외관

베스트 웨스턴 벨몬트 섀도우 마운틴 인 여행 후기

2.5 out of 5
베스트 웨스턴 벨몬트 섀도우 마운틴 인
12380 West Interstate 40, Flagstaff, AZ

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 95개 이용 후기 중 57개" "
평점 8 - 좋아요. 95개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 95개 이용 후기 중 12개" "
평점 4 - 별로예요. 95개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 95개 이용 후기 중 2개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Alexis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Rosemary 님, Riverside

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Peeling paint on exterior windows. Room amenities average. TV channel guide useless, didn't match actual channel, incomprehensible coded numbers complicated things. No wifi on TV - get in the 22st century!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Rosemary, We apologize for any inconvenience you faced during your stay. Guest feedback is valuable to us to make improvements. We appreciate your comments and will address them with our team for enhancements. Our goal is to provide a comfortable experience for all guests. Thank you for sharing your concerns with us.

10/10 - 훌륭해요

Kera I

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in with simple staff was very courteous and kind
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Kera I,Thank you for sharing your positive experience with our friendly team. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Kyler

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Kyler,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another fantastic experience.

10/10 - 훌륭해요

Rennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Rennie,We are thrilled that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 - 좋아요

BHASKARA

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was ok
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello BHASKARA,We appreciate your feedback on the breakfast experience. Should you have any further comments or concerns, we encourage you to reach out to our management team directly. Your input is valuable to us in ensuring we meet all guest expectations.

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The shower had been recently remodeled, but the sink could /should have been updated.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Wendy,We appreciate your feedback regarding the renovated shower. For any concerns you may have had with the sink, please reach out to our management team directly so they can address them accordingly. Thank you for staying with us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Ryan

연인과의 여행
별로예요: 편의 시설/서비스
Stained sheets, no soap, no toilet paper, no body wash. Breakfast ran out of pancakes staffs had no urgency.
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Ryan,We regret to hear about your recent experience. Your feedback is essential for us to improve our services. For any further assistance or concerns, please reach out to our management team.

10/10 - 훌륭해요

Carmecely

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Carmecely,We are happy to hear that you found our hotel to be a nice place. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect place and great staff
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Bradley,We are delighted to hear that you found our hotel to be the perfect place with great staff. Your kind feedback is truly appreciated. We strive to provide excellent service to all our guests. Thank you for choosing our hotel for your stay.

10/10 - 훌륭해요

Ruben

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Ruben,We're delighted to hear that you enjoyed your stay with us! Please don't hesitate to reach out if you have any suggestions or if there's anything we can assist you with further.

10/10 - 훌륭해요

Charles

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Charles,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

Barney

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Barney, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 - 괜찮아요

Angie

가족 여행
별로예요: 숙박 시설 상태 및 시설
The stuff they are not really friendly breakfast is limited.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Angie,We appreciate your feedback on the friendliness of our staff and the breakfast options provided. We will review your comments with the team for further improvement. Thank you for bringing this to our attention.

8/10 - 좋아요

Brittany

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Very limited dining options nearby.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Brittany,Thank you for sharing your feedback with us. We appreciate your kind words about our hotel. We recommend exploring further afield for a wider range of dining experiences during your next visit. Your suggestions for improvement are valuable to us.

4/10 - 별로예요

Julie 님, Huntington Beach

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Carpet had foreign debris, a fingernail, coins, lint, stains. Bathroom had hair and something sticky stuck on the ground. A towel had dark brown stains. It was very noisy, could hear people talking, lots of loud footsteps. Lighting is unflattering and cold white illumination.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Julie, We appreciate you sharing your experience with us. Your feedback has been noted, and we will address it with the appropriate departments for improvement. We strive to provide a comfortable stay for all our guests and regret to hear about the issues you encountered during your visit.

