스위트, 킹사이즈침대 1개 | 책상, 방음 설비, 다리미/다리미판, 무료 WiFi

페어웨이 인 리버사이드 바이 오요 플로렌스 여행 후기

2.5 out of 5
페어웨이 인 리버사이드 바이 오요 플로렌스
14845 State Road 156, Across From Belterra Casino, Florence, IN

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 319개 이용 후기 중 107개" "
평점 8 - 좋아요. 319개 이용 후기 중 113개" "
평점 6 - 괜찮아요. 319개 이용 후기 중 58개" "
평점 4 - 별로예요. 319개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 319개 이용 후기 중 15개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Lauren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely horrible and the owner is rude
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It needs a renovation. Outside looks unkept & rundown. The room was ok. & the price wasn’t bad.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Linda,Thank you for your feedback and positive rating. We appreciate your honesty about the need for renovation, and we'll take your comments into consideration as we work to enhance our property. We're glad you found the room satisfactory and the pricing reasonable. Your input is valuable, and we hope to have the chance to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Skye

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very sparse. There was no alarm clock or phone. The mattress was very uncomfortable, I could feel the springs. The motel is going through renovations which we tried to take into account. If we had paid $60 for this room I wouldn't complain but the $120 we did pay made this a disappointment.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 19일
Dear Skye,Thank you for sharing your experience with us. We apologize for the inconvenience you encountered during your stay, especially with the sparse amenities and the discomfort of the mattress. We appreciate your understanding regarding the ongoing renovations, and rest assured, we are taking steps to address the issues raised. Your feedback is invaluable as we work towards providing a more comfortable and enjoyable stay for our guests. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Bobbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 11일
Dear Bobbie,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 20일
Dear Mike,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely, Hotel Manager

6/10 - 괜찮아요

Doug

가족 여행
좋아요: 직원 및 서비스
I liked that it was near Casino
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 4일
Dear Doug,We're glad to hear that you enjoyed our proximity to the casino. It's always a plus when our location aligns with our guests' plans and interests. Thank you for choosing to stay with us, and we hope you had a great time during your visit. If your travels bring you back to the area, we'd be delighted to host you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Mike,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Amanda

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 5일
Dear Amanda,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely,Hotel Manager

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I felt like a relative of the entire staff. Everyone was so helpful and obliging. Bina even helped me with my cell phone settings.
2023년 10월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 15일
Dear Paul,We're delighted to hear that you felt like family during your stay! Our staff is dedicated to providing top-notch service, and it's wonderful to know that they were helpful and accommodating. We're glad Bina could assist you with your cell phone settings. Your kind words are greatly appreciated, and we look forward to welcoming you back as part of our extended hotel family on your next visit. Thank you for your positive review!Sincerely, Hotel Manager

8/10 - 좋아요

Chandra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 13일
Dear Chandra, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Jack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly, breakfast was satisfactory, room was large and clean.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 28일
Dear Jack,Thank you for your positive feedback! We're delighted to hear that you had a pleasant stay with friendly staff, a satisfactory breakfast, and a clean, spacious room. We appreciate your review and look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

DIANA 님, VALRICO

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everyone there was wonderful. nothing fancy here but it's just what we needed. will stay again
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 2일
Dear DIANA,We're pleased to receive your 5 out of 5 rating! It's fantastic to hear that you found everyone at the hotel wonderful and that your stay met your needs. Your willingness to stay again is greatly appreciated, and we look forward to welcoming you back for another comfortable visit. Safe travels!Sincerely, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 18일
Dear Guest,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed is hard but otherwise it is okay place to stay
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 15일
Dear Amanda,Thank you for taking the time to provide your feedback. We're glad to hear that your overall stay was okay. We understand that comfort is essential, and we'll take your comments about the bed into consideration to improve the sleeping experience for our guests. If you have any further suggestions or concerns, please feel free to share them with us so we can continue to enhance our accommodations.Sincerely, Hotel Manager

