실내 수영장, 3 개의 야외 수영장, 10:00 ~ 19:30 오픈, 무료 카바나, 수영장 파라솔

시보타 다이아몬드 스파 리조트 여행 후기

5 out of 5
시보타 다이아몬드 스파 리조트
Thesprotia, Igoumenitsa, Epirus

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 57개 이용 후기 중 34개" "
평점 8 - 좋아요. 57개 이용 후기 중 14개" "
평점 6 - 괜찮아요. 57개 이용 후기 중 5개" "
평점 4 - 별로예요. 57개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 57개 이용 후기 중 1개" "

9.4/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel but difficult walk to and from town.
2023년 9월에 4박 숙박함
답변 제공: Sivota Diamond Spa Resort team 님, 2023년 11월 6일
Dear Mr. David,Thank you for visiting Sivota Diamond Spa Resort.

10/10 - 훌륭해요

Julia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Underbart
Fantastisk hotellpärla, kan varmt rekommendera. Underbart och en helt fantastisk utsikt.
2023년 7월에 7박 숙박함

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotell som rekommenderas
Rent, fint och modernt hotell. P Fantastisk pool - ren och med fin utsikt över havet. Fina rum.
2023년 6월에 2박 숙박함
답변 제공: Sivota Diamind Spa Resort Team 님, 2023년 6월 29일
Dear Mr. Peter,Thank you for visiting Sivota Diamond Spa Resort.It is great that you enjoyed your stay!We wish we 'll see you again in the near future.

10/10 - 훌륭해요

TAMMY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place with great views and very clean!
It was so beautiful and sparkling clean I almost canceled the next stop of our trip to stay longer. Hope to get back there when the water is warmed up and we could enjoy the nice little private pool off our balcony with SUCH a great view. We both enjoyed our massages too!
2023년 5월에 2박 숙박함
답변 제공: Sivota Diamond Spa Resort team 님, 2023년 5월 21일
Dear Tammy,Thank you for visiting Sivota Diamond Spa Resort.We are so happy receiving your great feedback!!We hope we ‘ll see you soon.

10/10 - 훌륭해요

Lamar

2022년 10월에 1박 숙박함
답변 제공: Room Division Manager 님, 2022년 10월 20일
We would like to thank you for visiting Sivota Diamond Spa Resort.Your positive feedback make us proud and encourage us to keep the good work.We hope we will see you again in the future.

8/10 - 좋아요

Nava

2022년 8월에 3박 숙박함
답변 제공: Room Division Manager 님, 2022년 10월 20일
Dear Mrs./Mr.,Thank you choosing our Hotel for your vacation.Your opinion counts and we are sure that it will help us improve even more our quality of services.We hope that we will see you again in the near future.

10/10 - 훌륭해요

E. 님, Inverness

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top notch resort with fantastic views. Excellent rooms, spacious, comfortable well equipped. Good bar, good dinning options and very good restaurant on property. Parking is tight, like all of Greece. Very friendly and service oriented staff. Frequency of service around pool can be improved.
2022년 8월에 3박 숙박함
답변 제공: Room Division Manager 님, 2022년 8월 22일
Dear Mr. E.,Thank you for choosing Sivota Diamond Spa Resort for your vacation.We are very happy that you enjoyed yoyr stay !!

8/10 - 좋아요

Kalliopi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very good in overall but small details could be amended such as coffee machine cleanliness, towel size, USB for the mobile phone can be added, TV size and model.
2022년 7월에 3박 숙박함
답변 제공: Room Division Manager 님, 2022년 8월 3일
Dear Mrs. Kalliopi, Thank you for choosing Sivota Diamond Spa Resort for your vacation. We are sure that your feedback will help us improve our services and facilities. We hope we ‘ll see you soon !

10/10 - 훌륭해요

GEORGE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great clean highly recommend this place.
2022년 7월에 2박 숙박함
답변 제공: Room Division Manager 님, 2022년 7월 20일
Dear Mr. George, Thank you for choosing Sivota Diamond Spa Resort for your holidays and for your great feedback. It will be our pleasure to see you again in the near future !

10/10 - 훌륭해요

IOANNIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ALLES SUPER!!!
2022년 7월에 4박 숙박함
답변 제공: Room Division Manager 님, 2022년 7월 16일
Dear Mr. Ioannis, Thank you for choosing Sivota Diamond Spa Resort for your vacation. We feel great thatb you enjoyed your stay !!! We hope we'll see again in the near future.

