스위트, 침실 2개 | 1 개의 침실, 책상, 다리미/다리미판, 무료 유아용 침대

타운플레이스 스위트 바이 매리어트 엘코 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 354개 이용 후기 중 227개" "
평점 8 - 좋아요. 354개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 354개 이용 후기 중 24개" "
평점 4 - 별로예요. 354개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 354개 이용 후기 중 11개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

SUKYUNG 님, San Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 좋습니다
Highway에서 가까워 쉬어가기 좋습니다. kitchen 시설이 매우 좋고 방도 넓습니다.

10/10 - 훌륭해요

Naomi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tree assisted me with check-in and she was wonderful. Very friendly.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property, easy to find, 24 hr pool and workout room
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Tracy, Thank you for the review. We are pleased you enjoyed our beautiful property. We also appreciate you mentioning our refreshing pool and amazing fitness center. It was a pleasure hosting you, and we look forward to your next stay at TownePlace Suites Elko.Gina CortezGeneral Manager

10/10 - 훌륭해요

Audra A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Audra, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your stay at our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to TownePlace Suites Elko.Gina Cortez,General Manager

2/10 - 너무 별로예요

Domenick

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I cancelled my reservation the day after I made it in December neither the hotel nor Orbitz would return my money. Don't do business with Orbitz or this hotel!!!
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear Domenick, Thank you for your review and for choosing our hotel. We certainly apologize for the issues you encountered with your reservation, which led to your disappointing experience. Our hotel has a standard cancellation policy that applies in most situations, such as yours. If you made a reservation through a third-party, prepaid booking site, you must make financial inquiries through them. We recommend that you connect with them directly for the resolution of your billing concerns. We appreciate your patience, and we hope you will allow us another opportunity to host you in the future.Gina CortezGeneral Manager

10/10 - 훌륭해요

Jennifer 님, Pleasanton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was amazing. The staff ladies were friendly and check in was a breeze. I love the apartment floor plan and it smelled new and fresh. The place was very clean. One thing I would suggest is that the smokers leave the door closed so that their smoke does not pour into the first floor hallway.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Jennifer, Thank you for your recent stay at the TownePlace Suites Elko. We are pleased you enjoyed our excellent property and the courteous service provided by our associates. We enjoyed having you as our guest, and we hope to see you again on your next trip to Elko. Gina CortezGeneral Manager

10/10 - 훌륭해요

Jennifer 님, Pleasanton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building was new construction and fresh. I love the apartment floor plan. That is my favorite feature. Very clean and new.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Our room was great, loved having the room for each of us. The bed was comfortable, hotel was clean, had a great experience over all. Would definitely go back.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shujie

2023년 12월에 1박 숙박함
답변 제공: Trina TownPlace Front Desk 님, 2023년 12월 26일
So glad you enjoyed your stay. We look forward to your next visit.

10/10 - 훌륭해요

Consuelo

2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 23일
Dear Consuelo,Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at TownePlace Suites by Marriott Elko. We look forward to your return and wish you all the best with your future travels.Gina CortezGeneral Manager

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Keisha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean hotel and nice rooms. The lady at the front desk was very kind and took the time to solve a problem that was going on with the payment provided. Will definitely be returning!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Paula 님, Jefferson City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 14일
Dear Paula, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at TownePlace Suites Elko, and we look forward to welcoming you back soon.Gina CortezGeneral Manager

6/10 - 괜찮아요

JAMIE

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would have given 5 stars but the fire alarm went off at 5 am. False alarm but it terrified my kids and ruined our day.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Jamie, Thank you for taking the time to review your stay. We apologize that you had to experience the fire alarms sounding in the middle of the night, disturbing your evening. We are glad to see that in spite of this, your stay was an overall pleasant experience. Thank you for your patience and for choosing us. We hope you will make the same choice the next time you visit Elko.Gina Cortez,General Manager

10/10 - 훌륭해요

Colleen

2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 1일
Dear Colleen, Thank you for the excellent rating. We are glad you had a wonderful time at TownePlace Suites Elko. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Gina CortezGeneral Manager

