실내 수영장, 야외 수영장

클라리온 인 & 컨퍼런스 센터 여행 후기

2.5 out of 5
클라리온 인 & 컨퍼런스 센터
3173 Sussex Dr, Emporia, VA

이용 후기

6.8
평점 10 - 훌륭해요. 68개 이용 후기 중 13개" "
평점 8 - 좋아요. 68개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 68개 이용 후기 중 19개" "
평점 4 - 별로예요. 68개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 68개 이용 후기 중 6개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

I can't comment because we didn't stay there. Expedia was supposed to book us at a hotel in Emporia, KANSAS, NOT the Knight's Inn in Emporia, VIRGINIA. The hotel in Kansas that Expedia booked us at (and sent us a confirmation for at the Kansas location) had gone out of business, thereby necessitating us to book a hotel on our own in Emporia, Kansas. I have alerted Expedia of the error and requested a refund. Feel free to contact me if you desire more information at info@bloomsdaybooks.com
2021년 6월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 6월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 4월에 3박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Matt M 님, 2020년 4월 7일
Thank You.

6/10 - 괜찮아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice room but lacked in other areas
The room at this Clarion was recently upgraded. So the room and bathroom were nice. However the outside of the building such as the second level walkway was falling apart significantly. We were not pleased at all with their included hot breakfast. The eggs were powered scrambled, there was no juice selection, no donuts, bagels or English muffins, the sausage was not good. They had 4 pieces of bread in plastic bags for toast and 3 apples. No other fruit or yogurt. They did have waffles and cereal.
2020년 2월에 1박 숙박함
답변 제공: Matt M 님, 2020년 4월 7일
Thank you, we are addressing these areas now.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property had been renovated and the room had updated fixturesand amenities. The staff was friendly and helpful. I would definitely stay here again.
2020년 2월에 1박 숙박함
답변 제공: Matt M 님, 2020년 4월 7일
Thank You.

8/10 - 좋아요

mary

좋아요: 청결 상태, 직원 및 서비스
Ok place to stop while travelling. Breakfast was o
2019년 12월에 1박 숙박함

8/10 - 좋아요

tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Lobby, ballrooms, breakfast area was very nicely updated. Room was clean and looked newly remodeled. Beds were comfortable.Our room Door opened to the outside, but I noticed some rooms opened to an inside hallway.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Matt. M. 님, 2019년 12월 14일
Thank you for taking the time to rate our hotel. We look forward to serving you again in the near future.

8/10 - 좋아요

Malinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
This hotel is a bit pricey but the bed was comfortable. I was a bit disappointed that there wasn't any batter left to make waffles but there were eggs, sausage and other items to choose from for breakfast.
2019년 11월에 1박 숙박함
답변 제공: Matt. M. 님, 2019년 12월 14일
We are glad your overall satisfaction was met. We have discussed with our morning staff to ensure all products are kept to the fullest amounts at all times for your enjoyment.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: Matt M. 님, 2019년 12월 14일
Thank you for your rating.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Matt M. 님, 2019년 12월 14일
Thank you for your rating.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was fine no complaints would stay again comfortable beds
2019년 10월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 10월 21일
We are very pleased to hear you enjoyed your stay with us. We look forward to serving you again in the near future.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
The photos of the bedrooms lead you to believe this is a nicer place than it is. It's dreary. The shower water pressure was terrible and you almost have to step in the bathtub to open the bathroom door (to exit). The beds were fine.
2019년 10월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 10월 19일
Thank you for your comments, it with Guest feedback that we are better able to correct as many issues as possible. We have installed a water booster to ensure the water pressure is the same throughout the building.