8/10 - 좋아요

Emmanuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good, great breakfast, nice swimming pool and the gym was good.
2022년 6월에 1박 숙박함
답변 제공: Room Division Manager 님, 2022년 7월 4일
Dear Mr. Emmanuel, Thank you for choosing Sivota Diamond Spa Resort for your vacation. We are very happy that you enjoyed your stay. We hope we 'll see you again in the future !

10/10 - 훌륭해요

Lefti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 4박 숙박함
답변 제공: Elli Kempaptsidou 님, 2021년 8월 24일
Dear Ms. Lefti, Thank you for visiting Sivota Diamond Spa Resort. We are very happy that you enjoyed your stay. We wish to see you again in the near future!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함
답변 제공: Elli Kempaptsidou- Room Division Manager 님, 2021년 7월 26일
Dear Mr./Mrs., Thank you for visiting Sivota Diamond Spa Resort. We are happy that you enjoyed your stay. We hope we 'll see you again in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel with great views and superb pool area
2020년 9월에 1박 숙박함
답변 제공: Room Division Manager 님, 2020년 9월 23일
Dear Mr./Ms., Thank you for choosing Sivota Diamond Spa Resort for your vacation. It is our pleasure having such a feedback.

10/10 - 훌륭해요

Georgios

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Εξαιρετική διαμονή.
2020년 8월에 1박 숙박함
답변 제공: Room Division Manager 님, 2020년 9월 23일
Αγαπητέ κε. Georgios, Σας ευχαριστούμε που μείναμε μαζί μας. Θα είναι χαρά μας να μας προτιμήσετε και στο μέλλον.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Not value for money
Unfortunately we are very dissatisfied with our stay at this hotel and that is due to a various amount of reasons, the service was unprofessional and the hotel does not provide a five star resort experience. First of all we had to wait 45 minutes after our check in to get the keys to our room without any logical explanation to why. The service staff at the pool area was inattentive (they didn’t notice us at all when we first came, it took us a good 30 minutes before we could order). The service personnel yelled and made loud noises when clearing the breakfast area which is not the expected behavior for staff that work in a five star resort. The internet didn’t work at the hotel room at all. Positive things: The view Cleanliness All in all not value for money and we wouldn’t recommend staying there.
2020년 8월에 2박 숙박함
답변 제공: Room Division Manager 님, 2020년 9월 23일
Dear Ms., We would like to thank you for choosing Sivota Diamond Spa Resort for your vacation. This year staff's and Amdinistration's efforts to succeed in all cleaning and disenfaction metres so very high. We are sure that your late check in was to heavy workload. Optical fiber has been installed in order for the guests to have better internet connection. I'm sure your opinion will change and we will have to opportunity to see you once again!

10/10 - 훌륭해요

Nikos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 5박 숙박함
답변 제공: Room Division Manager 님, 2020년 9월 23일
Αγαπητέ κε. Nikos, Σας ευχαριστούμε που επιλέξατε το Sivota Diamond Spa Resort. Είμαστε ευτυχείς που η διαμονή σας ήταν υπέροχη. Ελπίζουμε να σας δούμε στο μέλλον.

