표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 326개 이용 후기 중 145개" "
10 - 훌륭해요
145
평점 8 - 좋아요. 326개 이용 후기 중 125개" "
8 - 좋아요
125
평점 6 - 괜찮아요. 326개 이용 후기 중 33개" "
6 - 괜찮아요
33
평점 4 - 별로예요. 326개 이용 후기 중 16개" "
4 - 별로예요
16
평점 2 - 너무 별로예요. 326개 이용 후기 중 7개" "
2 - 너무 별로예요
7
8.8/10
청결 상태
8.8/10
직원 및 서비스
8.2/10
편의 시설/서비스
8.4/10
숙박 시설 상태 및 시설
8.8/10
친환경
이용 후기
10/10 - 훌륭해요
Cassandra
출장 여행, 가족 여행
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and convenient to where we needed to go to handle our business. Staff was helpful and polite.
Cassandra
2024년 1월에 2박 숙박함
10/10 - 훌륭해요
Rachel 님, Kettering
2024년 3월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect price for the perfect stay in the perfect location.
Rachel
2024년 3월에 1박 숙박함
8/10 - 좋아요
Elizabeth
2024년 3월 17일
좋아요: 숙박 시설 상태 및 시설
Easy check in
Drapes didn’t close so light in parking lot was shining into my window all night
Elizabeth
2024년 3월에 2박 숙박함
4/10 - 별로예요
Nikiesha
2024년 2월 12일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nikiesha
2024년 2월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2024년 2월 20일
Dear Nikiesha, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. On behalf of the entire staff, let me apologize for not meeting your expectations. We strive for excellence for all our guests and apologize that we fell short on that with you. We do hope that you will stay with us again so that we can improve upon your stay.
10/10 - 훌륭해요
Elizabeth
2024년 1월 29일
좋아요: 청결 상태
Elizabeth
2024년 1월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2024년 2월 1일
Dear Elizabeth, Thank you for taking time to leave us a review of your recent stay. We value all feedback as we use it to continually improve our guest experience. We want all of our guests to leave refreshed and ready to take on the day. We're glad to hear we were able to provide you with a comfortable stay. We look forward to seeing you in the future.
4/10 - 별로예요
Shanice
2024년 1월 21일
Shanice
2024년 1월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2024년 1월 23일
Dear Shanice, Thank you for taking time to leave us a review of your recent stay. We value all feedback as we use it to continually improve our guest experience. On behalf of the entire team, let me apologize for not meeting your expectations. We want all of our guests to leave refreshed and ready to take on the day. We're sad to hear we fell short on that for you. We are getting ready to do an entire property renovation. We hope that you will stay again so we can improve upon your experience.
8/10 - 좋아요
Promden
2024년 1월 9일
좋아요: 청결 상태
Promden
2024년 1월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2024년 1월 10일
Dear Promden, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. We're glad to hear you enjoyed your stay with us. We look forward to seeing you in the future
8/10 - 좋아요
Jule
가족 여행
2023년 12월 31일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good for a stop over on a road trip - clean, decent sized rooms and right off the highway.
Jule
2023년 12월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2024년 1월 10일
Dear Julie, Thank you for taking time to leave us a review of your recent stay. We value all feedback as we use it to continually improve our guest experience. We want all of our guest to wake up refreshed and ready to take on the day. We're glad to hear you found our hotel clean with decent sized rooms. We hope the rest of your road trip went well. We look forward to seeing you in the future.
10/10 - 훌륭해요
Geraldine
2023년 12월 30일
Geraldine
2023년 12월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2024년 1월 23일
Dear Geraldine, Thank you for taking time to leave us a review of your recent stay. We value all feedback as we use it to continually improve our guest experience. We're glad to hear you enjoyed your stay with us. We want all of our guests to leave refreshed and ready to take on the day. We look forward to seeing you in the future.
10/10 - 훌륭해요
Candie
단체 여행, 가족 여행
2023년 12월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, perfect spot to crash after my cousin’s wedding
Candie
2023년 12월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 12월 9일
Dear Candie, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. Receiving kind words like yours is always a pleasure. We are delighted to hear you found our hotel nice and the perfect spot to stay after your event. We want all of our guests to leave well rested and ready to take on the day. We're glad we were able to provide that for you. We look forward to seeing you in the future.
