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홈 부티크 산타 마리아 노벨라 여행 후기

홈 부티크 산타 마리아 노벨라
Via Della Scala 67, Florence

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 108개 이용 후기 중 50개" "
평점 8 - 좋아요. 108개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 108개 이용 후기 중 11개" "
평점 4 - 별로예요. 108개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 108개 이용 후기 중 6개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

HYUNGSUB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결하고 만족하면서 썼습니다. 직원들이 아주아주 친절합니다. 세탁기/건조기가 있어서 여행 중간에 세탁할 수 있어서 여행 짐 줄이는데도 너무 좋은 숙소였습니다. 역에서도 가깝고, 근처에 맛집이 있어서 좋았습니다. 방음이 조금 안 되는 측면이 있었으나 이는 이태리 모든 숙소의 공통점으로 보여 크게 문제는 안 됐습니다.
2023년 10월에 2박 숙박함
답변 제공: Antonio 님, 2023년 10월 19일
Thank You so much!!!

10/10 - 훌륭해요

HANPIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very kind, very good place
very kind, very good place 엘리베이터가 없는게 단점이지만, 직원이 직접 짐 손수 옮겨줌, 피렌체역과 아주 가깝고, 방도 깨긋하며 특히 사장, 직원 모두 친절했습니다
2019년 10월에 3박 숙박함
답변 제공: Antonio 님, 2019년 10월 16일
Thank You so much!

2/10 - 너무 별로예요

LEE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bedbugs can bite u!
There are so many bed bugs, and they bite me so hard. I suffered itching so much. The sanitation of the house sucks.
2019년 10월에 2박 숙박함
답변 제공: Antonio 님, 2019년 10월 16일
Dear Madame, I am so so sorry for hat happened. This is our first time. We checked that room and we did a big big pest control and now we have a contract with them that will check the property every 15 days. Unfortunately that bed bugs arrives with the travelers and, even if you are so clean, they can arrive. I offered you a total refund but you did not reply. I wish you all the best. Regards Antonio

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태
2019년 9월에 3박 숙박함
답변 제공: Antonio 님, 2019년 10월 2일
We can not understand your review and what was wrong cause we do not know who you are and why you disappointed. Next time, if you wish to be helpful, write name and motivation of complain. Best Wishes

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치는 역앞이여서 편하다. 체크인도 편하다. 주변 관광지 및 식당에 대한 안내도 친절하다.
2019년 9월에 4박 숙박함
답변 제공: Antonio 님, 2019년 9월 23일
Thank You so much!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
시설 좋고 친절했다. 하지만 캐리어를 들고 계단을 올라가는 건 좀 힘들었다. 그래도 호텔 직원의 친절함이 한번 더 방문하게 끔 한다.
2019년 9월에 1박 숙박함
답변 제공: Antonio 님, 2019년 9월 19일
Thank You so much!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔아닙니다. 민박입니다
찾기도 힘들고, 무슨 호텔 체크인이 2시부터 7시까지고 한시간에 10유로씩 추가비용을받는지.. 가지마세요. 호텔아닙니다. 민박입니다. 에어컨 최악!
2019년 7월에 3박 숙박함
답변 제공: Antonio 님, 2019년 7월 21일
Dear guest, I thank you for the reservation but I can not thank you for the review that is done only cause we have some rules like the check in between 2pm and 7pm. - roules available before booking, so you did not read! We are not an Hotel and nowhere is written that we are but everywhere you can see that our reception has a time. Please, next time read before booking. Try to go to the British Airways check in later than the time and tell me if they will wait for you! Air conditioning is new, so new that if you open the window it stops in order to preserve the enviroment!!! Next time close the window before using it! Regards Antonio 친애하는 손님, 예약 해 주셔서 감사하지만 오후 2시에서 7시 사이에 체크인과 같은 몇 가지 규칙이 있기 때문에 리뷰를 보내 주셔서 감사드립니다. - 예약 전에 사용할 수있는 룰렛은 읽을 수 없었습니다! 우리는 호텔이 아니며 어디 에나 우리의 리셉션에 시간이 있다는 것을 알 수있는 곳은 어디에도 없습니다. 다음에 예약하기 전에 읽으십시오. 시간보다 늦게 영국 항공 체크인을 시도하고 그들이 당신을 기다릴 지 말하십시오! 에어 컨디셔닝은 새로운 것이므로 새로 열면 창을 열면 환경을 보존하기 위해 멈 춥니 다. 다음에 그것을 사용하기 전에 창을 닫으십시오! 문안 인사 안토니오

8/10 - 좋아요

Dayoung

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location. Room condition is clean and there is a relatively air conditioner. It make me always feels cool. Small balcony was quite cute and romantic. But i didnt notice that the bath room was saperated before reserved room. A little bit uncomfy but it was ok(bath room was clean). I can recommed to my friends except old guys :) Cause there is no elevator.
2019년 7월에 2박 숙박함
답변 제공: giulia 님, 2019년 7월 13일
Thank you very much for your time spent in leaving the fedback. Unfortunately we had no space to built the bathroom in that room, but you had a very spacious private bathroom with hudge shower. I am sorry that you realize that only when you arrived, I can understand is a bit uncomfortble but luckily there are only 2 rooms in that flat so there is enought privacy. I thank you agan for choosing us, Has been nice to meet you regards

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 3박 숙박함
답변 제공: giulia 님, 2019년 6월 17일
thank you very very much!!

