로비

데이즈 인 바이 윈덤 레이크 시티 여행 후기

2 out of 5
데이즈 인 바이 윈덤 레이크 시티
170 S Ron Mcnair Blvd, Lake City, SC

이용 후기

6.4
평점 10 - 훌륭해요. 214개 이용 후기 중 40개" "
평점 8 - 좋아요. 214개 이용 후기 중 51개" "
평점 6 - 괜찮아요. 214개 이용 후기 중 54개" "
평점 4 - 별로예요. 214개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 214개 이용 후기 중 34개" "

6.8/10

청결 상태

6.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Mary

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was very good, very clean and comfortable, excellent service
2024년 4월에 2박 숙박함
답변 제공: Public Relations Manager 님, 2024년 4월 8일
Dear Mary,Thank you for taking the time to give us a review. We are glad to see that you found our service to be excellent, and your room to be clean & comfortable. We hope that you had a great time and would be more than happy to see you again in the near future.

6/10 - 괜찮아요

Angela

별로예요: 직원 및 서비스
Stayed 2 night's no room came by. Manager had a nasty attitude
2024년 3월에 2박 숙박함
답변 제공: Public Relations Manager 님, 2024년 3월 28일
Dear Angela, Thank you for taking the time to review us. We apologize for the negative experience you had with our staff. We appreciate you bringing this to our attention and we hope to see you soon in the near future.

10/10 - 훌륭해요

phillip 님, Richlands

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Public Relations Manager 님, 2024년 3월 28일
Dear Phillip,Thank you for taking the time to review us. We are glad to see that your stay with us was exceptional. We hope to see you again in the near future.

10/10 - 훌륭해요

Altavious

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Yess
2023년 12월에 1박 숙박함
답변 제공: Public Relations Manager 님, 2024년 3월 28일
Dear Altavious,Thank you for taking the time to review us. We are glad to see that you have rated us with five stars. We hope that you had a great time and so hope to see you again.

2/10 - 너무 별로예요

Donna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not book this hotel
The Manager of this property was extremely rude, his actions were discriminatory and I would not recommend this hotel to anyone. The interior of the lobby was not welcoming and this was the area dedicated gor "free breakfasts." Stay away from this hotel!!!
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

MaRinda 님, Winnabow

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very pleasant stay here. The front desk clerk who checked us in was very hospitable. The hotel is an older hotel but has been remodeled and well maintained. The beds and pillows were very comfortable. I am sure we will stay here again the next time we are in the area.
2023년 12월에 1박 숙박함
답변 제공: Public Relations Manager 님, 2023년 12월 6일
Dear MaRinda, Thank you for taking the time to review us. We are glad to see that you had an exceptional stay with us and found your room to be comfortable and our staff hospitable. We hope that you had a great time and so hope to see you again.

10/10 - 훌륭해요

Olulana 님, Roslindale

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was really good!
2023년 10월에 1박 숙박함
답변 제공: Nina 님, 2023년 10월 25일
Dear Olulana, Thank you for taking the time to review us. We are glad to see that you have rated us with five stars. We hope that you had a great time and so hope to see you again.

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was clean. Room service was poor. My waste paper basket was full. I notified the receptionist, but the trashcan was never emptied out during my stay.
2023년 9월에 3박 숙박함
답변 제공: Nina 님, 2023년 9월 20일
Dear Valued Guest, Thank you for taking the time to review us. We apologize for the inconvenience you have experienced during your stay. Wyndham brand standards mandate non-daily service of rooms. We appreciate you sharing your inconvenience and bringing this to our attention as we continue to look for ways to provide guests with excellent service in and out of our guest rooms. We look forward to seeing you soon in the near future.

8/10 - 좋아요

Roland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Nina 님, 2023년 8월 3일
Hello Roland,Thank you for taking time to give us review. Hope to see you again.

10/10 - 훌륭해요

Katherine

2023년 4월에 2박 숙박함
답변 제공: Nina Patel 님, 2023년 8월 24일
Dear Katherine,Thank you for taking the time to review us. We are glad to see that you have rated us with five stars. We hope that you had a great time and so hope to see you again.

4/10 - 별로예요

Tamara

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Nina 님, 2023년 7월 24일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

James 님, Whitesboro

2023년 7월에 1박 숙박함
답변 제공: Nina Patel 님, 2023년 8월 24일
Dear James,Thank you for rating us with a five star. We would have loved to hear details about your stay. Please do visit us in the near future.

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Public Relations Manager 님, 2023년 7월 7일
Dear Jennifer, thank for taking the time to rate us. A detailed review would be of great to help us improve our service. Thank you for staying with us.

6/10 - 괜찮아요

Lynnette

좋아요: 청결 상태
2023년 6월에 2박 숙박함
답변 제공: Public Relations manager. 님, 2023년 6월 27일
Dear Lynnette, thank for taking the time to rate us. A detailed review would be of great to help us improve our service. Thank you for staying with us.

