숙박 시설 정면 - 저녁/밤

호텔 워너 여행 후기

3 out of 5
호텔 워너
120 North High Street, West Chester, PA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 757개 이용 후기 중 474개" "
평점 8 - 좋아요. 757개 이용 후기 중 198개" "
평점 6 - 괜찮아요. 757개 이용 후기 중 56개" "
평점 4 - 별로예요. 757개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 757개 이용 후기 중 7개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in town!
2024년 4월에 1박 숙박함
답변 제공: Drew W 님, 2024년 4월 24일
We're glad to see you enjoyed your stay with us. We hope to see you again in the future.

8/10 - 좋아요

Joann

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
I did not like the extra charge to check in early. If a room is available and ready no other hotel charges this. Room was large and comfortable.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 3월에 1박 숙박함
답변 제공: Drew W 님, 2024년 4월 2일
Thank you for your review! We hope you enjoyed your stay, and we look forward to seeing you again.

6/10 - 괜찮아요

Tonya

가족 여행
Parking garage was at least 1 block away. I was told to walk through an alley to get to it. This isn’t very safe at night. Also I called the day before and requested early checkin. I was told 2:00 will be fine. I get there at 2:00 the room isn’t ready. I was told it will be ready in 20 to 30 mins. Not true. We had to wait over an hour for our room.
2024년 3월에 1박 숙박함
답변 제공: Drew W 님, 2024년 3월 25일
Thank you for your review. We certainly do our best to honor early check in requests. Our check in time is 3pm, but we will certainly try and get you in early if possible. This does depend on what time the guests from the night before leave, and unfortunately they did take their time checking out that morning.

4/10 - 별로예요

Dylan 님, LEBANON

연인과의 여행
좋아요: 청결 상태
Great area, close to everything . No working TV in the room. Charged us the full amount for less than what was promised on the site. Working toilets at least.
2024년 3월에 1박 숙박함
답변 제공: Drew W 님, 2024년 3월 25일
Good morning. Thank you for your review. We apologize that we could not get the TV working in the room you were assigned. We did want to remind you that you declined moving to a different room of the same type that had a working TV. I have checked your folio and there are no other room charges other than what you paid directly to Expedia.

10/10 - 훌륭해요

Lee

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was conveniently located where I needed to be. Check in was smooth. The rooms were clean and well kept up. The bar located in the hotel was small, but served the purpose to get a drink. (However if you wanted to venture out on the town, there are several places to satisfy what you are looking for.) The breakfast was the usual complimentary meal you find in many hotels, but this was prepared exceptionally. My only issue would be the parking. There were no spots left in the small hotel parking, so I had to park in the municipal lot one block away. Overall, I had a nice stay and would definitely book it again when I’m in that town again.
2024년 3월에 1박 숙박함
답변 제공: Drew W 님, 2024년 3월 21일
Thank you very much for your review! We hope to see you again in the future.

10/10 - 훌륭해요

danielle laine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everyone was so nice and easy to work with. Gave parking instructions that were easy to follow. If we come back to the area, definitely staying here again.
2024년 3월에 2박 숙박함
답변 제공: Drew W 님, 2024년 3월 12일
Thank you for your review! We're happy to hear you enjoyed your stay and look forward to seeing you again.

10/10 - 훌륭해요

Melissa

2024년 3월에 2박 숙박함
답변 제공: Lisa 님, 2024년 3월 29일
Thank you for your review. We hope to see you again soon!

10/10 - 훌륭해요

Wendy 님, Albuquerque

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the ease of the hotel size and the continental breakfast. Walking to historical landmarks and restaurants.
2024년 3월에 2박 숙박함
답변 제공: Drew W 님, 2024년 3월 12일
We're happy to hear you enjoyed your stay at the Hotel Warner in the heart of West Chester. We hope to see you again soon.