10/10 - 훌륭해요
Daniel
2023년 11월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quaint town, nice facilities in ehat apprars to be a safe environment.
Daniel
2023년 11월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 11월 14일
Dear Daniel, Thank you for taking time to leave us a review. We value all feedback as we use it to continually improve our guest experience. Receiving kind words like yours is always a pleasure. We're glad to hear you found our hotel nice and a safe environment. We strive for all of our guests to have the same experience. I will share your feedback with the rest of the staff as positive encouragement. We look forward to seeing you in the future.
10/10 - 훌륭해요
christopher
2023년 11월 11일
좋아요: 편의 시설/서비스
Very close to bluffton university which is why I elected to stay here
christopher
2023년 11월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 11월 11일
Dear Christopher, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. We're glad to see you enjoyed your stay with us and liked our proximity to the University. We look forward to seeing you again.
4/10 - 별로예요
Lasheryl
가족 여행
2023년 11월 4일
좋아요: 직원 및 서비스
별로예요: 청결 상태
The shower head wasn’t a good one the shower pressure wasn’t good at all. The Toilet was dirty and the sink was leaking all over the counter.
Lasheryl
2023년 11월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 11월 5일
Dear Lasheryl. Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. On behalf of the entire team, let me apologize for not meeting your expectations. We want all of our guests to have an enjoyable stay and are sad to hear that you did not. I can assure you that what you experienced is not the norm for our hotel and your concerns will be addressed with the appropriate departments. We are getting ready to do an entire property renovation and everything will be new and fresh in the hotel. We do hope that you will stay with us after renovations so that we can improve upon your stay.
10/10 - 훌륭해요
Vicki
가족 여행
2023년 10월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
I was impressed, it was very clean and bed was comfortable. The complimentary breakfast was good, my boys enjoyed it.Nice variety of food.
Vicki
2023년 10월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 10월 16일
Dear Vicki, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guests experience. Receiving kind words like yours is always a pleasure. We are delighted to hear you enjoyed your stay. We want all of our guests to leave refreshed and ready to take on the day. I will be sharing your review with the rest of the staff as positive encouragement. We look forward to seeing you again.
10/10 - 훌륭해요
SJOHN
연인과의 여행, 출장 여행
2023년 10월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff. Easy on/off from the freeway. Room was clean and comfortable.
SJOHN
2023년 10월에 3박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 10월 13일
Dear Sjohn, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. Receiving kind words like yours is always a pleasure. We're glad to hear you found our staff friendly and your room clean and comfortable. We want all of our guests to leave refreshed and ready to take on the day. We're glad we were able to provide you with an exceptional stay. We look forward to seeing you again.
8/10 - 좋아요
Linette
단체 여행
2023년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Linette
2023년 10월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 10월 3일
Dear Linette, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guests experience. On behalf of the entire team, let me apologize for not meeting your expectations. We want all of our guests to leave refreshed and ready to take on the day. We do hope that you will stay with us again so that we can improve upon your stay
10/10 - 훌륭해요
Jared
2023년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful
Jared
2023년 9월에 1박 숙박함
답변 제공: Toni Salgado,AGM 님, 2023년 10월 3일
Dear Jared, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. Receiving kind words like yours is always a pleasure. We're glad to hear you found your stay wonderful. We look forward to seeing you soon.
8/10 - 좋아요
Karen
가족 여행
2023년 9월 26일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs updated but our stay was very nice. Quiet location, comfortable beds, excellent breakfast. It is going to become a Holiday Inn Express soon and will be getting lots of updates.
Karen
2023년 9월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 9월 27일
Dear Karen, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guests experience. On behalf of the entire team, let me apologize for not meeting your expectations. We did give the property a little face lift recently but, as you stated, are getting ready to do an entire property renovation. We do hope that you will stay with us after so that we can improve upon your stay.
10/10 - 훌륭해요
Amy
2023년 9월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amy
2023년 9월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 9월 27일
Dear Amy, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. Receiving such a positive review is always a pleasure. We're glad to hear you enjoyed your stay and look forward to seeing you again
8/10 - 좋아요
Joe
2023년 9월 18일
Joe
2023년 9월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 10월 8일
Dear Joe, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. We're glad to see you enjoyed your stay with us. We look forward to seeing you again.
