Dear Sojung Kim, Thank you for sharing your experience from your stay with us. First & foremost, please accept our sincerest apologies for the unsatisfactory experience you had during your time with us. We have discussed this our respective team for 'better' thorough inspections even with our regular room fumigation conducted. Also, our sincere apologize that this was not resolved at the time.Therefore, we would like to offer a 1-night complimentary stay for yourself with us. Looking forward forward to your favorable reply.Vinaka & Kind Regards, Radini DiniqaAssistant Reservations Manager

Bula Vinaka,Thank you for your kind review and for choosing our hotel. We are truly happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel. Kind Regards,

Bula Vinaka,Thank you so much for the 5-star review! also thank you for choosing to stay with us. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards

Dear Guest, Thank you for posting such a wonderful review. Kind regards Tim Dearsley General Manager

Dear Guest, Thanks for telling us that the rooms are good and clean. I am unable to read any more of your review as it has been cut off. However, if there was something that we did get wrong let me apologise. Kind regards

Thanks for your review and for staying with us. We trust that you also enjoyed the rest of your visit to Fiji.

Bula Vinaka Petra,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Zen,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Noa,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Kamoe,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Christine,Thank you kindly for staying with us.Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.Kind Regards, Radini Diniqa, Assistant Reservations Manager

Bula Vinaka Krystle,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Mr. Pratap Singh,Thank you so much for taking the time to leave us feedback. We have shared your comment with our team.Kind Regards,

Bula vinaka Edwin,It is with great disappointment to read that you according to your description you did not enjoy your stay and had different memories. We have had a great response to the fresh new look and feel of the renovated part of the hotel and we still have fantastic re-openings planned for this year, which includes a complete refurbishment of the Nadi wing rooms, new outdoor furniture for all rooms, new pool furniture and a new look for the interior of the lobby and restaurant in conjunction with a full breakfast buffet set up that will enable us to offer a variety of hot dishes on the buffet for your to enjoy the way you like your breakfast. I am terribly sorry this stay didn’t live up to your expectations. Vinaka & best regards,Mareile Jerosch-HoehnGeneral Manager

Bula Vinaka Freddy,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care.Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Asif,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care.Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Freddy,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilitiesThank you so much for choosing Novotel Suva and we hope to see you back, until then take care.Kind Regards, Radini Diniqa, Asst. Reservations Manager

Dear James,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We sincerely apologies that our facilities/services did not live up to your expectations. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Kim,Thank you for staying with us.We’re really grateful and appreciate you taking the time to share your rating & comments with us.We're truly happy to hear that the team were welcoming. The location of hotel takes you out from the city few minutes but we do pride ourselves of having one of the best scenery in Suva.The hotel does not provide airport shuttle but we do assist guests with arranging taxi to go to airport that costs FJD40 one-way.We do hope to see you again until then do take care & VINAKA VAKALEVU. Warm Regards, Radini Diniqa, Asst, Reservations Manager.

Bula Vinaka Madhwari,Thank you for your review and for choosing our hotel. We are truly happy to hear that the team were amazing with their service delivery and for rating us so highly. We certainly hope to see you back again.Kind Regards, Hotel Management

Bula Vinaka Navin,Thank you for choosing to stay with us and sharing your reviews and we are sorry that we didn't live up to your expectations. We have shared your comments with the team on how and where we can improve our services. Kind Regards, Hotel Management

Bula Vinaka N J,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa

Bula Vinaka Shelley,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Geoffrey,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Bethel,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Dear Lingam,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We sincerely apologies that our facilities/services did not live up to your expectations. We will strive to do better. Kind Regards, Hotel Management

Bula Vinaka Karl,Thank you kindly for staying with us and for taking your time for sharing your feedback. Our sincere apologies that our facilities/services did not live up to your expectations. Kind Regards, Hotel Management

Bula Vinaka Rajendra,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Prakash,Thank you kindly for staying with us and for taking your time for sharing your feedback. Our sincere apologies that our facilities/services did not live up to your expectations. Kind Regards, Hotel Management

Bula Vinaka Ravikash,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Pritika,Thank you for choosing to stay with us and sharing your reviews. We sincere apologies for the inconvenience you faced during your stay with hot water system. This has been shared with our Engineering team & hotel management for better efficient monitoring on facilities. . We do hope to see you again until then do take care & VINAKA VAKALEVU. Warm Regards, Radini Diniqa, Assistant Reservations Manager.

Bula Vinaka Madhu,Thank you so much for taking the time to leave us feedback. It truly means so much to us to see that you enjoyed your stay. Thank you for staying with us and we do hope to welcome you back again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Daniel,Thank you for choosing us and for the incredible 5-star rating. We are truly humbled to see that you enjoyed your stay with us and do hope to welcome you back again. Vinaka Vakalevu & Kind Regards, Radini Diniqa, Asst. Reservations Manager

Bula Vinaka Ms Pranita,Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.Feel free to contact General Manager, Mareile Jerosch-Hoehn on gm@novotelsuva.com.fj.Thank you once again for staying with us.Kind Regards,

Bula Vinaka Lilian, Thank you for kind review and for rating us so highly. We are truly humbled and glad that your stay was an enjoyable one. We look forward to welcoming you back to the hotel in the near future. Kind Regards

Bula Vinaka Azim,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We sincerely apologies that our facilities/services did not live up to your expectations. We have shared your constructive comments with the team for improvements. Kind Regards,

Bula Vinaka Mrs Faye Donaldson,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We have shared your constructive comments with the team for improvements. Kind Regards,

Bula Vinaka Rachel,We’re really grateful and appreciate you taking the time to share your rating & comments with us. The hotel is certainly located in a very unique yet beautiful place with spectacular view which you also liked. Truly glad to hear that you enjoyed the breakfast buffet and that the staff were welcoming and helpful. Kind Regards,

Bula Vinaka Shareen,Thank you again for your 5-star rating and for being an amazing part of our journey. We’re humbled by your support and look forward to having you stay with us again. Once thank you for staying with us. Vinaka & Kind Regards, Hotel Management

Bula Vinaka, Thank you so much for taking the time to leave us feedback and humbled for rating us so highly.We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards,

Bula Vinaka, Thank you for your review and for rating us so highly. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards,

Bula Vinaka Manjila,Thank you for your kind comments and rating us so highly. We're glad to hear that your enjoyed your stay from the food to the location as well as amazing team. We do hope to see you again in the near future. Kind Regards

Bula Vinaka Nina,Thank you for your review and for choosing to stay with us. We are truly glad and humbled that you enjoyed your stay and look forward to having you stay with us again. Kind Regards,