10/10 - 훌륭해요

Wendy 님, Albuquerque

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Wonderful use of old theater. Convenient breakfast (and tea all day). Walking to court house, banks, restaurant and churches.
2024년 3월에 1박 숙박함
답변 제공: Drew W 님, 2024년 3월 12일
Thank you for your kind review. Please come back and see us again.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
in town close to dining
2024년 3월에 1박 숙박함
답변 제공: Drew W 님, 2024년 3월 4일
We're so glad to hear you enjoyed our location in the heart of West Chester. Please visit us again soon.

4/10 - 별로예요

Christine

가족 여행
좋아요: 청결 상태
I didn't appreciate an extra $25 charge to park in the attached garage vs parking in a public garage for $5. Then having to walk through an alley or around the block with my bags.
2024년 2월에 1박 숙박함
답변 제공: Drew W 님, 2024년 3월 4일
Thank you for your review. All parking options are outlined on Expedia when making a reservation. We also allow guests to unload in the loading zone so they do not have to take their luggage across the street.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Drew W 님, 2024년 3월 4일
Thank you for your review! We're glad you enjoyed your stay and hope you visit us again.

10/10 - 훌륭해요

Michele

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Convenient to restaurants.
2024년 2월에 1박 숙박함
답변 제공: Drew W 님, 2024년 3월 1일
We're glad to hear you enjoyed our convenient location in the heart of West Chester. Please visit us again soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Grrrreat location!
2024년 2월에 1박 숙박함
답변 제공: Drew W 님, 2024년 2월 27일
Thank you for your review! We're glad to hear you enjoyed your stay and our location in the heart of West Chester.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location with numerous restaurants and shops in walking distance.
2024년 2월에 1박 숙박함
답변 제공: Drew W 님, 2024년 2월 27일
Thank you for leaving a review. Please visit us again soon to experience more of what the town has to offer!

6/10 - 괜찮아요

George 님, Lakewood Ranch

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Drew W 님, 2024년 2월 15일
Thank you for your review. Please do not hesitate to reach out with any concerns you may have, we we hope to see you again.

10/10 - 훌륭해요

Xiao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Drew W 님, 2024년 2월 15일
Thank you for your review! We hope to see you again soon at the Hotel Warner.

8/10 - 좋아요

Tracey

좋아요: 청결 상태, 직원 및 서비스
Great location
2024년 2월에 2박 숙박함
답변 제공: Drew W 님, 2024년 2월 6일
Thank you for your review. We're so glad to hear you enjoyed our location right in downtown West Chester. We hope to see you again in the future.

8/10 - 좋아요

Alvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The downtown area was amazing. Go to the coffee shop across the street.
2024년 2월에 1박 숙박함
답변 제공: Drew W 님, 2024년 2월 6일
Thank you! West Chester has a lot to offer, and we're happy to see you got to experience it. Please come back again soon.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Drew W 님, 2024년 2월 6일
Thank you for the review. We hope to see you again during your next visit to the area.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First time there, would recommend if you are hesitant. Don't judge this place from the exterior or the bar area.
2024년 1월에 1박 숙박함
답변 제공: Drew W 님, 2024년 1월 29일
Thank you for your review! We're glad to see you enjoyed your stay, and hope to see you again soon.

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Drew 님, 2024년 1월 23일
Thank you for your review! We hope to see you again at the Hotel Warner.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place in the heart of the town.
2024년 1월에 1박 숙박함
답변 제공: Drew 님, 2024년 1월 8일
We're so glad to hear you enjoyed our location in the center of West Chester! We hope to see you again in the near future.

8/10 - 좋아요

Denise

2023년 12월에 1박 숙박함
답변 제공: Drew 님, 2024년 1월 8일
Thank you for your review. We hope to see you again at the Hotel Warner.

