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수퍼 8 바이 윈덤 엘크 시티 여행 후기

2 out of 5
수퍼 8 바이 윈덤 엘크 시티
2801 E Highway 66, Elk City, OK

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 464개 이용 후기 중 123개" "
평점 8 - 좋아요. 464개 이용 후기 중 142개" "
평점 6 - 괜찮아요. 464개 이용 후기 중 101개" "
평점 4 - 별로예요. 464개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 464개 이용 후기 중 47개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

Syed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an older property.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and enjoyable to interact with.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

David 님, Ingleside

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy Access off the Highway with extra large parking lot
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 2일
Hello David, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

David

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is very outdated with many repairs need and done holes in carpet. Also bedspread had a cigarette burn in it the toilet was not bolted completely down to the ground so it rocks. All the sheets are clean pills were fine just a hotel that's in dire need for update
2024년 3월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 19일
Hello David, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

Frank

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No towels in room, floor dirty, ice machine broken, no breakfast of any kind
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 16일
Hello Frank, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

6/10 - 괜찮아요

Lucie

별로예요: 숙박 시설 상태 및 시설
NO BREAKFAST, old hotel, not that clean but price is cheap..
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 16일
Hello Lucie, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

4/10 - 별로예요

Lacey

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
More cons than pros. Really disappointed with this Wyndham property. The room smelled like SMOKE even though it was a “non smoking room with a $150 cleaning fee” label on the door, the toilet ran all night, the toilet handle was broke, there was a used/dirty towel hanging up in the bathroom, 1 of 3 lamps in the room worked, there was a cigarette burn on the comforter, the walls are paper thin, and we just didn’t feel safe at all during our stay (the side door was unlocked the whole time, didn’t have to use a key to get inside). Not a place I will want to take my children again. The key to my door didn’t work half the time. Pros: water in the shower was nice and hot and the bed was actually pretty comfortable!
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 10일
Hello Lacey, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

2/10 - 너무 별로예요

Bettye

좋아요: 직원 및 서비스
Hotel says they did not get payment from Expedia and we showed receipt that it was paid. Had to pay again with card in order to stay. Expedia needs to get payment to hotels ASAP.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 2일
Hello Bettye, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, nice staff, convient and affordable
2024년 2월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 28일
Hello Brent, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I reserved a nonsmoking room. Upon entry, it did not smell like an ashtray, but it sorta smelled like someone might have smoked in it at some point. The reservation website indicated that breakfast was provided. The sign said sorry not serving breakfast, but they did have coffee there. Other than that, everything was OK. There's an Italian restaurant within sight with high marks. Aside from that you need to drive on into town.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 26일
Hello Joseph, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

David

2024년 2월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hello David, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 - 너무 별로예요

Giorgi

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charged me 50$ without reason and didn’t tell about it, I see it now in my bank account. I don’t know what happened
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 20일
Hello Giorgi, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

8/10 - 좋아요

Ryan

2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hello Ryan, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

4/10 - 별로예요

mavis

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Person at desk was very unfriendly. Adverted breakfast, clerk said just coffee. Felt unsafe. Room was next door to laundry, very nosie into the night. Very few people staying there. Seemed those that were there were permanent.
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 3일
Hello Mavis, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Lisa

좋아요: 직원 및 서비스, 편의 시설/서비스
Room was not clean. Stains on the comforter, toilet was dirty, floor not vacuumed. Needs to be updated.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 19일
Hello Lisa, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 19일
Hello Valued Customer, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 - 별로예요

jay

No extras
The advertised breakfast is only a cup of coffee. Not even hot water for your own tea or Cocoa. Our room for two (king bed) was clean and quiet. No bath mat only two towels and one hand towel. We stayed two nights and the room was not refreshed after the first day. The price was good.
2023년 12월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 19일
Hello Jay, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - 괜찮아요

michael

출장 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 17일
Hello Michael, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 - 별로예요

Raelena

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were no vending machines or a proper breakfast...room smelt with old cigarette smoke.
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 6일
Hello Raelena, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 - 별로예요

Chris

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is advertised but is not provided. This place is different than other Super 8 hotels.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 28일
Hello Chris, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Kento

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 21일
Hello Kento, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 - 훌륭해요

jasmine

2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 10일
Hello Jasmine, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 19일
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 10일
Hello Steve, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

4/10 - 별로예요

Philip

별로예요: 청결 상태
Kein Frühstück und dreckig
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 10일
Hello Philip, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No breakfast, otherwise it was ok clean and close to freeway
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 10일
Hello Evelyn, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay, I like it. But you should bring breakfast back.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 4일
Hello Gerald, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

