스탠다드룸, 킹사이즈침대 1개, 금연, 발코니 | 고급 침구, 책상, 암막 커튼, 다리미/다리미판

더 브리지 하우스, BW 시그니처 컬렉션 여행 후기

3 out of 5
더 브리지 하우스, BW 시그니처 컬렉션
2 Ringwood Road, Ferndown, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 883개 이용 후기 중 430개" "
평점 8 - 좋아요. 883개 이용 후기 중 360개" "
평점 6 - 괜찮아요. 883개 이용 후기 중 65개" "
평점 4 - 별로예요. 883개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 883개 이용 후기 중 7개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An excellent last minute find on a cycling trip. Comfortable, clean and great food. Thank you.
2024년 4월에 1박 숙박함
답변 제공: Zoe 님, 2024년 4월 17일
Hello Simon, we are really glad that you enjoyed your visit to us, and found our hotel to be so clean and comfortable. See you again soon!

10/10 - 훌륭해요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can normally find something negative to say about a hotel but not this one. From the moment we checked in everything was great. Great location, friendly staff, room cozy and comfortable, nice size rooms. The food was excellent. We didn't book a river view room and wish we had but that was our fault. Highly recommended, we will definitely be back.
2024년 4월에 3박 숙박함
답변 제공: Zoe 님, 2024년 4월 10일
Hello Graham, we are delighted to hear that your stay with us was so enjoyable, and that you found our staff to be so welcoming, and your meals to be so excellent. We look forward to seeing you again soon!

8/10 - 좋아요

Kerry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was absolutely fine nice and clean, only problem was the heating wasn’t working so it was a little chilly but I do like a hot room. So maybe fine for everyone else.
2024년 2월에 1박 숙박함
답변 제공: Zoe 님, 2024년 3월 26일
Hello Kerry, we are happy to hear that overall you enjoyed your stay, however we are very sorry that you found your room to be cold. Although we do try our best to make sure the rooms are warm for arrivals, some guests may prefer a warmer room. Extra heaters and blankets are available by request if needed. Hopefully we can look forward to welcoming you back again soon.

8/10 - 좋아요

Donna

연인과의 여행
Very comfortable bed and room. Staff very nice. Forgot to ask for more tea bags and milk. Could have done done with a little extra to allow up to 3 drinks each.
2024년 3월에 1박 숙박함
답변 제공: Zoe 님, 2024년 3월 12일
Hello Donna, we are really pleased that you enjoyed your stay with us so much, and found your room to be so comfortable. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and professionally run hotel with well equipped room and easy parking. Didn’t have breakfast as it was just a convenient overnight stay before an early morning flight. Will definitely use again.
2024년 2월에 1박 숙박함
답변 제공: Zoe 님, 2024년 3월 12일
Hello Peter, we are delighted that you had such a pleasant stay, and found our hotel to be so clean and convenient. See you again soon!

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
Amazing hotel and staff excellent value easy parking and close to all shops bars and restaurants, although the hotel restaurant is brilliant
2024년 1월에 1박 숙박함
답변 제공: Zoe 님, 2024년 1월 23일
Hello Alex, we are really pleased to hear that you had such an enjoyable stay, and that you particularly enjoyed our convenient location and friendly staff. See you again soon!

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Zoe 님, 2024년 1월 23일
Hello Perry, we are delighted that you had such an enjoyable stay. See you again soon!

10/10 - 훌륭해요

Sophie

2024년 1월에 2박 숙박함
답변 제공: Zoe 님, 2024년 1월 23일
Hello Sophie, we are delighted that you enjoyed your stay. We look forward to welcoming you back again soon!

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff excellent, efficient and friendly. Meals excellent, well presented and filling. In process of swapping from gas central heating to electric air conditioning, substitute electric heaters worked well, if the thermal cut outs were a little noisy. Bathroom sink cracked but not leaking.
2024년 1월에 1박 숙박함
답변 제공: Zoe 님, 2024년 1월 23일
Hello Brian, we are really pleased to hear that you had such an enjoyable stay, and that you particularly enjoyedy your meals, and found our staff to be so friendly. See you again soon!

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Zoe 님, 2024년 1월 23일
Hello Alexander, we are really pleased that you had such an enjoyable stay. See you again soon!

10/10 - 훌륭해요

tracey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Zoe 님, 2024년 1월 23일
Hello Tracey, we are delighted that you had such an enjoyable stay. See you again soon!

