객실 내 금고, 책상, 다리미/다리미판, 무료 간이 침대

마이크로텔 인 앤드 스위트 바이 윈덤 웨스트 체스터 여행 후기

2 out of 5

이용 후기

5.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 179개" "
평점 8 - 좋아요. 1000개 이용 후기 중 197개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 161개" "
평점 4 - 별로예요. 1000개 이용 후기 중 204개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 259개" "

5.8/10

청결 상태

6.4/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

10/10 - 훌륭해요

SEYONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 직원과 저렴한 숙박요금에 대해서 만족합니다. 주변시설을 이용하기 위해 자동차 여행자에게 추천합니다.
2019년 9월에 1박 숙박함
답변 제공: R M 님, 2019년 10월 9일
Dear Seyong We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Yong Beom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was clean and comfortable. I would stay again.
2019년 2월에 2박 숙박함
답변 제공: RM 님, 2019년 3월 8일
Dear Yong We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, please give us a call. We hope to see you again soon

10/10 - 훌륭해요

Jacqueline

좋아요: 직원 및 서비스
Nice staff. Needs repairs
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 4월 18일
Dear Jacqueline,Thank you for your kind review! We're thrilled to hear that you found our staff to be nice during your stay. Your feedback about the need for repairs is duly noted, and we're already working on addressing any areas that may require attention. We appreciate your support and hope to welcome you back soon.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

10/10 - 훌륭해요

freddy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great service. no complaints
2024년 4월에 3박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 4월 14일
Dear Freddy,Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay at Microtel Inn & Suites by Wyndham West Chester and that our service met your expectations. We're delighted to have provided you with a seamless experience. Looking forward to welcoming you back soon!Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

6/10 - 괜찮아요

Nathan

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sheets were stained Pillow covers were stained Toilet seat was broken
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 4월 2일
Dear Nathan,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Rest assured, we take your comments seriously and will address them promptly to ensure a better experience for our guests. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The refrigerator was so loud i had to unplug it.
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 3월 22일
Dear Jacqueline,Thank you for sharing your feedback regarding your recent stay at the Microtel Inn & Suites by Wyndham West Chester. We apologize for any inconvenience caused. Rest assured, we'll address this promptly to ensure a quieter experience for our guests. We appreciate your valuable input.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Hector 님, Hanover

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 3월 18일
Dear Hector,Thank you for choosing to stay with us at Microtel Inn & Suites by Wyndham West Chester. We're thrilled to hear you had a positive experience during your visit. Your 4 out of 5 rating means a lot to us. We hope to welcome you back soon.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

4/10 - 별로예요

Juan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
room smelt like pure cigarettes. tried opening a window and keeping the ac unit on and absolutely nothing worked. the smell was horrible since it was only in the room. the hallway felt like a breath of fresh air. so much for a non smoking room…do better on keeping at least a fabreez or room spray in the room because i know for a fact the employees can smell it every time they walk into that room and to not expect people to say something is concerning. i recommend for you guys to close room 207 for customers or fix the smell.
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 3월 14일
Dear Juan,Thank you for sharing your feedback regarding your recent stay at Microtel Inn & Suites by Wyndham West Chester. We apologize for the inconvenience caused in your room. Rest assured, we take your concerns seriously and are taking immediate steps to address the issue.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

10/10 - 훌륭해요

Edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The woman at the front desk at checked me in was very helpful, consider it and kind! Room is very clean. Who place smells very nice.
2024년 3월에 1박 숙박함
답변 제공: The Microtel Inn & Suites by Wyndham West Chester 님, 2024년 3월 11일
Dear Edward,Thank you for your glowing review of your recent stay at the Microtel Inn & Suites by Wyndham West Chester! We're delighted to hear that you found our front desk staff helpful and kind and that you enjoyed our clean rooms and pleasant ambiance. Your feedback means the world to us.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

LEONARDO

2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 3월 25일
Dear LEONARDO,Thank you for your positive review and for choosing to stay at Microtel Inn & Suites by Wyndham West Chester. We're thrilled to hear you enjoyed your experience with us. Your feedback means the world to us. We look forward to welcoming you back soon.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