2/10 - 너무 별로예요
michael
2023년 8월 28일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
Very dirty the staff not helpful at all they were rude at best
michael
2023년 8월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 9월 8일
Dear Michael, Thank you for taking time out of your busy schedule to leave us a review of your stay with us. We value all feedback as we use it to continually improve our guests experience. On behalf of the entire team, let me apologize for not meeting your expectations. We are disappointed to hear that you found our hotel dirty and the staff rude. We want all of our guests to have an enjoyable experience while they are here. We take great pride in providing a clean and happy environment for our guests. We are doing an entire property renovation soon and hope that you will stay with us once it's completed so that we can improve upon your stay.
8/10 - 좋아요
Brice
연인과의 여행
2023년 8월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Seemed like some areas are still in repair or upgrading. But overall it was good.
Brice
2023년 7월에 3박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 8월 1일
Dear Brice, Thank you for taking time out of your busy schedule to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve guest experience. We recently did some updating but are getting ready to do an entire property renovation early next year. Although that is planned, there is no current renovations happening. We do apologize that you felt there was areas that were under construction. We are glad to hear that you did enjoy your stay overall though. We look forward to seeing you again
10/10 - 훌륭해요
James
가족 여행
2023년 7월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
James
2023년 7월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 7월 24일
Dear James, Thank you for taking time to leave us feedback about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. We're glad to hear you enjoyed your stay with us. I will be sharing your review with the entire staff as positive encouragement. We look forward to seeing you in the future.
8/10 - 좋아요
Esther
2023년 7월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
And a good breakfast!
Esther
2023년 7월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 7월 24일
Dear Ester, Thank you for taking time to leave us a review about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. We're glad to hear you enjoyed your stay with us and found the breakfast good. We look forward to seeing you again.
10/10 - 훌륭해요
Robert
가족 여행
2023년 7월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great front desk personnel
Great stay. Front desk very helpful.
Robert
2023년 7월에 3박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 7월 18일
Dear Robert, Thank you for taking time to leave us a review about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. We're delighted to hear you enjoyed your stay with us and found our front desk very helpful. Receiving kind words like yours is always a pleasure. I will be sharing your review with the rest of the staff as positive encouragement. We look forward to seeing you again.
10/10 - 훌륭해요
Carol
가족 여행
2023년 7월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean hotel with accommodating staff
This Comfort Inn is very clean. The owner and his staff were very nice. They were constantly cleaning and restocking during breakfast. We will definitely stay here again when we travel through Bluffton
Carol
2023년 7월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 7월 17일
Dear Carol, Thank you for taking time to leave us a review about your recent stay with us. We value all feedback as we use it to continually improve our guest experience. Receiving kinds words like yours is always a pleasure. We want all of our guests to leave feeling refreshed and ready to take on the day. We're glad to hear you found our owner and staff very nice. We take pride in keeping our facility clean and welcoming for all our guests. We look forward to seeing you again.
10/10 - 훌륭해요
Jessica
연인과의 여행, 가족 여행
2023년 7월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfort Inn Bluffton is always a great place to stay for the annual Bluffton Ride to Remember bike ride. It is always clean and quiet. The only downside is that the breakfast doesn’t open until 7am on weekends and we often need to be somewhere by that time.
Jessica
2023년 7월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 7월 17일
Dear Jessica, Thank you for taking time to leave us a review about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. Receiving kind words like yours is always a pleasure. We're glad to hear that you found our hotel clean and quiet for the Ride to Remember bike ride. We enjoy hosting the event. We do apologize that the breakfast opens later. Perhaps in the future, arrangements can be made to accommodate the riders. We want all of our guests to leave refreshed and ready to take on the day. We look forward to seeing you next year
8/10 - 좋아요
Barbara
가족 여행
2023년 7월 10일
It was very nice except could hear adjoining room every noise . Breakfast very good . Staff efficient and courteous. Very clean
Barbara
2023년 7월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 7월 10일
Dear Barbara, Thank you for taking time to leave us a review about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. We're glad to hear you enjoyed breakfast and found our staff efficient and courteous. We take pride in providing a clean environment for all of our guests. We do apologize for the noise disturbance. Next time let us know during your stay so that we can let the guest causing a disturbance to quiet down please. We want all of our guests to leave refreshed and ready to take on the day. We look forward to seeing you in the future.