8/10 - 좋아요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Dear Eric, Thank you for your nice rating! We are pleased you chose TownePlace Suites Elko for your time in the city and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon!Gina CortezGeneral Manager

10/10 - 훌륭해요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 31일
Dear Paula,Thank you for your recent stay at the TownePlace Suites by Marriott Elko and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest and hope to see you again soon. Gina CortezGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Towne Place Elko
Very friendly staff. Housekeepers very helpful. Place feels older but very clean.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 23일
Dear Ellen, Thank you for rating your stay at TownePlace Suites Elko. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Gina CortezGeneral Manager

10/10 - 훌륭해요

Harriette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay in Elko
Lovely suite, perfect for friends. Was able to eat indoors and watch TV together. Wonderful pool. I would definitely recommend and stay here next time I pass through Elko.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 27일
Dear Harriette, It is great to know that we exceeded your expectations and that you and your friends thoroughly enjoyed our well-appointed accommodations and beautiful pool. Thank you for recommending TownePlace Suites Elko and for saying we will now be your hotel of choice anytime you are in the area! Gina Cortez,General Manager

8/10 - 좋아요

Caroline

2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Dear Caroline, Thank you for sharing the nice rating about your experience at TownePlace Suites Elko. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Gina CortezGeneral Manager

8/10 - 좋아요

Susan

가족 여행
Was promis d a king bed but no one available
2023년 6월에 1박 숙박함

8/10 - 좋아요

Catheryn

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Shower wasn’t cleaned, there was spilled soap in it from previous tenant, color of the soap didn’t match what hotel provided. Housekeeping entered and woke baby up this morning which wasn’t great but we didn’t mind so much because we needed to get back on the road.
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 28일
Dear Catheryn, Thank you for your recent stay at the TownePlace Suites Elko. We apologize for the cleanliness issues you came across and for the interruption from our housekeeping staff. We have shared your comments with the appropriate individuals to take corrective measures and are grateful for your patience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Gina CortezGeneral Manager

10/10 - 훌륭해요

Tynea

2023년 6월에 3박 숙박함
답변 제공: General Manager 님, 2023년 7월 6일
Dear Tynea, Thank you for the perfect rating. We are glad you had a wonderful time at TownePlace Suites Elko. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Gina CortezGeneral Manager

8/10 - 좋아요

Casey

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 31일
Dear Casey, Thank you for the nice rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at TownePlace Suites Elko; we hope to see you again soon. Gina CortezGeneral Manager

10/10 - 훌륭해요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Many thoughtful amenities. Room was clean. Staff was personable and helpful.
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Neil Patrick

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible hotel experience
Moment you walk inside you are greeted with a squeaky loud door, filthy room, and damaged furniture. Lamp lights on both ends of the bed, paper towel holder, and cabinets were broken. Luggage cart didn’t work well and dirty. The room was falling apart the longer you look around. The toilet paper quality was bad. Stains throughout the room. Not to mention towel had a few stains, too. It was purely unacceptable. Thin walls — not to mention the customer service was not all there even with the lack of effort. Marriott expectations was not met.
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 23일
Dear Mr. Patrick,Thank you for your feedback. We sincerely appreciate your loyalty to our brand. Please accept our sincere apology that we did not meet your expectations. We hope you will give us the opportunity to make it up to you on a future visit and provide you with the excellent customer service that you should have experienced during your recent stay.Gina CortezGeneral Manager

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property, clean room, friendly staff... would recommend.
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 18일
Dear Mark, Thank you for letting us know your visit to TownePlace Suites Elko was perfect in every way. We are glad you were impressed with our thoughtful hospitality, clean property, and accommodations. We appreciate your recommendation and look forward to your next stay. Gina Cortez General Manager

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Dear Joseph, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at TownePlace Suites Elko, and we look forward to welcoming you again soon.Gina CortezGeneral Manager