10/10 - 훌륭해요

Rhashida C

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Amazing amenities!!!!
2023년 12월에 1박 숙박함
답변 제공: Drew 님, 2024년 1월 4일
Thank you for your review! We strive for great customer service, and we are happy to hear you enjoyed the hotel's amenities. Please visit us again soon.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel in downtown West Chester
We loved the hotel. We were visiting family so we didnt get to spend much time at the hotel but what we did see was great. Beds were very comfortable and the room was clean and fresh. Love that they use organic soap. We definitely are coming back.
2023년 12월에 1박 숙박함
답변 제공: Drew 님, 2024년 1월 4일
We're so glad to hear you enjoyed your stay! We look forward to welcoming you back at the Hotel Warner in the future.

10/10 - 훌륭해요

michelle

단체 여행
2023년 12월에 1박 숙박함
답변 제공: Drew W 님, 2023년 12월 29일
Thank you for your review! We hope to see you again at the Hotel Warner soon.

10/10 - 훌륭해요

Choosri

2023년 12월에 4박 숙박함
답변 제공: Drew 님, 2024년 1월 23일
Thank you for your review! We hope to see you again at the Hotel Warner.

4/10 - 별로예요

Anne

2023년 12월에 4박 숙박함
답변 제공: Drew W 님, 2023년 12월 28일
Good afternoon. We are sorry we we unable to accomodate a refund for your early departure. The payment was done directly through Expedia, and we do have to follow Expedia guidelines when it comes to their reservations. Their policy states "Less than 2 days prior to arrival, All cancellations are charged the full cost of stay.". We do hope to see you again the future, and hope you book directly with the hotel for the most flexibility. Have a great day.

10/10 - 훌륭해요

Juan

2023년 12월에 1박 숙박함
답변 제공: Drew 님, 2023년 12월 26일
Thank you for your review! We're glad to see you enjoyed your stay at the Hotel Warner.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we didn't have time to explore the shopping facilities as we were on a schedule to return home. my wife especially would have liked to do so,but we were limited to time because of peope who we were traveling with. we'll have to come back again to do the local shopping
2023년 12월에 1박 숙박함
답변 제공: Drew 님, 2023년 12월 22일
We're glad to hear you enjoyed your stay! Hopefully there will be more time to explore the great town on your next visit.

10/10 - 훌륭해요

Randy

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I’ll be back
2023년 12월에 1박 숙박함
답변 제공: Drew 님, 2023년 12월 18일
We're glad to hear you'll be back! We hope you enjoyed our location in West Chester and our amenities.

10/10 - 훌륭해요

Tina

2023년 12월에 2박 숙박함
답변 제공: Drew 님, 2023년 12월 18일
Thank you for your review! We hope to see you again in the future.

10/10 - 훌륭해요

Sheela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small and staff friendly
2023년 12월에 1박 숙박함
답변 제공: Drew 님, 2023년 12월 8일
Thank you for your review! We're glad to see you enjoyed your stay, and we hope to see you again.

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Drew W 님, 2023년 12월 8일
Thank you for your review! We're glad to see you enjoyed your stay, and we hope to see you again.

10/10 - 훌륭해요

Dale

2023년 11월에 2박 숙박함
답변 제공: Drew 님, 2023년 11월 28일
Thank you very much for your review! We hope you return to West Chester soon.

8/10 - 좋아요

Eric

2023년 11월에 1박 숙박함
답변 제공: Drew 님, 2023년 12월 18일
Thank you for your review. We hope to see you again at the Hotel Warner.

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Drew 님, 2023년 11월 13일
Thank you for your 5/5 review. Please visit us again soon!

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property, friendly service, convenient to shopping and restaurants.
2023년 11월에 1박 숙박함
답변 제공: Drew 님, 2023년 11월 13일
Thank you for your kind review. We're glad to hear you enjoyed our location in the heart of West Chester, and we hope to see you again in the future.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Drew 님, 2023년 11월 7일
Thank you for your review! We're delighted that you enjoyed your say with us, and hope to see you again.

