외관

포 포인츠 바이 쉐라톤 파고 메디컬 센터 여행 후기

3 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 542개 이용 후기 중 225개" "
평점 8 - 좋아요. 542개 이용 후기 중 153개" "
평점 6 - 괜찮아요. 542개 이용 후기 중 95개" "
평점 4 - 별로예요. 542개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 542개 이용 후기 중 32개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Eliana

별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: ht 님, 2024년 3월 29일
Dear Eliana,Thank you for your review of the Four Points-Fargo. We always appreciate hearing from our guests. We do also hope to see you again in the future.Regards,Heather TutonAGM

10/10 - 훌륭해요

Bianca

2024년 3월에 1박 숙박함

8/10 - 좋아요

estelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2024년 3월에 1박 숙박함
답변 제공: ht 님, 2024년 3월 29일
Dear Estelle,Thank you for staying with us at the Four Points and for taking a moment to provide your feedback. We look forward to seeing you again!Regards,Heather TutonAGM

8/10 - 좋아요

Scott

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for hospitals walk us close
2024년 2월에 1박 숙박함
답변 제공: ht 님, 2024년 2월 23일
Dear Scott,Thank you for staying with us and for taking the time to submit your feedback. We are glad to see that you found our location to be convenient for your needs. We hope to welcome you back anytime you need us.Regards,Heather TutonAGM

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: ht 님, 2024년 2월 14일
Dear Robert,Thank you for staying with us at the Four Points. We appreciate the feedback and hope to see you again soon.Regards,Heather TutonAGM

8/10 - 좋아요

Sean

2024년 2월에 1박 숙박함
답변 제공: ht 님, 2024년 3월 29일
Dear Sean,We appreciate your stay with us and for letting us know how everything was!Regards,Heather TutonAGM

10/10 - 훌륭해요

Constantin

2024년 1월에 1박 숙박함
답변 제공: ht 님, 2024년 2월 6일
Dear Constantin,Thank you for your stay and for the great review! We appreciate your time and hope to see you again in the future.Regards,Heather TutonAGM

4/10 - 별로예요

Sheri 님, Aberdeen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
At checkin we discovered someone already checked in under my reservation. I was concerned about charges for incidentals going to my card. Upon getting a room, the floor had 2 ponytail holders laying around, Cheetos under the bed, and the mattress had foam exposed on the side. Lifting up the sheets there was a huge stain on the mattress…it was gross.
2024년 1월에 1박 숙박함
답변 제공: ht 님, 2024년 1월 27일
Dear Sheri,Thanks for taking a moment to let us know about your stay with us and the unfortunate issues you came across. These are definitely concerns that I will be speaking with both the front desk and housekeeping staff to ensure these errors do not continue. Again, thank you.Regards,Heather TutonAGM

10/10 - 훌륭해요

Lisa

2024년 1월에 1박 숙박함
답변 제공: ht 님, 2024년 1월 22일
Dear Lisa,Thanks so much for the wonderful scores! We hope to always have the pleasure of your company whenever you are in Fargo!Regards,Heather TutonAGM

8/10 - 좋아요

Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I've always had good service, clean room and comfortable sleep at Four Pointes. Nothing has changed. I will continue to stay here every time I come to Fargo.
2024년 1월에 1박 숙박함
답변 제공: ht 님, 2024년 1월 22일
Dear Lee,We are so happy to hear that you will continue to stay with us based on your previous experiences! Until we see you again we wish you safe and happy travels!Regards,Heather TutonAGM

10/10 - 훌륭해요

Bessie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at the front desk was very helpful and nice
2023년 12월에 1박 숙박함
답변 제공: ht 님, 2023년 12월 30일
Thank you Bessie for your very kind words! We will be sure to pass your kind feedback directly to that associate. We look forward to seeing you again!Regards,Heather TAGM

8/10 - 좋아요

Reed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: ht 님, 2023년 12월 30일
Thank you Reed for your stay with us as well as the feedback! Hope to see you again soon!Regards,Heather TAGM

