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예약 가능 여부 확인

마타마노아 아일랜드 리조트 여행 후기

4 out of 5
마타마노아 아일랜드 리조트
Nadi Airport, Fiji Islands, Matamanoa Island, Western Division

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 252개 이용 후기 중 164개" "
평점 8 - 좋아요. 252개 이용 후기 중 63개" "
평점 6 - 괜찮아요. 252개 이용 후기 중 15개" "
평점 4 - 별로예요. 252개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 252개 이용 후기 중 4개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super!
Such a beautiful island! Really enjoyed relaxing in the pure natural environment. The spa in the forest bure with the ocean view is spectacular, and also the snorkling trip was private and had lots of marine life to explore. We were in love with this island, and will go back.
2019년 2월에 2박 숙박함
답변 제공: JP 님, 2019년 3월 26일
Vinaka

10/10 - 훌륭해요

minji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 5월에 3박 숙박함

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 자연환경과 제2의 고향
분위기는 최고였음. 주변 경관 및 직원들의 가족같은 분위기 등. 다만, 음식이 좀 아쉬움

6/10 - 괜찮아요

Johannes

가족 여행
좋아요: 직원 및 서비스
Well, this was our 5th time in Fiji, and by far not the best, the beaches around the area were dirty, i.e. bottles and burnt rubbish that's not getting cleared. The breakfast is from a menu, and not buffet, which is what you would expect at this kind of resort. When you order a sirloin steak, you only get half of it. (The dinner menu in general was again, not what you would expect) There is no gym on site, despite what the website claims. The pool has algae against the eastern side, and sigarett butts don't get picked up. The snorkeling was amazing, though, and the staff were very friendly.
2024년 4월에 9박 숙박함

10/10 - 훌륭해요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and efficient service with a great pool with plenty of shaded loungers. Our villa was great, but other people reported being kept awake by mutton birds under their villa. So choose carefully.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely secluded island setting and very pretty. Room was big with traditional decor, although a little tired in places. Staff and ambience was excellent as was the infinity pool area. However a little annoying that smoking was allowed very close to the pool and common areas. Unfortunately weather was poor, and off shore snorkeling opportunities were limited. Guided snorkel trips were good considering the weather and saw rays and sharks briefly. Overall a very enjoyable stay.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Jose

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach front Bure with plunge pool are worth the extra money. If you get a garden bungalow, you will regret it.
2024년 2월에 5박 숙박함

8/10 - 좋아요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very quiet resort, by 11 pm bar closes and the villas are all quiet. Room is clean and in good condition, and the pool has a great ocean view. Music group are awesome Alfred especially with the table serenades. Only downside for me was the lack of cold icy water available.
2024년 1월에 3박 숙박함
답변 제공: JP 님, 2024년 2월 2일
Vinaka

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: JP 님, 2024년 2월 6일
vinaka

10/10 - 훌륭해요

Gregory

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful slice of paradise!
2023년 12월에 3박 숙박함
답변 제공: jp 님, 2024년 2월 2일
Vinaka

6/10 - 괜찮아요

yves

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Le ressort en lui-même est beau, décoré avec goût et bien entretenu. En revanche, le personnel à quelques exceptions près est tout juste agréable et les prix du restaurant sont chers pour le pays, et la carte peu variée (la plupart des plats sont accompagnés de puree). Une vraie galère pour réserver les transfers de et vers l’île, ou près de 19 échanges de mails auront été nécessaires. Au final un bilan mitigé. Je n’y retournerai pas et préfère de très loin l’Octopus, ou le personnel est super sympa, souriant et agréable sans donner l’impression de se forcer.
2023년 12월에 4박 숙박함
답변 제공: JP 님, 2024년 2월 2일
Merci

10/10 - 훌륭해요

May

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The water is clear, the view are breathtaking especially treehouse spa. All of the staffs are very friendly and very warm like family style. We got ocean view/access bangalo with private pool and it was the best . You can see sunset from our private swimpool and very beautiful.. I would comw back again with my friends within 2 years again
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Yulia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful beach, peaceful.
2023년 11월에 3박 숙박함
답변 제공: JP 님, 2023년 11월 21일
Vinaka