4/10 - 별로예요

DIMITRIOS

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Το προσωπικό με ελάχιστες εξαιρέσεις ( πχ τα κορίτσια του εστιατορίου ) καθόλου ευγενικό και κάποιες φορές ειρωνικό που σε καμία περίπτωση δεν σου θύμιζε συμπεριφορά 5* ξενοδοχείου. Για το δωμάτιο δεν με συνόδεψε κανένας αλλά το βρήκα μόνος μου μετά από οδηγίες στην ρεσεψιόν . Οταν πήγαμε μέσα στο δωμάτιο βρηκαμε εκατονταδες μυρμήγκια το οποίο και αναφέραμε αλλα δυστυχώς δεν έγινε ποτέ τίποτα . Πετσέτες για την ιδιωτική πισίνα έπρεπε να πάρεις από την ρεσεψιόν και να επιστρέψεις τις προηγούμενες που κατακαλόκαιρο με περίπου 100 σκαλιά να ανέβεις ηταν απαγορευτικό . Το WiFi ανύπαρκτο όταν έχει πολύ κόσμο και σε συνδυασμό με το κακο σήμα έκανε την επικοινωνία με τον έξω κόσμο αδύνατη. Στα θετικά το φαγητό μέτριο προς καλό, η θέα πολύ καλή και η καθαριότητα πισίνας αρκετά καλή .
2020년 8월에 1박 숙박함
답변 제공: Room Division Manager 님, 2020년 9월 23일
Αγαπητέ κε. DIMITRIOS, Σας ευχαριστούμε που επισκεφθήκατε το Sivota Diamond Spa Resort για τις διακοπές σας. Το Ξενοδοχείο βρίσκεται μέσα στην φύση οπότε δυστυχώς κάποιες φορές βρισκόμαστε στην θέση να αντιμετωπίσουμε κάποια μικρά έντομα όπως μυρμήγκια ή κουνούπια. Οι έλεγχοι και οι απεντομώσεις που γίνονται είναι συνεχείς. Πετσέτες για την πισίνα διατίθενται δωρεάν από την Υποδοχή του Ξενοδοχείου, η οποία είναι ακριβώς δίπλα στις εξωτερικές πισίνες του ξενοδοχείου. Για όλα τα δωμάτια και ιδιαίτερα για αυτά που βρίσκονται στα πιο χαμηλά επίπεδα, γίνεται αναφορά κατά την άφιξη ώστε οι πελάτες να προμηθευτούν άμεσα τις πετσέτες. Όπως ακριβώς συνέβη και στην δική σας άφιξη. Για την καλύτερη λειτουργία του Internet, έχουν τοποθετηθεί οπτικές ίνες σε όλο το Ξενοδοχείο. Ελπίζουμε να περάσατε πολύ όμορφα κατά την διάρκεια της απόδρασής σας.

4/10 - 별로예요

DIMITRIOS

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Το προσωπικό με ελάχιστες εξαιρέσεις ( πχ τα κορίτσια του εστιατορίου ) καθόλου ευγενικό και κάποιες φορές ειρωνικό που σε καμία περίπτωση δεν σου θύμιζε συμπεριφορά 5* ξενοδοχείου. Για το δωμάτιο δεν με συνόδεψε κανένας αλλά το βρήκα μόνος μου μετά από οδηγίες στην ρεσεψιόν . Οταν πήγαμε μέσα στο δωμάτιο βρηκαμε εκατονταδες μυρμήγκια το οποίο και αναφέραμε αλλα δυστυχώς δεν έγινε ποτέ τίποτα . Πετσέτες για την ιδιωτική πισίνα έπρεπε να πάρεις από την ρεσεψιόν και να επιστρέψεις τις προηγούμενες που κατακαλόκαιρο με περίπου 100 σκαλιά να ανέβεις ηταν απαγορευτικό . Το WiFi ανύπαρκτο όταν έχει πολύ κόσμο και σε συνδυασμό με το κακο σήμα έκανε την επικοινωνία με τον έξω κόσμο αδύνατη. Στα θετικά το φαγητό μέτριο προς καλό, η θέα πολύ καλή και η καθαριότητα πισίνας αρκετά καλή .
2020년 8월에 4박 숙박함
답변 제공: Room Division Manager 님, 2020년 9월 23일
Αγαπητέ κε. DIMITRIOS, Σας ευχαριστούμε που επισκεφθήκατε το Sivota Diamond Spa Resort για τις διακοπές σας. Το Ξενοδοχείο βρίσκεται μέσα στην φύση οπότε δυστυχώς κάποιες φορές βρισκόμαστε στην θέση να αντιμετωπίσουμε κάποια μικρά έντομα όπως μυρμήγκια ή κουνούπια. Οι έλεγχοι και οι απεντομώσεις που γίνονται είναι συνεχείς. Πετσέτες για την πισίνα διατίθενται δωρεάν από την Υποδοχή του Ξενοδοχείου, η οποία είναι ακριβώς δίπλα στις εξωτερικές πισίνες του ξενοδοχείου. Για όλα τα δωμάτια και ιδιαίτερα για αυτά που βρίσκονται στα πιο χαμηλά επίπεδα, γίνεται αναφορά κατά την άφιξη ώστε οι πελάτες να προμηθευτούν άμεσα τις πετσέτες. Όπως ακριβώς συνέβη και στην δική σας άφιξη. Για την καλύτερη λειτουργία του Internet, έχουν τοποθετηθεί οπτικές ίνες σε όλο το Ξενοδοχείο. Ελπίζουμε να περάσατε πολύ όμορφα κατά την διάρκεια της απόδρασής σας.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location with a gorgeous view to the sea. Noisy central air conditioning near the room and a very weak wifi.
2019년 10월에 2박 숙박함
답변 제공: Front Office Manager 님, 2019년 10월 18일
Dear Mr./Mrs., Thank you for choosing Sivota Diamond Spa Resort for your vacation. Your opinion help us improve our services. We hope we will see you again!