6/10 - 괜찮아요

Sara 님, Iowa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This property clearly used to be all outside but they've renovated it to be partially inside. The inside part is nice, but the set up is very strange. We had an exterior room which is definitely not as good as the interior rooms(we had friends who had an interior room). I'm thankful that there was a fan in our room otherwise we would've heard every sound outside, including cars getting onto the interstate. The worst part about our room though was the incredibly bright light in the parking lot that was shining directly into our window. Even though they have room darkening curtains they do not cover up the edges of the window and we might as well had a light on because it was so bright. We actually went out and bought safety pins just so it was dark enough the second night to actually get some sleep.
2019년 10월에 2박 숙박함
답변 제공: M. Mills 님, 2019년 10월 19일
We are sorry for the lighting to make your stay not as good as it could have been. We are making strides to ensure the drapes cover the entire windows. Please next time you are here, do not hesitate to let the staff know and we will do our best to correct the issues on the spot.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
If you advertise two queen beds make sure they are queen beds and not double beds like I got. Didn't affect me as I was staying solo but I'm sure many people would be disappointed and mad at the false advertising. Also, breakfast was non existent one day and just barely edible the next. Okay stay for what I was there for.
2019년 10월에 2박 숙박함
답변 제공: M. Mills 님, 2019년 10월 19일
Thank you for your comments, we will make sure this is put as a better key point in our training.

4/10 - 별로예요

Michael

가족 여행
별로예요: 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 10월 12일
We are sorry we were not able to meet all your needs. Please contact our General Manager so we can do what we need to make everything right.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 10월 12일
Thank you for taking the time to rate our hotel.

10/10 - 훌륭해요

Darell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Incredible, So Clean & Bug Free:)
WOW :) I cant say it loud enough to how Impressive this place was:) The minute Yoi walk inside to the desk it hits you rite in the Face, this isn’t a “normal” motel:) So Incredible CLEAN & ROACH FREE:) Folks that’s all we ask for is EXACTLY what Your Standards are set in place so that Your Help CLEANS SO WELL:) Any where else u stay it’s a Huge disappointment compared to the Clarion Inn:) They need to offer all motels & Inns a conference on HOW TO CLEAN ROOMS & KILL ROACHS !!:) Please Thank the Help for Us & Folks try to show Your Appreciation by leaving them a Tip in Your room, they don’t realize the Awesome job they are doing for US:) Thanks so Much To whomever owns these Inns , Appreciate So Much Your Standards & May the Lord Bless Y’all Beyond Measure:)
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Rod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the money!
Nice hotel. Completely remodeled. Very clean.
2019년 7월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 8월 11일
We are very pleased to hear you enjoyed your stay. We look forward to seeing you back again.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The young lady that checked me in was not very customer friendly. I told her my TV was not connecting and she ask if I turned it on. Took everything I had not to reply to that as yes I did turn it on. Maybe their other customers are not as smart. The lady that tended the breakfast area was great though. The bed was comfortable and sheets were great! You can tell all the rooms were once outside rooms and converted to inside rooms by a metal roof and a wall. They also put $100 hold on your card just in case you "tear up" the room.
2019년 7월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 8월 11일
Please accept my apologies for the manner in which you were treated. I have spoken to the clerk and this was not her intent. We will continue to work with our staff to ensure they are able to convey their positive thoughts without offending you.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not as advertised. Dilapidated motel with a Clarion shell. Very odd and disturbing.
2019년 7월에 4박 숙박함
답변 제공: M. Mills 님, 2019년 7월 22일
We are sorry we did not provide you with a good stay and are in hopes that you will reach out to our General Manager to learn in more detail what we could have done for you.

8/10 - 좋아요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 3박 숙박함
답변 제공: M. Mills 님, 2019년 7월 11일
Thank you for taking the time to rate our hotel.

6/10 - 괜찮아요

Melissa

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There was no breakfast no one attended the breakfast it was awful
2019년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The indoor pool and hot tub was nice along with the room
2019년 7월에 2박 숙박함
답변 제공: M. Mills 님, 2019년 7월 9일
We are very pleased to hear you enjoyed the room, pool, and your overall stay. We look forward to seeing you again soon.

8/10 - 좋아요

Ed 님, Fowler, CO

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It looks old and run down from the outside with the underside of upper outside walkways missing concrete. On the good sude the interior of lobby and rooms is very updated and nice. The pool was cool indoor to outdoor but the water was mirky and there were no towels there most of the time. The bar closes early if business is slow and breakfast was mediocre but sufficient.
2019년 7월에 3박 숙박함
답변 제공: M. Mills 님, 2019년 7월 9일
We are glad you stayed and had a nice time. We are finishing up the final stages of our major renovation of this hotel. Obvious it was more important to get the inside rooms completed as soon as possible. We are currently working on the exterior.