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: ht 님, 2023년 11월 20일
Dear Scott,Thank you for your stay with us, as well as taking the time to let us know how everything was! We hope to see you again the next time you are in Fargo.Regards,Heather TutonAGM

10/10 - 훌륭해요

Travis

2023년 10월에 1박 숙박함
답변 제공: ht 님, 2023년 11월 15일
Dear Travis,We appreciate your letting us know how your recent stay with us was! We hope to see you again in the future!Warmest Regards,Heather TutonAGM

2/10 - 너무 별로예요

Zack

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was so disgusting we didn’t end up staying here we had to different rooms that weren’t vacuumed curtains were stained mattresses were disgusting and stained as well
2023년 10월에 1박 숙박함
답변 제공: ht 님, 2023년 10월 14일
Dear ZackThank you for taking the time to submit your concerns and we do apologize. I will speak with the housekeeping staff regarding the issues you came across.Regards,Heather TAGM

10/10 - 훌륭해요

Zhaohui 님, WINNIPEG

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Secind time to stay. Still like it.
2023년 10월에 1박 숙박함
답변 제공: ht 님, 2023년 10월 7일
Thank you so much for staying with us again and for taking the time to give us your feedback. We can't wait to have you stay with us again!Regards,Heather TutonAGM

10/10 - 훌륭해요

Lori

2023년 9월에 1박 숙박함
답변 제공: ht 님, 2023년 10월 27일
Dear Lori,Thanks so much for the feedback! Hope to see you again soon!

8/10 - 좋아요

Seana

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Paid extra for breakfast and it was mediocre . Menu was great but service was slow, they were on their phones a lot. Forgot part of our order. The rest of the hotel and staff were great
2023년 9월에 1박 숙박함
답변 제공: ht 님, 2023년 9월 14일
Dear Seana,Thank you for staying with us and for your feedback. I am sorry to hear about your Bistro experience and I will be sure to speak with the manager about those concerns. Other than that we hope you were able to enjoy the rest of your stay.Regards,Heather TutonAssistant General Manager

10/10 - 훌륭해요

Sarah

2023년 9월에 1박 숙박함
답변 제공: ht 님, 2023년 9월 30일
Dear Sarah,Thank you so much for the review! We are very happy to hear that you enjoyed your stay with us! We look forward to seeing you again.Regards,Heather T.AGM

2/10 - 너무 별로예요

Isabel

2023년 6월에 2박 숙박함
답변 제공: ht 님, 2023년 7월 10일
Dear Isabel,Thank you for staying with us, but we are certainly sorry to see that you had a less than perfect time. I will share your feedback with the team here.Regards,Heather T.AGM

6/10 - 괜찮아요

Trevor

2023년 6월에 1박 숙박함
답변 제공: ht 님, 2023년 7월 2일
Dear Trevor,Thank you for staying with us and providing your feedback. We hope to welcome you back in the future.Regards,Heather TutonAGM

6/10 - 괜찮아요

Natalie

2023년 6월에 1박 숙박함
답변 제공: ht 님, 2023년 6월 24일
Dear Natalie,Thank you for your stay with us at the Four Points. We hope to see you again in the future.Regards,Heather TutonAGM

4/10 - 별로예요

Sarah

가족 여행
별로예요: 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: ht 님, 2023년 6월 3일
Dear Expedia Guest,Thank you for your feedback. We are sorry to see that your stay wasn't what you had hoped. We do hope you will give us another opportunity.Regards,Heather TAGM

6/10 - 괜찮아요

Tara

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
There was blood splatter on our bed skirt. It was very obvious so I am not sure how housekeeping didn’t change it before we arrived.
답변 제공: ht 님, 2023년 5월 28일
Dear Tara,We are very sorry to hear of the issue you had with the bed skirt and it has been clearly verbalized to housekeeping that this is not acceptable. Again, we do apologize and will work towards improving in this particular area of concern.Regards,Heather TutonAGM

