테라스/파티오
예약 가능 여부 확인

B&B 구엘피 에 기벨리니 여행 후기

B&B 구엘피 에 기벨리니
Via Cimabue 19, Florence, FI

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 101개 이용 후기 중 33개" "
평점 8 - 좋아요. 101개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 101개 이용 후기 중 11개" "
평점 4 - 별로예요. 101개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 101개 이용 후기 중 14개" "

7.8/10

청결 상태

7.4/10

직원 및 서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

23th May

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was the worst hostel for 3 weeks in Italy trip!
First, I had to use only one bath towel for three days. The hotel will change the towel. After 3 days without additional charge. This is the first time I have such inconvenience! And the furniture was too old and dusty. This hotel does not seem to clean. And the reception opening is 2:30 p.m., but the reception woman always comes 10 minutes late. And she take it for granted that the guest is waiting. AItlso I pay for breakfast but I never ate it. The breakfast start at 8:30 and the person who prepares the accommodation comes back late. I wait for 10 minutes and then I get out. They every time later and guests watting all times.It's really annoying. Food is also banned in the room, and this hotel seems to have ended when I do not think of the guest as a guest and just receive the money. It was really the worst hostel on the trip and was unkind best!
There is so much that customers should not do!
The dust is rolling.
There is so much that customers should not do!
답변 제공: Serena , owner 님, 2017년 7월 2일
Dear guest First of all WE ARE NOT A HOTEL but a Family b&b . We require from guest after booking to advise us about their time of arrival No one does it as they don't read ! You didn't do it and you had to wait ! Yes we have a lot of sign in he rooms because many guests don't respect and also because as we are a b&b and not a 4 star hotel , towels are changed after 3 days ! If you pay less than 40€ per day what do you expect ?? We have homemade blankets and people used to put their dirty suitcases on the top and we have sign to respect the guests coming after you who will have to sleep on the same blanket you are putting your dirty luggage! Thank you

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박객에게 눈치주고 구박하는 B&B!
영어나 이탈리아어를 잘하시는분, 체크인시간이 제멋대로여도 상관없으신분, 눈치와 구박에도 아랑곳하지 않으실분, 겨울에 모기가 있어도 괜찮다 하시는분 아니시면 안가시는걸 추천드립니다. 저와 친구 모두 영어를 잘 못해서 말귀를 잘 못알아들었는데 주인 할아버지가 조식주면서 별것도 아닌걸로 생트집을 잡으면서 잔소리와 구박을 엄청했습니다. 그덕에 3박 4일 피렌체여행하면서 마음이 내내 불편했고 피렌체는 정말 좋은도시였지만 숙소때문에 좋은기억으로 남진 않을것 같네요. 앞으로 누구든 이 숙소에 묵는다고 하면 극구 말리고 싶습니다. 물론 좋은기억으로 남은 분들도 계시겠지만 객관적으로는 청결상태가 정말 안좋았던 숙소에서 잤을때보다 더 최악의 숙소였네요.