2/10 - 너무 별로예요

Deana

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

An Average Stay
The motel looked like it needed some remodeling. The bed and bathroom were clean. The carpet was very grimy and it looked like it's not been vacuumed for a long time. Check-in staff was very courteous and helpful. No breakfast cuz of electrical issues. There was no coffee maker in the room.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 31일
Hello Valued Customer, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 - 별로예요

John

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was welcoming. However, the condition of the room was filthy starting with the carpet and bedspread and the shower curtain which in my opinion was disgusting and needed to be changed. Also, the towels had a yellowish tinge with stains. I think at $39.00/ night one gets what they pay for.
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 27일
Hello John, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

8/10 - 좋아요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not too wheelchair friendly
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 25일
Hello Martin, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly desk person. And easy accommadating
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 25일
Hello Rodney, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 - 괜찮아요

Christal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Not worth it
No breakfast included, they write that online but it's not true at all. No pool either, key machine was broken so we didn't even get a key
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 23일
Hello Christal, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

LORA 님, Edgewood

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Though the staff was very nice and helpful, don’t waste any money at this property as it is so outdated and not clean, and we were woken up at two in the morning as the people in the next room were fighting and the police had to be called it was very scary
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 21일
Hello Lora, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They cater to your needs. Like extra towels, more coffee for pot, even dried my clothes when dryer stopped working!
2023년 10월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 17일
Hello Victoria, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Robert, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 - 너무 별로예요

Heather

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at your own risk
This was 1 of 3 hotels that I stayed at over a week span traveling between California and Missouri. I traveled with my 2 teenage children, and this was the last stop before home. It was about 11:15 when I checked in (btw I chose this one because of the reviews of cleanliness) the man at the desk was nice. As he was getting me checked in he said the person On shift before him, assigned my room to somebody else. So now he has to assign me a new room. It takes him a moment, and he finds me a new room non-smoking with two beds. When we get to the room, there are no towels the ceiling is falling down in the corner. There’s whiskers in the bathroom sink from somebody shaving, crumbs on the floor and also whiskers in the trashcan. I let the front desk know that the room was not clean properly, and there were no towels. There was now a lady with the man at the front desk and she said she would go get me some towels. 15 minutes later I still had no towels so I went back to the front desk. He said she was getting them from the laundry because they were in the laundry. By midnight my children are finally getting in the shower, but I found out one of the towels had a bur in them, the kind you find in a field after the grass is all dried up. As the title says stay at your own risk. I did let them know at the front desk when I checked out that I was not happy with the condition of the room. The lady at checkout told me she would have the manager call me after 3 PM and that never happened.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Heather, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

10/10 - 훌륭해요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We spent the night here while traveling to New Mexico. It a Comfortable Room at a Great Price. We would stay here again
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 7일
Hello Howard, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

Tyler

출장 여행, 가족 여행
좋아요: 직원 및 서비스
Traveling cross country; need a night to sleep, great price and great location. Can’t beat that.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 7일
Hello Tyler, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

Adam

2023년 10월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 25일
Hello Adam, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 - 괜찮아요

kenneth

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is old, it is clean for what it is. No pool or breakfast. Its a place to sleep and thats it.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 7일
Hello Kenneth, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스
They ladies at the desk were the best I think her name was Jodi. Idk what she’s getting paid but she deserves so much more.
2023년 9월에 6박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 1일
Hello Adam, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 - 너무 별로예요

Janice

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty everything. I took photos but not seeing how to post pics. Toilet dirty,faucet in tub looked like it was about to fall off, window opened but felt like it was about to fall out,stains on outside covers on bed,nasty carpet....smelled like dog pee in corner of room,not enough plugs,towels dingy with stains. Pics in ad are deceiving. Will never stay again.Plus walking on top floor we was worried about structure...floor soft walking down hall and places in room.
2023년 9월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 1일
Hello Janice, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

8/10 - 좋아요

Eileen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Didn’t like the fact they didn’t have the breakfast as stated.
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 1일
Hello Eileen, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

ABDELRAHMAN

2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 1일
Hello Abdelrahman, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice budget hotel
Great place for a budget hotel. Good security, staff polite and helpful. It was a quiet place on a Saturday night. One note, they are not serving breakfast, the Hotels.com advertised breakfast.
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 27일
Hello Andrea, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 23일
Hello Amber, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

6/10 - 괜찮아요

jeff

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property was fine for the money and pretty average. Front desk people very nice. Only negative was there was nothing provided for breakfast as advertised
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 23일
Hello Jeff, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The room was clean & the bed was comfortable. No breakfast was disappointing. Great price.
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 31일
Hello Andrea, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.