로비

컴포트 인 & 스위트 여행 후기

2.5 out of 5
컴포트 인 & 스위트
1359 Grand Pointe Ct, Grand Blanc, MI

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 519개" "
평점 8 - 좋아요. 1002개 이용 후기 중 310개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 86개" "
평점 4 - 별로예요. 1002개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 35개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jerry L 님, Pearland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent...
2024년 4월에 3박 숙박함
답변 제공: David Dallo 님, 2024년 4월 15일
Dear Jerry, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments about our staff will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

Lonnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service the front desk staff was so personable when i checked in. I'd definitely stay there again.
2024년 4월에 1박 숙박함
답변 제공: David D 님, 2024년 4월 8일
Dear Lonnie, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and clean.
2024년 3월에 1박 숙박함
답변 제공: David Dallo 님, 2024년 3월 29일
Dear Melissa, Thank you for taking the time to complete an on line review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

8/10 - 좋아요

Cynthia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and the place was clean
2024년 3월에 2박 숙박함
답변 제공: David Dallo 님, 2024년 3월 25일
Dear Cynthia, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

4/10 - 별로예요

Angelica

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: David Dallo 님, 2024년 3월 25일
Dear Angelica, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our customer service. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great overall stay
2024년 3월에 1박 숙박함
답변 제공: David Dallo 님, 2024년 3월 25일
Dear Thomas, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

6/10 - 괜찮아요

Megan

2024년 3월에 1박 숙박함
답변 제공: David Dallo 님, 2024년 4월 15일
Dear Megan, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your issues here at the hotel. You gave us a low score please feel free to reach out to me if you would like to let me know where we dropped the ball. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

Kandice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s always so clean and the staff is always so sweet
2024년 2월에 1박 숙박함
답변 제공: David Dallo 님, 2024년 2월 16일
Dear Kandice, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest We always hope to stay on top of our game for all our customers. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean, modern, good breakfast. Comfortable beds
2024년 2월에 1박 숙박함
답변 제공: David Dallo 님, 2024년 2월 16일
Dear Martha, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. Happy you enjoyed our establishment. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a pleasant stay here. Would recommend, especially top floor which was quiet.
2024년 1월에 1박 숙박함
답변 제공: David Dallo 님, 2024년 2월 16일
Dear Kathleen, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

Kate

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very welcoming and helpful front desk staff. Well-maintained facility.
2024년 1월에 1박 숙박함
답변 제공: David D 님, 2024년 3월 15일
Dear Kate, Thank you for taking the time to complete and online review regarding your recent stay at Comfort Inn & Suites. Your feedback about how helpful my staff is and how well-maintained our facility is truly means a lot and is important to us. We truly try very hard to keep this property in clean and well in shape. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

Kandice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was so beautiful and it was so quiet!!! I can’t wait to go back there again
2024년 1월에 2박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 25일
Dear Kandice,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for choosing Comfort Inn & Suites Grand Blanc/Flint and sharing your experience. We hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

LaVisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and room was clean
2024년 1월에 2박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 22일
Dear LaVisa,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Bill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free shuttle to airport earlier than their usual start time!
2024년 1월에 1박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 22일
Dear Bill,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Shelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 22일
Dear Shelly,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

8/10 - 좋아요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed with Family for a sporting event. Clean and quiet, pool and hot tub was nice. Breakfast was average.
2024년 1월에 2박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 18일
Dear Joe,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Pat

2024년 1월에 1박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 18일
Dear Pat,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Amy

2024년 1월에 5박 숙박함
답변 제공: David Dallo 님, 2024년 2월 16일
Dear Amy, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. We truly appricate the high racking. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

scott

연인과의 여행
Late check in … front desk was very courteous…
2024년 1월에 1박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 9일
Dear Scott,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for choosing Comfort Inn & Suites Grand Blanc/Flint and sharing your experience. We hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Kadarius

2024년 1월에 2박 숙박함
답변 제공: David Dallo 님, 2024년 2월 16일
Dear Kadarius, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

LaVisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very kind. Smelled very clean!!! Easy parking.
2023년 12월에 1박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 3일
Dear LaVisa,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Derrick

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 3일
Dear Derrick,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 3일
Dear Shane,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

6/10 - 괜찮아요

Brianna

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Floor in room was dirty, nightstand and lamp were sticky, stains on the curtain, bathtub barely drained so the water was above my ankles during a shower.
2023년 12월에 1박 숙박함
답변 제공: David D 님, 2023년 12월 29일
Dear Brianna, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with with our room. Thank you for bringing everything to our attention, we are going to address the issues immediately. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support We hope for an opportunity to properly host you in the future. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: David D 님, 2023년 12월 29일
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. As a guest you are truly valued. Your feedback about our hotel is important to us. I am very happy that you enjoyed your stay and that our staff did the job they needed to do to make a happy guest. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportWe hope to see you again soon. Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

Lanisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing 3 night stay!!
My husband and I enjoyed our stay. I was a little hesitant because this was our first time staying at this establishment. We where very pleased at the ease of check in and the polite staff, also that the hotel actually looked like the pics advertised. The room was very clean and quiet, we will definitely be staying here on our next trip. Thank you for meeting our every need!!
2023년 12월에 3박 숙박함
답변 제공: David Dallo 님, 2024년 2월 16일
Dear Lanisa, Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites. We sincerely appreciate and value your feedback as a guest. I am very happy you took a chance on us and it all worked out. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites

10/10 - 훌륭해요

Colette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very impressed with our stay. I truly enjoyed our time there.
2023년 12월에 2박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 3일
Dear Colette,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 3일
Dear Nicole,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Robert