8/10 - 좋아요

yunyeong

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms are too tidy. cute. The shampoo and body shampoo was prepared too good. happy:) We went to Oct. But Not heated, so too cold. Staff are all good like a family. Papa has a lot of talk. Continuing dialogue was fun, but a little tired. Asking whether we can store luggage when I leave, but refused. A little disappointed. But not bad experience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
예약해놓고 한번도 못잤습니다 Please never never reservate this
일단 프론트 시간이 제멋대로입니다. 19시15분 로마 도착 기차라서 도착하면 20시30분쯤 숙소 도착할것같다고 통화를 했으나 당일 20시 도착하니 문닫고 없습니다. 전화하니 어떤 아저씨가 받더니 자기는 모르는일이라며 다른 사람 번호를 불러줍니다 전화하니 전화 안받습니다. 그렇게 하루는 다른데 급히 예약 하고잤습니다. 다음날 일정을 마치거 19시 30분인 마감시간보다 2시간 반이나 빠른 5시에 도착했으나 프론트문 잠겨있습니다. 전화하니 아침에 기다렸는데 체크인 안했다며 방을 다른사람에게 다시팔았답니다. 환불해달라고했더니 계약 내용을 읽을줄 모르냐며 굉장히 무시를 합니다. 그래서 어제는 네가 없었는데 너잘못아니냐했더니 자기네 영업시간은 19시30분까지고 자기가 19시꺼지 기다렸는데 너가 안왔고 너가 주의사항안읽었으니 너 잘못이다 합니다. 그래서 그럼 오늘은 17시에 왔는데 왜 없냐 하니 당일이 일요일이었는데 일요일이라서 프론트 오전만 연답니다. 아주 아주 전형적인 비엔비 피해 유형이라고 생각합니다. 절대 절대 예약하지마세요. The front open time so terrible. Because when i arrived at 19:15 in Rome. The hostel front open time ends at 19:30. So i notified the hostel that i would arrive hostel almost 20:30 by phone. But when I arrived the day 20 o'clock. The front was closed. so i called the hostel number. Some uncle said he didn't know anything. And tell another number. So i called the number. But didn't answer. So i slept other hostel. Next day , i finished my schedule. Go to the hostel at 17o'clock. The hostel front closed again. so i called the number some uncle gave me. Some lady answered and said that you didn't read the notice and i waited for yoy this morning. You didn't come. So i re-sale the room. Me: last week i called you because i would be late. Some lady: i don't remember. Me: today i arrive early why is front closed? Somelady: because today sunday. So front work before noon So i could not sleep the hostel. Please never never reservate this hostel.
답변 제공: B&b Guelfi e Ghibellini 님, 2017년 5월 23일
Dear guest we are very sorry you had s terrible check in but it is written very clearly that check in Starts at 14,30 And ends at 19,30 after that we require a fee of €40 with availability until 23,30 Again we felt sorry but it wasn't our fault Warm regards B&b Guelfi e Ghibellini

10/10 - 훌륭해요

Hyosun 님, korea seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
프론트에 계신 여자직원분이 처음부터 친절하게 다 설명해주시고 조식만들어주시는 할어버지도 흥이많고 친절해서 여행내내 즐거웠습니다.또 객실 분위기가 아늑하고 청소도깔끔하게 잘해주셨고 공용화장실이라 걱정했는데 화장실도 깨끗해서 좋았습니다. 그리고 중심역에서 걸어서 20분정도 걸리고 미켈란젤로 광장은 매우 가깝습니다

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 주인과 깔끔한 숙소
숙소주인이 너무너무 친절하고 활기가넘친다. 객실도 너무 깔끔하고 공용욕실이지만 깔끔하게 잘 되어있어 좋다
깔끔

6/10 - 괜찮아요

Helena

좋아요: 청결 상태, 직원 및 서비스
Hade bokat ett rum med terrass, men fick det minsta rummet utan terass 😔. Liten dubbelsäng 140 cm. Ingen tv på rummet. Hittade inget allrum där kaffe skulle finnas 😞 Annars bra läge och trevliga ägare.
2018년 7월에 4박 숙박함

4/10 - 별로예요

Amimo 님, Coignières

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
A éviter
Malgré un très bon accueil, il faut mieux ne pas s'arrêter dans ce "Bed and Breakfast" sans breakfast. Il semble qu'il y ait des problèmes de gérance en cours.
2018년 7월에 4박 숙박함

2/10 - 너무 별로예요

Bradley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad Hosting
The room was large and comfortable, location good and hosts friendly however there were a few items that we simply can’t look past. We were provided a piece or two of dry toast and some juice for breakfast every morning. This was not what was advertised and really put a dampener on the experience. In addition, even though we were there for 4 nights and 5 days our room wasn’t serviced once. We were left with the same towels for the duration of the stay so by the end they were quite manky even though we dried them every day. There was also a number of signs all over the unit telling you what you can and can’t do. This is very offputting. We also requested tea, the hosts didn’t have so were forced to get our own. We also had to buy our own milk for tea and even had to EY our own cereal for breakfast.
2018년 6월에 5박 숙박함

8/10 - 좋아요

Daisy 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay if you’re heading to Florence
Guelfi e Ghibellini was a great place for my boyfriend and I to stay while we were in Florence, especially as we are students and are a bit tight for money. The family run business has recently been managed by the two brothers and they were nothing but friendly, attentive, professional, funny and kind. They made us feel very welcome and ensured a comfortable stay in the city. It is around a 20 minute walk to basically everything, making it relatively more quiet than some central hotels. We were not given breakfast at all but we really didn’t mind and would definitely recommend as well as return if/when we go to Florence again.
2018년 6월에 5박 숙박함

