with us. We are very disappointed that we did not meet your expectations at our hotel restaurant. We will discuss this with our culinary team to address these concerns. We value your business and hope we can earn your confidence again on a future visit to El Paso.Sincerely,Sabine Weigelt,General Manager

8/10 - 좋아요

Alberto

답변 제공: General Manager 님, 2023년 3월 22일
Dear Alberto, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hilton Garden Inn El Paso Airport, and we look forward to welcoming you again soon.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Gloria

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 4박 숙박함
답변 제공: General Manager 님, 2023년 1월 5일
Dear Gloria,Thank you so much for the perfect rating of your time at Hilton Garden Inn El Paso Airport. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely,Sabine Weigelt,General Manager

10/10 - 훌륭해요

Victor

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very difficult access
2022년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 1월 1일
Dear Victor, Thank you for your review of Hilton Garden Inn El Paso Airport. While we hope you had a pleasant stay overall, we regret any inconvenience caused to you. We are grateful for your feedback, and we wish you a very Happy New Year. Sincerely,Sabine Weigelt,General Manager

2/10 - 너무 별로예요

Elizabeth

2022년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 22일
Dear Elizabeth, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: General Manager 님, 2022년 12월 26일
Dear Joseph, Seasons Greetings! Thank you for your kind review of your stay at the Hilton Garden Inn El Paso Airport. We are pleased you enjoyed your time here. It was a pleasure having you as our guest, and we look forward to welcoming you back to this area.Sincerely,Sabine Weigelt,General Manager

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean safe place
2022년 12월에 1박 숙박함
답변 제공: General Manager 님, 2022년 12월 18일
Dear Michael, Thank you for your kind review of Hilton Garden Inn El Paso Airport. We are pleased you enjoyed our well-maintained property. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. We wish you a wonderful holiday season. Sincerely,Sabine Weigelt,General Manager

10/10 - 훌륭해요

Steven

좋아요: 직원 및 서비스
the shuttle to the airport is on immediate call 24/7.
답변 제공: General Manager 님, 2022년 12월 5일
Dear Steven, We appreciate the fantastic feedback regarding your stay at Hilton Garden Inn El Paso Airport and the compliments on our shuttle service and drivers. We are glad this service was an added convenience for you, and we thank you for sharing this with fellow travelers.Sincerely,Sabine Weigelt,General Manager

4/10 - 별로예요

Ricardo

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Una de las almohadas estaba manchada de sangre, no hacen la limpieza si no lo solicitas.
2022년 11월에 2박 숙박함
답변 제공: General Manager 님, 2022년 11월 24일
Dear Ricardo, Thank you for being our guest and for your review. We apologize for the issues you encountered with your room. We also regret your disappointment with the changes in our housekeeping policies and appreciate your patience. Rest assured, we will be more diligent in informing our guests about such changes in the future. We will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. We hope you will return to experience our hotel as we would have liked you to during this visit.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Estaban pintando los cajones de estacionamiento y no habia lugares para estacionarse
2022년 11월에 1박 숙박함
답변 제공: Sabine Weigelt General Manager 님, 2022년 11월 21일
Dear Luis, Thank you for choosing Hilton Garden Inn El Paso Airport for your recent stay and for sharing your experience with fellow travelers. We hope overall you had a pleasant stay. However, we regret the inconvenience caused due to the parking area and appreciate your patience. We hope to have the pleasure of accommodating you again soon.Sincerely,Sabine WeigeltGeneral Manager

4/10 - 별로예요

Ricardo

출장 여행
Room was ok however, breakfast was not include, breakfast is an additional $14.99! Paid around $180 for the room and you would think it would be included. There are a lot of hotels out there that are just as nice and are priced less than this one that do include breakfast. Also I choose this hotel b/c check-out is 12 noon. On this stay the fire alarm went off around 9:30am. The alarm went off just for a minute, no evacuations occurred, wondering if this was not done on purpose to have people check out. A similar occurrence happened at the Hilton Garden Inn in Lubbock, tx where people come knock at the door around 10am. Not sure if I will be staying at this hotel chain again!
2022년 11월에 1박 숙박함
답변 제공: Sabine Weigelt General Manager 님, 2022년 11월 21일
Dear Ricardo, We value your feedback, and we are grateful for your detailed comments. We regret any disappointment you experienced due to our breakfast options. We also apologize for the fire alarm concerns and appreciate your patience. We hope the positive aspects of your stay made up for us not meeting every expectation. We hope we can earn your confidence again on a future visit to El Paso.Sincerely,Sabine WeigeltGeneral Manager

8/10 - 좋아요

Marilyn

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
‘Pet friendly’ but nowhere to walk dog. Location dark, no grass. Inside was fine but location not for a woman traveling alone or for someone with a pet.
2022년 11월에 1박 숙박함
답변 제공: General Manager 님, 2022년 11월 20일
Dear Marilyn, Thank you for sharing your review of Hilton Garden Inn El Paso Airport. We appreciate the kind rating, but we regret you did not leave completely satisfied. We are disappointed that our location did not suit your needs, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Sabine Weigelt,General Manager

10/10 - 훌륭해요

David

2022년 11월에 4박 숙박함
답변 제공: Sabine Weigelt General Manager 님, 2023년 2월 12일
Dear David, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hilton Garden Inn El Paso Airport, and we look forward to welcoming you again soon.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

JOSEFA 님, ALAMOGORDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff very friendly and courteous. Room clean and comfortable. Very quiet.
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 23일
Dear Josefa,We are delighted to read the review of your stay at Hilton Garden Inn El Paso Airport. It's great to read you loved our well-appointed rooms and friendly front desk staff. We hope to have the pleasure of accommodating you again soon.Sincerely,Sabine WeigeltGeneral Manager

8/10 - 좋아요

Rebekah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is well kept, clean, & safe. The downside is that it is right next to a highway. If you are a light sleeper, I would look elsewhere. The beds were comfy & room was very clean. The pictures show a hot tub and that is not current. The hot tub area was filed in with cement.
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 17일
Dear Rebekah,Thank you for choosing Hilton Garden Inn El Paso Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our well-kept property, location, and comfortable beds. We hope to have the pleasure of accommodating you again soon.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Merced

2022년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 1월 10일
Dear Merced,Thank you for the perfect rating. We are glad you had a wonderful time at Hilton Garden Inn El Paso Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Sabine WeigeltGeneral Manager

8/10 - 좋아요

Cesar

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recomendable
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 3일
Dear Cesar, Thank you for choosing Hilton Garden Inn El Paso Airport for your recent stay and recommending us to fellow travelers. We are glad you had a pleasant stay and hope to have the pleasure of accommodating you again soon.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 3일
Dear David, Thank you for rating your stay at Hilton Garden Inn El Paso Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Sabine WeigeltGeneral Manager

10/10 - 훌륭해요

Perla

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean hotel
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 9월 27일
Dear Perla,Thank you for choosing Hilton Garden Inn El Paso Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our well-kept property and had a great time while you were here. We hope to have the pleasure of accommodating you again soon.Sincerely,Sabine WeigeltGeneral Manager