6/10 - 괜찮아요

Deborah

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Ice machine broken. Obviously had been for some time. Walked to the gas station next door for a bag. Fortunately we had a cooler with us. The side door would not open with our key when we returned. Breakfast was average. Check in was fine but the guy could have expressed some sort of enthusiasm/interest in his job and our being there. We did like that it was off the beaten path, quiet and clean.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Deborah, We appreciate your feedback and apologize for any inconvenience caused by the ice machine. We're glad you enjoyed the peaceful and clean environment of our hotel. Your comments about breakfast and check-in have been noted for future improvements. For any further concerns, feel free to reach out to our management team directly.

6/10 - 괜찮아요

Thomas

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I did like it was outside of town but its in the center of a major truck stop so you could hear the trucks pulling in and out all night. The only food nearby was a McDonald's and Subway so not much there. The only ice machine on property was not working anf the breakfast lacked in a good amount of areas.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Thomas, We apologize for the inconvenience you experienced due to noise from the nearby truck stop and the limited dining options. We regret to hear about the issues with the ice machine and the breakfast service. Your feedback is appreciated as it helps us improve our guest experience for the future.

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Joshua,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. We hope to welcome you back in the future for another exceptional stay.

6/10 - 괜찮아요

Stephanie

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
My door doesn’t close
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Stephanie, Thank you for bringing this to our attention. We apologize for any inconvenience you encountered with your door. Our team is currently investigating the issue to ensure it does not occur again in the future. If you have any further concerns, please contact our management team directly.

2/10 - 너무 별로예요

Ruben

가족 여행
Your listing was misleading on the location of the hotel it’s actually further out than I wanted
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Ruben,Thank you for your feedback regarding the location of our hotel. We apologize if our listing was not clear. We strive to provide accurate information, and we appreciate you bringing this to our attention. We encourage guests to carefully review the location details on our website to ensure it meets their preferences.

10/10 - 훌륭해요

Karen

연인과의 여행
People were nice and breakfast was good
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Karen,We're delighted to hear that you had a positive experience with our staff and enjoyed our breakfast offerings. We always strive to provide excellent service and delicious meals. Thank you for your feedback, and we hope to welcome you back in the future for another pleasant stay.

10/10 - 훌륭해요

Zach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Zach,Thank you for sharing your feedback regarding the cleanliness of our hotel. We apologize for any inconvenience you may have encountered during your stay and appreciate you bringing this matter to our attention. Cleanliness is a top priority for us and we will address this issue with our housekeeping team to ensure a better experience for future guests.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Snow weekend
The front desk staff was welcoming even though he got swamped with bookings during the holiday weekend. Truly appreciate his work and efforts to get us checked in quickly because we had a late check in and we were antsy to get some rest. I highly recommend this hotel as it comes with breakfast and the place was very clean. We had everything we needed.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Dear Guest,Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We're glad to hear that our front desk staff provided a warm welcome and efficient check-in, despite the busy holiday weekend. It's great to know that you enjoyed our clean accommodations and the convenience of having breakfast included. We appreciate your recommendation and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Apple Grace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Apple Grace,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for all of our guests. If there is anything else we can do for you in the future, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 - 훌륭해요

Syed Ali

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Syed Ali,We are thrilled to hear that you had an excellent stay with us! We appreciate your positive rating and are delighted that you enjoyed your time at our hotel. We hope to welcome you back soon for another memorable experience!

10/10 - 훌륭해요

Carlos

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Carlos,We are delighted to hear that you had a fantastic stay with us! It was a pleasure hosting you and we appreciate your positive rating. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another exceptional experience.

10/10 - 훌륭해요

Jodi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We already had a reservation before a snow storm came through, and the hotel ended up filling up. This must have been stressful for the staff, especially the young man working the breakfast area. However, everyone stayed calm and courteous. The bathroom products are high quality and everything was nice and clean.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Jodi,Thank you for taking the time to share your recent experience at our hotel. We appreciate your understanding of the challenges we faced during the snowstorm. Our dedicated staff worked diligently to ensure our guests' comfort and safety. We are thrilled to hear that you found our team to be calm and courteous. It is also delightful to know that you enjoyed our high-quality bathroom products and found everything clean. We hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Ranulfo De los

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really calm place
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Ranulfo De los,Thank you for your feedback on our calm environment. We strive to provide a tranquil atmosphere for our guests. If you have any suggestions on how we can further enhance your experience, please feel free to reach out to our management team. We appreciate your stay with us!