8/10 - 좋아요

Marcia 님, Sao Paulo, SP

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hospitalidade excelente
Fomos muito bem recebidos e amparados em Firenze pelo Sr Raimondo. Atencioso e solicito tornou nossa estadia em Firenze mais agradavel. Otima localizaçao em relaçao a atraçoes imperdiveis da cidade. So o cafe da manha nao condiz com as fotos da Expedia.
2018년 6월에 14박 숙박함

4/10 - 별로예요

DOUDOU

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
très bruyant en extérieures difficile pour dormir absent de petit déjeuner et absence de ménage, le prix ne correspond pas aux prestations diverses.
2018년 6월에 3박 숙박함

10/10 - 훌륭해요

Mauro 님, Arma di Taggia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottimo rapporto qualità/prezzo
Zona tranquilla appena fuori del centro di Firenze con parcheggi, servizi e mezzi pubblici nelle vicinanze, personale molto gentile e disponibile, camere accoglienti e pulite
2018년 6월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 6월에 6박 숙박함

4/10 - 별로예요

prado 님, paris

별로예요: 청결 상태, 숙박 시설 상태 및 시설
hotel situé à 1 trentaine de minutes à pieds du centre ville la chambre spacieuse ventilateur fonctionnait literie et serviettes ok j entendait les bruits de la rue A mon arrivée pas de réponse à la sonnette d'entrée j ai dû crier plusieurs fois dans la rue ! heureusement des fenêtres étaient ouvertes on m'a ouvert la porte Mr Rimondo est venu pas de carte de crédit pour pour le dépôt de garantie pas de navette aéroport les services promis à revoir personnel polyglotte juste 2 ou 3 mots de français 1 peu d'anglais. pdj continental : 4 biscottes( souvent au moins 2 cassées) 2 petites portions de confiture 1 petite brique de jus! pas de plateau thé/café ni à disposition pas ménage durant mon séjour c moi qui vidé corbeille la télé n a jamais fonctionné pas journaux l'assistance aux visites consiste à mettre à disposition 1 plan et 1 brochure pour faire excursions je n'ai pas vu accessibilité pour personne à mobilité réduite pas ascenseur je montait les 3 étages à pieds malgré 1 petit souci aux genoux pas de minibar juste 1 petit frigo pas nettoyé j'ai eu accès à la salle de toilette privée que le lendemain en fin après midi elle n'était pas prête pas de service d'étage j'ai pris la photo de espace commun : tout était entreposé le sac poubelle pas vidé le matériel de nettoyage ..des papiers partout! un bureau très encombré 1 chaise en plein milieu de la pièce sur laquelle il y avait rouleau de papier toilette et essuie tout quand je suis partie à 10h45 réception fermée
2018년 6월에 5박 숙박함

6/10 - 괜찮아요

Taiane

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Decepção
Deception describes my experience at this B&B. At first we felt cheated as we chose to pay a little extra to have a private bathroom and were placed in a shared bathroom room. When we realized the error, we informed the owner, including showing him the printed reservation of Hotels.com, informing that we chose the private bathroom, and he did not pay much attention, just said he would settle it the next day and left, being Stayed for 3 nights and he never came back to us to solve the problem. We noticed that there were guests in the room with private bathrooms in the same period as us, which would suggest that the room was rented for two guests at the same time. At no time did we even receive an apology for what happened, not even the return of the amount paid more for the room with private bathroom. We arrived around 6:00 pm on a Wednesday, exhausted after walking about 35 minutes from Santa Maria Novella station with heavy suitcases and after we rang the doorbell, the door opened automatically and we were greeted with the owner screaming to get up to the second floor, four flights of stairs. We do not regard it as rudeness, but as typical Tuscan behavior, despite the rush to explain in Italian about the town and leave soon thereafter. The B&B is about a half hour walk from the center, and easy access by bus. Spacious room with fan only, quiet neighborhood. We did not eat breakfast as it was served after 8:30am and we always left early, and decided to have it in a cofee shop
2018년 5월에 4박 숙박함