8/10 - 좋아요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 1일
Dear Dianne, Thank you for the nice rating regarding your stay at TownePlace Suites Elko. We look forward to you are already planning another trip our way. Gina Cortez General Manager

10/10 - 훌륭해요

Joanne 님, Allentown

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience and amenities of in room full kitchen, breakfast bar is excellent, 24 hour coffee, quiet
2023년 4월에 4박 숙박함
답변 제공: General Manager 님, 2023년 4월 22일
Dear Joanne, Thank you for your recent stay at the TownePlace Suites Elko and for posting such a great review of our hotel. It is a pleasure to know we exceeded all of your expectations with our well-equipped accommodations, delicious breakfast, and convenient location. We enjoyed having you as our guest, and we look forward to seeing you again on your next trip to Elko. Gina Cortez,General Manager

10/10 - 훌륭해요

Kirk

2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 9일
Dear Kirk, Thank you for being our guest at TownePlace Suites Elko. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Gina CortezGeneral Manager

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was great, and the breakfast was awesome - it was the best hotel breakfast I can recall. The facility is also very nice, with a nice indoor lounge area and an outdoor patio. My room was clean, cozy, quiet and very well equipped. I had a great stay.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They couold do better
The room was nice but the shower controls did not work following the directions. When staff was notified, they offered to show us how to use them assuming that we were not capable reading the instructions. There was not tissues in the room. For the price,.we have been treated better at other hotels.
2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 3일
Dear Guest,Thank you for taking the time to post a review of your time with us. We were disappointed to read our accommodations did not provide the value for which you were hoping. As with most cities, certain times of the year are busier and command higher rates; however, we do make every effort to be priced competitively. It was a pleasure to have you as our guest, and we hope to do so again soon.Gina CortezGeneral Manager

10/10 - 훌륭해요

Tyler

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!! Comfy beds! Big rooms! Great staff!
2023년 3월에 2박 숙박함
답변 제공: General Manager 님, 2023년 3월 30일
Dear Tyler,Thank you for choosing the TownePlace Suites by Marriott Elko for your recent stay and for sharing your experience. We were pleased to read that you loved our accommodations, from our rooms to the lobby, and all that the area has to offer. We hope to have the pleasure of hosting you again in the near future.Gina CortezGeneral Manager

10/10 - 훌륭해요

Scott

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 6일
Dear Scott, Thank you for the perfect rating. We are glad you had a wonderful time at TownePlace Suites Elko. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Gina Cortez,General Manager

6/10 - 괜찮아요

Shirley

단체 여행
좋아요: 직원 및 서비스
The staff were nice. Our kitchen was lacking dishes and especially glasses.
2023년 2월에 4박 숙박함
답변 제공: General Manager 님, 2023년 2월 7일
Dear Shirley, Thank you for your honest comments about your stay with us. We are pleased that your experience was good on the whole, but we were sorry to read that you were disappointed with the lack of amenities in your room. We will share your comments appropriately and we are grateful for your feedback. We hope to welcome you back the next time you visit the city.Gina Cortez,General Manager

8/10 - 좋아요

Jeremy J

2023년 1월에 2박 숙박함
답변 제공: General Manager 님, 2023년 3월 7일
Dear Jeremy, Thank you for rating your stay at TownePlace Suites Elko. Nothing is more important than your satisfaction, so we are delighted you gave us a nice score. We appreciate your business and look forward to seeing you again soon.Gina CortezGeneral Manager

8/10 - 좋아요

Mona

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
답변 제공: General Manager 님, 2023년 11월 1일
Dear Mona, Thank you for the nice rating. We are glad you had a wonderful time at TownePlace Suites Elko. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Gina CortezGeneral Manager

4/10 - 별로예요

Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not as expected for the price
The grandkids were very disappointed that the pool was out of order, and I wasn't advised of this when I checked in. The "suite" was smaller than expected, and looked nothing like the photo shown in the listing. Also, the room was uncomfortably hot, though it was quite cold outside and I never turned on the heat in the room.
2022년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 1월 1일
Dear Ellen, Thank you for taking the time to post a review of your time with us. We were disappointed to read our accommodations did not provide the value for which you were hoping. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Gina CortezGeneral Manager

