객실 내 금고, 책상, 암막 커튼, 다리미/다리미판
예약 가능 여부 확인

퀄리티 인 클 엘룸/엘렌스버그 여행 후기

2.5 out of 5
퀄리티 인 클 엘룸/엘렌스버그
906 E 1st St, Cle Elum, WA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 745개 이용 후기 중 208개" "
평점 8 - 좋아요. 745개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 745개 이용 후기 중 133개" "
평점 4 - 별로예요. 745개 이용 후기 중 89개" "
평점 2 - 너무 별로예요. 745개 이용 후기 중 50개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Bruce

반려동물 동반 여행
The clerk cannot speak. English accent was so bad i cannot understand her. The breakfast area had no juices no milk. The coffee was like colored water no flavor. The only good thing was the room was clean.
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 13일
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 - 별로예요

Alyssa

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
our room was visibly dirty. Check your bed, ours had a pee spot on the comforter from a dog. I took photos to post on the review but it seems I cannot attach them. Room 203 is the one closet to train tracks and the train is very loud at night and they do use their train horn. Woke us up a few times throughout the night. I’d consider spending a slight amount more and get a better stay somewhere else that is actually clean, because this place simply is not.
답변 제공: gm 님, 2024년 4월 7일
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 - 괜찮아요

Jeff

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 9일
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 - 괜찮아요

Aunika

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I booked one room with two queen size beds for three of us, when we arrived the staff told us only two people were allowed in the room. We argued and said that is strange since there is more than enough room since it’s a double queen room. She then changed her tone and said three was allowed for a charge. Felt very much like she took us for a ride and was judging us for all wanting to stay in one room.
2024년 3월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 4일
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 - 괜찮아요

Krystal

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Staff was not friendly.
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 3일
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 - 너무 별로예요

Jeff

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: gm 님, 2024년 3월 31일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future

6/10 - 괜찮아요

janet

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an okay place to stay as we were passing through. The toilet was not cleaned and had waste in it when we got there.
2024년 2월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 17일
Dear janet, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 - 별로예요

Lesley

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was hard to understand, prices didn’t reflect what was listed, smelled funny, bed was uncomfortable
답변 제공: gm 님, 2024년 2월 17일
Dear Lesley, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 - 괜찮아요

Alicia

연인과의 여행
The bathroom floor was dirty, and the air-conditioning vents were really dirty and dusty. It was kind of hard to breathe in the room.
2024년 2월에 2박 숙박함
답변 제공: gm 님, 2024년 2월 12일
Dear alicia, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Viktoriia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 28일
Dear viktoria, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future

8/10 - 좋아요

Sarrah 님, Vancouver

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are friendly, good breakfast, clean and price is fair
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 28일
Dear sarrah, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Damian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 28일
Dear damian, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 - 좋아요

Yashaswini

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Yashaswini, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

2/10 - 너무 별로예요

Carla

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Very noisy all night, we were on bottom floor. People above us made noise all night. Told managers, they just smiled, hard to communicate because they didn't speak very good english. Never stay there again because of people running it.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear carla, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Greta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My elderly parents stayed 4 night over New Years. They have really enjoyed the stay. Rooms were clean, well stocked - mini-fridge and microwave were very useful. Staff was super attentive and helpful. Breakfast - eggs, baked goods, yogurts, cream-cheese and even waffle-maker - was satisfying.
답변 제공: GM 님, 2024년 1월 9일
Dear Greta, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 - 좋아요

vickie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Situated perfectly for access to downtown and freeway
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 7일
Dear vickie, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 - 괜찮아요

Miguel

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 31일
Dear sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,

10/10 - 훌륭해요

Laura 님, Freeland

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 28일
Dear laura, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Staff was super friendly and accommodating. Kinda sad I couldn’t bring breakfast back to my room for the family members that don’t like getting up early but I understand they don’t want people taking advantage and hording food from other guests. Safe looked busted so I didn’t use it but for the price I’d definitely stay here again. Also one of my rooms wouldn’t auto lock unless I pulled hard on the door to trigger the locking mechanism. I didn’t mind because I was in and out of that room like crazy but it’s something to be noted for future guests to check so you don’t think your door locked when you walk away and it might not have.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 31일
Dear sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,

2/10 - 너무 별로예요

Maria

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 31일
Dear sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,

10/10 - 훌륭해요

Modesto

가족 여행
좋아요: 편의 시설/서비스
All the rooms are clean, the people are friendly.
2023년 12월에 1박 숙박함
답변 제공: Akash 님, 2023년 12월 19일
Dear Modesto,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

2/10 - 너무 별로예요

Adam 님, Vancouver

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found Bed bugs in my bed took pictures of the little critters running around on my bed
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 18일
Dear Adam,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Akash 님, 2023년 12월 15일
Dear Anonymous,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