4/10 - 별로예요

Ahmet

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Aman uzak durun.
Gitmeden önce geliş saatinizi bildirmeniz şart biz bildirememiştik gittiğimizde ev kapalıydı, sonra yanımıza konaklayacak bir çift daha geldi onlar geliş saatlerini bildirip ok almışlar ancak onlarda bizimle beraber 2 saat beklediler. Hostel sahibi çok kaba, özür bile dilemeyip işi pişkinliğe vurdu. Elimizdeki onayda kahvaltı dahil yazmasına rağmen bu fiyata kahvaltı olmaz deyip kahvaltı vermedi. Hava bizce serindi, ek örtü istedik 5 Euro dedi, ortak tuvalete çok az tuvalet kağıdı koyuyor sabah bitmiş oluyor şampuan veriyor sabun yok. Kendi çöpünüzü dökmeniz gerekiyormuş, Velhasıl korkunçtu
2018년 5월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schlechtes Preis-Leistungs-Verhältnis
Diese Unterkunft ist leider nicht empfehlenswert. Die Stadt Florenz ist sehr schön und man sollte sie auf jeden Fall in einer anderen Unterkunft genießen, wo man einen besseren Service erhält. Die Homepage täuscht falsche Tatsachen vor. Für mich eine enttäuschende Erfahrung...
2018년 5월에 12박 숙박함

8/10 - 좋아요

Christophe

별로예요: 청결 상태

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ruim
Preocupante.

6/10 - 괜찮아요

Vladimir

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Лучше выберите другой отель
Администратора ждали около 40 мин. на улице . На этаже 3 комнаты .Внутри чисто , холодно . Концепция отеля интересна - интерьер выполнен в ретро стиле. Но! Заявленными бесплатными завтраками не кормили , хозяин объяснил, что они за дополнительную плату .Кроме того, убирали мусор из комнаты сами (в описании отеля обещали ежедневную уборку). Хозяин нервный , постоянно ворчал. Взяли чайник из соседней пустой комнаты - начал ругаться,предлагал разогреть чай в декоративном чайнике на гильзовых свечках! Кухня закрывалась на замок . В комнате - ни стаканов , ни столовых принадлежностей . Из плюсов : пешая пятиминутная доступность до набережной реки Арно , а основные достопримечательности находятся вдоль этой реки . Флоренция - прекрасна ! Ничто не может омрачить впечатлений , даже не комфортное размещение . Римские каникулы длились 3 полных дня . За это время вполне можно посетить основные значимые места : Колизей,Римский форум ( входной билет от Колизея действует 2 дня), музеи Ватикана , Пантеон, площадь Венеции на Капитолийском холме , фонтан Треви, ну и проехаться с обзорной экскурсией на красном туристическом автобусе .

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Un bon séjour
Un B&B très confortable (grande chambre et grand lit, le tout très propre) dans un quartier calme quoique un tout petit peu loin du centre. Accueil très chaleureux malheureusement, une des personnes qui gèrent le B&B n'était pas là, aussi les petits-dèj' continentaux n'étaient pas assurés. Panier de petit-dèj' très correct avec thé-café à volonté, en chambre à la place, dommage qu'on ait oublié de nous le renouveler une fois. Autre petit bémol : les toilettes dans la salle de bain partagée ce qui crée forcément des embouteillages le matin. Néanmoins nous avons passé un très agréable séjour et les prix sont très avantageux !

10/10 - 훌륭해요

Petr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
B&B proche du centre
B&B proche du centre historique mais hors zone ztl ce qui est appréciable Chambre jolie et bien équipée Salle de bains/ wc idem Nous avons été très bien accueillis par Paola la propriétaire qui nous a bien conseillés et renseignés sur les choses à voir et à faire dans la ville
2018년 4월에 4박 숙박함

