BBQ/피크닉 공간
예약 가능 여부 확인

타운플레이스 스위트 이리 여행 후기

2.5 out of 5
타운플레이스 스위트 이리
2090 Interchange Rd, Erie, PA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 841개 이용 후기 중 499개" "
평점 8 - 좋아요. 841개 이용 후기 중 243개" "
평점 6 - 괜찮아요. 841개 이용 후기 중 64개" "
평점 4 - 별로예요. 841개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 841개 이용 후기 중 15개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

JOHN 님, Arlington

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Lori 님, 2024년 4월 16일
Thank you for letting us know you were completely satisfied with stay with us. We love hearing feedback from our valued guests. Our team looks forward to serving you in the future. Thanks and safe travels.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Dawn 님, 2024년 4월 11일
Tim,Thank you so much for taking the time to let us know about your recent experience with us. We appreciate your feedback and are thrilled to hear that you enjoyed your stay. We look forward to seeing you again.

6/10 - 괜찮아요

Christopher

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
Sleeping was tough. AC unit was making a loud whining noise. Bed was not comfortable. Hallways always seemed to smell. Neighboring rooms were loud. Odd that the pantry in the kitchen is open to the closet in the bathroom.
2024년 2월에 2박 숙박함
답변 제공: Jane 님, 2024년 2월 26일
Thank you for choosing to stay with us. We apologize for the not so great experience. Our team strives to ensure that each and every guest enjoys their stay and we are disappointed when you do not. We hope you will try us in the future. Thank you.

2/10 - 너무 별로예요

Marquisha

2024년 2월에 1박 숙박함
답변 제공: TPS Team 님, 2024년 3월 20일
Thank you Marquisha for the rating review. The team strive to make every stay a 5 out of 5 and I do hope that the team was able to address your concerns immediately during your stay

10/10 - 훌륭해요

Sandra

2024년 1월에 1박 숙박함
답변 제공: TPS Team 님, 2024년 3월 20일
Thank you Sandra for the great rating review

2/10 - 너무 별로예요

William

가족 여행
별로예요: 편의 시설/서비스
Power was out at check in so we made arrangements at another hotel across the highway where the power was on. Hotel then refused to reimburse me because they said the power came back on within three hours lol. So what? Are we supposed to hang out in the lobby until the power comes back on? They said they couldn’t make key cards or do anything because the data and power were out. It’s outrageous to think anyone would sit in a hotel lobby with a bunch of other people and wait for the electricity to come back on. They even said they have no idea when power would be restored.
2024년 1월에 1박 숙박함
답변 제공: Jane 님, 2024년 1월 15일
I apologize that we were not able to accommodate you during the recent power outage. Unfortunately, we were all affected by the storm and high winds. The power outages were sporadic and unpredictable.

10/10 - 훌륭해요

chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable stay.
2023년 12월에 2박 숙박함
답변 제공: Jane 님, 2023년 12월 26일
We appreciate the 5 STARS! Thank you for taking the time to let us know how happy you were. Best wishes for 2024. We cant wait to see you in the New Year.

10/10 - 훌륭해요

Brooke

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
i loved our 2 bedroom suit!
2023년 12월에 1박 숙박함
답변 제공: Jane 님, 2023년 12월 26일
Thank you for taking the time to respond to our survey. We greatly appreciate hearing from our guests. Merry Christmas and Happy New Year. We look forward to serving you again in 2024!

6/10 - 괜찮아요

Yolanda

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Room was nice but needs updating. Bathroom outlet didn’t work & body wash dispenser had fallen off the shower. The elevator was really in need of a broom.
2023년 11월에 1박 숙박함
답변 제공: Sherry 님, 2023년 12월 4일
Hello Yolanda,WE appreciate you taking the time to share your feedback about your stay here with us. We apologize for you outlet in the bathroom not properly working, as well as the elevator floor needing swept. I have shared your feedback with the appropriate leadership team, to put the necessary guidelines in place so that this does not occur again. We appreciate you staying with us and hope that you will stay again.

8/10 - 좋아요

Debrah

좋아요: 청결 상태, 직원 및 서비스
Staff are super friendly, however, the rooms need updating.
2023년 11월에 1박 숙박함
답변 제공: Jane 님, 2023년 11월 25일
Thank you for taking the time to provide our team with feedback. We value and appreciate you! We will continue to work hard to keep you coming back. Have a lovely holiday season.

10/10 - 훌륭해요

Jonathan

2023년 11월에 2박 숙박함
답변 제공: Jane 님, 2023년 11월 25일
We appreciate you and your feedback as it helps us to gauge how well we are satisfying our guests. Thank you for choosing our hotel and allowing us to serve you. Happy Holidays!