4/10 - 별로예요

Clara

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This property could use a little care, there were 2 water spots in the room (over the bed and in corner of bathroom).
2023년 6월에 2박 숙박함
답변 제공: Public Relations manager. 님, 2023년 6월 26일
Dear Valued Guest, Thank you for taking the time to review us. We apologize for the inconvenience you have experienced during your stay. We appreciate you bringing this to our attention and we look forward to seeing you soon in the near future.

4/10 - 별로예요

Bryan

가족 여행
Misleading listing
Site offered pool and breakfast. Pool was closed for no apparent reason. Breakfast was a continental breakfast but access to lobby were offered was locked occasionally during morning hours.
2023년 5월에 4박 숙박함
답변 제공: Nayana Patel 님, 2023년 6월 7일
We appreciate your stay and your review Bryan. The pool was open during the length of your stay, but closes at 9:00 PM daily. We would have been delighted to facilitate a later closing to accommodate your hours and are happy to do so in the event that we have the pleasure of hosting you again.Additionally, we serve a continental breakfast between 7:00 to 10:00 AM daily have a 24-hour bell concierge service. We would like to apologize for any inconvenience associated with accessing the lobby.

10/10 - 훌륭해요

Addison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will be back
Check in was easy and pleasant. I was in town for Artfields and the hotel was near capacity. It was quiet, clean, and comfortable. I would definitely stay again.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Rosemary 님, Newberry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Tatiana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very welcoming staff and the room was very clean
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Lee

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 3월에 4박 숙박함
답변 제공: Public Relations manager. 님, 2023년 3월 22일
Dear Lee,Thank for rating us. We encourage detail review to improve our serve. Thank you for staying with us.

10/10 - 훌륭해요

Tiffany

2023년 1월에 1박 숙박함
답변 제공: Public Relations manager. 님, 2023년 3월 22일
Dear TiffanyThank for rating us. We encourage detail review to improve our service. Thank you for staying with us.

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2022년 7월에 1박 숙박함
답변 제공: Public Relations Manager 님, 2022년 10월 5일
Dear Laura,Thank you for you rating and we are happy to see a rating of four out of five however, we would love to hear from you in detail to help us improve our score to a perfect five. Once again thank you for staying with us.

2/10 - 너무 별로예요

Maria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They cancel my room before I got there I was going to Pay at property was very upset
2022년 9월에 1박 숙박함
답변 제공: Public Relations Manager 님, 2022년 10월 31일
Dear Valued Guest,Kindly, be informed that this reservation was made via Expedia's website and their website clearly has cancellation policy mentioned on it. The hotel requested a valid credit card to hold a room reservation. If the card should declined the property too once again sends you a reminder email asking you to provide a valid card. The reservation only cancels if you choose not to update your information. We apologize on behave of Expedia in case the policy was not made clear to you. In the future please remember to call hotel direct to book, Thank you.

10/10 - 훌륭해요

Josue

2022년 7월에 3박 숙박함
답변 제공: Public Relations Manager 님, 2022년 7월 25일
Dear Valued Guest, We thank you for taking the time to review us. We are glad too see that we were able to meet your expectations. We sure hope to see you in the near future.

8/10 - 좋아요

Brittany

2022년 7월에 2박 숙박함

4/10 - 별로예요

Craijetta

2022년 6월에 3박 숙박함

6/10 - 괜찮아요

Cristhian Josue

2022년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 5박 숙박함
답변 제공: Public Relations Manager 님, 2022년 5월 25일
Thank you for taking the tine to rate us. We hope you see you again in the near future.

8/10 - 좋아요

Bettina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Much Better Than The Reviews
Check in was ok. The person was not overly friendly, but not rude. They told me what I needed to know. The room was much better than the reviews that I read. I had some trepidation about staying there for two nights. However, the room appeared to have been renovated. It was clean and the bed was comfortable. Also, it was quiet and I slept well. The price was very reasonable as well. I would stay there again.
2022년 4월에 2박 숙박함
답변 제공: Public Relations Manager 님, 2022년 5월 6일
Dear Valued Guest, Thank you for taking the time to review us. We are glad you found the rooms clean and comfortable and could sleep well. We look forward to seeing you soon in the near future.

2/10 - 너무 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a gap in the front door that you could see light front the outside. I feel this is a safety issue. I just did not feel comfortable there.
2022년 3월에 2박 숙박함
답변 제공: Public Relations Manager 님, 2022년 5월 6일
Dear Valued Guest, Thank you for taking the time to review us. Thank for bringing to our attention the missing weather strip on the door. We have fixed it and sure hope you will stay with us again.