2/10 - 너무 별로예요

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별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
B&B à fuir
Pour bien commencer dès notre arrivée nous avons dû payer 40 euros car nous sommes arrivés à 21hainsi que 24 euros de taxe de séjour (pour 4 nuits à 2 personnes) soit 64 en cash obligatoirement sans quoi il fallait prendre nos affaires et quitter le B&B (déjà payé). Nous avions également payé pour une salle externe privée qui s'est révélée être partagée avec une autre chambre. Pour le petit déjeuner il y avait une panière dans la chambre contenant en tout :2 sachets de 2 biscottes, 1 madeleine, 1 mini gâteau type "napolitain", 2 mini boites en plastique de confiture et 2 gobelets cartons ainsi qu'une petite table dans l'entrée avec un nécessaire pour se faire une boisson chaude. Pour se faire un thé ou un café il a fallut aller remplir une bouteille d'eau aux toilettes. Pour ce petit déjeuner frugal sur la table de chambre nous n'avions qu'une seule chaise. Le lendemain matin notre panière n'avait pas été remplie et nous avons dû récupérer nos gobelets dans la poubelle pour pouvoir nous faire un café. Nous avons dû quémander pour avoir un petit déjeuner pour le surlendemain ainsi que de nouveaux gobelets. Le dernier jour, il n'y avait plus de filtre à café. De plus, nous nous sommes rendus compte par mégarde que la clé de notre chambre ouvrait également la chambre d'à côté. Je ne parle pas de la crasse générale du B&B et des multiples panneaux d'interdiction ou de menace placardés partout.
2018년 4월에 4박 숙박함

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

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sans objet
Il était dit que nous avions droit au petit dejeuner pour le prix payé. En fait dès notre arrivée, il nous a été précisé qu'il n'y en avait pas (alors que c'est censé être un bed and Breakfast) mais à la place nous avions un "cestino" sorte de corbeille avec des produits de basse qualité dedans, (jus de basse qualité de supermarché) alors que nous pensions pouvoir faire une beau petit-déjeuner le matin (collazione).Très déçu sur ce point avec le sentiment d'avoir été trompé.
2018년 3월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien situé, chambre chaleureuse, patron sympathique, à proximité des commodités, quartier paisible.
2018년 2월에 4박 숙박함

4/10 - 별로예요

Danila

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Готовьтесь потратить пол дня на заезд
Бронировали размещение с завтраком, на месте оказалось, что завтраков нет и не бывает. Тогда почему отель b&b? Очень очень большие проблемы с заездом: ресепшн отсутствует, в обозначенные часы заезда никого из персонала не было, хотя въезжали днём. По телефонам, указанным на сайте отеля и на сайте hotels.com дозвониться невозможно, в поддержку hotels.com тоже невозможно дозвониться! Чудом нашли номер мобильного на ящике для почты в подъезде (повторяю, этот номер НИГДЕ не был указан). Хозяин отеля не говорит по английски, с трудом по телефону объяснили, что ждем уже два часа. Душевая общая и совмещена с туалетом, попасть в неё невозможно, так как много народу. Прожили 4 ночи, в номере ни разу не убирались, полотенца не меняли и даже не вынесли мусор (на сайте написано, что уборка ежедневная, а в отеле написано, что уборка каждые три дня). В ванной тоже грязно. Вся мебель старая, но не критично. Из окон дует, нет кондиционера. Можно бесплатно выпить одну чашку сомнительного чая или кофе в день. Из плюсов - номер просторный и расположение, 15 минут пешком до основных достопримечательностей. В целом не советую останавливаться в данном отеле, так как приехав на пару дней вы потеряете пол дня на заезд.
2018년 1월에 4박 숙박함

2/10 - 너무 별로예요

Bozhidar

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Canceled the booking without our knowledge
On the 31st of December, we are there for 3pm check in, as everything is confirmed. I made the booking 4 months in advance,just to find out was canceled and nobody let me know,the money I paid were not refund...I have been told I am in Italy,so I do have to speak italian and find new place to stay,but is new year eve. The booking was canceled,because I bought cheap offer and the price change(at least they could let me know)..everywhere is fully booked I'm in Florence and the price is different in the last moment check in...after 4 hours looking for hotel and 3hours on the phone with expedia we found place to stay...was really stresfull! After so many travels around Europe,that was the 1st time,we were left out site on the street with our luggage,on the 31st of December
2017년 12월에 4박 숙박함

4/10 - 별로예요

Beatrice 님, Roma

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Deludente sorpresa.
Siamo arrivate con mia figlia avendo scelto una camera con bagno privato esterno e ci è stato dato un bagno comune al piano di sotto la nostra stanza. Ho cercato nelle offerte un b&b che avesse una buona colazione, non la desideravo sostanziosa ma buona e vedendo le foto e leggendo delle brioches fresche o il dolce fatto dalla proprietaria ero felice della scelta fatta ma abbiamo trovato gia dal check in alle 15 la colazione in stanza con merendine confezionate e neanche un caffe' espresso da poter prendere . L'idea di alzarmi e non potermi accomodare ad un tavolino a far colazione e condividere questo piacere mi ha delusa. (Ps anche le altre ospiti parlando della colaziine sono rimaste deluse da questa scelta.)
2017년 11월에 1박 숙박함