4/10 - 별로예요

Melony

별로예요: 편의 시설/서비스
when I book i look for breakfast and we found out when we got there that there was none.
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 3월 2일
Dear Melony,Thank you for your feedback regarding your recent stay at the Microtel Inn & Suites by Wyndham West Chester. We apologize for any inconvenience caused during your visit. We value your input and will use it to improve our services. We hope to have the opportunity to welcome you back for a more satisfying experience.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

4/10 - 별로예요

KELLIE

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon check in there was a sign on the desk stating that the complimentary continental breakfast was discontinued. It is listed on their website and we were counting on it as part of our time there and wouldn't have to figure out a breakfast. Won't stay there again.
2024년 2월에 2박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 3월 2일
Dear KELLIE,Thank you for sharing your feedback regarding your recent stay at the Microtel Inn & Suites by Wyndham West Chester. We apologize for any inconvenience caused. We value your input and will take your comments into consideration to improve our services.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Rob

2024년 2월에 3박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 3월 21일
Dear Rob,Thank you for sharing your feedback about your recent stay at the Microtel Inn & Suites by Wyndham West Chester. We're thrilled to hear that you had a positive experience with us. Your rating of 4 out of 5 means a lot to us, and we look forward to welcoming you back soon.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent value. Clean and certainly adequate for our needs
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 2월 24일
Dear Richard,Thank you for your wonderful review! We are thrilled to hear that you found excellent value in your stay at the Microtel Inn & Suites by Wyndham West Chester. It's fantastic to know that our cleanliness and accommodations met your needs. We appreciate your feedback and hope to welcome you back soon.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is not near any accommodations. No restaurants or stores are within walking distance. But the hotel it clean.
2024년 2월에 2박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 2월 19일
Dear Daniel,Thank you for choosing to stay at Microtel Inn & Suites by Wyndham West Chester and for taking the time to share your feedback. We're glad to hear that you found our hotel clean. While we regret any inconvenience regarding nearby amenities, we're pleased you enjoyed your overall stay.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

10/10 - 훌륭해요

Don

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Trusty go to. Affordable and close to where I need to go.
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 2월 19일
Dear Don,Thank you for your outstanding review! We are thrilled to learn that we are your trusted go-to accommodation. Providing affordability and convenience is our priority, and we're glad to hear that we've met your needs. We appreciate your loyalty and look forward to welcoming you back soon.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

Alina

별로예요: 숙박 시설 상태 및 시설
Dirty ran down
2024년 1월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 1월 22일
Dear Alina,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we take it seriously. We are committed to addressing the concerns promptly to ensure a more enjoyable stay for our guests. Thank you for bringing this to our attention. We hope to have another opportunity to exceed your expectations.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

JACOB

2023년 12월에 4박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 1월 28일
Dear Jacob,We appreciate you sharing your feedback. We're genuinely sorry to hear your experience fell short of expectations. Your concerns are important to us, and we'd like to learn more to enhance our services. We hope to have the pleasure of welcoming you back to the Microtel Inn & Suites by Wyndham West Chester in the near future. Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

Holly 님, Lodi

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is disgusting! It doesn't look anything like the pictures at all! This place is not clean, has no hot water, tub buttons were black, elevator doesn't work, vending machine is empty & doesn't work, staff behind the desk wasn't wearing shoes, the carpeting on the stairs is filthy & had puke on it when we checked out. Tile floors were dirty & sticky. Also had to switch rooms because the rooms had an adjoining door to another room & at midnight the couple next door started fighting and there is no soundproofing under the door. There is at least a 2 inch gap under the door. The beds were super uncomfortable and didn't get any sleep. There was no headboards, but dirty mirrors behind the bed. If we hadn't paid for this room in advance we would have canceled and gone to a much nicer hotel. Will never stay at this hotel again as it was gross, dirty and not kept up.
2023년 12월에 5박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 1월 12일
Dear Holly,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable, and we're addressing the issues raised to ensure a better experience for our guests. Please know this is not indicative of our usual standards. We appreciate your understanding and hope you give us another chance.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