2/10 - 너무 별로예요

Chris

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The Sivota Diamond Spa Resort is situated at the top of a very large steep hill and walking access into the port town is very difficult especially for us as were travelling with 2 pensioners and a 1 year old baby this meant we had to drive each day down to the port or use a local taxi. There was not enough parking spaces for the amount of guests with cars staying. Our in room facilities were non existent - no in room kettle, no coffee or tea making facilities and we had so much trouble to heat up baby milk and food. We were told that we personally had to leave our rooms and walk upto the kitchen where staff would heat these for us. We were also abruptly asked to leave the dining room at 10.30am so that staff could get on with their daily set up even though we were only finishing up our coffee. Speaking of which the only option for coffee was the instant Nescafe from a machine as the espresso machine was not turned on in the bar until after breakfast service at 10.30am. There are also 3 pool areas in this complex and yet not one of them was sectioned off for "adults only" thus meaning we were constantly listening to children shouting and dive bombing into the pools when at times all we wanted was relax and enjoy the surroundings. In our opinion this hotel relies purely on its "Diamond" title than providing anything close to a 5 star experience. The nightly rate is over priced for what you get. I would not stay here again
2019년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 8월에 6박 숙박함
답변 제공: Front Office Manager 님, 2019년 9월 8일
Thank you for choosing our Hotel !

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only disappointing part was the below par spa. It was dated and the treatments were poor.
2019년 8월에 4박 숙박함
답변 제공: Front Office Manager 님, 2019년 9월 5일
Dear Mr./Ms., thank you for choosing our Hotel. Your comments help us impove our services.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Rudeness and misinformation
We called the hotel before booking to clarify why the Junior suite showed 2 different prices for 2 adults & 2 kids. We're told the difference was whether the bed sofa in the room was used for the kids or if you wanted separate beds (extra room). We were also offered to book & pay directly to the hotel if we chose the higher price (extra room) which then would include half board for free. Anyhow we decided to book online to get the lower price with the bed sofa for the kids, without half board and to pay extra for our meals at the hotel which we were told is always possible. We got the booking confirmation from hotels.com but later got a message that payment had not gone through. The hotel confirmed they couldn't see a booking at all but asked us to call back next day. Next day they still had no booking as payment had not gone through. I also was informed that we'd be charged the higher price for extra beds anyway!! We had been misinformed. As booking had not gone through yet, I asked if we could rebook then & have halfboard included in the price at least. Had we gotten the right info of course we’d chosen incl. half board as it was same price! “Miraculously” within a minute the payment went through + they charged the pricediff already. The rudeness of the woman on the other line was exceptional. An explanation & a simple no not possible had been enough. Unfortunately the offensive unkind attitude of this one woman when booking gave a negative tone to our whole vacation.
2019년 8월에 5박 숙박함
답변 제공: Front Office Manager 님, 2019년 9월 4일
Dear Mrs., I would like to thank you for choosing Sivota Diamond Spa Resort for your vacation. There was not a misunderstanding but on your try to get the best price you made the wrong booking. You called the Hotel asking for an offer for 2 adults and 2 children. Hotel’s Reservation Department told you that there was availability for a Junior Suite with mountain view and if you stay at least 5 nights you will get (as non refundable) the offer BB=HB, meaning that at the price of 4 persons with breakfast you will get halfboard. You chose to book via online system the same room on BB terms but only for 2 adults. During your booking you DID NOT add the children so the price was lowest. When we received the booking 2 days later(sometimes they don’t send us the bookings directly) we saw that on special requests you have written that there would be 2 more persons. We informed you that there would be an extra charge (as it was written on our policy). You didn’t want to pay extra and asked us to cancel the booking. Only you yourself could cancel the booking because it was via hotels.com. Having forgotten to say that the confirmed booking was a non refundable offer for 2 adults and on your try to cancel according to the cancellation policy you wouldn’t have any refund. Nobody was rude to you but you never accepted your mistake. As an advice I would say always to look at the terms of the deals and add the true persons. We are sure that you enjoyed the stay in our Hotel and we hope to see you again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 27일
Σας ευχαριστουμε για το σχολιο σας

10/10 - 훌륭해요

SOFIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 5박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 25일
Σας ευχαριστουμε!!!