4/10 - 별로예요

María Mercedes

별로예요: 청결 상태, 객실의 편안함
2017년 10월에 7박 숙박함

10/10 - 훌륭해요

Panagiotis Mpikas 님, Greece

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
best vacation in Florence
They made our vacation even better. The breakfast was not like the ones that you have in a hotel but it was perfect make us feel like home! the room was very clean the bathroom also even if it was a shared one it was very clean!!! the owners are very friendly and helpful! they cared about our vacation help us with maps and suggested us places to eat drink or walk in Florence. We stayed 8 nights and you are definitely going to stay there again! Our next trip in Florence includes this B&B!!! its was amazing !!! my and my girlfriend had a great time there!
2017년 10월에 8박 숙박함

10/10 - 훌륭해요

Sarah 님, Torquay Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Italian hospitality
Amazing hospitality... The room was very spacious and the bed was very comfortable.. The shared bathroom was spacious and we never saw the other guests so cues weren't an issue. Although we didn't have the breakfast it looked and smelled amazing... It is a 5-7 minute walk to the town loop buses, which leave every 10 minutes or so. We wished we could have stayed loner than our 2 nights. Highly recommend this gorgeous BnB.
2017년 10월에 2박 숙박함

4/10 - 별로예요

Michel

별로예요: 객실의 편안함
Not a good value for the price.
Not a good value for the price. Very ordinary room in old building. No elevators, bathroom is private but separate, too soft mattress, host speaks very little English and is very rigid about rules. I would give it a 2 star rating, acceptable as a plan B but not for the price I paid.
2017년 10월에 2박 숙박함

8/10 - 좋아요

helena maria 님, geneve suisse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice et sympatique Les proprietaire donnent de bonnes adresses de restaurants
2017년 9월에 3박 숙박함

8/10 - 좋아요

TJ 님, Toronto

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Very friendly and helpful hosts. Very walkable to all major locations. Nice breakfast to start your day in the morning.
2017년 8월에 4박 숙박함

6/10 - 괜찮아요

Alexandra

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We're melting
The reservation said it had breakfast included, and we woke up to find that we had to pay extra. The reservation also said we had a free bottle of wine- which we never got- and would much rather have had the breakfast than the wine. The heat was absolutely mortifying and there was only a fan and Windows to open, however the open windows let in too much outside noise. The heat made us both sleep terribly causing us to leave a night early, and we didn't get a refund for it.
2017년 7월에 3박 숙박함

8/10 - 좋아요

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좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2017년 6월에 2박 숙박함

2/10 - 너무 별로예요

S 님, Canada

별로예요: 숙박 시설 상태 및 시설
Avoid this place.
I would avoid this place. 1) We had two nights booked with Expedia, but the hotel only booked us for a night and they needed to relocate us to another hotel which is 30 mins away by walk. No arrangement of transportation to transfer to another hotel, so we walked for the 30mins with our luggage. 2) An attendant/owner of the place were not available at the office until an hour after the check-in time. Even though they asked me what time we will be there and I told them the time, they weren't at the office when we got there. A poor couple who came at the "check-in time" wasted their hour waiting for the owner/attendant. The couple called the place, but nobody picked up the call. In the end, a resident of the same building came out to tell us we are bothering them because we were knocking the door of the building etc. The kind resident told us this issue is happening almost everyday.... When the owner/attendant finally showed up, he told us not to call him because he knows what his business hour is.... oh one more thing...... i sent an email telling another attendant/owner we and other two couples have been waiting for them for a while, but no reply to the message. 3) My bf saw staff leaving the place 30 mins before the expected business hours. One good thing: once you are in the B and B, the owners/attendants are nice and kind.
2017년 6월에 2박 숙박함
답변 제공: Serena , owner 님, 2017년 7월 2일
Dear guest We are very sorry but as we are a family b&b and not a Hotel like you thought , we need to know your time of arrival as we are not always in the property . You probably thought to have booked a Hotel this means that you didn't read the description of our b&b where it is written to advise within 72 hours about your time and also that we are a b&b Te business ours are an optional as we are a family b&b But breakfast is from 08,30 am to 10,30 am and we are always there to serve the guests Thank you