10/10 - 훌륭해요

Jada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Jada,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we are delighted to know that we were able to exceed your expectations. If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Monica

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Monica,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a fantastic experience with us. We strive to provide excellent service and are thrilled that it was reflected in your rating. Should you have any additional feedback to share, please feel free to reach out to us. We hope to welcome you back in the future!

10/10 - 훌륭해요

Isaiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Isaiah,We're thrilled to hear that you had an amazing stay with us! We greatly appreciate your positive rating and hope to welcome you back soon for another exceptional experience.

10/10 - 훌륭해요

Trini

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aside from having someone else’s food in our mini fridge upon arrival, the grounds and room were excellent and we would definitely stay again. Fast food conveniently located next door- walking distance. 15 min drive from downtown Flagstaff. Breakfast included hot food and was a great touch to the stay. Laundry facilities available on site.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Trini,Thank you for choosing to stay with us and for your positive feedback on our excellent grounds and room. We are glad to hear that you enjoyed the convenience of having fast food nearby and the hot breakfast options. We also appreciate you mentioning our on-site laundry facilities. We hope to welcome you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Jasmine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Justin is amazing!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Jasmine,Thank you so much for your kind words about Justin! We take pride in our exceptional staff and are delighted to hear that Justin provided you with a wonderful experience. We appreciate your feedback and hope to welcome you back in the future for another outstanding stay.

10/10 - 훌륭해요

Robert

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Robert,We're thrilled to hear that you had a wonderful stay with us! It was our pleasure to provide you with a memorable experience. Please feel free to reach out to us if there's anything else we can assist you with in the future. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incredible on the inside
This place looked very modern. Best Western is one of the properties that set a high standard for hotels.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Joseph,Thank you for choosing our hotel for your stay. We take pride in our modern design and appreciate your recognition of our commitment to excellence. We strive to maintain the high standards associated with the Best Western brand. We hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Jose 님, santan valley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Jose, Thank you for choosing our hotel for your stay! We hope you had a pleasant experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and are always looking for ways to improve our guests' satisfaction.

4/10 - 별로예요

Gregory 님, Bayfield

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great, room was very nice. I was in room 103 next to the rear exit and the door was never shut or locked. Yes, i would pull it shut and when i would come out the door would be open again. Remember this hotel is next to a big Pilot gas station with tons of overnight parking within 50 yards of this door. So anyone traveling through could walk right in. Smell of weed being smoked was very obvious, i know the hotel can't be everywhere or control some people. Just making you aware it was there, so dont be surprised. The TV didnt work with YouTube or Netflix. The biggest problem was while i was watching YouTube on my phone i hear squeaking noise in the bathroom and out from under the door comes 2 mice chasing each other right at me. Now, i am not afraid of mice, but that is not a good sign when they don't care about humans in the fully lite room. I have a service dog and he is trained not to chase anything, but had he been any other dog that refrigerator and area would have been destroyed. I did tell front desk this morning when i checked out. Fix those 2 big issues and the hotel would've gotten a bettwr review.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Gregory,Thank you for your feedback and for acknowledging our great staff and nice rooms. We apologize for any inconvenience or concern you experienced during your stay. We appreciate you bringing the door issue to our attention and will review security measures to ensure this does not happen again. We strive to create a comfortable environment and we regret any discomfort caused by the smell in the vicinity. Regarding the TV, we apologize for the inconvenience and will look into improving the connectivity options. Thank you for informing us about the mice incident, we will take immediate action to address this matter. We value your feedback as it helps us enhance our guest experience.

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near where I visited. Clean
답변 제공: Manager 님, 2024년 2월 9일
Hello robert,Thank you for your review and for choosing our hotel for your recent visit. We are delighted to hear that you found our hotel clean. We strive to maintain a high level of cleanliness to ensure a comfortable stay for all our guests. If there is anything else we can assist you with, please feel free to reach out to us. We appreciate your feedback!