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice motel.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 4일
Dear John,Thank you for your 4-out-of-5 rating for your stay at our motel and for your positive comment. We're glad to hear that you had a nice experience. If you have any suggestions or specific feedback that could help us improve and earn that extra star next time, please feel free to share. We hope to welcome you back in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Julieta

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 21일
Dear Julieta,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

8/10 - 좋아요

albert

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
all good except toilet was loose and broken needs new one
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 20일
Dear albert,We're glad to hear you had a positive experience during your stay. Your feedback regarding the toilet issue is appreciated, and we apologize for any inconvenience it caused. We'll address this promptly to improve our facilities. Thank you for your valuable input, and we hope to have the opportunity to host you again in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Kelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 8일
Dear Kelly, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Angela

좋아요: 청결 상태
Quaint, simple, and very affordable for what is provided.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 18일
Dear Angela,Thank you for your kind words! We're glad to hear that you found our hotel quaint, simple, and affordable. Providing excellent value and a pleasant experience for our guests is our top priority. If there's anything specific you particularly enjoyed during your stay or any suggestions for improvement, please let us know. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay. Safe travels!Sincerely, Hotel Manager

10/10 - 훌륭해요

Carl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
t The property was clean and neat. room was great, staff was very helpful in get checked in . coffee was great, I would recommend the property to anyone going to the casino or that area.
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 2일
Dear Carl,Thank you for your review! We're delighted to hear that you had a positive experience at our property. It's great to know that you found the rooms clean and comfortable, and that our staff was helpful during your check-in process. We're also glad you enjoyed the coffee and would recommend our property to others visiting the casino or the area. We appreciate your recommendation and hope to welcome you back in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Melanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice place
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 26일
Dear Melanie,We're glad to hear that you enjoyed your stay! Thank you for the positive feedback. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Cindy

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 16일
Dear Cindy,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 5-star rating. Please visit us again soon.Sincerely,Hotel Manager

6/10 - 괜찮아요

Tawnya

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here if you like cleanliness
No elevator so we carried heavy luggage upstairs. Dirtiest hotel I’ve ever stayed in and will never stay in again! Everything was old. Bathroom towels, wash cloths and shower curtain looked they hadn’t been cleaned in years the stains were so bad.
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 26일
Dear Tawnya,We apologize for the negative experience you had during your stay. Cleanliness is of utmost importance to us, and we're sorry to hear that we fell short of your expectations. Your feedback is valuable to us, and we will address the issues you mentioned to ensure improvements are made. We hope you will reconsider and give us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Deborah

2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 16일
Dear Deborah,It is a great delight to see 5-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed for 2 nights and found it to be very comfortable. The only thing I was disappointed about was the wifi wasn't strong enough to reach our room. The staff was very helpful and friendly.
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 25일
Dear Sharon,Thank you for staying with us and for sharing your feedback! We're pleased to hear that you found your stay comfortable and that our staff provided helpful and friendly service. We apologize for any inconvenience you experienced with the wifi signal not reaching your room. We appreciate your understanding and will take note of this for future improvements. We value your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Nathaniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was extremely nice and helpful.
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 9일
Dear Nathaniel,Thank you for the feedback! We're so happy to hear that you enjoyed your stay with us and found our staff helpful. We strive to provide our guests with a comfortable and enjoyable experience. We look forward to welcoming you again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
My favorite stopover
I love staying here. It was my second time thru. The staff is wonderful. It’s not the Ritz but comfortable. The king room has a recliner so I was able to sleep. The casino is very close. The lobby is always decorated. Breakfast left a lot to be desired. Overall e stay here again
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 9일
Dear Margaret,Thank you for being a loyal guest and for your positive feedback! We're thrilled to hear that you enjoyed your second stay with us. We take pride in providing a comfortable and welcoming environment for our guests, and it's wonderful to know that our staff and amenities met your expectations. We look forward to welcoming you back again soon.Sincerely,Hotel Manager

6/10 - 괜찮아요

Savannah

2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 8일
Dear Savannah,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 - 훌륭해요