2/10 - 너무 별로예요

Stacey

좋아요: 청결 상태
별로예요: 직원 및 서비스
Give it a Miss - does not feel like home
My partner and I stayed in Florence for three nights and even though there were mixed reviews, decided to give this B&B a go. Wish we had have paid a little extra and stayed somewhere else because it really ruined our time in Florence. When we booked online we were excited to see that it included a free bottle of wine. But when my partner mentioned it while paying the city tax, the owner simply said that they didn't have any. That as it was complimentary, they didn't actually have to provide it. Well I'm sorry, but that is straight up false advertising. The breakfast is really poor considering they call themselves a B&B. They don't replenish anything, so if you don't get in early, you will probably miss out. The juice is like cordial, and if you want an extra coffee they charge you for it. The owner watches everything you take, and is very intimidating. The fact that the owners make people pay 40 euros just for checking in after 7:30pm speaks volumes for how they run their B&B. We felt incredibly unwelcome and awkward during our stay here, and I wouldn't recommend it to anyone.
2017년 6월에 3박 숙박함

6/10 - 괜찮아요

travelling 님, Australia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Close to everything but old fashioned
The hotel owners were excellent and very helpful easy check in and provided breakfast to us for an earlier time because of a tour but pillows and bed were horrible. Mosquitos everywhere, no spray avail. Breakfast is not till 8.30am so if early riser do not stay here.
답변 제공: Serena 님, 2017년 5월 24일
Thank you to have left your review. All the early riser can ask the day before to have breakfast in the room before 08.30 am, it so easy when people talk! May is the season of the mosquitos we have spray , but again if you do not ask we don't provide .

10/10 - 훌륭해요

jeeanta 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to shops and restaurants
Friendly staff and close to shops. Breakfast was tasty but cheap quality cornflakes.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for Money
A solid stroll ot quick bus ride to all the sights Come prepared for the authentic Italian neighbourhood experience The breakfast is an entertainment in itself

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
街中心部まで10分ほど歩くが、とても可愛らしいインテリアでおもてなしマインドが行き届いています
部屋は広くインテリアも可愛らしい、朝食はオーナー自ら簡単なものを用意してくれる。 とてもフレンドリーで家庭的なところです。
部屋の内装
朝食の場所

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hostal limpio, cómodo y con servicio agradable.
La familia que lo administra es muy agradable. Nos reímos mucho, además el padre se le nota muy orgulloso de Florencia lo que te ayuda a ver la ciudad de una forma muy bonita.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Trevligt B&B som kunde ha fått bättre helhetsbetyg. Det som drar ner betyget var värden som upplevdes som snål, bl.a. var det tjat om att vi överutnyttjade det fria kaffet (vi använde tre kaffefilter på två dagar och fick bannor för det! Detta trots att vi hade med oss eget kaffe...), dessutom serverades frukosten väldigt sent, 8.30, vilket är för sent om du vill slippa köer till diverse attraktioner i Florens. Frukosten var till på köpet försenad...och snålt tilltagen, inget bröd, och en värd som vakade över dig som en hök. Tråkig upplevelse på ett annars mycket trevligt ställe. (Den kvinnliga värden var däremot väldigt trevlig och hjälpsam.)

8/10 - 좋아요

Ruben 님, ZG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien situado, habitacion amplia
Situado a 10 min del Duomo a pie, habitacion grande en una calle tranquila, buen trato.100% recomendable

8/10 - 좋아요

youssra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottimo servizio e persone cordiali
Ottima posizione della struttura che ti permette di arrivare facilmente a piedi ovunque, gestito da persone simpaticissime e soprattutto offre una colazione soddisfacente, varia e buona

10/10 - 훌륭해요

Shawn 님, Yakima, WA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best people in all of Florence!!!
We loved our stay at this hotel!! The Fanti family are the best people you will meet in all of Italy! Our room was very comfortable, much more room than most places you'll stay in Italy, and the breakfast each morning is wonderful! Also very quiet neighborhood, but within walking distance to all of Florence. But let me say one more time how much we love Ricardo, Paola and Serena. We left Italy with much more than gifts and souvenirs - we left with lifetime friends!!!