Maria

2024년 1월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 1월 12일
Dear Maria,We sincerely apologize for any inconveniences during your stay at Microtel Inn & Suites. Your feedback is valuable, and we're committed to addressing your concerns to enhance our guests' experience. Thank you for your input.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

6/10 - 괜찮아요

Joshua

좋아요: 객실의 편안함
별로예요: 청결 상태
Shower was dirty, elevator was broke, back door was left open for any incoming none tenant, electrical outlet left uncovered, and broken toilet seat and sink drain seal had make up cap. Not to mention loud tenant at across room till 4am. Ouch. Had a flight the next day and had to actually knock on other room door to have them shut up.
2023년 12월에 3박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 26일
Dear Joshua,Thank you for sharing your feedback. We sincerely apologize for the inconveniences you faced during your stay. Rest assured, we are addressing these issues promptly to enhance our guest experience. We appreciate your understanding and hope you give us another chance to provide the exceptional stay you deserve.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

Paulo Martins

2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2024년 1월 12일
Dear Paulo Martins,We sincerely apologize for any inconvenience you experienced during your stay at Microtel Inn & Suites by Wyndham West Chester. Your feedback is invaluable, and we are committed to addressing and improving upon the issues you've highlighted. We appreciate your honesty and hope you'll give us another chance to provide you with a better experience.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

4/10 - 별로예요

Christopher

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Too cheap to turn the elevator on!!!!
2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 26일
Dear Christopher,Thank you for sharing your feedback. We apologize for any inconvenience caused during your stay. Rest assured, we take your comments seriously and will address the issue promptly. We appreciate your input and hope to have the opportunity to provide you with an improved experience in the future.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Jean-Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
This is the second time I have stayed here. It is comfortable, clean and the bed was comfortable. It is centrally located to getting to Philadelphia and Longwood Gardens. Recommended.
2023년 12월에 2박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 26일
Dear Jean-Marie,Thank you for choosing Microtel Inn & Suites for the second time and for taking the time to share your positive experience. We're thrilled to hear that you found our hotel comfortable, clean, and conveniently located. It's fantastic that our amenities and location contributed to your enjoyable stay. We look forward to welcoming you back soon!Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

4/10 - 별로예요

Donna

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 18일
Dear Donna,Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. Your insights are invaluable, and we assure you that we take them seriously. We're committed to improving and hope you give us another chance. Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Jones

가족 여행
좋아요: 직원 및 서비스
The elevator doesn't serve.
2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 18일
Dear Jones,Thank you for choosing Microtel Inn & Suites by Wyndham West Chester. We appreciate your feedback and apologize for any inconvenience. Your insights help us improve. We're committed to ensuring a seamless stay and hope you'll give us another chance to exceed your expectations. Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Piece of molding missing in my room, the bathroom door locked and I could not get in, girl at front desk at check-in very rude
2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 18일
Dear David,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we are addressing the issues you highlighted promptly. This is certainly not the standard we aim for, and we appreciate your patience. We assure you that corrective measures are being taken. We hope to have the opportunity to regain your trust.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It was a basic OK place. Quiet. Easy to get to where I needed to go.
2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 18일
Dear Chris,Thank you for choosing Microtel Inn & Suites by Wyndham West Chester and sharing your feedback. We're delighted to hear you found our place quiet and conveniently located. We appreciate your acknowledgment of our easy accessibility. Your satisfaction is our priority, and we look forward to welcoming you back.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Tamara

2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 18일
Dear Tamara,Thank you for choosing Microtel Inn & Suites by Wyndham West Chester and for sharing your positive 4 out of 5 review on Expedia. We're delighted you enjoyed your stay. Your feedback is invaluable, and we look forward to welcoming you back for an even more exceptional experience.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

Andrew

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel could be great but on first floor the restroom was broken. The vending machine was broken and empty. The elevator was broken and I just had knee replacement surgery so it was very difficult to go up with luggage. The bathroom in room was not in great condition. We left hotel early
2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 18일
Dear Andrew,We sincerely apologize for the inconveniences you faced during your stay. Your feedback is invaluable, and we are addressing these issues promptly to ensure a more comfortable experience for our guests. Please consider giving us another chance; we are committed to making it right. Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

