The floor was filthy when we got there and hadn't been vacuumed for sure. There was crumbs and stuff very visibly all over the floor. The tub/toilet/sink seemed clean, and the bedding seemed clean, but the floor was so disgusting it overrode everything else. Our room wasn't checked on our cleaned the first day either. Granted it was Christmas Eve that day...I believe someone ran a vacuum through on Christmas Day, but unfortunately, it still wasn't super clean. Perhaps they need a new vacuum???