Vance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Need phone in room and alarm clock
2023년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 27일
Dear Vance,Thank you for taking the time to leave a review of our hotel. We appreciate your rating of 10 stars, but we apologize that your stay did not meet your expectations. We understand your need for a phone and alarm clock in your room, and we will work on adding these amenities. We hope that you will give us another chance to make your stay more enjoyable. Thank you again for your feedback.Sincerely, Hotel Manager

8/10 - 좋아요

Laura

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Good location
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 24일
Dear Laura,Thank you for taking the time to review our hotel! We are pleased to hear that you enjoyed the location of our hotel. We strive to provide our guests with a great experience, and it sounds like we achieved that for you! Thanks again for your feedback, and we hope to welcome you back in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was nice and affordable. Staff was friendly. Would stay again but not in a first floor room. We stayed in 101 and not sure what’s above that room. Very noisy at 2am.
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 10일
Dear Rick,Thank you for your feedback about your recent stay. We're glad to hear that you found our hotel nice, affordable, and friendly. We apologize for the inconvenience caused by the noise in your room. We understand how important it is to get a good night's sleep, and we regret that your experience was negatively affected by this. We will make sure to take your comment into consideration for future improvements. We hope you will give us another chance to provide you with a more comfortable and enjoyable stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Satisfactory for the price
Good stay! Quaint hotel- nicely decorated/ minimal breakfast. Good price! Clean! Would stay again-
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 3일
Dear Karen,Thank you for your review! We are glad that you had a good stay and enjoyed our quaint hotel. We strive to provide a clean and comfortable environment at a great price. We are happy that you found it satisfactory and would consider staying with us again. Thank you again for your review!Sincerely, Hotel Manager

6/10 - 괜찮아요

Edith

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The runners in the room look like they needed to be vacuumed, and the sheets on the one bed were stained didn’t feel like it was real clean
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 3일
Dear Edith,We’re sorry to hear that the cleanliness of your room did not meet your expectations. We apologize for the condition of the runners and the stained sheets on the bed. We appreciate your feedback and will take it into consideration as we work to improve our services and ensure that our rooms are properly cleaned and maintained. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 - 좋아요

Beth

2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 22일
Dear Beth ,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

6/10 - 괜찮아요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The blanket on one of the blankets had several holes ripped in it. The mattress was very hard and uncomfortable
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 3일
Dear Keith,We are sorry to hear that your recent stay with us did not meet your expectations. We apologize for the condition of the blanket in your room and the discomfort caused by the mattress. We strive to provide our guests with comfortable and clean accommodations, and we regret that we fell short in your case.Your feedback is important to us and helps us identify areas for improvement. Please know that we have shared your comments with our team to ensure that these issues are addressed promptly.We appreciate you bringing this to our attention and hope that you will give us another opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Tanya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to the casino. Reasonable rates for a quick trip. The shuttle is not the best option as it wasn’t 24 hours as stated on the website. However is available upon request before 9pm.
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 1일
Dear Tanya,Thank you for taking the time to share your feedback with us. We're glad that you found our hotel to be conveniently located close to the casino and that you found our rates to be reasonable for your quick trip. We apologize for any inconvenience caused by the shuttle service not being available 24 hours a day and for any discrepancies between the information provided on our website and the actual service. We will take immediate steps to update our information and improve our communication regarding the availability of the shuttle service.We thank you for your understanding and appreciate your recommendation of the shuttle service that is available upon request before 9 p.m. Our team is always striving to provide excellent service to our guests, and we're delighted to hear that you were able to make use of the shuttle service during your stay.We hope to have the opportunity to welcome you back to our hotel in the future for another enjoyable stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

BARBARA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in clerk was very pleasant and fast.
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 1일
Dear BARBARA,We are delighted to hear that you had a wonderful experience with our check-in clerk. Our team strives to provide exceptional service that leaves a lasting impression on our guests, and we are pleased to know that your stay was enjoyable. Thank you for taking the time to share your feedback; it is greatly appreciated.Sincerely, Hotel Manager