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked the location and the ample cooked breakfasts. The staff were professional, friendly and very helpful
2023년 12월에 2박 숙박함
답변 제공: Zoe 님, 2023년 12월 22일
Hello Carol, we are really happy to hear that you had such a pleasant stay, and that you particularly enjoyed our location, cooked breakfast, and friendly staff. We look forward to seeing you again soon!

10/10 - 훌륭해요

Sallyann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptionally clean and welcoming hotel, comfy beds and plenty of hot water.
2023년 12월에 1박 숙박함
답변 제공: Zoe 님, 2023년 12월 22일
Hello Sallyann, we are delighted to hear that you had such an enjoyable stay, and found our hotel to be so clean and comfortable. We look forward to seeing you again soon!

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Zoe 님, 2023년 12월 22일
Hello Perry, we are happy to hear that you enjoyed your stay. See you again soon!

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service
2023년 11월에 1박 숙박함
답변 제공: Zoe 님, 2023년 12월 22일
Hello Derek, we are really happy that your stay was so enjoyable. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Tammi

2023년 9월에 1박 숙박함
답변 제공: Zoe 님, 2023년 12월 22일
Hello Tammi, we are delighted that your stay was so exceptional. See you again soon!

10/10 - 훌륭해요

Rod

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent accomadstion reasonable good food,nice staff
2023년 11월에 2박 숙박함
답변 제공: Zoe 님, 2023년 12월 4일
Hello Rod, we are really glad to hear that you had such a pleasant stay, and found our staff to be so welcoming. See you again soon!

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to visit our fiends in Bearwood. Lovely view of river Stour from our window. Great breakfast and friendly, helpful staff x
2023년 11월에 1박 숙박함
답변 제공: Zoe 님, 2023년 12월 4일
Hello Christopher, we are really happy to hear that you enjoyed your stay with us, particularly our riverside setting and helpful staff. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

lee

2023년 11월에 1박 숙박함
답변 제공: Zoe 님, 2023년 12월 4일
Hello Lee, we are delighted that your stay was so enjoyable. See you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. The staff were all very friendly and accomodating, the room was decent and comfortable. The only downside to our stay was that the heating system had failed and under maintenance. We were given a tiny electric heater which did not give enough heat output. Overall it was still a great experience.
2023년 11월에 3박 숙박함
답변 제공: Zoe 님, 2023년 11월 20일
Hello, thank you for your feedback. We are really pleased to hear that you enjoyed your stay with us so much, and found our staff to be so welcoming. Currently, we are undergoing a changeover from gas to electric in our pursuit of greener energy. In September, we completed our installation of solar panels all along the rear pitched roof, and we are currently awaiting the installation of air con to utilise this electric. In the meantime, please excuse the plug-in heaters we are using to solve the issue of heating. Hopefully we can look forward to welcoming you back again soon.

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Zoe 님, 2023년 11월 14일
Hello Perry, we are really pleased that you enjoyed your stay with us so much. See you again soon!

10/10 - 훌륭해요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bournemouth
An absolutely wonderful hotel with great comfortable rooms, super service and a fantastic breakfast
2023년 11월에 1박 숙박함
답변 제공: Zoe 님, 2023년 11월 14일
Hello Chris, we are really delighted to hear that your stay with us was so enjoyable, and that you particularly enjoyed your breakfast. See you again soon!

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and location for a short break. Restaurant very accommodating with dietary issues both at breakfast and evening meal. First visited over 20 years ago and continue to use the hotel when we’re in the area.
2023년 10월에 2박 숙박함
답변 제공: Zoe 님, 2023년 11월 3일
Hello Elizabeth, we are really happy to hear that your stay with us was so enjoyable, and that our location was so convenient for you. See you again soon!

6/10 - 괜찮아요

Martin

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was a nice touch to have 24 hour reception coverage… reassuring should you require anything out of hours. The toilets in the public areas were Spotless, did cheat on occasion and use the Disabled Toilet situated on the Ground Floor as it seemed a Lifetime to go upstairs and along the corridor to the main toilets.
2023년 10월에 2박 숙박함
답변 제공: Zoe 님, 2023년 11월 3일
Hello Martin, we are glad to hear that you had an enjoyable stay with us. See you again soon.

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff nothing was too much trouble great food and service will definitely return again
2023년 10월에 2박 숙박함
답변 제공: Zoe 님, 2023년 11월 3일
Hello Gary, we are delighted that your stay with us was so enjoyable, and that you found our staff to be so welcoming and helpful. See you again soon!