John

2023년 12월에 1박 숙박함
답변 제공: Akash 님, 2023년 12월 14일
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok stay
I ended up at this hotel because Snoqualmie Pass was closed. I chose this particular hotel mostly because it was right across the street from one of my favorite cafe’s, Cottage Cafe. As for the room, It is a fairly large room. Has a spa tub which was really nice. The remote for the tv was broken and the hdmi cable to the back of the tv was partially pulled out so it wasn’t receiving any signal from the satellite box. Easy enough fix, if you know what to look for. The bed was subpar to the bed that I have at home, but what does one expect. I was only able to sleep for 2 hours, not sure if it was due to the comfort of the bed, or the stress of having to stay at a hotel unexpectedly, so that wasn’t great. Overall, it’s a decent place to stay for the night. I left at 3 am, so I didn’t get a chance to eat the breakfast that they offered. Almost forgot, there were also quite a few trains that went by, fairly close to the hotel blowing their horns. So just be aware of that.
2023년 12월에 1박 숙박함
답변 제공: Akash 님, 2023년 12월 13일
Dear Josh,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Lucian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Akash 님, 2023년 12월 13일
Dear Lucian,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Sabrina

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 31일
Dear Sabrina,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 - 훌륭해요

Arron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. Well worth the price.
2023년 12월에 1박 숙박함
답변 제공: Akash 님, 2023년 12월 11일
Dear Arron,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

2/10 - 너무 별로예요

Brian

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was gross had foul drips of stuff down the outside of the bathtub jets haven’t been properly cleaned tons of hair hanging out of the hair dryer, tiles on balcony are broke and the entire balcony is rotted and about to fall threw, curtains are clearly not cleaned bed wasn’t fresh just re made with stains on the sheets floors were sticky, black Mold around the bathtub, odor was strong, outlets were busted that the air unit was plugged into, which is not safe. The pictures on line looked nice turns out those are from the prior owner the new owner has let it become nasty gross isn’t properly cleaned and think it’s acceptable it’s the first time I went in a place and looked for bed bugs. Extremely disappointed as we got there king suite room. I would avoid at all cost immediately requested a refund and left in hopes we would find a place available to stay on short notice. We can deal with not perfect quality but basic cleaning shouldn’t be an issue and it was in significant ways. They weren’t shocked when we complained and asked for a refund. It should be shut down with how disgusting our room was I could imagine the others. The place was empty and now we know why. Don’t book here, don’t trust the reviews or the pictures we have pictures of some of the condition of the room.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 11일
Dear Brian,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Carolina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees were friendly and help me with anything I needed .
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 9일
Dear Karen,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guestsWe hope to see you again soon.

2/10 - 너무 별로예요

Coral

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room has a carpet that had not been vacuumed in a long time, the bathroom tub has a line of dirt from a long time ago, the day the employee came in to clean, she only fixed the beds, the bathroom neither swept it nor mopped it. I always stay at Holliday Inn, but this time I was disappointed with the service
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 9일
Dear Coral,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 28일
Dear David,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Scott

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
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2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 28일
Dear Scott,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Sergio

가족 여행
좋아요: 직원 및 서비스
Very noisy. Trains kept me up. Facility was dingy and in disrepair. Front staff was nice
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 28일
Dear Sergio,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Not up to standard
Great location, nice staff. The room was comfortable but dirty. There was hair all over the bathroom floor and the carpet didn’t look Iike it had been vacuumed very well. There were papers left on the floor next to the night stand from a previous guest which is why we knew the carpet hadn’t been vacuumed properly. Don’t think we’d stay here again because of cleanliness.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 23일
Dear Anonymous,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

4/10 - 별로예요

Esmeralda

가족 여행
별로예요: 청결 상태
Staff listened but we found bed bugs!
답변 제공: GM 님, 2023년 11월 20일
Dear Esmeralda,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 - 괜찮아요

Cody

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 9일
Dear Cody,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

8/10 - 좋아요

Eduard

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 9일
Dear Karen,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Akash MalikGeneral ManagerQuality Inn Cle Elum/Ellensburg5096742380

10/10 - 훌륭해요

LLOYD

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jetted tub in room
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Dear Lloyd,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Suncadia Resort.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Angel

2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 20일
Dear Angel,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 - 좋아요

John

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 1일
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle ElumYour feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 24일
Dear Rodney,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Suncadia Resort.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

2/10 - 너무 별로예요

Louis

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked through Expedia. When I got to the hotel went through the normal check in. Got into my room it was dirty open electrical boxes, room had a smell to it. Staff was far from inviting. This place charged my card additional $165 for blood on a comforter. I have no cuts on my body and know for a fact it wasn’t from me. The front desk was argumentative about it. Do yourself favor do not book with these people
답변 제공: GM 님, 2023년 10월 19일
Dear Jane,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Suncadia Resort.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Comfortable, clean and convenient place to stay.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 27일
Dear Anonymous,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Suncadia Resort.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 - 괜찮아요

John

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
unfriendly desk clerk, dingy so-called "suite"
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 17일
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Suncadia Resort.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

4/10 - 별로예요

Kimberly

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 9일
Dear Kimberly,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Suncadia Resort.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 - 좋아요

josue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet until the fire alarm sounded off at 7:30am. Apparently someone was heating up something in the microwave for too long and the smoke alarm got tripped with all the smoke.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 5일
Dear Josue,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Suncadia Resort.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Lourena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Been here many times, always a great stay
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Dear Lourena,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Suncadia Resort.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 - 별로예요

Sheila

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This motel might be a good fit for working laborers, but challenging for older women.
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Dear Shelia,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Suncadia Resort.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Dear Steve,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Suncadia Resort.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.