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: ht 님, 2023년 5월 14일
Dear Jim,Thanks so much for you feedback! We are so happy to see that you enjoyed your stay with us and we look forward to any future visits!Kindest Regards,Heather TutonAGM

10/10 - 훌륭해요

Craig

2023년 4월에 1박 숙박함
답변 제공: ht 님, 2023년 5월 28일
Dear Craig,Thanks so much for staying with us! We hope to always be your hotel of choice whenever you are in Fargo!Regards,Heather TAGM

6/10 - 괜찮아요

carolyn

가족 여행
It was over priced, swimming pool was dirty
2023년 3월에 2박 숙박함
답변 제공: ht 님, 2023년 4월 6일
Dear Carolyn,Thank you for your staying with us and letting us know how everything went. We apologize that you did not find us up to your expectations. We would love to welcome you back sometime.Regards,Heather T-AGM

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in girl was so nice and very helpful!!
2023년 3월에 1박 숙박함
답변 제공: ht 님, 2023년 4월 1일
Dear Carol,Thank you for the very nice review! We truly appreciate it!Thanks,Heather TutonAGM

4/10 - 별로예요

Randy

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a 2 queen room, bed mattress was yellow and stained.
2023년 3월에 1박 숙박함
답변 제공: ht 님, 2023년 4월 1일
Dear Randy,Thanks for taking the time to submit your feedback and we are definitely sorry for the inconvenience regarding the mattress. Hopefully you would consider staying with again in the future.Regards,Heather TutonAGM

10/10 - 훌륭해요

Kari

가족 여행
좋아요: 직원 및 서비스
It’s okay!
I stayed here years ago and it was awesome. My boyfriend still thought it was pretty nice but I feel the place has really worn out and could use some maintenance. Our room wasn’t that clean either. But it was okay! Not so gross I wouldn’t stay.
2023년 3월에 1박 숙박함
답변 제공: ht 님, 2023년 4월 2일
Dear Kari,Thanks for taking the time to let us know how your stay was. We appreciate your candor and I will be providing the rest of the staff with a copy of your review so that we are aware of the areas we can focus on to better ensure a great stay for everyone.Regards,Heather T-AGM

10/10 - 훌륭해요

Joelle

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is everything we needed for a night stop over. The gentleman checking in at the from desk was so kind and personable. I really appreciated his positivity and it was nice to be greeted with a smile.
2023년 3월에 1박 숙박함
답변 제공: ht 님, 2023년 3월 25일
Thank you so much for the very kind feedback! We love to hear it!Regards,Heather T-AGM

10/10 - 훌륭해요

Simon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 3월에 1박 숙박함
답변 제공: ht 님, 2023년 3월 11일
Dear Simon,Thanks for staying as well as the great review! Hope to see you again soon!

10/10 - 훌륭해요

Rick

2023년 2월에 2박 숙박함
답변 제공: ht 님, 2023년 3월 11일
Dear Rick,Thank you so much! Hope to see you again!

6/10 - 괜찮아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Need to have free breakfast
2023년 1월에 1박 숙박함
답변 제공: ht 님, 2023년 1월 23일
Dear Denise,Thank you for your recent stay with us and submitting your review. We hope to see you again in the future.Regards,Heather T

10/10 - 훌륭해요

Tiffany

답변 제공: ht 님, 2023년 11월 15일
Dear Tiffany,Thank you so much for your stay with us in October! We appreciate your taking the time to let us know how it was and we look forward to seeing you again.Kindest RegardsHeather TutonAGM

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful!
2023년 1월에 1박 숙박함
답변 제공: ht 님, 2023년 1월 7일
Thank you so much for your recent stay with us! We appreciate your feedback and look forward to your next stay with us!Regards,Heather Tuton

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: ht 님, 2022년 12월 29일
Dear Holly,Thanks for taking the time to submit your review and for the 10 out of 10! We hope to always be your hotel of choice whenever you are in Fargo!