6/10 - 괜찮아요

Lindsey

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 7월 5일
Thank you for taking the time to rate our hotel.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice comfortable beds & pillows, nice cold a/c on a hot day.
2019년 6월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 7월 5일
Thanks for your comments and the time to rate our hotel.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 6월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 7월 5일
Thank you and please let us know what we can do to even make our hotel better for you.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Check in was incredibly slow. Room did not have hot water. Had to change rooms.
2019년 6월에 1박 숙박함
답변 제공: M Mills 님, 2019년 6월 17일
We are very sorry about your lack of hot water, however, we are pleased you gave us the opportunity to make it right.

8/10 - 좋아요

DD

가족 여행
좋아요: 편의 시설/서비스
Quiet. Fairly clean, but not spotless. Check in was not pleasant. Lady did not know anything and the lady helping her gave me completely wrong directions on how to find my room. It was confusing and a bit anxiety provoking, but we found it. Overall, reasonably good hotel.
2019년 5월에 3박 숙박함
답변 제공: M. Mills 님, 2019년 6월 9일
Thank you for your comments, we are in fact working on training some new staff and we will put a larger focus on this for you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great room! Hot water not so!
Overall the room was great. But we could not get hot water from the sink. When staff was told at checkout, we were told it could take up to 20 minutes to get hot water. Unacceptable.
2019년 5월에 2박 숙박함
답변 제공: M. Mills 님, 2019년 6월 9일
Thanks for the insight. You are correct about the delay for hot water and this is a new issue recently brought to our attention and we have already ordered the new part for our plumbing to correct this matter.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good overall. Modern rooms, comfy beds, thick blankets. Minor complaint is hot water varied a bit. Barely hot enough one day, fine the next. Plenty of parking, good security. Far enough from freeway to be quiet yet close enough for easy access. Restaurants and supplies close by. Will stay there again next year.
2019년 5월에 3박 숙박함
답변 제공: M. Mills 님, 2019년 6월 9일
Thank you for your comments, we have corrected the hot water issue, as there was a failure in the system and new parts have been addressed. We all look forward to seeing you again.

2/10 - 너무 별로예요

nancy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
If you want a Spider Bite stay here.
If I were going to this area I would not stay here. We found dog food in our room, two huge black spiders and the facility was dirty. They also promised you a full breakfast and we got a sack of things you could get at Walmart and a breakfast burrito that you had to microwave, but no microwave in the area. I do a lot of traveling and this is not a convention center. The people at the desk at check-in stopped checking us in and waited on two other people before coming back to us. This was a real let down. We woke up the next morning and found bug bites on my two year old grand daughter. . .this place is a dump!!!!!
2019년 5월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 5월 31일
We are very sorry that you did not enjoy your stay. The issues you encountered should not have occurred and we are taking steps to make sure it does not again. Please reach out to our General Manager as we want to make this visit right for you.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were very nice. However, the room smelled and there were stains on the bedding. We did not stay. It was very difficult to find another hotel due to graduation and flooding but we were not OK staying here. The lobby was remodeled the rooms were not nice at all.
2019년 5월에 1박 숙박함
답변 제공: General Manager 님, 2019년 5월 22일
I deeply apologize that we failed to meet your expectations regarding your recent stay. We pride ourselves on providing excellent service. I greatly appreciate you however sharing these details with me. I will work with my team to ensure we avoid making mistakes like this in the future. Thank you so much and we hope that you would consider staying with us if you ever found yourself in the Emporia area in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 8박 숙박함
답변 제공: M. Mills 님, 2019년 5월 2일
Thank you for taking time to rate our hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 6박 숙박함
답변 제공: M. Mills 님, 2019년 4월 29일
Thank you for taking the time to rate our hotel.

6/10 - 괜찮아요

Heather

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel; not-so great housekeeping
Overall I thought the whole trip was great. There was just a couple things that made me not want to give a better rating. First off, I arrived to my room to find standing water in my fridge. As well, whoever set up my key cards could only activate one card, and I had to make multiple trips to the front desk to get both working. Overall, the house keeping was terrible. It took them till almost the end of my stay to clean out my garbage cans and to give me new toilet paper. When I arrived, I barely had half a roll, and was easily out after 2 days. It took them till the 4th day of my visit to actually give me more toilet paper. That’s just downright disgusting and forced me to use the bathroom somewhere else. I was barely at my room most of my week so I couldn’t go and ask the front desk to do something about it.
2019년 4월에 5박 숙박함
답변 제공: M. Mills 님, 2019년 4월 29일
Thanks for the feedback. We need to hear your thoughts to make this a better place to stay.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 4월에 6박 숙박함
답변 제공: M. Mills 님, 2019년 4월 29일
Thank you for taking the time to rate our hoel.