8/10 - 좋아요

Louise

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Very disappointing ending to my stay
Would have been a very pleasant 2 night stay if it hadn’t have been for the way I was treated at breakfast on the final day. Made to feel very uncomfortable by the head chef ‘Hussain’ I believe is his name, purely because I only wanted coffee and toast, which I had been given without problem the previous morning. The way he made me feel, talked to me and then stood watching me with his arms folded means I will not be returning. Shame because as a family we have used the Bridgehouse on many occasions including hiring out the riverside room. Not in future!
2023년 10월에 2박 숙박함
답변 제공: Zoe 님, 2023년 11월 3일
Hello Louise, thank you for your feedback. We are really sorry to hear that you did not enjoy breakfast with us during your last day. We have spoken to Hocine and our other breakfast staff about your feedback; although we do apologise if his actions made you feel unwelcome, it is clear to us that he meant no harm and that his mannerisms have been misconstrued. Hopefully we can look forward to welcoming you back again soon for another chance.

10/10 - 훌륭해요

Julie

2023년 10월에 3박 숙박함
답변 제공: Zoe 님, 2023년 10월 27일
Hello Julie, we are really happy to hear that your stay with us was so enjoyable. See you again soon!

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly...
2023년 10월에 3박 숙박함
답변 제공: Zoe 님, 2023년 10월 27일
Hello Angela, we are really glad to hear that your stay with us was so enjoyable. See you again soon!

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Zoe 님, 2023년 10월 27일
Hello Perry, we are really happy to hear that your stay with us was so enjoyable. See you again soon!

10/10 - 훌륭해요

RICHARD

2023년 10월에 1박 숙박함
답변 제공: Zoe 님, 2023년 10월 27일
Hello Richard, we are pleased to hear that your stay with us was so enjoyable. See you again soon!

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Zoe 님, 2023년 10월 11일
Hello, we are really happy to hear that your stay with us was so enjoyable. See you again soon!

10/10 - 훌륭해요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Zoe 님, 2023년 10월 11일
Hello Mike, we are delighted that you had such an enjoyable stay. We look forward to welcoming you back again soon!

8/10 - 좋아요

sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2023년 9월에 1박 숙박함
답변 제공: Zoe 님, 2023년 10월 11일
Hello Sally, we are really pleased that your stay with us was so enjoyable. See you again soon!

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant & helpful reception,good well equipped room,excellent choices for dinner & breakfast.Very quiet situation with easy access to Poole harbour
2023년 9월에 1박 숙박함
답변 제공: Zoe 님, 2023년 10월 11일
Hello Keith, we are really pleased that you enjoyed your stay, and that you found our staff to be so welcoming. We look forward to seeing you again soon!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short break
Lovely stay, the staff were all welcoming and pleasant. Just one suggestion, a handle needs to be put on the wall by the bath. When you have a shower it would assist getting in and out of the bath. Other than that is was a lovely stay and food was very good.
View from veranda
Veranda
2023년 9월에 1박 숙박함
답변 제공: Zoe 님, 2023년 10월 11일
Hello Jennifer, we are delighted to hear that you enjoyed your stay with us so much, and that you found our hotel to be so welcoming. We will make sure your feedback about the grab handle is passed along to our hotel director. See you again soon!

10/10 - 훌륭해요

Leslie

2023년 9월에 2박 숙박함
답변 제공: Zoe 님, 2023년 10월 11일
Hello Leslie, we are happy to hear that you had such a pleasant stay. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at the Bridge House
Very enjoyable 2 night stay. Room, Breakfast and Dinner were very good. Staff very friendly and helpful.
2023년 9월에 2박 숙박함
답변 제공: Zoe 님, 2023년 9월 16일
Hello Michael, we are delighted that your stay with us was so pleasant, and that you particularly enjoyed your meals. See you again soon!

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Limited array of shops
2023년 9월에 2박 숙박함
답변 제공: Zoe 님, 2023년 9월 17일
Hello Sharon, we are happy to hear that your stay with us was so enjoyable; although we do not have any shops within walking distance other than a garage and small garden centre, we do have several shopping complexes a short drive away. We look forward to welcoming you back again soon.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Zoe 님, 2023년 9월 17일
Hello, we are pleased that you enjoyed your stay, and look forward to welcoming you back again soon.

8/10 - 좋아요

Mr S

2023년 9월에 1박 숙박함
답변 제공: Zoe 님, 2023년 9월 16일
Hello, we are pleased to hear that your stay was so enjoyable. See you again soon!