4/10 - 별로예요

Edward

출장 여행
별로예요: 직원 및 서비스
Just give me my room!
Very slow check in process with someone who was either very new with limited English speaking capability very tough after you've had a very long day of travel- just want the room!
2023년 10월에 1박 숙박함
답변 제공: Drew 님, 2023년 10월 26일
Good afternoon. We apologize that we were traning a new employee during your arrival. We will look into new ways to get them trained in the future.

6/10 - 괜찮아요

Lisa

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very tired. You could pay for parking but with so few spaces you couldn’t take your car in and out for fear of not getting a space on return. They also charged for a noon check out instead of the 11:00 standard time. I’ve never encountered a fee for an extra hour. They also have an in-house bar, I would not recommend visiting.
2023년 10월에 2박 숙박함
답변 제공: Drew 님, 2023년 10월 26일
Hello. We do not sell more parking spaces than we have. If you booked a spot at check-in, that spot would still be available for you later in the evening. We do also offer a 4pm checkout on Sundays for 25 that is a popular option for our guests. Please reach out to us if you'd like to discuss your experience with the bar, and thank you for your review.

10/10 - 훌륭해요

daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Parking is limited, adjacent city parking garage was full but staff helped making a space in their 25 parking space garage. No modern USB outlet in room so make sure you have a charging block. Location is very convenient, the hotel and room was clean, the staff was very helpful.
2023년 9월에 1박 숙박함
답변 제공: Lisa 님, 2023년 10월 5일
Thank you for taking the time to share your experience at the Hotel Warner. We appreciate it and hope to welcome you back soon.

6/10 - 괜찮아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the location. I pulled in late around 12:30 am. 25.00 to park - or drive around the block to a big parking structure for $5, No on street parking. I thought I was going to get a historic boutique kind of hotel experience - to me the place was pretty bare bones. Kinda a bit outdated and shabby. I guess it’s all relative to what your used to. The bathroom had the cheapest plastic cups. The shore was a nondescript remodel. Breakfast and coffee - was free- but not for me.
2023년 9월에 1박 숙박함
답변 제공: Lisa 님, 2023년 10월 5일
Thank you for sharing your experience. On street is available throughout the borough, you just need to be aware of the parking restrictions in each area. Free, overnight, street parking can be found about a block from the hotel. We are also planning a renovation. We hope to welcome you back to see the changes.

10/10 - 훌륭해요

Michael

2023년 9월에 1박 숙박함
답변 제공: Lisa 님, 2023년 9월 28일
Thank you for taking the time to complete a review. We hope to welcome you back soon.

10/10 - 훌륭해요

joellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly inviting staff! Great location and comfortable rooms.
2023년 8월에 1박 숙박함
답변 제공: Riley 님, 2023년 8월 23일
Thank you for taking the time to share your feedback with us. We are thrilled to hear about your enjoyable experiences during your recent stays at our hotel in West Chester. We take great pride in our staff's commitment to providing exceptional service, and it's heartening to hear that you found them friendly and courteous. We will be sure to share your kind words with our team. We're also pleased to hear that you appreciated our room rates and found our accommodations clean and comfortable. Thank you once again for choosing to stay with us and for sharing your positive impressions.

6/10 - 괜찮아요

Giuseppe

2023년 8월에 1박 숙박함
답변 제공: Riley 님, 2023년 8월 17일
Thank you for your review. Hope to host you again in the future.

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, clean with nice breakfast!
2023년 7월에 1박 숙박함
답변 제공: Riley 님, 2023년 8월 1일
Thank you for the review. We are so glad to hear you enjoyed our selections for breakfast and all our amentities.The location is situated right in the center of town with lots of local restaurants and shops, which can be very convienent if you are here out of town for business and may not have a vehicle.Have a wonderful day and hope to host you again in the future.

10/10 - 훌륭해요

Christopher 님, Downingtown

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything as expected
2023년 7월에 2박 숙박함
답변 제공: Riley 님, 2023년 8월 1일
Thank you for your review. We look forward to hosting you in the future.