10/10 - 훌륭해요

Laura

출장 여행
Not much to do, but good for business travel
2023년 11월에 3박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 10일
Dear Laura,Thank you for your fantastic 5-star review on Expedia! We're delighted to hear that your stay at Microtel Inn & Suites by Wyndham West Chester was tailored to your business travel needs. While we may not offer a multitude of activities, we're thrilled that our accommodations met your expectations. We look forward to hosting you again soon.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

Vanessa

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I'd go elsewhere.
I debated leaving after being in the hotel for 30 minutes and if there had been a place close by, I would have went elsewhere. The hallways smelt like cigarettes and the carpets were stained. The room's bathroom had mold in the shower (which did not drain) and the sink smelled like urine when you ran the water. The bed was clean and the bed linens were clean but the bathroom towels were not clean. The walls were so thin I could hear the TV in the next room. There was no staff when I left in the morning at the front desk (even after ringing the bell and waiting) so no one to complain to in person.
2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 10일
Dear Vanessa,Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are taken seriously, and we are actively addressing the issues you've raised to ensure a more pleasant experience for our guests. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

10/10 - 훌륭해요

Kimberly

아이를 동반한 가족 여행, 가족 여행
The staff is ready but the room and hotel could use repairs and cleaning.
2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 10일
Dear Kimberly,Thank you for sharing your feedback. We're pleased you found our staff ready to assist. We take your comments on the room and hotel seriously. Rest assured, we'll address the concerns promptly. Your input is invaluable as we strive to enhance our guest experience. We hope to welcome you back for an even more enjoyable stay.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Mark

2023년 11월에 2박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 26일
Dear Mark,Thank you for choosing Microtel Inn & Suites by Wyndham West Chester! We appreciate your 4 out of 5 rating and positive feedback. We're thrilled you enjoyed your stay. If there's anything specific you loved or suggestions for improvement, we'd love to hear. Looking forward to welcoming you back!Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

10/10 - 훌륭해요

Rosemary or James 님, RICHFIELD

2023년 11월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 26일
Dear Rosemary,Thank you for your fantastic 5 out of 5 review on Orbitz! We're thrilled to hear about your positive experience at Microtel Inn & Suites by Wyndham West Chester. It's our goal to ensure guests have a memorable stay, and we're delighted that we succeeded. Looking forward to welcoming you back soon.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

10/10 - 훌륭해요

Allen 님, Williamsburg

좋아요: 청결 상태
Family owned business. They are great!
2023년 11월에 4박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Allen,Thank you for choosing Microtel Inn & Suites by Wyndham West Chester for your stay. We are honored to receive your 5 out of 5 rating and to be recognized as a family-owned business. We take pride in providing great service and appreciate your positive feedback.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

4/10 - 별로예요

Quartez

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bring flip flops
Bathroom was old and gross. Had to wear flip flops in shower.
2023년 11월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Quartez,Thank you for sharing your feedback. We apologize for any inconvenience during your stay. We appreciate your honesty and will address the concerns you've raised. Our team is committed to making improvements, ensuring a more enjoyable experience for all guests. Your insights are valuable, and we hope to welcome you back for an enhanced stay.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

4/10 - 별로예요

Amy

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
At least there weren’t bed bugs.
2023년 11월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Amy,Thank you for sharing your feedback. We appreciate your acknowledgment of our commitment to cleanliness. While we regret any shortcomings, we're pleased you didn't encounter bed bugs. We value your input and will use it to enhance our services. We hope to welcome you again for an improved experience.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Christopher

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 11월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Christopher,Thank you for choosing Microtel Inn & Suites by Wyndham West Chester! We're thrilled you had a good experience during your stay. Your positive feedback means a lot to us. If there's anything specific you loved or any suggestions you have, we'd love to hear them. Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

4/10 - 별로예요

steve

아이를 동반한 가족 여행
별로예요: 청결 상태
The floors were filthy and the breakfast not so appetizing
2023년 10월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 11월 3일
Dear Steve,We sincerely appreciate your feedback and apologize for any inconvenience you experienced. We have taken your comments to heart and will address the issues to ensure a more enjoyable stay in the future. Thank you for choosing Microtel Inn & Suites by Wyndham West Chester.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was very quiet and safe
2023년 10월에 4박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 11월 3일
Dear Ashley,We're thrilled to hear that you found your stay at Microtel Inn & Suites by Wyndham West Chester to be very quiet and safe. Your perfect 5/5 rating means a lot to us. Providing a peaceful and secure environment is a top priority. Thank you for choosing us!Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

