빌라, 침실 2개, 발코니 | 거실 공간 | 평면 TV, DVD 플레이어
예약 가능 여부 확인

메리어츠 크리스탈 쇼어스 여행 후기

3.5 out of 5
메리어츠 크리스탈 쇼어스
600 S Collier Blvd, Marco Island, FL

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 200개 이용 후기 중 142개" "
평점 8 - 좋아요. 200개 이용 후기 중 45개" "
평점 6 - 괜찮아요. 200개 이용 후기 중 4개" "
평점 4 - 별로예요. 200개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 200개 이용 후기 중 3개" "

9.6/10

청결 상태

9.0/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
명성대로 최고 좋음
최고 좋음입니다.
2020년 11월에 1박 숙박함

6/10 - 괜찮아요

Carlos

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The beach was crowded with people from outside of the hotel with music so loud that we couldnt rest on the sand quiet. I suggest to take care of that specially if we are paying such a high rate for our villa- Thanks
2024년 3월에 1박 숙박함
답변 제공: Lea - Front Desk 님, 2024년 4월 3일
Good afternoon and thank you for your valued feedback. Unfortunately, Marco Island beaches are open to the public so not much we are able to do about the noise level from the local people enjoying the beach. We do hope to see you in the future!

2/10 - 너무 별로예요

Chad

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
really frustrating that when i called hotel directly (at this point i have been told that there are no workers who do reservations at the hotel and that I must have been transferred) to make a reservation they offered me two free kids breakfasts with our stay. I would not have known to ask for that. when we went down for breakfast the server had no idea our breakfast was free and she suggested i go to the front desk. we would have never gotten a full buffet for the kids as one of them ordered only cereal and one ordered pancakes. and we prob would have just went somehwere else where my omelet wouldnt have been $22. insane price for an omelet with nonorganic ingredients. the lady at the front desk was not kind smiley or helpful and said it wasnt the hotels fault it was reservations fault. when i showed her the phone number i called she said ow that was our number but they must have transferred you. i then asked to talk to the manager. everyone passed on the blame and was pretty rude at your hotel. if someone is going to be offering free breakfasts but actually lying its a pretty low way to sell a room. just dont even offer that if you cant live up to that. I would expect that from somewhere other than a higher level mariott
2024년 3월에 1박 숙박함
답변 제공: Lea - Front Desk 님, 2024년 4월 3일
Thank you for your feedback, I am sorry for your experience. I believe you may be referring to the JW Marriott that is just North of us here at Crystal Shores as we do not offer on-site breakfast. We hope you give us another chance and see you in the future.

8/10 - 좋아요

yosvany

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Lea - Front Desk 님, 2024년 2월 4일
Thank you for your valued feedback. We hope to see you again in the future!

10/10 - 훌륭해요

LINDA

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Lea - Front Desk 님, 2024년 2월 4일
Thank you! We are happy to hear your enjoyed your time with us and we hope to see you in the future.

10/10 - 훌륭해요

Otto

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cristhian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Muy bueno
2023년 10월에 2박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 10월 14일
We are happy to hear you had a great time. We look forward to hosting you again soon!

10/10 - 훌륭해요

Boaz

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2023년 9월에 4박 숙박함
답변 제공: Lea - Front Desk 님, 2023년 10월 4일
We are so happy to hear you enjoyed your time with us! Hope you had safe travels and see you next trip.

10/10 - 훌륭해요

sandor

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice property !
2023년 9월에 2박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 10월 3일
We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again soon!

10/10 - 훌륭해요

Caroline 님, Boca Raton

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super clean, modern renovation, quiet, peaceful
2023년 9월에 1박 숙박함
답변 제공: Lea - Front Desk 님, 2023년 10월 1일
We are SO happy you had a great time here with us. Thank you for your feedback and we will see you next time.

10/10 - 훌륭해요

Marlene

가족 여행
좋아요: 청결 상태, 객실의 편안함
Perfect gateway
It was a great vacation this hotel is a plus very family oriented
2023년 9월에 5박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 9월 27일
We are happy to hear you enjoy your stay with us. We hope to host you again soon.