4/10 - 별로예요

Anders

별로예요: 직원 및 서비스
A Disappointing Experience where service is a sad
This hotel cuts too many corners wherever possible. -The restaurant service here is exceptionally slow. It's not just slow; it's practically non-existent. -The quality of food falls short of what one would expect from a 4-star hotel. I strongly advise against ordering any beef or steak; it's far from good quality. In fact, the food overall is below standard. Take a look at the photo of the burger for reference. - The staff appears dispirited and inattentive. - While the rooms aren't dirty, numerous details don't meet the expected 4-star quality. - The wine glasses you get are the smallest one I’ve ever seen. - Room service consistently fails to restock shampoo and bathroom towels. - If you need anything attended to, you have to approach the staff multiple times before any action is taken. - It's worth noting that there's a 4% surcharge for credit card payments. - Also, the hotel failed to reply to multiple emails before my arrival. Anecdote: When I approached the bar and made eye contact with the bartender, I offered a friendly smile and a warm greeting. To my surprise, I received only an apathetic stare in return. The bartender didn't respond with even a simple "hi" back. Instead, he turned away to prepare my drink.
2023년 10월에 7박 숙박함
답변 제공: JP 님, 2023년 10월 31일
Bula Anders,Vinaka (thank you) for your comments, rest assured your above review has been taken on board.

8/10 - 좋아요

Andreas

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall we enjoyed our 6 night stay at Matamanoa, but there are some drawbacks. Staff are generally friendly, but the restaurant team is really odd and service quality is hit-and-miss. Some of the restaurant staff don’t smile at all and are inattentive and slow, very few are excellent. Pricing for everything is quite high, even if you take the island location into account. Meals are generally small servings with little variety. Breakfast however is very good with several standing options and adequate portion sizes. Highlight was the team at Deep Blue Diving who are super friendly and fun. The accommodation (we had a pool Bure) was beautiful and clean, the bathroom however was a little dated and water supply was inconsistent.
2023년 10월에 6박 숙박함
답변 제공: JP 님, 2023년 10월 31일
Vinaka

10/10 - 훌륭해요

Beth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property, fantastic views, great room, would highly recommend.
2023년 9월에 3박 숙박함
답변 제공: JP 님, 2023년 10월 31일
Vinaka

10/10 - 훌륭해요

Leonie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magic Matamoana
Stayed 8 nights in a beach front bure, which was very comfortable and had everything we needed. Service and food sometimes was a little patchy. Overall a nice getaway and as always, the local staff who looked after us, were friendly and welcoming.
2023년 8월에 8박 숙박함

6/10 - 괜찮아요

Jaime

Lots of potential but excessive waits for breakfast and lack of customer service made the stay not as good. Limited food and small portions for an excessive price
2023년 8월에 3박 숙박함

8/10 - 좋아요

Marco

연인과의 여행
좋아요: 청결 상태
Nice resort, the only one in the matamanoa island. Nice front beach pool bure, breakfast and meals variety could be improved. Beautiful beaches and reef to discover with snorkeling or diving.
2023년 6월에 6박 숙박함

10/10 - 훌륭해요

Jess

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay at Matamanoa was magical! The beachfront pool villa we stayed in was a sanctuary of peace & relaxation. With uninterrupted sunrise & surrounding ocean views, we spent a lot of our time in the plunge pool & relaxing on the cabana. We had read reviews that the food was limited - we couldn’t disagree more! The included breakfast was like dining in your favourite cafe, lunch menu was extensive and the dinner menu changed almost daily with delicious food. The staff were some of the most friendly & welcoming people you have ever met! The island offers lots of activities - due to a foot injury we didn’t participate as much as we would have liked but plan to return in the near future to make the most of it! With live music every night, a stunning spa in the island tree tops, water activities and cultural events & activities - there is something for everyone. Did we mention the Pina Coladas?! Thank you Matamanoa, we will be back!
2023년 6월에 4박 숙박함
답변 제공: JP 님, 2023년 6월 14일
Vinaka, we look forward to welcoming you back