6/10 - 괜찮아요

Paul

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
The staff were unresponsive when told of the noise of kids from a Hockey tournament running in the halls and stairwells at night
2023년 11월에 2박 숙박함
답변 제공: Jane 님, 2023년 11월 14일
Thank you for your feedback. Our team addresses issues as they arise. We want to ensure that every guest has a great experience. We are disappointed that you did not. Our team hopes that you will try us again in the future when your travel needs bring you to the Erie area

8/10 - 좋아요

Sharon

2023년 11월에 1박 숙박함
답변 제공: Jane 님, 2023년 12월 4일
Thank you for taking the time to provide your feedback. We look forward to serving you in the future. Thank you for choosing Marriott.

10/10 - 훌륭해요

JAMES

2023년 10월에 1박 숙박함
답변 제공: Jane 님, 2023년 11월 25일
BOOM! 5 out of 5 stars! We greatly appreciate you and your feedback. Our team strives daily to ensure that every guest has a great experience. We are very happy you enjoyed your stay. Thank you. Happy holiday season!

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Jane 님, 2023년 10월 31일
Thank you for the great review. We appreciate your loyalty and your patronage in staying with us. We look forward to your next visit. Happy Fall!

10/10 - 훌륭해요

Robyn

Suite was very nice
2023년 10월에 1박 숙박함
답변 제공: Jane 님, 2023년 10월 18일
Thank you for choosing to stay with us. We greatly appreciate your feedback and your patronage. We look forward to serving you in the future.

4/10 - 별로예요

Heather

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very outdated
2023년 10월에 1박 숙박함
답변 제공: Jane 님, 2023년 10월 9일
Thank you for choosing Marriott. We will continue to work hard to bring you back. We will be renovating the hotel in 2024 and hope you will stop back to see the new "US". Take care, travel safe.

6/10 - 괜찮아요

Carolyn

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Jane 님, 2023년 10월 8일
Thank you for choosing to stay with us. We greatly appreciate you and your patronage. We look forward to seeing you in the future.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Jane 님, 2023년 10월 1일
Thank you for choosing to stay with us. We appreciate and value our guests. We hope to see you in the future when your travels bring you to the Erie area again. Thanks for choosing Marriott.

10/10 - 훌륭해요

Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Suite was well equipped with everything you would need if you were staying for an extended time. The breakfast was great. Staff was friendly and helpful. We were i and out for just 1 night but it was fine.
2023년 9월에 1박 숙박함
답변 제공: Lori V 님, 2023년 9월 12일
Thank you for taking the time to let us know about your stay with us. We appreciate any and all feedback as it helps us to better anticipate our guests needs. We look forward to serving you in the future. Happy travels.

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed in a suite. It had a mini kitchen that was very useful, the bed was comfortable,the room was clean, and the soap and shampoo had a nice fragrance. It was an enjoyable stay.
2023년 8월에 2박 숙박함
답변 제공: Lori 님, 2023년 9월 9일
Thank you for choosing to stay with us during your recent visit to the Erie area. We love our guests and are thrilled to serve you. Our team looks forward to seeing you again.

10/10 - 훌륭해요

Caryn 님, Atlantic

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn't see it at first as there is a small cluster of hotels. Theo (check-in) was very friendly and welcoming.
2023년 9월에 1박 숙박함
답변 제공: Lori 님, 2023년 9월 4일
Thank you for letting us know of your recent visit to our hotel while traveling to the Erie area. We appreciate your patronage and LOVE that you enjoyed your time. Take care until we see you again.

10/10 - 훌륭해요

Pamela 님, Pittsburgh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price!, Friendly staff, good lobby coffee, good location, very clean.
2023년 8월에 1박 숙박함
답변 제공: Lori V 님, 2023년 9월 1일
Thank you for taking the time to let us know how your stay was. We appreciate you and your feedback. We look forward to serving you again.

2/10 - 너무 별로예요

Anderw

가족 여행
별로예요: 직원 및 서비스
The
2023년 8월에 1박 숙박함
답변 제공: Lori V 님, 2023년 9월 1일
Thank you for staying with us. We apologize that your stay was not what you expected. Our team will continue to work hard to improve to bring you back.

8/10 - 좋아요

Rachel

2023년 8월에 2박 숙박함
답변 제공: Lori V 님, 2023년 9월 1일
Thanks for choosing to stay with us. We are pleased to serve you and look forward to seeing you again when you travels bring you to the Erie area.

10/10 - 훌륭해요

Jen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room, staff was excellent.
2023년 8월에 2박 숙박함
답변 제공: Lori 님, 2023년 8월 25일
Thanks so much for your patronage. We appreciate you and your recent visit to our fair city. Our team looks forward to serving you in the future.

6/10 - 괜찮아요

Claudia

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The electric plug in the bathroom which is the only room with a mirror Did not work Very Hard to get ready for an event
2023년 8월에 1박 숙박함
답변 제공: Lori 님, 2023년 8월 25일
Thank you for letting us know of your recent visit to our hotel. We apologize that you experienced an issue with the plug while getting ready. We have alerted the maintenance team and they are taking care of the issue. We look forward to serving you in the future. Thank you.