10/10 - 훌륭해요

Misleidys

2023년 9월에 2박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 9월 23일
We are happy to hear that you enjoyed your stay with us. We hope to host you again soon!

8/10 - 좋아요

Blanca

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 9월 5일
We are happy to hear that you enjoyed your stay with us. We hope to host you again soon.

4/10 - 별로예요

Sara

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
They only give one parking permit per apartment and they don't give another option! How is it possible for 8 people to fit in a car? The people at the reception are very rude and we ask to speak to the manager and they are also rude and they send you to park in the shopping malls, across the street, it does not matter if you have children or people with disabilities
2023년 9월에 1박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 9월 23일
Thank you for your feedback.

10/10 - 훌륭해요

Jorge 님, Miami

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This maybe one of the most beautiful units in the Marriott Vacation Club. The kitchen was modem and full equipmentmen. We did not use the restaurants since we ate in the unit. The beach and the pools are very nice. The sunset was incredible.
2023년 8월에 2박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 8월 29일
Thank you for the feedback! We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again soon.

10/10 - 훌륭해요

Robert

2023년 8월에 3박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 9월 23일
Thank you for the feedback regarding your stay. We are happy to hear that you enjoy your time with us at Crystal Shores. We hope to host you again soon.

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
답변 제공: Nick C- Front Office Manager 님, 2023년 9월 2일
Thank you for your kind words! I am so happy that you had a great stay and we very much look forward to your return to sunny Crystal Shores! Congratulations on your engagement.

10/10 - 훌륭해요

Yunaisa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent hotel
2023년 8월에 3박 숙박함
답변 제공: Front Office Management 님, 2023년 9월 2일
Thank you for your kind words! We look forward to serving you again in the future.

8/10 - 좋아요

Leonor

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
This is a beautiful place to stay. People were nice. The only thing was not happy about, is that I took a shower and went to dry off with the towel and the towel had a big stain. Sorry to say but it looked like feces and I had wiped my face with it. I was grossed out the whole day. I did complaint and they were nice, apologizing and told me that they were going to send someone to change our towels and clean the room. When we came back. It never happened, We asked them again but still nobody came to change the towels. The hotel is beautiful but service wasn't as expected.
2023년 8월에 2박 숙박함
답변 제공: Lea - Front Desk 님, 2023년 8월 30일
Thank you for your review Leonor! We apologize for the lack of service regarding the incident with the towels. This is not something typical for us here at Marriott's Crystal Shores. We hope we will get a chance to see you and the family again.

10/10 - 훌륭해요

Arleet

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property in general but specially the villa was above our expectations. Super recommended for families with little kids. We really enjoyed and are thinking of coming back soon.
2023년 7월에 1박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 8월 4일
We are happy to hear you enjoyed your vacation with us here in Marco Island. We look forward to hosting you again soon.

10/10 - 훌륭해요

Lau

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spent a wonderful weekend everything it is amazing, we will return soon.
답변 제공: Lea - Front Desk 님, 2023년 7월 20일
Good Morning! We are so happy to hear you had a great weekend here with us and we look forward to hosting you again in the future! Hope to see you soon!

10/10 - 훌륭해요

Judith

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo super lindo , lo único es que la piscina de los niños y los elevadores necesitan su atención ,
2023년 7월에 1박 숙박함
답변 제공: Lea - Front Desk 님, 2023년 7월 20일
Thank you for your response and bringing your concerns to attention. We will be reopening the kids pool over the weekend and we are working with our elevator company to make the necessary repairs. We hope to see you again soon!

10/10 - 훌륭해요

Alejandro

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and clean
2023년 7월에 2박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 7월 13일
Thank you for your valuable feedback! We are happy to hear that you enjoyed your time with us. We look forward to hosting you again soon.

10/10 - 훌륭해요

Eduardo

2023년 7월에 3박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 8월 4일
Thank you for your review of your stay with us at Crystal Shores. We hope to host you again soon.

10/10 - 훌륭해요

Kathryn

2023년 7월에 1박 숙박함
답변 제공: Lea - Front Desk 님, 2023년 7월 6일
Thank you for your review and happy to hear you had a great stay with us. Safe travels and we will see you next trip!