George

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean rooms close to everything
Great hotel fir the lrice rooms are clean staff was nice
2023년 10월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear George,Thank you for sharing your positive experience at Microtel Inn & Suites by Wyndham West Chester! We're delighted you enjoyed our clean rooms and convenient location. Your kind words about our friendly staff mean a lot. We look forward to welcoming you back and providing another excellent stay.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

Barbara

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap- you get what you pay for
This place is a dump. I mean a real dump. Rugs are filthy. Room is so old. Our toilet seat was broken.
2023년 10월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Barbara,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we assure you that we are addressing the issues you mentioned. We are committed to providing a better experience and appreciate your insights. Please consider giving us another chance, and we'll strive to exceed your expectations.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

8/10 - 좋아요

Marion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Marion,We greatly appreciate your positive 8 out of 10 review on Hotels.com for your stay at Microtel Inn & Suites by Wyndham West Chester. It's wonderful to hear about your positive experience. Thank you for choosing us, and we look forward to welcoming you back soon.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

Daniel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff but Skeevy rooms
Overhead another guest complain that their room hadn’t been cleaned since the previous guest checked out. The motel quickly assigned them a new room. My room was very skeevy. No smoke detector in room just a hole in the ceiling with exposed wires. One of the light fixtures fell from the ceiling and was dangling. The comforter had small blood stains. The surfaces were dirty with more exposed wiring. The cockroaches were just icing on this cake. The staff were extremely friendly and helpful. I was able to get a full refund.
2023년 10월에 2박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Daniel,We sincerely apologize for the inconveniences you faced during your stay. Your feedback is crucial to us, and we're taking immediate action to address the issues you've highlighted. We appreciate your kind words about our staff and are committed to ensuring a more comfortable experience for all our guests.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

10/10 - 훌륭해요

Chrismil

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 3박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Chrismil,We're overjoyed to receive your 5 out of 5 review on Expedia! It's fantastic to hear that you enjoyed your stay at Microtel Inn & Suites by Wyndham West Chester. Our team works hard to provide a top-notch experience, and your feedback is truly appreciated. We look forward to welcoming you again soon.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

6/10 - 괜찮아요

Monica Helena Teixeira da

가족 여행
별로예요: 청결 상태
The hotel could be cleaner
2023년 10월에 3박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Monica Helena Teixeira da,Thank you for sharing your feedback. We appreciate your review and apologize for any inconvenience. Rest assured, we take cleanliness seriously, and your comments will be addressed to enhance our standards. We value your stay and hope for another opportunity to exceed your expectations.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

Abigail

별로예요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Abigail,We sincerely apologize for falling short of your expectations during your recent stay at Microtel Inn & Suites by Wyndham West Chester. We value your feedback and would love the opportunity to address your concerns. We hope for another chance to exceed your expectations. Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

2/10 - 너무 별로예요

James

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mattress hard as a rock. Someone in the room above ours started jumping off their furniture at 1am, waking us up. Called front desk - they refused to go tell the people to stop. Instead they called that room and left a voicemail. Breakfast was pathetic. Will never stay here again.
2023년 10월에 1박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear James,We sincerely apologize for the inconveniences you faced during your stay. Your feedback is invaluable, and we are addressing the issues raised to enhance our services. We assure you that steps will be taken to prevent such occurrences in the future. We appreciate your candor and hope you reconsider, giving us another chance to provide a better experience.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

6/10 - 괜찮아요

Armand

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The manager was very pleasant and helpful
2023년 10월에 2박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham West Chester Team 님, 2023년 12월 3일
Dear Armand,Thank you for sharing your feedback regarding your recent stay at Microtel Inn & Suites by Wyndham West Chester. We're pleased to hear that our manager's pleasant and helpful assistance positively impacted your experience. We're committed to continuous improvement and hope to make your next stay even more enjoyable.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team