Dear Luuk,Thank you for such a great review.We are glad that you had a pleasant stay with us and appreciated our convenient location. We look forward to welcome you back in the future.Mr Christophe Artels, Hotel Manager

Cher hôte,Merci de nous faire part de votre retour d’expérience.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services ainsi que la propreté de votre chambre.Nous espérons avoir l'opportunité de vous recevoir de nouveau parmi nous. Bien cordialement,Mr Christophe Artels, Hotel Manager

Dear Joseph,Thank you for taking the time to review your recent stay.We’re delighted that you enjoyed the fresh juice and coffee at our breakfast. Our team strives to provide a variety of hot and cold options, ensuring a pleasant start to our guests' day. We're sorry to hear that some aspects of your stay did not meet your expectations. Our room amenities and cleanliness are usually praised, and we regret that your experience was different; please rest assured that we uphold the highest standards of cleanliness and comfort. Regarding the breakfast, we'd like to clarify that we offer a comprehensive buffet with a wide range of selections, and our staff works diligently to maintain the presentation and quality of all dishes throughout the breakfast service.We hope that you will return on your next visit to Brussels. Kind regards,Mr Christophe Artels, Hotel Manager

Beste Jan,Bedankt voor uw fijne review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Mr Christophe Artels, Hotel Manager

Cher Joachim,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir parmi nous,Mr Christophe Artels, Hotel Manager

Dear Rafal,Thank you for such a positive review of your stay with us.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back in the future.Best wishes,Mr Christophe Artels, Hotel Manager

Beste Antoon,Bedankt voor uw feedback.We zijn blij te horen dat u de vriendelijkheid van ons receptiepersoneel en de kwaliteit van onze matrassen waardeerde, evenals de rustige omgeving van ons hotel. Het spijt ons te vernemen dat er een probleem was met de netheid van de douche tijdens uw verblijf. Hygiëne is voor ons van groot belang en we nemen uw opmerkingen serieus. We hebben dagelijkse schoonmaakprotocollen en zullen onze procedures herzien om ervoor te zorgen dat dit een geïsoleerd incident was. We zijn blij dat het probleem de volgende dag is aangepakt en zullen erop toezien dat dergelijke situaties in de toekomst voorkomen worden.Met vriendelijke groeten en graag tot een volgende keer,

Dear Angel,Thank you for such a positive review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to seeing you again.Best wishes,Mr Christophe Artels, Hotel Manager

Chère Clemence,Merci pour ce retour très positif.Nous sommes ravis que vous ayez apprécié l'accueil de notre personnel et le service de taxi pratique pour l'aéroport. Nous nous efforçons de fournir un service de qualité à nos clients et sommes heureux de savoir que cela a été le cas pour vous.Au plaisir de vous revoir à nouveau très bientôt,Mr Christophe Artels, Hotel Manager

Lieber Christian,danke, dass Sie uns einen Erlebnisbericht hinterlassen haben.Um unseren Service zukünftig weiter verbessern zu können, wäre es für uns von großer Hilfe, wenn Sie uns mitteilen, warum Sie unser Hotel nicht komplett überzeugen konnte. Wir freuen uns immer über konstruktive Kritik und bemühen uns, diese umzusetzen.Wir hoffen, Sie bei Ihrem nächsten Besuch in Charleroi wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Mr Christophe Artels, Hotel Manager

Dear Coen,Thank you for such a positive review.We are delighted to hear that you found our hotel to have a good price-quality rating. It is great to know that you appreciated the cleanliness, condition, service, and comfort of our hotel. Our team works hard to maintain high standards and provide a pleasant experience for our guests.Once again, thank you for your kind words and we hope to welcome you back in the future.We look forward to welcoming you back on a future occasion. Best wishes,Mr Christophe Artels, Hotel Manager

Dear Franca, Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to seeing you again soon, Kind regards,Mr Christophe Artels, Hotel Manager

Gentile Massimo,La ringraziamo per aver recensito il nostro albergo.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Con la speranza di riaverla nuovamente come nostro ospite, porgiamo i nostri più cordiali saluti.Mr Christophe Artels, Hotel Manager

Cher Remi,Merci beaucoup pour ce charmant commentaire sur notre établissement.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons vous revoir chez nous pour une nouvelle expérience positive. Cordialement,Mr Christophe Artels, Hotel Manager

Gentile Silvia,Grazie per aver averci fatto conoscere la sua opinione.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Speriamo di avere presto il piacere di ospitarla di nuovo presso il ibis Charleroi Airport Brussels South. Nel frattempo, le porgiamo i nostri cordiali saluti.Mr Christophe Artels, Hotel Manager

Beste Tom,Hartelijk dank voor dit zeer positieve oordeel.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u in de toekomst opnieuw te mogen verwelkomen en wensen u een fijne dag toe. Met vriendelijke groet.Mr Christophe Artels, Hotel Manager