10/10 - 훌륭해요

Elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 27일
Dear Elizabeth,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

6/10 - 괜찮아요

Melviin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We Were on the first floor and the people above us kept making noise the whole time we were there. We ask for a late check out and they gave us 15 min. We are thinking about coming back in a few weeks. The prices are much better than the casino.
2023년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 1일
Dear Melviin,Thank you for your feedback! We are sorry to hear that you experienced noise while staying at our hotel. We strive to provide all of our guests with the best experience possible, and we apologize that we failed to do so this time. We appreciate you considering coming back to stay with us in the future. We are glad that you have found our prices to be more affordable than the casino. We look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 - 괜찮아요

Ronnie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Beds very uncomfortable!! Hard as a rock!
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 27일
Dear Ronnie,We are sorry to hear that you did not find the beds to be comfortable during your stay. We strive to make sure that all of our guests have a comfortable and enjoyable experience, and we apologize that we did not meet this expectation in your case. We will do our best to make sure that all future guests have a more comfortable stay. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 - 훌륭해요

Michelle

2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 22일
Dear Michelle,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Stayed here due to proximity to belterra casino resort which was priced double the cost of this hotel. Hotel was clean, quiet and reasonably comfortable. Breakfast was very limited.
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 14일
Dear Teresa,Thank you for taking the time to share your experience with us! We are glad that you chose our hotel due to its proximity to Belterra Casino Resort and that you found it clean, quiet, and reasonably comfortable. We apologize for the limited breakfast options and will take your feedback into consideration as we strive to improve our services.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Rebecca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 1월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 6일
Dear Rebecca,It is disappointing to see that your stay was not satisfactory at our hotel, seeing only a 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could focus on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

larry

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This a very nice place to stay. Friendly staff, a good place to stay.
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 4일
Dear Larry,Thank you for your kind words! We are so glad to hear that you had an enjoyable stay with us. Our staff is dedicated to providing the best possible experience for all our guests, and we strive to make sure everyone has a comfortable stay with us. We hope to have the pleasure of welcoming you back soon.Sincerely, Hotel Manager

4/10 - 별로예요

Anna

별로예요: 청결 상태, 직원 및 서비스
답변 제공: Hotel Manager 님, 2023년 3월 7일
Dear Anna,It is disappointing to see that your stay was not satisfactory at our hotel, based on the 2-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could focus on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Kevin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 12월 26일
Dear Kevin,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We got stuck in the interstate during a road closure. And the front desk people stayed late to check in everyone needing a place for the night!!!
2022년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 12월 25일
Dear Bryan,Thank you for your kind words! We are so glad that we were able to help you out during the road closure. It is always our aim to provide a safe and welcoming environment for our guests, and we are so glad that we were able to do that for you. We hope you had a comfortable stay, and we look forward to seeing you again soon.Sincerely, Hotel Manager

4/10 - 별로예요

Jonathan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to casino but the bed spread had cigarette burns in it but it was 100 dollars cheaper than the casino so in short u get what u pay for
답변 제공: Hotel Manager 님, 2022년 12월 19일
Dear Jonathan,Thank you for taking the time to review our hotel. We apologize that you were not completely satisfied with your stay. We understand that a cigarette burn in the bedspread is not ideal; however, we are glad that you were able to take advantage of our budget-friendly rates. We hope that you will continue to consider us in the future.Sincerely, Hotel Manager

4/10 - 별로예요

James

2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스
A little more than you pay for...
You get a little more than you pay for at the Fairway Inn. The rooms are clean but utilitarian. The towels are awful, but the TV service is great. The beds are OK, but the room lighting isn't. Don't expect 4-star accommodations when you are spending $80/night.
2022년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2022년 10월 29일
Dear Mike,Thank you for your feedback! We're sorry to hear that you didn't enjoy your stay with us and that our towels didn't meet your expectations. We're glad to hear that you enjoyed our TV service and that you found our beds to be comfortable. We'll do our best to improve our towels and lighting for future guests.Sincerely, Hotel Manager