10/10 - 훌륭해요
Vivian
2023년 7월 1일
Vivian
2023년 6월에 1박 숙박함
답변 제공: Toni Salgad, AGM 님, 2023년 7월 22일
Dear Vivian, Thank you for taking time to leave us a revies about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. We're glad to hear you enjoyed your stay with us. We look forward to seeing you again.
10/10 - 훌륭해요
James
가족 여행
2023년 6월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great clean rooms and nice area outside to hang out
James
2023년 6월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 6월 26일
Dear James, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guests experience. Receiving positive feedback like yours is always a pleasure. I will be sharing your review with the entire staff as positive encouragement. We're glad to hear you found everything great, our rooms clean and enjoyed the gazebo to visit with friends and family. Our goal is to make sure each guest leaves rested and ready to take on the day. We're glad we were able to provide that for you. We look forward to seeing you again.
6/10 - 괜찮아요
Drew
출장 여행
2023년 6월 19일
별로예요: 객실의 편안함
Stay elsewhere if you can!
Its a below average hotel. Beds are hard and staff was not a pleasure to deal with. I had to try to fix our toilet cause they wouldn't come look at it. It wouldn't flush. Also when using the elevator it got stuck and the phone on the elevator didnt work. I had to call the front desk on my cell phone to get ahold of someone and the guy didnt even apologize to us about just acted like it was a normal thing for them.
Drew
2023년 6월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 6월 19일
Dear Drew, Thank you for taking time to leave us a review about your stay with us. We value all feedback as we use it to continually improve our guest experience. On behalf of the entire team, let me apologize for not meeting your expectations. I do apologize that the toilet wasn't flushing as it should. In the evenings, there is only one staff member on duty. For their safety, it is policy that they do not enter a guests room. We can provide a plunger but again, for safety, we do ask our staff members to not go into a guests room. The elevator is inspected regularly. After a busy weekend where there is more children than usual, elevators will automatically reset itself. Unfortunately, it seems you were in it when it was doing so. We do apologize that happened to you. I can assure you that is not a regular occurrence. We will be doing an entire property renovation and replacing everything in the rooms, including the beds. We hope that you will stay with us again once the renovations are complete so that we can improve upon your stay.
10/10 - 훌륭해요
Linda 님, Batavia
연인과의 여행
2023년 6월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This Comfort Inn has come up in the world in cleanliness and attractiveness. Thank you! We had a very nice stay.
Linda
2023년 6월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 6월 19일
Dear Linda, Thank you for taking time to leave us a review about your stay. We value all feedback as we use it to continually improve our guests stay. Receiving kind words like yours is always a pleasure. We're glad to hear you saw all the work we've put in to giving our guests the best experience possible. I will share your experience with the staff as positive encouragement. We look forward to seeing you in the future
10/10 - 훌륭해요
David
가족 여행
2023년 5월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice motel. Clean and fresh. Beds were very comfortable.
David
2023년 5월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 5월 29일
Dear David, Thank you for taking time to leave us a review about your stay with us. We value all feedback and use it to continually improve our guest experience. Receiving positive feedback like yours is always a pleasure. We're glad to hear you found our hotel clean and fresh and the beds comfortable. We want all of our guests to leave refreshed and ready to take on the day. We're glad we were able to provide that service for you. I will be sharing your review with the rest of the staff as positive encouragement. We look forward to seeing you in the future.
6/10 - 괜찮아요
Mistina
연인과의 여행
2023년 5월 29일
좋아요: 직원 및 서비스
This hotel is a bit run down and doesn’t have a lot in terms of amenities. Very basic hotel. There is limited housekeeping and when I asked for more washcloths I was told that I had to bring the used ones down to exchange them at the front desk. I did fill out a form that was in the room to get more and dropped it off at the front desk…they did drop them off outside of the room but didn’t collect the used ones at that time.
I understand that rooms don’t need completely cleaned each day for a two night stay but I do believe that the trash being emptied and towels being replaced upon request daily should be a housekeeping responsibility.