8/10 - 좋아요

Corey

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 4월 16일
Thank you for taking the time to rate our hotel.

4/10 - 별로예요

Sarah

별로예요: 숙박 시설 상태 및 시설
Was charged $25 for my dog after being old by the manager that I wouldn’t
2019년 4월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 5월 6일
Please reach out to our General Manager to address this matter so we can make everything Right for you!

4/10 - 별로예요

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단체 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never recommend. Never stay there again. A terrible hotel. Inside is nicely renovated outside HORRIBLE. Staff is unknowledgeable.
2019년 3월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 4월 30일
We apologize that you did not enjoy your stay. We really believed that our complete interior renovation would have given you a better stay. Please reach out to our General Manager to discuss more of any other issues you may have had and we will do everything we can to satisfy you.

8/10 - 좋아요

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2019년 3월에 2박 숙박함
답변 제공: M. Mills 님, 2019년 4월 10일
Thank you for taking the time to rate our newly renovated hotel.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Seems that they only use 5 rooms on regular basis and they are in the back along highway together. Bathroom shower water never got even warm. Was not cleaned even close to good from previous occupants. Breakfast room had no Tv, it was fend for yourself -which is fine but i prefer my pancake mix fresher than from a vending like dispenser, so nobody has to refilll food/coffee/cereal. 2 Oranges that were pass prime. We left and went out to eat. Should get a credit for that “breakfast”.
2019년 2월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 3월 4일
We are sorry that you did not enjoy your breakfast. Sometimes we do get 'hit' hard and our staff is still getting used to the high quality of business we have become since our major renovation. Please feel free to reach out to our General Manager and he will be happy to discuss your stay in more detail and make sure you are please and return to our hotel.

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was very Friendly and helpful. Some construction going on, room was a little warm and would not cool down
2019년 2월에 1박 숙박함
답변 제공: M. Mills 님, 2019년 3월 2일
We will take a look at the heating unit in your room, however we are also very please to hear you enjoyed your stay and we look forward to seeing you again soon.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Arrived late and left early. No problems.
2019년 1월에 1박 숙박함
답변 제공: Lowell 님, 2019년 1월 29일
Thank you so much for you feedback. We hope you enjoyed your stay and that you will consider us for your lodging needs in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an outstanding hotel for the money! The staff was helpful, friendly, and skilled. The room was spacious and beautiful. Everything is brand new. We enjoyed the larger size tv with HGTV for me and History channel for my husband. It was very quiet because we happened to be the only guests here. The only downside is that the pool water is cold because it is an indoor/outdoor pool in Kansas in January. We haven’t had breakfast yey, but I can’t wait.
2019년 1월에 1박 숙박함
답변 제공: Lowell 님, 2019년 1월 11일
Dear Valued Guest, Thank you so much for your feedback. We are pleased you enjoyed your stay. We pride ourselves on our guest being satisfied with their stay. We hope that you would consider staying with us again in the near future.

10/10 - 훌륭해요

Errol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff!
The staff went out of their way to make sure we were happy and comfortable!
2018년 12월에 1박 숙박함
답변 제공: Matt M 님, 2019년 1월 2일
Thank you for taking the time to provide us with the great feedback. We have gone out of our way to hire the best people in Emporia and it is nice to hear from you that they are in fact taking care of everyone. We look forward to seeing you again soon.

10/10 - 훌륭해요

Kelly 님, Albert lea, MN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great hotel for the money. The r9om was clean, comfortable and quiet. Beds were comfy, shower was great for tall people and I was pleased with breakfast. They have an indoor/outdoor pool that looked inviting.
2018년 12월에 1박 숙박함
답변 제공: Lowell 님, 2018년 12월 29일
Thank you so much for staying with us. The team and I greatly appreciate your feedback as it shows us what we’re doing right and where we can improve. We hope to see you again and soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice ..........................................
2018년 12월에 1박 숙박함
답변 제공: Lowell 님, 2019년 1월 3일
Thank you so much for your feedback. We greatly appreciate it.