6/10 - 괜찮아요

Carolina

가족 여행
좋아요: 직원 및 서비스
There was construction going on and you could not sleep late because at 9 am they started, water cut off for hours and no discount was offered, or they should have told bookers this was going on
2022년 3월에 2박 숙박함
답변 제공: Public Relations Manager 님, 2022년 5월 6일
Dear Valued Guest, We apologize that the construction noise woke you up. Please be assured that you room was booked at a deep discounted rate via Expedia. The hotel has since completed the renovations and we hope you will come stay with us again and enjoy our new look.

2/10 - 너무 별로예요

Roger

2022년 2월에 2박 숙박함

2/10 - 너무 별로예요

Samantha

2021년 12월에 1박 숙박함
답변 제공: Public Relations Manager 님, 2022년 5월 6일
Thank you for you feedback.

2/10 - 너무 별로예요

Tara

2021년 7월에 1박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 8월 11일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Peter a

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent basic motel
1 night stay was fair. Hair dryer or GFI didn’t work. Room was clean. Check-in was adequate.
2021년 7월에 1박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 8월 11일
Thanks for staying with us. We appreciate your feedback however, we sincerely hope that you had informed front associate so she could replaced the hairdryer right away to solve the inconvenience you were going through.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
How anyone could have given this a good review is beyond me. This rooms looked like a vague attempt at trying to be clean. The beds looked like they hadnt been changed and someone before us slept on it, the bathroom had hair, mold and huge stains on the ceiling, the chair was disgusting and the person at the front desk was extremely rude. I asked a simple question based on information in the lobby and he snapped at me, told me i was wrong and if i didnt like it then i didnt have to stay there. Very poor customer service in my opinion. So yourself a favor stay somewhere else.
2021년 6월에 1박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 6월 27일
Dear Valued Guest, We are sorry to hear about your experience. Guest satisfaction is our priority and we do have 100% satisfaction guarantee as long as the problem is address during your stay. We sincerely hope you have reached out to front desk regarding your concerns during your stay so we could have made sure that your stay is comfort. We also hope that you could mention your name instead, of being anonymous reviewer so we could match our database had have staff focus on the issues mentioned by you.

2/10 - 너무 별로예요

William

2021년 6월에 1박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 6월 19일
Thank You for you ratings.

2/10 - 너무 별로예요

JOHNATHAN

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
buyer beware
after checking in and paying a 135 dollars with hotels.com my driver was asked for a card for incidentals and was charged for the room again.he was also charged a dollar for printing a pc of paper.the room had patched holes in the doors and toliets arent fastend down.i promise when i say after stayin here your clothes will smell like curry for days.
2021년 6월에 1박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 6월 18일
Dear Valued Guest, Thank for making reservations via Hotel.com we apologize for your inconveniences but, like all hotels copy and fax services are not included in the room rate. We are very much aware of your dislike for Asian which you did not hesitate to show at check in and the in the review. Thank you for staying with us.

4/10 - 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The floors were dirty, the AC was off so the room was hot and stuffy, the surrounding area is bad. This hotel tried to charged an addtl $25 per child over 12.
2021년 6월에 1박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 6월 16일
Dear Valued guest, We apologize for any inconveniences that you may have experienced during your stay. We do understand that it is frustrating when the room is hot but, with 100 degree temperature outside it does take a while to cool. Please also note that $25.00 is for early check in fee not for kids under 12. We apologize for the misunderstanding.

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 6월에 1박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 6월 18일
Thank for your rating.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스
I didn’t like being charged for two nights when I only spent one. I didn’t like that the room was hot when I checked in, the bathtub was dirty, and the tv wasn’t set up. I especially didn’t like the proprietor blaming the dirty bathtub on not having enough help “because people were just sitting home on unemployment insurance.” If she’s not paying them more than $1200 per month, that may be true. Try living on that!
2021년 4월에 2박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 5월 11일
Apologies that the housekeeper missed the bathtub however, the issues you addressed were taken care right away. We are sorry that your were charges two nights however, the hotel requirement was two night minimum due to the special event, we are sorry that you did not have boarding for your dog and had to leave early. Just for your knowledge the governor for South Carolina announced the very next day that all federal unemployment benefits stop in June due to shortage of labor. Thank you for your suggestion however, there is no reason for me to live on $1200 a month if I am willing work for more by going to work each day.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
For the price, it was adequate. However, while the room overall was neat and clean, the floor was filthy - Ended up laying towels down to walk on when barefoot. Also, the bathroom door was damaged as if it had been kicked or hit with something. The same with a section of wall.
2021년 4월에 2박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 5월 11일
"We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know."

2/10 - 너무 별로예요

Earl

별로예요: 직원 및 서비스
2021년 4월에 2박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 5월 14일
Thank for the taking the time to rate us.