10/10 - 훌륭해요

Ilien

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un hermoso lugar,tranquilo y a la vez divertido para niños
2023년 6월에 4박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 6월 24일
Thank you we are happy to hear you had an amazing time with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Meibys

2023년 6월에 1박 숙박함
답변 제공: Lea - Front Desk 님, 2023년 7월 13일
Thank you for review! We are so happy you enjoyed your time here with us at Marriott's Crystal Shores and we hope to see you again soon.

10/10 - 훌륭해요

nadia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 5월에 1박 숙박함
답변 제공: Marriott Crystal Shores 님, 2023년 5월 19일
Thank you for the feedback, we are happy to hear that you had an excellent time with us at Crystal Shores. We look forward to seeing you soon.

10/10 - 훌륭해요

Jelena

2023년 5월에 2박 숙박함
답변 제공: Lea - Front Desk 님, 2023년 5월 18일
Thank you, Jelena. We are happy you enjoyed your time here with us and hope to see you back soon!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 9월에 3박 숙박함
답변 제공: Lea - Front Desk 님, 2022년 9월 25일
We are so happy to hear that you had a great stay with us! We hope to see you again for any future stays.

8/10 - 좋아요

Tracy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is beautiful and the pools and beach were wonderful. The staff was great and very accommodating. Our room was in need of a few updates (dishwasher) and it was a handicap room so we wished the shower had at least a curtain. There was some construction going on, but overall, fantastic resort.
2022년 9월에 2박 숙박함
답변 제공: Lea 님, 2022년 9월 16일
Thank you for your feedback Tracy! I will ensure this feedback on the dishwasher gets to the appropriate party along with the accessible shower needs. We will see you next trip!

10/10 - 훌륭해요

Yenny

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Muy cómodo, lindo y limpio y con unas 3 piscinas para todos los gustos, bella vista al mar y acceso a la playa
2022년 7월에 2박 숙박함
답변 제공: Lea - Front Desk 님, 2022년 8월 3일
Thank you for your feedback! We are happy you enjoyed your time here with us and we will see you next trip!

10/10 - 훌륭해요

Pedro

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Carlos

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredible in all area's.. Great for vacations with the whole family..
2022년 6월에 4박 숙박함
답변 제공: Marriott Crystal Shores 님, 2022년 7월 2일
Thank you for your feedback! We are happy to hear that you enjoyed your stay.

10/10 - 훌륭해요

Ilien

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 4월에 3박 숙박함
답변 제공: Lea H. 님, 2022년 4월 26일
Thank you for your review! We are so happy you enjoyed your stay with us at Marriott's Crystal Shores. We hope to see you back in the future.

8/10 - 좋아요

Milan

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함
답변 제공: Lea H. 님, 2022년 3월 14일
Thank you for your response to your recent stay. Glad to hear you enjoyed your time with us and hope to see you in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Rachelle

가족 여행
좋아요: 청결 상태, 객실의 편안함
#lovinlife
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
2021년 12월에 2박 숙박함

8/10 - 좋아요

Itzhak

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Maide

2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Ernesto

가족 여행
좋아요: 청결 상태, 객실의 편안함
Amazing stay
Amazing experience, good service and great property. Well located
2021년 9월에 3박 숙박함

8/10 - 좋아요

Yuliet

좋아요: 청결 상태, 객실의 편안함
2021년 9월에 2박 숙박함

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 객실의 편안함
Not as good as expected
It was ok, but not that satisfied that there was no breakfast included and that pool was only until 11pm. Also check out time at 10am sucks
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

TERRY

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great stay
2021년 9월에 3박 숙박함

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 3박 숙박함

10/10 - 훌륭해요

liset

2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Ana

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in a perfect location. You have a variety of restaurants right across the street. Not to mention how beautiful the hotel is and the ambiance is great. Definitely going back.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Una estadía perfecta, nos encantó el hotel, no siempre encuentras un hotel donde puedas disfrutar de la piscina hasta tarde en la noche. La limpieza excelente. Y
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Janeth

2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo bien lindo
2021년 7월에 1박 숙박함