8/10 - 좋아요

Susan

좋아요: 객실의 편안함
별로예요: 청결 상태
Not signature worthy
The restaurant and service was good. However the skirting boards in our room we're pretty dirty and had not been wiped in a while and there were cobwebs from the headboard of the bed to the wall. There were also a lot of cobwebs between the ceiling and curtain pole. The grouting around the shower was dirty and the bath chipped/marked in a couple of places. The mixer shower knob was also seized.
2023년 8월에 2박 숙박함
답변 제공: Zoe 님, 2023년 9월 4일
Hello Susan, thank you for your feedback. We are pleased that overall you enjoyed your visit to us, particularly your meals in the restaurant. We are however very sorry that the cleanliness of your room was not up to our usual high standards; whilst we do endeavour to remove all cobwebs and spiders from the rooms during cleaning, due to our proximity to the river unfortunately spiders do make their way in, which can at times lead to cobwebs in the rooms. We will make sure your feedback is passed along to our housekeeping team to ensure this is improved upon as soon as possible. Hopefully we can look forward to welcoming you back again soon.

6/10 - 괜찮아요

Gail

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Zoe 님, 2023년 9월 4일
Hello Gail, thank you for your feedback. We are sorry that your stay was not fully satisfactory. Hopefully we can look forward to welcoming you back again soon for another chance.

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice hotel
Lovely staff especially in the restaurant, food was excellent quality & reasonably priced, could not fault. Room comfortable & good size although traffic could be heard through the double glazing as room was at the front on the hotel. Terrace overlooking river was lovely.
2023년 8월에 2박 숙박함
답변 제공: Zoe 님, 2023년 9월 4일
Hello Debbie, we are happy to hear that your stay with us was so pleasant, and that you found our hotel to be so welcoming and comfortable. We look forward to seeing you again soon!

8/10 - 좋아요

Folashade

2023년 8월에 4박 숙박함
답변 제공: Zoe 님, 2023년 9월 4일
Hello, we are delighted that your stay with us was so enjoyable. See you again soon!

8/10 - 좋아요

giulio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A 5 minuti dall'aeroporto
Posizione strategica,a 5 minuti dall'aeroporto di Bournemouth e dotato di ampio parcheggio,questo bell'hotel ha camere comode ed essenziali,con ottimo letto e bagno attrezzato Dispone pure di pub ove è possibile cenare(ottimo il menù anche di pesce)e bere una buona birra.Consigliato soprattutto a chi parte presto la mattina dall'aeroporto.
2023년 8월에 1박 숙박함
답변 제공: Zoe 님, 2023년 9월 4일
Hello, we are glad to hear that you had such a pleasant stay, and that you particularly enjoyed your meals and comfortable bed. See you again soon!Ciao, siamo lieti di sapere che hai trascorso un soggiorno così piacevole e che hai particolarmente apprezzato i pasti e il letto comodo. Ci rivediamo presto!

10/10 - 훌륭해요

Celine

2023년 8월에 2박 숙박함
답변 제공: Zoe 님, 2023년 10월 11일
Hello Celine, we are really happy to hear that your stay with us was so enjoyable. See you again soon!

8/10 - 좋아요

Theo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mooie kamer, vriendelijke mensen, geen diner gebruikt.
2023년 8월에 1박 숙박함
답변 제공: Zoe 님, 2023년 8월 31일
Hello Theo, we are pleased that you enjoyed your stay and found our staff to be so friendly. See you again soon!Hallo Theo, we zijn blij dat je genoten hebt van je verblijf en dat je ons personeel zo vriendelijk vond. Zie je binnenkort weer!

8/10 - 좋아요

Rebecca

2023년 8월에 1박 숙박함
답변 제공: Zoe 님, 2023년 8월 23일
Hello Rebecca, we are really happy to hear that your stay with us was so pleasant. See you again soon!

8/10 - 좋아요

Zekeriya

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Shower was a bit problematic in the room that i booked. I fell in the bath tub cause of soap residue left from the last occupants (tells me it wasn't cleaned properly) left with a sore bum. During shower i realised the problem, blockage down the drain, leaving soap residue once you're finished. I tried my best to rinse it to leave it free of slippery soap residue. At checkout i informed the receptionist about the issue and i hope the next occupants didn't have a similar incident
2023년 6월에 1박 숙박함
답변 제공: Zoe 님, 2023년 8월 16일
Hello, thank you for your feedback. We are very sorry to hear that you had issues with your bath, and that you slipped in the shower as a result. All of our bathrooms are thoroughly cleaned between guests, however we will make sure our housekeeping team is made aware of your comments so that this can be immediately improved upon. Hopefully we can look forward to welcoming you back again soon for another chance.

10/10 - 훌륭해요

Beverley

2023년 8월에 2박 숙박함
답변 제공: Zoe 님, 2023년 8월 9일
Hello Beverley, we are really happy to hear that you had such an pleasant stay. See you again soon!