8/10 - 좋아요

Phil 님, Athens

가족 여행
좋아요: 숙박 시설 상태 및 시설
The room we paid for was very big and well designed.In addition breakfast was awesome. However lack of parking space was unacceptable and it was an obstacle we wouldn't have to overcome.Overall the hotel was very good . I would recommend it despite the disadvantage.
2019년 8월에 4박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 22일
Dear Phil, thank you for choosing our Hotel. Your comments help us improve our services.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 4박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 27일
Σας ευχαριστουμε!!!

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L’hôtel est très bien situé, la vue est magnifique et le personnel très agréable! Nous avons commandé le repas dans la chambre directement, arrivé en 20min et très bon goût. L’hôtel est à 5min du centre ville, centre ville qui est très charmant et à 30min du port d’igoumenitsa. Les enfants ont adoré!!! Seul hic, le nombre de place de parc est limité et les routes très étroites! A part ça, tout est magnifique.
2019년 8월에 1박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 27일
Dear Sir/Madam, Thank you for choosing our Hotel for your vacation. We are very happy knowing that you had a great stay.

6/10 - 괜찮아요

Nick 님, Porto rafti Attica

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Like the cleanliness and the amenities.i did not like the behavior of the 2-3 persons of the staff.
2019년 8월에 1박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 27일
Dear Mr. Nick, Thank you for choosing Sivota Diamond Spa Resort for your vacation. Your comments help us improve our services. It would be more helpful if you could describe what exactly didn’ t like. We wish you enjoyed your stay

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 5박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 27일
Σας ευχαριστουμε!!!

8/10 - 좋아요

ATHANASIOS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Πολυ ομορφα και το ξενοδοχειο και η γυρω περιοχη
2019년 8월에 3박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 20일
Σας ευχαριστούμε που μας επιλέξατε. Ευχόμαστε να έχουμε την χαρά να σας φιλοξενήσουμε στο μέλλον.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 27일
Σας ευχαριστουμε!!!

10/10 - 훌륭해요

EVDOXIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 25일
Σας ευχαριστουμε!!!

10/10 - 훌륭해요

IOANNIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Με θέα το απέραντο γαλάζιο!!!
Καταπληκτική εμπειρία σε ένα ξενοδοχείο τέλειο σε όλα....και το κυριότερο ένα..μπαλκόνι στη θάλασσα!!!!
2019년 8월에 1박 숙박함
답변 제공: Front Office Manager 님, 2019년 8월 25일
Αγαπητε κε Ioanni, Σας ευχαριστουμε που επιλεξατε το Sivota Diamond Spa Resort για τις διακοπες σας. Ειμαστε πολυ ικανοποιημενοι που περασατε υπεροχα μενοντας μαζι μας. Ελπιζουμε να εχουμε την χαρα να σας ξαναδουμε

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 1박 숙박함

10/10 - 훌륭해요

Anila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Kempaptsidou Elli 님, 2018년 10월 17일
I would like to thank you for choosing Sivota Diamond Spa Resort. Hope we 'll see you again !

10/10 - 훌륭해요

TAKIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
teleia
all perfect
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything's was beautiful except to many stairs...
2018년 8월에 3박 숙박함
답변 제공: Front Office Manager 님, 2018년 9월 5일
Thank you for choosing our Hotel

10/10 - 훌륭해요

Alex 님, Nea Makri ,Greece

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A true 5* hotel
Amazing views Near to the beach and the centre Friendly staff and always willing to help in any way. Food made with love and good selection of desserts Beautiful breakfast with variatt We will try to be back.
2018년 8월에 3박 숙박함
답변 제공: Front Office Manager 님, 2018년 9월 5일
Thank you for choosing our Hotel. It will be nice to see you again.

8/10 - 좋아요

Christos

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Am Service muss noch gearbeitet werden
Anlage schön. Ausblick sehr schön. Zimmer geräumig. Erreichbarkeit des Hotels schwierig, schlecht ausgeschildert. Wenig Parkplätze. Frühstück abwechslungsreich und üppig. Service, stets bemüht. Z.B. keine ausreichenden Handtücher im Zimmer. Auch nach Aufforderung nicht.
2018년 8월에 2박 숙박함
답변 제공: Front Office Manager 님, 2018년 9월 5일
Thank you for choosing our Hotel. It will be nice to see you again.