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Matamanoa is the definition of an island paradise! Beautiful rooms that strikes an amazing balance between privacy/seclusion and friendly interactions. The snorkeling right off the beach is incredible, and very short boat rides to dive sites making scuba very, very easy. Finally amazing staff sealed the deal of a great holiday
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Rayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at Matamanoa are so friendly and accommodating. From the welcome song to the see you next time, you felt like you were very welcome and appreciated. The breakfast was great (included an a’la carte menu) and you started each morning with fresh fruit and warm pastries delivered to your table. We found no need for a meal plan as most days we didn’t need lunch and having full course meals (lunch and dinner) twice a day would have been too much food. We got married in front of our villa and it was quiet and private. For those getting married on this island I recommend to check the tide schedule first if you want to get married on the beach. We planned a sunset beach wedding and had to pivot the day before due to the high tide. You are on an island and have picked a time you are kinda stuck with it due to logistics of people travelling to you. (Minister, photographer etc). A big shout out to Kelera for helping us say I Do! We appreciate your assistance and friendly manner. We recommend the beachfront bures or villas if you can afford it, the garden units appeared to be small and a bit dark. The beachfront bures are big, surrounded by tropical plants for privacy. We spent a lot of time using our bure yard for sunning, reading and relaxing. We would love to return to your island anytime and highly recommend a visit to anyone.
2023년 5월에 8박 숙박함

10/10 - 훌륭해요

Dominic

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Matamanoa ist wirklich schön aber auch wirklich klein, viel unternehmen kann man auf der Insel leider nicht. Es werden aber täglich Aktivitäten zu Land und zu Wasser angeboten, die sich jedoch nach wenigen Tagen wiederholen. Die Hotelanlage ist sehr schön gestaltet und fügt sich super in die Natur ein. Das gilt auch umgekehrt, wir hatten zuweilen einen Gecko im Zimmer, der seinen eigenen Ein- und Ausgang nutzte. Besonders hervorzuheben ist das Hotelpersonal, das immer freundlich und fast immer sehr gut gelaunt war, und das auf absolut authentische Weise. Jedes Mal ein Highlight war zudem die Bula Time, bei der die angekommenen und abreisenden Gäste musikalisch begrüsst resp. verabschiedet werden.
2023년 4월에 13박 숙박함

10/10 - 훌륭해요

Marek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr sauberer und freundlicher Resort.
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

shamim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and attentive staff. great location for rest and relaxation . my 2 rooms were great with beautiful ocean views Right from my bed. Highly recommend for a beautiful Island getaway.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing resort with the best staff. Great options for diving and snorkeling, as well as, a ton of other activities.
2023년 4월에 5박 숙박함
답변 제공: JP 님, 2023년 4월 18일
Thank you

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice resort. Beautiful beaches. Great massages!!!!!!!!!! Beautiful beachfront Burre with pool, ocean front views. Clean.
답변 제공: JP 님, 2023년 4월 15일
Thank you

10/10 - 훌륭해요

Erich

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 4월에 5박 숙박함
답변 제공: JP 님, 2023년 4월 14일
THANK YOU

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dining could have been more varied. The Crape Suzette’s were never offered on the menu during the week we were there, and the menus were the same every day. The bar offered good drinks, but not many top shelf spirits which made the cocktails of a lesser quality, we mostly switched to beer after the first day. The shelves in the bar cooler were mostly rusted and the water bottles on the dining tables all had mold growing inside them and were not cleaned properly. The ocean bure was beautiful, as was the pool and most of the grounds. The beach was stunning. The spa offered amazing location with typical spa offerings at a reasonable price. The dive shop went above and beyond every day and made up for the few shortcomings of the resort. Thank you Deep Blue.
2023년 3월에 6박 숙박함
답변 제공: JP 님, 2023년 4월 15일
Thank you

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Property is very dated needs a lot of work to come up to the standard they are charging. The food is terrible menu is minimal and extremely expensive. Prices on the small store are ridiculous there’s no offer for any traditional Fijian dance or food disappointing however the island itself is amazing
2023년 2월에 8박 숙박함
답변 제공: JP 님, 2023년 4월 15일
Matamanoa's GM and staff are sorry that we did not meet your expectations, all comments taken on board, thank you

10/10 - 훌륭해요

Monique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are absolutely incredible! Great humour, amazing hospitality and always so warm and friendly. 10 out of 10
2023년 2월에 7박 숙박함
답변 제공: JP 님, 2023년 2월 20일
thank you