2023년 12월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 22일
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Briel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our stay.
My husband and two little ones had to get away for a week. So we booked here. I have no complaints. All was well and would book again. It was a relaxing and comfortable stay. My babies loved the pool and Jacuzzi plus the fress breakfast. They were able to have their favorite breakfast thing in the whole world...hot waffles each morning lol So our stay was pretty decent. The whole place was very clean and the staff were very professional and friendly. The one thing I would say is our roo was not as cleaned as I would have liked. The ladies their that clean those room, God bless them. They seem like they work really hard to get the job done and I know they're extremely busy cleaning people in an out the rooms. Our room however, it was I'd say maybe a rush job. Whenever we stay at a hotel, I bring a couple of cleaning supplies and rewipe sanitize and clean things down. So in doing my initial sanitiizing frenzy wipe down ....I found a lot of dust on the bottom cabinets where you can store your things. I also, well my husband found a very old dusty lifestyle condom under our microwave and that space was also dusty from not being cleaned in a while. I'm not sure how often they clean the top blanket/comforter but It was definitely suspect. We didn't sleep under it. Other then that our hotel stay was enjoyable and would book again. :)
2023년 12월에 7박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 18일
Dear Briel,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We are sorry to hear that you had some negative experiences with the cleanliness of your room. Our housekeeping staff does work hard to ensure the cleanliness of the rooms for all of our guests and we apologize for these oversights during your stay with us. It is always a pleasure to receive positive feedback.Thank you again for choosing Comfort Inn & Suites Grand Blanc/Flint and sharing your experience. We hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Rob

2023년 12월에 2박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 18일
Dear Rob,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 18일
Dear Jacob,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

David

2023년 12월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 18일
Dear David,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Brandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 22일
Dear Brandy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Jessica

2023년 12월에 1박 숙박함
답변 제공: Kassady Davis 님, 2024년 1월 3일
Dear Jessica,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Agnes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 12일
Dear Agnes,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 11일
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

4/10 - 별로예요

Linda

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태
Don’t want to berate them because they sign stated short on staff
2023년 11월에 3박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 8일
Dear Linda,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint.

8/10 - 좋아요

Russ

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice!
The stay was good. Front desk person was the house keeping services manager and she was great! I like the bed and pillows.
2023년 12월에 2박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 5일
Dear Russ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Probably the best hotel ive stayed at in a while.
2023년 12월에 2박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 5일
Dear Stephen,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

2/10 - 너무 별로예요

Mike

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 5일
Dear Mike,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint.

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and friendly staff
2023년 11월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 11월 28일
Dear Christina,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

8/10 - 좋아요

Richard 님, MARICOPA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and comfortable. Airport shuttle was a blessing. Only poir part, lousy coffee. Breakfast standard options but decent.
2023년 11월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 11월 28일
Dear Richard,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

8/10 - 좋아요

Louis

좋아요: 청결 상태, 직원 및 서비스
Beware of third floor rooms above the front entrance. There are spotlights that shine into the window. shades don't block the light.
2023년 11월에 3박 숙박함
답변 제공: Kassady Davis 님, 2023년 11월 28일
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We are sorry to hear that the bright lights on the front of our building inhibited your stay with us. There are three sets of curtains in each of our guest rooms, one of which is a black out curtain that completely covers the windows. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

John

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Comfy beds
2023년 11월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 11월 28일
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

6/10 - 괜찮아요

Mary

연인과의 여행
좋아요: 청결 상태
If you normally need extra pillows and are traveling via air, please don’t expect to get any extra pillows, even after a request. If you’re traveling by car, you probably already do what I do, which is to bring your own pillows. However, this time, we traveled via air. It took them forever to respond to my request at the front desk for additional pillows due to a medical condition. This request was after initially requesting them when I made the reservation. When they finally told me they couldn’t honor my request, it was an hour and a half later, and they were not busy with check ins. So for me, taking this long to respond when it was very obvious that they could have done so sooner, showed to me that customer service is not at the top of their to do list. The room and hotel were not bad, but because a request for extra pillows was denied, and I explained it was for a medical condition, I will not stay here again, and we will be back in this area several times a year. And I ended up with a horrible night of sleep, since my medical condition was affected. If you are okay with no special requests or mediocre customer service, then this particular hotel would work well for you.
2023년 11월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 11월 21일
Dear Mary,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are always happy to provide our guests with extra amenities, if we have them available. Unfortunately, we do not always have extra pillows on hand. We tend to only have 4 extra pillows at most to give out upon request, the rest of our extras are locked in storage and not accessible to anyone other than management. It took our staff member so long to get back to you because they were searching in all of our out of order rooms to see if there were any extra pillows that could be given to you.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint.

10/10 - 훌륭해요

Travis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay
Late check in due to traveling for an event, Q at the front desk was awesome and helped accommodate us. We didn’t have breakfast but the area looked clean. The pool area was decent too. All the staff we interacted with were friendly and welcoming.
2023년 11월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 11월 13일
Dear Travis,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for choosing Comfort Inn & Suites Grand Blanc/Flint and sharing your experience. We hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 11월 13일
Dear Jennifer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

8/10 - 좋아요

Lynn

2023년 11월에 1박 숙박함
답변 제공: Kassady Davis 님, 2023년 12월 1일
Dear Lynn,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff.
2023년 10월에 2박 숙박함
답변 제공: Kassady Davis 님, 2023년 11월 8일
Dear Philip,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for choosing Comfort Inn & Suites Grand Blanc/Flint and we hope to see you again soon!