Mistina
2023년 5월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 5월 29일
Dear Mistina, Thank you for taking time to leave us feedback about your stay with us. We value all feedback as we use it to continually improve our guest experience. On behalf of the entire team, let me apologize for not meeting your expectations. We recently did give the hotel a "face lift". i.e fresh paint, new carpet, new tile. We will be doing an entire property renovation soon and everything will be replaced and updated. If you ask for fresh towels after housekeeping has left for the day, we do ask our guests to bring their dirty towels down and Front Desk will replace what they are given This is so we can keep track of our towels and not have to replace them as frequently. If you had your Do Not Disturb on the door during housekeeping hours, the housekeepers are not allowed to enter your room and that's why fresh towels were in a bag outside your door. Choice introduced a new policy in 2020 of housekeeping every 3 nights or upon request. That is why you did not receive daily housekeeping, unless requested. We do apologize that you found it inconvenient. We strive for excellence with each of our guests and hope you will stay with us again so that we can improve upon your stay.
4/10 - 별로예요
Amy
가족 여행
2023년 5월 26일
좋아요: 직원 및 서비스
Room was not ready until after 3:30 p.m. The room had no shower curtain. The elevator broke and got stuck between floors. I believe the inspection date on the elevator cert. expired a while back.
Amy
2023년 5월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 5월 28일
Dear Amy, Thank you for taking time to leave us a review about your stay with us. We value all feedback as it helps us to improve our guest experience. On behalf of the entire team, let me apologize for not meeting your expectations. We want all of our guests to leave rested and ready to take on the day. Like many businesses, we are short staffed and were sold out on Friday night. Our 3 housekeepers were diligently working trying to get the rooms cleaned in time for check in. We do apologize that your room was not ready for check in. While the shower curtain should have been replaced when the room was cleaned, had you called down, we would have gladly brought one up for you. The elevator issue was due to the children playing on it, unfortunately. After being misused, the elevator will try to reset itself and get "back on track". I do apologize that you were in it while it did so. I can assure you our elevator is inspected regularly and is up to code. We hope you will stay with us again so that we can improve upon your stay and you can see that this is not our norm.
10/10 - 훌륭해요
Justin
아이를 동반한 가족 여행
2023년 5월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing staff Emily was so kinda and helpful! Thank you for allowing us to celebrate our daughter’s birthday here!
Justin
2023년 5월에 1박 숙박함
답변 제공: Toni Salgado,AGM 님, 2023년 5월 22일
Dear Justin, Thank you for taking time to leave us a review. We value any and all feedback as we use it to continually improve our guests experience. Positive feedback is always a pleasure to receive. Emily is definitely an assist to our team and we're glad to hear you found her kind and helpful. Please tell your daughter Happy Birthday from all of us! Thank you for choosing us and we look forward to seeing you in the future!
10/10 - 훌륭해요
Bobbi
가족 여행
2023년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bobbi
2023년 5월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 5월 16일
Dear Bobbi, Thank you for taking time to leave us review. Your feedback is very valuable to us as we use it to continuously improve our guests experience. We're glad to see you enjoyed your stay with us. I will be sharing your review with our staff as positive encouragement. We look forward to seeing you again!
8/10 - 좋아요
Abel
2023년 5월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a solid place to stay in
Abel
2023년 5월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 5월 15일
Dear Abel, Thank you for taking time to leave us a review about your stay. Your feedback is very valuable to us as we use it to continually improve our guest experience. We're glad to hear you enjoyed your stay. with us and found it "solid". We look forward to seeing you again
8/10 - 좋아요
Maria
가족 여행
2023년 5월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely area!!
Maria
2023년 5월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 5월 15일
Dear Maria, Thank you for taking time to leave us a review about your stay with us. Your feedback is very important to us and we use it to continually improve our guest experience. We're glad to hear you liked the area and found it lovely. We look forward to seeing you again
10/10 - 훌륭해요
Samuel
가족 여행
2023년 5월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Samuel
2023년 5월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 5월 6일
Dear Samuel,Thank you for taking time to leave us a review about your stay. Your feedback is very valuable to us and we will use it to continue to improve our guests stay. We are delighted to hear you found your stay with us excellent. I will be sharing your review with my staff as we love hearing about our guests that had an excellent stay with us. We look forward to seeing you in the future!