Chère Stéphanie,Merci pour ce retour très positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Mr Christophe Artels, Hotel Manager

Dear Jan,Thank you for this high rating.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Mr Christophe Artels, Hotel Manager

Dear Robert,Thanks for this review about your recent stay.The satisfaction of our guests during their stay among us is very gratifying for our team.It's great to know that we were able to help start your day off on the right foot with our tasty breakfast buffet.We hope that you will return on your next visit to Brussels. Kind regards,Mr Christophe Artels, Hotel Manager

Cher Olivier,Merci pour ce commentaire suite à votre séjour dans notre établissement.Nous sommes ravis de lire que vous avez apprécié le calme de votre chambre grâce à notre double vitrage efficace. Cependant, nous comprenons que l'impossibilité d'ouvrir la fenêtre côté route ait pu être un inconvénient. Lors de votre prochain séjour, n'hésitez pas à demander une chambre côté façade arrière pour plus de tranquillité.Au plaisir de vous revoir prochainement chez nous. Cordialement,Mr Christophe Artels, Hotel Manager

Chère Isabelle,Merci d'avoir partagé votre expérience chez nous.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous revoir à nouveau très bientôt,Mr Christophe Artels, Hotel Manager

Beste Els,Hartelijk dank voor uw beoordeling!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk zien we je snel nog eens!Mr Christophe Artels, Hotel Manager

Dear Mariusz,Thank you for taking the time to share your feedback.We are glad to hear that you appreciated the cleanliness of our rooms and the comfort they provide. Our team works hard to maintain a high level of cleanliness and comfort for our guests.However, we are sorry to hear that you were not satisfied with the hotel's condition and the service provided. We would like to assure you that our hotel underwent a renovation in 2018, and we continuously strive to improve our facilities and services. We appreciate your feedback and will take it into consideration as we work towards enhancing our guests' experiences.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Mr Christophe Artels, Hotel Manager

Dear Michelle,Thank you for taking the time to share your feedback.We are sorry to hear that you found our team to be insufficient and experienced slow service. We will take your feedback into consideration as we continue to improve our guest experience. Furthermore, we will address your concerns with the team member you mentioned, as our aim is to provide a warm and welcoming environment for all our guests.We also apologize for any inconvenience caused by the toilet issue you mentioned. Our housekeeping team is available daily to address any concerns, and we encourage guests to inform us of any issues so that we can resolve them promptly.We hope to have the opportunity to welcome you back for an improved stay. Best wishes,

Dear Colin, Thank you for your review.We are glad to hear that you noticed the improved service during your stay, as our team is dedicated to providing a pleasant experience for our guests. It's great to know that you enjoyed the food we offer, and we appreciate your understanding regarding the local restaurants being closed on Monday evenings.We hope that you will return on your next visit to Brussels. Kind regards,Mr Christophe Artels, Hotel Manager

Dear Colin,Thank you for this kind review.We are pleased to know that you had a wonderful stay with us, and appreciate your kind comments about our team.Furthermore, it is rewarding to know that your dining experience met your expectations.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Mr Christophe Artels, Hotel Manager

Kære Lasse.Mange tak for din positive anmeldelse af dit ophold på Joan Miró Museume.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Det vil altid være os en stor fornøjelse at byde jer velkommen igen, når i gæster .Mr Christophe Artels, Hotel Manager

Dear Kumar,Thank you for taking the time to review your stay.We are very sorry your experience wasn't to your satisfaction.We would appreciate more information on how we could improve.The whole team hope to have the pleasure of seeing you again. Best wishes,Mr Christophe Artels, Hotel Manager

Cher hôte,Nous sommes sincèrement navrés que le service n'ait pas été conforme à vos attentes et à nos habitudes. Nous allons faire un suivi de ceci avec notre équipe.Nous espérons avoir l’opportunité de vous accueillir de nouveau afin de changer votre perception concernant notre établissement.Bien cordialement,Mr Christophe Artels, Hotel Manager

Cher Bertrand,Merci infiniment pour votre gentille appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Mr Christophe Artels, Hotel Manager

Cher Eric,Merci pour ce charmant commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir très prochainement. Bien à vous,Mr Christophe Artels, Hotel Manager

Cher Pascal,Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis que vous ayez passé un agréable moment parmi nous et particulièrement apprécié le professionnalisme et la gentillesse de notre équipe à qui nous faisons passer votre compliment.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir chez nous,Mr Christophe Artels, Hotel Manager

Dear Bríd,Thank you for this rating of your stay at the ibis Charleroi Airport Brussels South.We truly appreciate you choosing to stay with us and it is a pleasure to know that our team members exceeded your expectations.We are sorry you felt you did not receive all the information you required; this is available online and it is always possible to contact us for any questions you may have; we are always happy to help in any way possible. Nevertheless, we have taken note of your comments to be reviewed.We look forward to welcoming you back. Best regards,Mr Christophe Artels, Hotel Manager