10/10 - 훌륭해요

Matt 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel Hotel, Superbe Vue
Tres bon Sejour. L'hotel est beau, avec de belles piscines et une magnifique vue sur la mer et Corfou. Les bâtiments sont un peu tassés néanamoins. Seul Bémol, la restauration : Uniquement du cahé soluble au petit dejeuner par exemple. Buffet très cher et léger le soir…
2018년 8월에 1박 숙박함
답변 제공: Front Office Manager 님, 2018년 9월 5일
Thank you for choosing our Hotel. It will be nice to see you again.

10/10 - 훌륭해요

JACOB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was great!
The resort is beautifully located, with amazing views over the gulf. The rooms and facilities were top. We didn't try the restaurant, but the snack bar by the pool was excellent. The staff made our stay even better. Super friendly and helpful. The spa was a very good experience as well.
2018년 8월에 2박 숙박함
답변 제공: Front Office Manager 님, 2018년 9월 5일
Thank you for choosing our Hotel. It will be nice to see you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 4박 숙박함

10/10 - 훌륭해요

Linda 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, views stunning
The holiday was fabulous from start to finish. The room had a fantastic view of the bay, the three pools were clean and excellent for children as well as adults. The pool service could have been better.
2017년 8월에 7박 숙박함
답변 제공: Sivota Diamond Spa Resort 님, 2017년 9월 6일
Dear Mrs.Linda, I would like to thank you for choosing Sivota Diamond Spa Resort for your vacation. Thank you for your advice. It is very helpful for impoving our services.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
nice hotel beautiful view but lots of stairs!
This hotel is not a five star, more like a four star. The staff are not trained well, no cordination with each other and Rude! I had called to upgrade my room to a triple a month before, they said fine and when I got there they had no nolige of the call and thought I was lying. We had to wait another hour for the room to be adjusted. The rooms were very small, I don't know why they would call them bugalows when there wasn't a kitchen, not even a coffe maker! When it came time to check out the computer printer was not worker and I was told to wait 2 minutes, but 20 mins later I went up to ask for my receipt and they said "oh it's been ready for a long time" I asked why I wasn't informed and they said "Don't get mad"!!! I'm sorry that's not fivr star customer service! Besides there are too many stairs to get to our room and the car service was slow. The breakfast eggs were cold because they would be sitting in trays which were cooked hours before! The view and pools were the only good thing about this hotel, but it was very difficult to get service at the pool as well, two waiters serving three pools.
2017년 8월에 5박 숙박함
답변 제공: Sivota Diamond Spa Resort 님, 2017년 9월 4일
Dear Mr./Mrs. Anonymous, I would like to inform you that you have booked a double/triple room in a bungalow with sea view. Rooms are about 26-28 sq. m. They have a double(or twin) bed and a sofa bed (for the extra person). When you called us about the upgrade, you were informed that the room upgrade would be available upon availability during the check-in and nothing was confirmed. There are no kitchen or coffee facilities in the room. Room description is precised. There is kettle offered upon request. The Hotel is located on Sivota Hill, overlooking Bella Vraka beach. There are stairs for the bungalows but there is the car service offered free of charge (upon availability). Regarding the breakfast buffet we think that you are not right. There are eggs cooked with at least 7 ways and the possibility for show cooking.

8/10 - 좋아요

Christos

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Πολυ καλή τοποθεσια. Εξαιρετικές παροχές. Λιγο παρατημενο κ με ανάγκη προσοχής στις λεπτομέρειες
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

MICHAIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Διανυκτερευση Σαββατο-κυριακου
Απαράμιλλη θέα! Πανεμορφη τοποθεσια! Πολυ ωραίο δωμάτιο! Στα μονα αρνητικα: κοντα στην πισινα ο συνεχομενος θόρυβος απο εργασιες καθαρισμου τις πρωινες ωρες, τα τζαμενια προστατευτικα στην πισινα θα μπορουσαν να ειναι πιο καθαρα, οι τεχνητοι καταρρακτες στην πισινα δεν δουλευαν

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
άριστη διαμονή.
Οι εγκαταστάσεις πολύ καλές. Λίγη προσοχή στη συντήρηση τους. [Δεν κλείδωνε η συρόμενη πόρτα του μπαλκονιού], Η θέση του ξενοδοχείου εξαιρετική. Οι εργαζόμενοι πολύ πρόθυμοι.