Dear Hunmo, Thank you for your feedback. We look forward to your next stay with us. Kind Regards Jack Work General Manager Novotel Nadi

Dear Suk Yeon, Thank you for your feedback. We look forward to your next stay. Kind Regards Jack Work General Manager Novotel Nadi

Dear Jin Soo, Thank you for your feedback. We look forward to your return soon. Kind Regards Jack Work General manager Novotel Nadi

Dear Jeongwon, Thank you for your feedback. Our staff is one of the reasons why we have guest come and stay with us. We look forward to your soon return. Kind Regards Jack Work General Manager Novotel Nadi

Dear Jeena, Thank you for taking the time to tell us about your experience at the Novotel Nadi. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. At Novotel Nadi, we strive to provide a superior stay experience for every guest, therefore your feedback is very important to us. Please rest assured that we have taken on board your feedback and looking at avenues to further improve areas you have highlighted. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Vinaka & Regards Jack Work General Manager Novotel Nadi

Dear Sir/Madam, We appreciate the time you have taken to provide comment on your recent stay with us. I was pleased to read that you enjoyed your stay and found our staff helpful and friendly. They seriously love coming to work and engaging with all our guests. I am sorry that your accommodation experience did not meet your expectations, please allow me to express my sincere apologies. Please rest assured we are taking appropriate measures to address your concern as we strive to improve the stay experience of all our guests. Kind Regards Jack Work General Manager

Bula and thank you for your feedback. We are sorry we did not meet your expectations with regards to the room facilities. You will be pleased to hear that we are currently finalising plans with the Owners to have all rooms fully refurbished, just like our sister Suva property. We do look forward to welcoming you back to showcase our new product, once completed. Vinaka & warm regards from the Novotel Nadi Team

Bula and thank you for your kind feedback. We are delighted you enjoyed your stay with us and look forward to welcoming you back soon. Vinaka vakalevu from the Novotel Nadi Team

Bula and thank you for your feedback. We are sorry that our team did not extend their normal Fiji friendly welcome and the room facilities did not meet expectations. Rest assured you are valued and we are working hard at improving our entire product. Vinaka & warm regards

Bula and thank you for this lovely feedback. We are delighted you enjoyed your stay. Vinaka & warm regards

Bula and thank you for your feedback. We are sorry we did not meet your expectations with regards to the room facilities. You will be pleased to hear that we are currently finalising plans with the Owners to have all rooms fully refurbished. We do look forward to welcoming you back to showcase our new product. Vinaka & warm regards from the Novotel Nadi Team

Bula and thank you for your feedback. We are sorry that our service let you down and rest assured we are working hard to improve on this. We are also working with our Owners to refurbish all the guest rooms this year and we are excited to showcase our new look and feel. Vinaka & warm regards

Bula and thank you so much for taking the time to review our Hotel. We really do appreciate it. Vinaka and warm regards

Bula and thank you for your feedback. We are delighted you enjoyed your stay with us and look forward to welcoming you back soon. Vinaka vakalevu.

Bula and thank you for your comments. We are thrilled to hear you enjoyed our breakfast as we have been working hard to develop this offering. Vinaka & warm regards

Bula and thank you for your lovely feedback. We take great heart from or valued guests sharing their positive sentiments and look forward to welcoming you back soon.Vinaka & warm regards

Bula and thank you for your feedback. We are truly sorry to hear our rooms fell short of expectations. You will be pleased to hear that our owners are currently finalising plans to fully renovate all guest rooms this year. We are excited to be able to welcome you back to the new look and feel soon. Vinaka & warm regards

Bula and thank you for your feedback. We are delighted to advise the rooms will be refurbished this year and we look forward to welcoming you back to our new product. Vinaka and warm regards.

Bula and thank you for taking the time to score us. Do please reach out if we can be of any further assistance. Vinaka & warm regards

Bula and really appreciate your feedback and for taking the time. We hope you can visit us again soon so we can extend our Fiji welcome and service. Vinaka & warm regards.

Bula and thank you for your feedback, much appreciated. We look forward to welcoming you back soon. Vinaka and warm regards Brian

Bula and really appreciate your feedback. We always enjoy hearing from our guests and we look forward to welcoming you back soon. Vinaka and warm regards

Bula and thank you for sharing your thoughts. We really appreciate you taking the time and continue to look at ways to enhance or offering. This includes a brand new menu so watch this space and we look forward to welcoming you back soon. Vinaka & warm regards

Bula and thank you for your positive feedback. It is always encouraging to hear from our guests and their experiences. We look forward to welcoming you back soon. Vinaka and warm regards

Bula and thank you for your feedback. We always enjoy hearing of how you enjoyed your stay and we look forward to welcoming you back soon. Vinaka and warm regards

Bula and thank you for your feedback. We are truly sorry to disappoint you during your time with us. Rest assured we are working hard on maintaining our AC and you will be pleased to know our owners are currently preparing to upgrade all the rooms. We look forward to welcoming you back to the new look Hotel soon. Vinaka & warm regards

Bula and thank you for your thoughts and your sentiments regarding your stay recently. We look forward to welcoming you back soon. Vinaka & warm regards

Bula and thank you for your feedback it is nice to know that you enjoyed your stay with us. We can't wait to welcome you back soon. Vinaka & warm regards

Bula and thank you for your feedback, we really appreciate you taking the time. Rest assured we are working hard to always improve and we look forward to welcoming you back to friendly Fiji sometime soo.Vinaka & warm regards

Bula and thank you for your feedback. We appreciate and understand your feelings and rest assured we are working hard to improve our product. All our rooms are due for a complete upgrade this year and we look forward to showcasing the new product soon. Vinaka & warm regards

Bula and thank you for your feedback. You will be pleased to hear that we will be upgrading all our rooms during the course of this year. We look forward to welcoming you back to see the new product soon. Vinaka & warm regards

BulaThank you for your kind feedback. Wishing you all the best over the Festive Season.Vinaka

Bula and thank you for your lovely feedback. Wishing you and your family all the very best over the Festive Season.Vinaka and warm regards

BulaThank you for your lovely feedback. May we take this opportunity to wish you and your loved ones all the very best. We look forward to welcoming you back.Vinaka & warm regards

Bula and thank you for your kind feedback. We really do appreciate it and look forward to welcoming you back soon to Beautiful Fiji. Vinaka vakalevu

Bula and thank you so much for your wonderful feedback. It really makes our day to hear from our happy customers. Vinaka and warm regards.

Bula and thank you for your feedback. We are naturally sorry that we did not live up to your expectations. We are happy to share that the property is due for a full renovation and our Owners are working on this now. We would love the opportunity to welcome you back to see our new and improved product soon. Vinaka & warm regards

Bula Vinaka and thank you for your feedback. We are mindful of the age of the property and do apologise for how this made you feel. You might be pleased to learn that our owners are now in the planning stage of a full refurbishment of our rooms and we are excited for the new look. We would love the opportunity to showcase this once we have finished. Warm regards

Bula and thank you for your feedback we do appreciate your comments. You might like to know that our owners are currently working on a full refurbishment of our hotel rooms next year. We look forward to welcoming you back to see our new improved product hopefully soon. Vinaka & warm regards

Bula and thank you for your feedback. The facility is about to undergo a major renovation next year and we are excited to bring a new look and product. We look forward to welcoming you back to see the transformation.Vinaka & warm regards