8/10 - 좋아요

MEREDITH

2023년 2월에 6박 숙박함
답변 제공: JP 님, 2023년 4월 18일
Thank you

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic landed in Heaven. The staff address you by name.One of the best places I have ever been, great food great hospitality beautiful Resort . The welcoming and when you leave is so heart warming.
2023년 2월에 3박 숙박함
답변 제공: JP 님, 2023년 2월 10일
Thank you

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 7박 숙박함

10/10 - 훌륭해요

Ethan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for 7 nights. Had a lovely time! Rooms were beautiful, staff were super friendly and helpful and the resort and island is amazing!!
2023년 1월에 7박 숙박함
답변 제공: JP 님, 2023년 2월 10일
Thank you

10/10 - 훌륭해요

Priyanka

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a great time overall . Staff , Facilities and Accommodation were excellent, a slight let down was the size and quality of meals for the prices charged. But would still return to this lovely Island
2022년 12월에 5박 숙박함
답변 제공: JP 님, 2023년 2월 10일
Thank you

10/10 - 훌륭해요

Matthias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 5박 숙박함
답변 제공: jp 님, 2022년 12월 7일
thank you

6/10 - 괜찮아요

Steve

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Very understaffed
답변 제공: JP 님, 2022년 12월 7일
Thank you for your feedback, we will use your comment to try and improve

10/10 - 훌륭해요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was beautiful! It is well maintained and clean. The staff go above and beyond to make sure your stay is everything you could want, and more. They are all extremely friendly and welcoming. I can't praise them enough for making our experience perfect!
답변 제공: JP 님, 2022년 11월 8일
Thank you

10/10 - 훌륭해요

Noora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at Matamanoa
Our stay at Matamanoa was great! The resort and the rooms were beautiful, there wa plenty of things to do, food and drinks were tasty and staff really ensured we enjoyed our stay. Everything worked super well and we were able to make the most of our holiday. Can highly recommend!
2022년 10월에 3박 숙박함
답변 제공: JP 님, 2022년 11월 1일
Thank you

10/10 - 훌륭해요

Monika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our vacation on Matamanoa was magical
2022년 10월에 3박 숙박함
답변 제공: JP 님, 2022년 11월 1일
Thank you

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Jim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food, accommodations, location and activities were outstanding but the staff is what really made our trip memorable. We cant wait to go back to visit our Fijian friends.
2022년 9월에 5박 숙박함
답변 제공: JP 님, 2022년 10월 26일
Looking forward to welcoming you back again, vinaka

10/10 - 훌륭해요

Shaundell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 10박 숙박함

10/10 - 훌륭해요

Gerald

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Personnel very friendly and helpful.
2022년 8월에 6박 숙박함
답변 제공: JP 님, 2022년 11월 1일
Thank you

10/10 - 훌륭해요

Luke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing island! We stayed here for our honeymoon and it was so special. You’re so well looked after at Matamanoa well certainly be back one day ✌️ Thank you so much to all the amazing staff for making it so memorable
2022년 8월에 9박 숙박함
답변 제공: JP 님, 2022년 9월 6일
Vinaka

6/10 - 괜찮아요

MIKIO

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
サービスの質は担当者によりまちまち。
2022년 8월에 1박 숙박함
답변 제공: JP 님, 2022년 8월 16일
ありがとうございました Arigatōgozaimashita

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place
2022년 7월에 3박 숙박함
답변 제공: JP 님, 2022년 8월 6일
Vinaka, Management and Staff enjoyed your company and look forward to welcoming you back

2/10 - 너무 별로예요

Wendy

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most awful food at any resort I’ve travelled to-think high school cafeteria but worse. Out of 4 resorts visited in Fiji this vacation, this was only one that missed the mark. Facilities quite dated, staff pleasant but not as friendly as other places, but lovely island location. I could have overlooked those things if the food/wine was good. However, we were so shocked and disappointed after our first dinner service (rubbery mussels on plain tomato sauce and pasta was the seafood pasta), with no decent wine selection that we informed Patrick the manager we were checking out early on next days ferry and searched to find other accommodations for our last few days in Fiji. Travelled too far to stay anywhere we are not enjoying ourselves.
2022년 7월에 3박 숙박함
답변 제공: JP 님, 2022년 7월 25일
Bula Wendy, Matamanoa is sorry to hear of your disappointment, Management has taken all of your comments on board. Vinaka