6/10 - 괜찮아요

James

연인과의 여행
Room cleaning was only offered every second day. On that day I had to call repeatedly and still the room wasn’t refreshed until nearly 5 P.M.
2023년 8월에 3박 숙박함
답변 제공: Lori 님, 2023년 8월 14일
Thank you for taking the time to let us know of your recent visit. I apologize that we were not able to get to your room in a timely manner. We will continue to work hard to improve so this does not happen in the future. Thanks for choosing our hotel.

8/10 - 좋아요

Brad

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Lori 님, 2023년 8월 14일
We appreciate your patronage. Thank you for choosing our hotel for your recent travel needs. Have a great day.

2/10 - 너무 별로예요

Sara

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Carmelinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Happy Place, and everyone is very kind
The hotel was amazing. The customer service was the best. We showed up early and they accomodated us for an early check in. I give this place five stars!
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Suzette

2023년 8월에 1박 숙박함
답변 제공: Lori 님, 2023년 8월 28일
Thank you for staying with us.

4/10 - 별로예요

Charles

좋아요: 직원 및 서비스
Not too hot seems like the place is going down hill
2023년 7월에 1박 숙박함
답변 제공: Lori 님, 2023년 8월 6일
Thank you for taking the time to let us know of your visit. Our team will continue to work hard to ensure each guest has a great experience. We will be renovating soon. Have a great day!

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was exceptional from check in to check out!
2023년 7월에 1박 숙박함
답변 제공: Lori 님, 2023년 8월 6일
Thank you for the kudos for the team. They strive daily to ensure that YOU enjoy your stay.

10/10 - 훌륭해요

victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was across the street from the Millcreek Mall. There was Giant Eagle nearby. The room had a full-size refrigerator. The room was stocked with eating utensils. It was clean, spacious, and well-furnished. The only complaint I could find was that the televisions weren't intelligent televisions.
2023년 7월에 2박 숙박함
답변 제공: Lori 님, 2023년 8월 6일
Thank you for choosing to stay with us. We greatly appreciate your feedback. Our team will continue to work hard to keep you coming back. Have a great day!

10/10 - 훌륭해요

Claudia 님, Painesville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Lori 님, 2023년 8월 6일
Thank you for choosing our hotel!

6/10 - 괜찮아요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Disappointed
For a Marriott and for the price of the suite ($300+) we expected more. I understand suites are more expensive than a normal room and I am fine paying for that, it was the condition of the room we felt was lacking. First, it was nice to have a kitchenette with larger fridge, an oven, table and microwave plus living room area. What I didn’t love was the bubbling paint and damaged wall in the bathroom, the missing pieces of wall near the light switch and musty and dampness in the room. These weren’t things that we noticed right away, just became aware of them during our stay. The breakfast, while I hate to complain about that, because it’s free, was just OK. Typical selection of waffles, cereal, and yogurt, but the eggs tasted like they were made from powder, and had a very weird texture. The area around the hotel is good with shops and restaurants to explore. Overall the stay was OK and there weren’t many suites in Erie with the dates we needed, so this did the trick, however, I do not feel the value was there due to the condition of the room. I will say though that every staff member we encountered was very nice and friendly!
2023년 7월에 2박 숙박함
답변 제공: Lori 님, 2023년 8월 6일
Thank you for choosing our hotel for your suite needs. We are close to all things fun here at the TownePlace Suites. We appreciate your patronage and will continue to work hard to improve daily. Thanks again.

10/10 - 훌륭해요

Rickie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Lori 님, 2023년 8월 6일
Thank you for choosing our hotel. We appreciate you.

6/10 - 괜찮아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Lori 님, 2023년 8월 6일
Thank you for choosing our hotel. We appreciate your patronage.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
A lot of restaurants around that are walking distance.
2023년 6월에 2박 숙박함
답변 제공: Lori 님, 2023년 8월 6일
Thank you for choosing our hotel. We appreciate your patronage.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Lori 님, 2023년 8월 6일
We appreciate your patronage. Thank you for choosing the TownePlace Suites. We look forward to your return.

10/10 - 훌륭해요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
A second mirror would have been helpful
2023년 6월에 1박 숙박함
답변 제공: Lori 님, 2023년 8월 6일
Thank you for choosing the TownePlace Suites. We appreciate your patronage. Have a great day!

10/10 - 훌륭해요

Theodore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Mark

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was not ready until 8:00 p.m. although check-in was at 4:00 p.m.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and Helpful Team
The staff was incredibly helpful and friendly. Our family really enjoyed staying there.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Natalie

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The woman working the front desk on Sunday 4/30 was amazing!! She treated my dog amazing!! She went above and beyond her job description. That excellent customer service will have me return again!!!
2023년 4월에 1박 숙박함

8/10 - 좋아요

Alichia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manager upgraded us to a bigger room so we didn't have to wait for room booked.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Alexandra

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The parking lot to get into the lot for the hotel was severely damaged by potholes. I also had to leave early because i broke out in hives while staying, either from the soap or the detergent on the sheets. Kind of disappointed that i had to cut my trip short.
2023년 3월에 2박 숙박함