10/10 - 훌륭해요

Paul

2022년 11월에 1박 숙박함
답변 제공: General Manager 님, 2022년 11월 29일
Dear Paul, Thank you for the perfect rating. We are glad you had a wonderful time at TownePlace Suites Elko. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Gina Cortez,General Manager

6/10 - 괜찮아요

Derek

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms seemed clean but there were old toys behind the chairs and shoes under the bed. The pool and hot tub were broken. We tried to call ahead to see if they had a crib available and no one ever answered the phone and I tried calling several times. The kitchen in the room was nice. Overall I would say it was okay.
2022년 11월에 2박 숙박함
답변 제공: Gina Cortez 님, 2022년 11월 14일
Hi Derek, Thank you so much for taking the time to review us. I do apologize for the phone issues as we have had issues for about a week now and are still working on those. I also apologize for you finding old toys behind chairs in the room as that is not upholding our standards. I will touch base with our housekeeping department to rectify this issue and assure it does not happen again. We are actively seeking awaiting parts to fix the heating issue in the pool room, although the pool is technically ok to swim in, there is no heat in the room! It is frustrating that your stay hit during all these issues, and we are working hard to fix them. I do hope that if your travels bring you back into the area, you might give us another try.

10/10 - 훌륭해요

Teri

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 11월 12일
Dear Teri, Thank you for your fantastic rating! We are pleased you chose TownePlace Suites Elko for your time in the city and even more pleased that we exceeded your expectations. We look forward to having you as our guest again soon! Gina Cortez, General Manager

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 9월 10일
Dear John, Thank you for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was a pleasure to accommodate you at TownePlace Suites Elko, and we look forward to seeing you again soon. Gina Cortez,General Manager

10/10 - 훌륭해요

Irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is easily visible and close to the interstate. Clean and quiet with friendly and prompt service.
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 11일
Dear Irene, thank you for the excellent review. It was a pleasure providing you with a quiet and comfortable stay, and you appreciated our convenient location and courteous service. We focus on exceeding each guest's expectations, and we appreciate your acknowledging our efforts. Thank you again for the generous compliments. We look forward to your next stay at TownePlace Suites Elko. Gina Cortez General Manager

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and the room was wonderful.
2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 12월 30일
Dear Daniel,Thank you so much for the perfect rating of your time at TownePlace Suites by Marriott Elko. It was a pleasure to read how much you enjoyed our clean, comfortable accommodations and helpful staff. We appreciate your patronage and hope that we will have a chance to serve you again in the future. Gina CortezGeneral Manager

10/10 - 훌륭해요

Mikel

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Not satisfactory
Our room had not been vacuumed from the previous guests. The hot jacuzzi was not working and it had not been cleaned in quite some time. Disappointed given the $$$ we paid.
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 28일
Dear Mikel, thank you for being our guest at TownePlace Suites Elko. While we appreciate your high rating, we apologize for the inconvenience caused due to housekeeping and maintenance issues in your room. We will address your concerns with the appropriate individuals to ensure this does not happen again. We value your feedback and hope to have another opportunity to welcome you back to our hotel. Gina Cortez General Manager

10/10 - 훌륭해요

Homer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property conveniently located.
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 7월 3일
Dear Homer, we appreciate you sharing your generous feedback with other travelers. We agree that our convenient location is perfect for exploring all that Elko has to offer! Thank you for choosing TownePlace Suites Elko, and we hope to have the pleasure of welcoming you again soon. Gina Cortez, General Manager

6/10 - 괜찮아요

Sarvamitra

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
nothing unique but reasonable to stay
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 22일
Dear Sarvamitra, thank you for taking the time to share about your stay. It is always exciting to receive positive comments from our guests, but we are also grateful to learn from incisive remarks like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to accommodate you on your next visit to Elko. Jolene Stone, General Manager

2/10 - 너무 별로예요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함