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was great, staff friendly, rooms VERY CLEAN and the area very quiet, which is also a huge plus. The shower was, like almost every other lodging in this class, woefully inadequate. I'd stay here, again and recommend it, def for the cleanliness and the lack of noise inside or out.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello David, Thank you for your review! We're thrilled to hear that you found our staff friendly and enjoyed the cleanliness of our rooms. We apologize if you found the shower to be inadequate, as it is a common feature in hotels in this class. We appreciate your recommendation and hope to welcome you back in the future for another peaceful stay.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice easy place to stay rooms are nice
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello William,Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel to be a pleasant place to stay and enjoyed our nicely appointed rooms. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Margo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service! Accidently booked for a different night, staff were very accommodating in changing my booking time. Only thing I'd mention, I was in room 108. During breakfast keep hearing constant banging against my bed wall. Other than that, great spot and beautiful hotel
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 1일
Hello Margo, Thank you for choosing our hotel and for sharing your feedback. We're delighted to hear that you received great service and that our staff were able to assist you with changing your booking. We appreciate your comment about the noise issue and will look into it further to ensure a more enjoyable experience for future guests. We're glad you enjoyed our beautiful hotel and hope to welcome you back soon!

10/10 - 훌륭해요

Roderica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
How it was away from the city and the forest just right behind us.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Roderica,Thank you for sharing your experience with us. We're glad to hear that you enjoyed our hotel's peaceful location nestled next to the forest. We strive to provide a serene ambiance for our guests to relax and reconnect with nature. We hope to welcome you back for another tranquil stay in the future.

8/10 - 좋아요

BARB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They have remodeled but this is out in the middle of nowhere so not convenient for dining or any shopping
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 23일
Hello BARB,Thank you for taking the time to review our hotel. We appreciate your feedback regarding the location. While our hotel may be situated in a more secluded area, we believe it offers guests a tranquil escape from the hustle and bustle of city life. We recommend exploring nearby local dining options and shopping areas, which showcase the charm and authenticity of the surrounding area.

8/10 - 좋아요

Lawrence

2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Hello Lawrence,We appreciate your rating on our hotel. If there are any issues or concerns you'd like to discuss further, please don't hesitate to contact our management directly. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel between Flagstaff and Williams. It was clean and quiet. The King suite was very practical for a family of four. I would definitely stay here again.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Tim,Thank you for choosing to stay with us! We're delighted to hear that you found our hotel clean and quiet, and that our King suite was practical for your family. We're glad you had a positive experience and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Fred

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very clean and well kept.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Fred,Thank you for highlighting the cleanliness and maintenance of our hotel. We take pride in providing a clean and well-maintained environment for our guests. We appreciate your positive feedback.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Kathleen,Thank you for taking the time to share your extraordinary experience at our hotel. We are delighted to hear that you had an exceptional stay. Your positive feedback means the world to us and we truly value your kind words. We hope to welcome you back in the future for another outstanding experience.

6/10 - 괜찮아요

Tina 님, Mission Viejo

연인과의 여행
The hotel was recently renovated. The price is reasonable. It's an easy access location by the 40 highway. The Pilot gas station is next to the hotel. However, the ice maker didn't work during our stay. The parking lot was dark and hard to see at night. The freight trains passed by with train horn for few times during the night. There are no restaurants or shopping plaza around the hotel. It is about 20 minutes drive to Flagstaff for the foods and other shopping. If arrive at night, I would suggest to stop by Flagstaff or Williams for foods or something else before go to hotel.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Tina,Thank you for choosing our recently renovated hotel for your stay. We're glad you found our location convenient and the price reasonable. We apologize for any inconvenience caused by the non-functional ice maker and the dark parking lot. We understand that the noise from passing freight trains can be disruptive at times. We appreciate your feedback regarding the lack of nearby restaurants and shopping, and recommend stopping by Flagstaff or Williams for dining options. We hope to have the opportunity to welcome you back again in the future.

10/10 - 훌륭해요

Jolanta

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Jolanta,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!