10/10 - 훌륭해요

Justin

2022년 12월에 3박 숙박함
답변 제공: ht 님, 2022년 12월 29일
Dear Justin,Thanks for the wonderful feedback and we hope to see you again in the future!

6/10 - 괜찮아요

Harmony

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Property is nice, bed were comfy, but we could hear our neighbors both above us and beside us. Also, the bathroom door would not close all the way.
답변 제공: ht 님, 2022년 12월 29일
Dear Harmony,Thanks for taking the time to let us know how your stay was. We are sorry about the noise and the bathroom door. We do hope that you will consider staying with us again in the future.

8/10 - 좋아요

Kirk

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: ht 님, 2022년 12월 1일
Dear Kirk,Thanks so much for your feedback. We appreciate anytime a guest takes the time to submit a review.We do hope you will stay with us again in the future.Regards,Heather TutonAGM

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: ht 님, 2022년 12월 1일
Thank you Terry! We hope to see you again soon!Regards,Heather TutonAGM

6/10 - 괜찮아요

TRACY

2022년 11월에 2박 숙박함

8/10 - 좋아요

Douglas

2022년 9월에 1박 숙박함
답변 제공: ht 님, 2022년 10월 1일
Thank you so much Douglas! We hope to see you again soon!

8/10 - 좋아요

John 님, Fairmont

2022년 9월에 1박 숙박함

8/10 - 좋아요

Payal

2022년 9월에 1박 숙박함
답변 제공: ht 님, 2022년 11월 19일
We apologize for the delay in thanking you for your feedback from your stay with us in September. We are glad to see that you enjoyed it and hope to see you again soon!

4/10 - 별로예요

ram

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hot tub was not working.my family wanted to enjoy the hot tub.our money needs to be returned
2022년 9월에 1박 숙박함
답변 제공: ht 님, 2022년 9월 12일
Thank you for your review and apologize about the hot-tub. Unfortunately we are not able to forecast when something is going to break, as much as we would like. Again we do apologize and wish you safe and healthy travels.

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Randy C. 님, 2022년 9월 9일
Thank you for taking the time to share your rating!!

4/10 - 별로예요

Mark

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked 6 hours before I arrived. I called to see if the pool and hot tub were in working condition. Was assured everything was fine. After I entered the pool area the hot tub was very cold. The front desk mentioned its been like that for weeks. Were waiting for a part to fix. I arrived at 5pm. Check in time was after 3pm. No rooms were ready and we had to wait in an unclean room until 5:45pm
2022년 8월에 1박 숙박함
답변 제공: ht 님, 2022년 8월 18일
Dear Mark, Thank you for your feedback. We apologize for the issues that you ran into, from the later check-in to the hot-tub being cold. Unfortunately the part we are waiting on is in very short supply nationwide and we are awaiting it's arrival. I have let the front desk staff know that they are to let guests know at arrival and that if they would like to cancel, we can absolutely do that with no penalty. Our concern should be for your comfort. Thank you again and I will pass this along to the rest of the staff. Regards, Heather Tuton AGM

6/10 - 괜찮아요

Matthew

2022년 8월에 1박 숙박함

4/10 - 별로예요

Janet

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff went out of their way to not look up or provide a welcoming atmosphere. The walls and floors were paper thin so any walking above us was like they were coming thru the floor. We could hear the tv in the next room clearly. The rooms were damp and the sheets felt almost wet because of it. Would not recommend for a stay in Fargo at this hotel.
2022년 8월에 2박 숙박함
답변 제공: ht 님, 2022년 8월 18일
Dear Janet, Thank you for your feedback. We should always be doing our best to provide our guests with a stay that is both welcoming and comfortable and we are sorry we did not give you that experience. Please know we will be showing your feedback to all staff so they can better understand that we are here for our guests and not the other way around. Kindest Regards, Heather Tuton AGM