Cher Pierre,Merci d’avoir rédigé cet avis.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Mr Christophe Artels, Hotel Manager

Cher François,Merci pour cette belle appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,Mr Christophe Artels, Hotel Manager

Chère Béatrice,Merci pour votre charmant commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir de nouveau,Mr Christophe Artels, Hotel Manager

Dear Coen,Thank you for sharing your feedback about your recent stay.We are glad you had a pleasant stay, however, we regret to read of the issues with your room. Please do not hesitate to bring any concerns to our attention while on-site, so that we may take action to ensure your comfort.We hope that you will return on your next visit to Brussels. Kind regards,Mr Christophe Artels, Hotel Manager

Cara Sara,agradecemos o seu gentil comentário.É para nós uma satisfação que tenha optado pelo nosso hotel — e que este tenha ido ao encontro das suas expectativas.Esperamos que tenha a oportunidade de nos visitar novamente. Com os melhores cumprimentos,Mr Christophe Artels, Hotel Manager

Kære Anne,tak fordi du tog tid til at anmelde dit ophold på hotel ibis Charleroi Airport Brussels South.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi kan kun sige at det vil være en fornøjelse, at byde dig velkommen igen.Mr Christophe Artels, Hotel Manager

Cher Pierre,Merci pour cet aimable commentaire sur notre établissement.Nous sommes enchantés que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Mr Christophe Artels, Hotel Manager

Dear John,Thank you for this positive review of your stay with us.It's a pleasure to know you had such a good experience and that our location was just what you were looking for. It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We hope to see you again in the future.Kind regards,Mr Christophe Artels, Hotel Manager

We are pleased that we were able to meet your expectations.We hope we have the pleasure of seeing you on many more occasions. Best regards,Mr Christophe Artels, Hotel Manager

Cher Sandro,Merci de partager l'expérience de votre séjour.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous espérons avoir l'occasion de vous recevoir une nouvelle fois bientôt.Bien cordialement,Mr Christophe Artels, Hotel Manager

Gentile Ospite,La ringraziamo per aver speso parte del suo tempo a scrivere questa recensione.Ci fa piacere che abbia sottolineato la posizione in cui si trova l'albergo, la cui vicinanza all'aeroporto lo rende un importante punto di riferimento per tutti i viaggiatori.Ci scusiamo per le imperfezioni riscontrate nella pulizia. Abbiamo immediatamente informato il responsabile del dipartimento di housekeeping in modo tale che possa prendere i provvedimenti necessari a garantire il rispetto dei nostri elevati standard qualitativi.Apprezziamo, infine, la menzione riguardo il comfort dei letti, un aspetto che contribuisce a rendere la permanenza rilassante.Le porgiamo i nostri cordiali saluti.Mr Christophe Artels, Hotel Manager

Dear Hilel,Thank you for taking the time to share your feedback with us.We are very sorry not to have been able to meet your expectations.We would appreciate it if you could provide us with some more information.We certainly hope that we can welcome you back again. Best regards,Mr Christophe Artels, Hotel Manager

Sehr geehrte Natalia,wir bedanken uns ganz herzlich für Ihren Kommentar.Schade, dass Sie mit Ihrem Aufenthalt bei uns nicht ganz zufrieden waren. Unsere Zimmer haben eine recht große Standardgröße. Andererseits ist es schön, dass Sie mit dem Frühstück zufrieden waren.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen und verbleiben mit einem freundlichen Gruß,Mr Christophe Artels, Hotel Manager

Dear Grace,Thank you for taking the time to share your feedback.Unfortunately, it seems that we did not meet all of your expectations. We regret the bedding was not quite to your liking; we would like to believe we provide good quality for our guests’ comfort, however, due to personal preferences this is not always the case and we will be taking your comments into consideration. Moreover, we urge guests to make us aware of any issues or concerns during their stay so that these may be immediately addressed. Your comfort is of the utmost importance to us.Furthermore, we are sorry to learn of any delay in communicating with our team during this particularly busy period and will review our procedure in this respect.We value your feedback and your comments have been duly noted for our consideration.We hope we can provide you with an improved stay in the future.Kind regards,Mr Christophe Artels, Hotel Manager

Estimado Jesus,Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Será muy grato volver a tener la oportunidad de darle la bienvenida. Saludos cordiales.Mr Christophe Artels, Hotel Manager

Gentile Angelo,Grazie per averci fatto conoscere la sua opinione.Siamo davvero lieti che il suo soggiorno sia stato piacevole. Lavoriamo quotidianamente per garantire ad ogni ospite una permanenza serena e di qualità.Con la speranza di riaverla nuovamente come nostro ospite, porgiamo i nostri più cordiali saluti.Mr Christophe Artels, Hotel Manager

Estimada Esther,Muchas gracias por su feedback.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Estaremos encantados de volverle a recibir. Un cordial saludo.Mr Christophe Artels, Hotel Manager