2/10 - 너무 별로예요
Michael
2023년 5월 6일
Michael
2023년 5월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 5월 7일
Dear Michael,Thank you for taking time to leave us a review of your stay. Your feedback is very valuable to us. On behalf of the entire team, let me apologize for not meeting your standards. I can assure you that this is not our standard practice as we want all of our guests to have an enjoyable stay with us. I understand that you had asked for an accessible room. Unfortunately, your reservation did not come through that way and we were sold out the night you stayed with us and unfortunately, we were unable to move you to the room type that you wanted. We had hoped with the upgrade from a standard king to a suite, that it would make up for the mistake on the booking. Again, we do apologize that we were unable to accommodate you better. We do try to make sure every guest leaves happy and well rested.We hope to see you in the future so that we can improve upon your stay and show you that this is not common practice at our hotel.
8/10 - 좋아요
Rheanna
연인과의 여행
2023년 4월 27일
좋아요: 청결 상태, 직원 및 서비스
It’s pretty out dated but clean. Definitely noisy inside and out. The parking lot with lights was our side of the property and our refrigerator made noises all night. Not terrible for a sleep stop along the way. Decent breakfast.
Rheanna
2023년 4월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 4월 27일
Dear Rheanna,Thank you for taking time to leave us a review about your stay. Your feedback is very important to us and we will be using it to continually improve upon our guests stay. We have recently given the property a "face lift" but have plans to do a more extensive update early next year. We do apologize for the noisy refrigerator, however. We hope to see you in the future so that we can improve upon your stay
8/10 - 좋아요
Christopher
2023년 4월 23일
좋아요: 직원 및 서비스
The staff was terrific. The room was clean but the sink fixture leaked, & the bathroom exhaust fan was quite loud.
Christopher
2023년 4월에 3박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 4월 26일
Dear Christopher,Thank you for taking time to leave us a review. Your feedback is very important to us as we use it to continually improve upon our guests experience. I have brought it to our maintenance's attention about the leaky faucet and exhaust fan. We're glad to hear that you found our staff terrific and your room clean. We look forward to hosting you again and improving upon your guest experience.
10/10 - 훌륭해요
John
출장 여행
2023년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
John
2023년 4월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 4월 26일
Dear John,Thank you for taking time to leave us a review. Your feedback is very important to us and we will use this information to continue to improve our guests experience. We look forward to seeing you again
10/10 - 훌륭해요
Sarah
2023년 4월 8일
Sarah
2023년 4월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 4월 30일
Dear Sarah,Thank you for taking time to leave us review. Your feedback is very important to us and we will use it to continue to improve upon our guests stay. Thank you for choosing us for your lodging needs and we look forward to seeing you again!
10/10 - 훌륭해요
Brianna
가족 여행
2023년 4월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean! Amazing staff, and great location!
Brianna
답변 제공: Toni Salgado, AGM 님, 2023년 4월 12일
Thank you for taking time to leave us a review about your recent stay with us. Your feedback is valuable and will be used to continue to improve our guest experience. We're glad to find you found our hotel clean, our staff amazing, and the location great. We look forward to seeing you in the future
8/10 - 좋아요
Patricia 님, Rockford
가족 여행
2023년 3월 28일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Patricia
2023년 3월에 3박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 3월 30일
Dear Patricia, Thank you for taking time to leave us a review. Your feedback is very important to us and will be used in the future to improve our guest experience. We look forward to seeing you again
6/10 - 괜찮아요
Patricia 님, Rockford
2023년 3월 27일
좋아요: 청결 상태
Patricia
2023년 3월에 2박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 3월 28일
Dear Patricia,Thank you for taking time to leave us a review. Your opinion is very important to us. We apologize for not meeting your standards. Please give us an opportunity to improve upon your stay in the future
10/10 - 훌륭해요
Sandra
가족 여행
2023년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Stay
We had one overnight stay on our way to Florida. We were very comfortable and the front desk was helpful.
Sandra
2023년 3월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 3월 27일
Dear Sandra, Thank you for taking time to leave us a review. We're glad to hear you enjoyed your stay with us! Hopefully we see you on your return trip from Florida. Thank you for choosing us for your lodging needs
10/10 - 훌륭해요
richard
2023년 3월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
richard
2023년 3월에 1박 숙박함
답변 제공: Toni Salgado, AGM 님, 2023년 3월 27일
Dear Richard, Thank you for taking time to leave us a review. Your feedback is valuable and I will be sharing it with my staff. We look forward to seeing you again.