Dear Paul,Thank you for staying at Holiday Inn Express & Suites Elgin. We appreciate your feedback. We are happy to hear about your great experience. We are delighted to hear that your stay exceeded your expectations. Thank you again for your review. We hope to host you again soon.

Dear Maria,Thank you for sharing your valuable thoughts. We take your concerns seriously, and our housekeeping team will remedy the odor issue. Please consider staying with us again for an even better experience.

Dear Scott,Thank you for sharing your comments with us. We are always open to constructive input, and we will take your concerns regarding our breakfast service into consideration. Thank you, and we hope to have the opportunity to show you a better experience in the future.

Dear Douglas,It's disheartening that your time with us thoroughly displeased you, and we sincerely apologize for the issues you dealt with. Your feedback means the world to us and will be used to help us make improvements where necessary. Thank you for allowing us to host you, and we hope you'll revisit us for a better overall experience.

Dear Massiel,Thank you for being our guest and sharing your feedback. While we are sorry there was a concern with an odor, we are thrilled you enjoyed a delicious breakfast before heading out on your busy day. For future visits, please know that our team is always ready to provide assistance and address any issues that may arise. We hope to have the pleasure of welcoming you back again soon.

Dear Jesus, Thank you for your review and for giving us a perfect rating! It was a pleasure having you here, and we hope you return soon.

Dear Robert,We were happy to provide you with clean, quiet accommodations, and we're glad our friendly staff made you feel welcome. The next time you're in town, please come back to see us at Holiday Inn Express & Suites Elgin!

Dear Nathan,We're sorry to hear that you didn't have a good time with us. Please accept our apologies for any upkeep concerns during your visit, as this is never our intention. We will be sure to look into all your comments further and make improvements for the future. Thank you, and we hope to hear from you soon.

Dear Chandra,It was wonderful having you as our guest recently! Thank you so much for your wonderful review and for giving us a perfect rating. We hope to welcome you back again soon!

Dear Juan,We're delighted you enjoyed your stay at Holiday Inn Express & Suites Elgin! Thank you for the kind review. Please come see us again soon.

Dear Erika, It was such a pleasure to welcome you to Holiday Inn Express & Suites Elgin! We appreciate you shining the spotlight on our hospitable team and delicious breakfast offerings. Your feedback regarding the pool will be shared with maintenance to ensure any necessary adjustments are made promptly. Thank you for taking the time to leave a review, and we hope you return soon!

Dear Kimberly, Thank you for taking the time to provide your feedback. We're pleased to hear that our hotel family was able to offer warmth and friendliness during your difficult time. We genuinely regret the oversight regarding the room conditions you highlighted. Your observations are crucial, and our team will be working to address these concerns. We hope to have another opportunity to welcome you back and provide a more polished experience.

Dear Armando, Thank you so much for taking the time to share your thoughts with us. We're thrilled you had an enjoyable experience, and we appreciate you giving us a perfect rating. It was a pleasure having you here, and we hope you return soon.

Dear Michael, Thank you for taking the time to share your experience at Holiday Inn Express & Suites Elgin. We're pleased to hear that you found the hotel to be nice and appreciated the quietness of our rooms. We acknowledge the feedback about the shower drain and the elevator and will certainly take it into consideration for future improvements. We're glad the free parking was a benefit to you, despite its challenges. We hope to have the opportunity to serve you again in the future.

Dear Kent, Thank you for choosing Holiday Inn Express & Suites Elgin, and we are thrilled to have earned your five-star rating. It is wonderful to know our fresh and clean accommodations made for a memorable stay. We appreciate your review and hope to welcome you back in the future!

Dear Roxanne,Thank you for choosing our hotel for your recent visit to Elgin. We're glad you enjoyed your stay with us and our excellent facility. Please allow us to host you again at Holiday Inn Express & Suites Elgin.

Dear Maribel, Thank you for your review. It's wonderful to know that our great location was the highlight of your visit. However, we regret that you were not fully satisfied with your stay. What you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so that improvements can be made. Although we undergo regular pest control procedures, we will conduct a complete evaluation to determine where we may have fallen short during your stay. We hope you will give us another opportunity in the future to change your lasting impression.

Dear Manuel, Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your stay. We're glad to hear that overall it was satisfactory, and we're always here to listen and improve. If there's anything specific you'd like to share or any suggestions you have, please feel free to reach out. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future!

Dear Vera,Thank you for choosing Holiday Inn Express & Suites Elgin! We're thrilled you found our accommodations to be comfortable, and we can't wait to welcome you again in the future.

Dear Thomas, Thank you for taking a moment to leave a review. Based on your rating, it seems you enjoyed the majority of your experience! That said, we regret falling short of our goal of providing memorable hospitality, and we'll be sure to discuss your report internally so the necessary adjustments can be made. It was a pleasure having you here, and we hope to welcome you back in the future.

Dear Cindy, Thank you for taking a moment to leave a review. Our team is always seeking new ways to improve, so we'll be sure to share your comments about the entryway and outside area internally. It was a pleasure having you here, and we hope to welcome you back again in the future.

Dear Jenny,Thank you for taking a moment to share your experience. It's always our hope our guests have an exemplary visit, so we are sorry to hear about your concerns, and you can be sure they will be reviewed internally to make sure we do better going forward. That said, we are happy you enjoyed the second room and a delicious breakfast before heading out on your busy day. It's our hope we have the opportunity to welcome you back to show you our true value and caring spirit.

Dear Arthur,Thank you for staying with us. Please know there is always a member of our friendly staff available to assist you with any maintenance issues you may encounter during your visit. Please accept our apologies that there was an unpleasant odor in your room. We will be conducting an investigation into this matter to ensure the issue is resolved. Thank you for your feedback and we wish you pleasant future travels.

Dear Reynaldo,If there is a word that we want our guest to describe their stay, it would be excellent! We are most grateful for your five-star rating of Holiday Inn Express & Suites Elgin and for taking the time to review your visit. Anytime you are in the area, it would be a pleasure to welcome you back again. Returning guests always bring a smile to our faces!

Dear Jatashsa,It was a pleasure hosting you at Holiday Inn Express & Suites Elgin! We're glad our convenient location impressed you and that your overall stay was pleasant. The next time you're in town, please come see us again.

Dear Angela,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with our accommodations. Your comments are important to us, and we'll use them as we continually work to improve our facility. Given another opportunity, we hope we can host you for the visit you expected.