4/10 - 별로예요

실제 이용하신 고객

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon checking a charge of $35 per night for pet was applied vs $25 as noted on expedia. Breakfast WAS NOT included as advertised on expedia.
2021년 3월에 1박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 4월 5일
Dear Valued Guest, We apologize for any inconveniences you may have experienced. We strongly recommend that you refer for our official brand website at Wyndhamhotels.com for any immediate property update. Updates on third party websites take a while to update. There are no intensions to cheat anyone. We also verbally provide all polices again at during check in so guest can have other options incase the choose not to stay with us but, We Thank you for staying with us.

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really didn’t like anything I will never stay there ever again
2021년 3월에 3박 숙박함
답변 제공: Public Relations Manager. 님, 2021년 4월 5일
Dear Valued Guest, We are sorry to hear that your stay was anything less than pleasant. We sure hoped to have given a chance to make things right, during your stay here with us. We would once again like to apologize and would hope to get a second chance in the near future.

6/10 - 괜찮아요

Larry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
High rate for no room service or breakfast.
Towels,wash clothes and pillows worn out.
2020년 12월에 3박 숙박함
답변 제공: Public Relations Manager. 님, 2020년 12월 14일
Dear Valued Guest, Thank you for taking the time to review us. Today the word Pandemic has changed our world and for the safety of every human is important to us we limit our services. Room service is limited to taking out trash and replacing towels at our property. Housekeepers are requested not to touch personal belongings or bedding of guest to avoid cross infections. Please note that the prices reflect the no breakfast and limited room which have been passed on to guest. This information is also updates on the website via which this reservations made. We only use brand approved bedding and apologize that you did not like them. Thank you once again for staying with us.

8/10 - 좋아요

Joshua

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Public Relations Manager. 님, 2020년 9월 28일
Dear Valued Guest Joshua, Thank for taking the time to review. Thank you staying with us. We certainly hope to see you soon in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were rude. Non smoking room smelled of cigarettes. Charged extra for extra guest. Website showed you could check in at 11, upon arrival staff was rude and dismissive.
2020년 8월에 1박 숙박함
답변 제공: Public Relations Manager. 님, 2020년 8월 22일
Thank you taking the time to review us. We are sorry that your travel agent misinformed you about the check in as 11am, we apologize that we could not check you in at that time since, guest check out at 11am. The check in time is 3pm which gives hotels time to clean rooms. We also understand that you made reservation online for two guest however, at check in you had more. Please be informed that there is an extra charge for extra adults and we were only doing our job. We know that you were upset since, you could not check in at 11am and told us that you would give us a bad rating. We really hope that you had mentioned any of your issues during you stay giving the hotel a chance to serve you. Thank you.

2/10 - 너무 별로예요

Denise

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible staff
I booked this hotel because it was the cheapest in that area. We didn't get a chance to even stay here because the professionalism of the front staff was HORRIBLE! First of all, half of the time they don't answer the phone. What hotel never answers their phone!?! I had to make a change to my reservation but i ended up canceling due to the front desk rep being so disrespectful. I think her name was "Nina". We were there due to death in the family and this lady refused to listen to my complaint about no one answering the phone. She hung the phone up on me twice. So i ended up calling hotels.com to cancel my reservation with them. If the staff is unprofessional and rude, why should anyone book a room at this hotel. Never again will I even consider booking at this hotel.
2020년 8월에 3박 숙박함
답변 제공: Public Relations Manager. 님, 2020년 8월 22일
Sorry, you could not stay at the hotel due to the death in your family. As, per hotel policies reservations made on third party website must be cancelled through them. We are still surprised that you mad at Nina, but I am not sure that you are aware that Nina, the manager was kind enough to cancel your reservation without penalty even though it was past the cancellation time. Anyway, I hope you are feeling better, as a reminder for future you may want to book on brand direct to have better control over cancellations. Thank you.

4/10 - 별로예요

Jose Jesus

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Antes di una buena calificación, pero tuve k cambiarla , nunca me limpiaron la habitación, los dueños racistas , con muy mala forma , el día k fui a renovar mis llaves estaban unas personas reservando y a ellos les dieron toallitas húmedas y desinfectantes y a nosotros nada , fuimos por cuestiones de trabajo y no tuvimos otra opción de quedarnos en ese lugar
2020년 6월에 2박 숙박함
답변 제공: Public Relations Manager. 님, 2020년 6월 20일
We are sorry for the inconvenience you have may have experienced at the hotel. We understand that you had a great stay previously and during your second stay you kept extending your stay with via Expedia requesting the same room. It is common policy for you to renew keys each time you extent your stay while making a new reservation via Expedia and requesting the same room too. The hotel had advised you that due to Covid-19 the room cannot be serviced to keep you and the housekeeping staff at minimal contact. We do not tolerate racism and therefore, will not be able to accommodate you in the near future. We appreciate that there even thou there are other hotels hotels in town but you choose to stay with us three times. Thank you.