I probably wouldn’t have left a review but the checkout experience was less than pleasant so here I am. I’ve stayed in hundreds of hotels, both traveling for work by myself and pleasure with my husband and our three kids. This was a family trip. When we got there, the lady that checked us in was nice. After that, the rest of our stay was meh. The room smelled terrible, like they were trying to cover up another smell. The bathroom was extremely small. The beds had soft blankets but the pillows were probably the worst I’ve ever slept on. The beds were so hard. I booked here cause I didn’t see any reviews that mentioned that but nevertheless, they were uncomfortable to the point that I hardly slept all three days we were there. The pool was closed. There was no breakfast. Seems they have kept the lazy, cheap mentality COVID gave most in the hospitality industry. The pool table in the family room was nice but they closed that early as well. The bonfire was purposed to be exciting for the kids but was over before we even got back for dinner at 8pm on Friday night. There are so many places to stay in this cute little town, that they really should do better. Anyway, I’d keep looking and researching if you’re planning a stay to Eureka Springs. I hope this will help some avoid the backache from this place.