8/10 - 좋아요

CHANGSUP

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great to stat for light weight travelers.
Location and room conditions are wonderful for families. But, if you have big luggages, you should consider it before booking, the old apartment has no elevator. They said new apartment has elevator.
2019년 5월에 1박 숙박함
답변 제공: Antonio 님, 2019년 6월 12일
Thank you so much!

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 5월에 3박 숙박함
답변 제공: giulia 님, 2019년 5월 26일
We would like to know more pricesily what does not work as it should and in which room you were in order to avoid this in future. This is the first time we receive a so bad review so we would like to know what happend and why you did not tell us before. is very easy to write anonymously.... kind regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: Giulia 님, 2019년 4월 22일
Thank You very much

8/10 - 좋아요

Jae Hyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
피렌체 도시관광세 별도.역에서 엄청 가깝고 주변에 마트있어서 좋음
2018년 10월에 2박 숙박함
답변 제공: Antonio 님, 2018년 10월 29일
Thank You so much for the kind review!

10/10 - 훌륭해요

SOLLEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 1박 숙박함
I really thank you for the fantastic review!

10/10 - 훌륭해요

si eun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족과의 여행
이탈리아 현지 집구조+호텔식의 집이었는데 굉장히 모던하고 사용하기 편리하였습니다. 호스트도 아주 친절하였구요. 추천합니다
2017년 6월에 2박 숙박함
Thank You so much!

8/10 - 좋아요

Alberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Qualche piccola defaillance per lo shampoo e asciugamano, ma per il resto tutto ottimo
2024년 2월에 1박 숙박함
답변 제공: Antonio 님, 2024년 2월 12일
Grazie mille!

10/10 - 훌륭해요

Mariana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El trato del personal es buenísimo, las instalaciones limpias y en orden Soy muy amables, viajé sola y pude llegar muy rápido desde la estación de tren Santa Maria Novella
2023년 11월에 1박 숙박함
답변 제공: Antonio 님, 2023년 11월 21일
Thank You so much for the visit and the kind review!We really hope to see you again here at Home Boutique!

10/10 - 훌륭해요

Irma Leticia

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy lindo
2023년 11월에 1박 숙박함
답변 제공: Antonio 님, 2023년 11월 20일
Thank You so much for the visit and the kind review!We hope to see you again here in Florence.RegardsAntonio

10/10 - 훌륭해요

Eliane

2023년 10월에 3박 숙박함
답변 제공: Antonio 님, 2023년 10월 27일
Thank You so much!We hope to have You again as our guest!Best RegardsAntonio

2/10 - 너무 별로예요

Beatriz

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed one night. Place wasn’t as the photos showed online. You need to go up 3 sets of stairs with your luggage because doesn’t have elevator. The place is dirty, bathroom is not private, mattress and pillows were terrible and have mosquitos. The only positive is that is near the train station. Don’t go there!
2023년 10월에 1박 숙박함
답변 제공: Antonio 님, 2023년 10월 27일
Good Morning Ms. Delgado,First of all thank you for the reservation made for only 1 night and for our Deluxe room with PRIVATE EXTERNAL BATHROOM.As explained upon check in, we just gave to you the room that you choosed – the only thing we can say is to read better in order to understand what you are reserving.We are very sorry to hear that, even though we asked multiple times if everything was okay and we had an affirmative answer.we defenetly helped you with your luggages in the check-in and check-out, we never had any complaints from your part about nor the mattress or the pillow if it was the case we would have been more than happy to provide solution for all your problems, Every room is equipped with a mosquitos repellent.To be as clear as possible, we always say and highlight also hear, that Home Boutique is inside a palace of 500 years without elevator; this should be clear as well as we always help our guests with theyr bags. Lastly we are sorry again about you feeling that way and we kindly invite you to our structure again so you can change your view about us.Best Regards

10/10 - 훌륭해요

Kaethe 님, Chilliwack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2023년 10월에 1박 숙박함
답변 제공: Antonio 님, 2023년 10월 24일
Thank You so much for the fantastic review!!!

10/10 - 훌륭해요

Alison

2023년 10월에 3박 숙박함
답변 제공: Antonio 님, 2023년 10월 18일
Thank You so much!

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We were very comfortable in Novella. A modernised spacious room, close to the rail station and only 5 min walk to old city. The staff were particularly welcoming and attentive.
2023년 10월에 3박 숙박함
답변 제공: Antonio 님, 2023년 10월 13일
Thank You very much!Hope to see you the net time!

8/10 - 좋아요

Biao

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
spacious room and friendly staff. Walkable distances to all atractions.
2023년 9월에 3박 숙박함
답변 제공: Antonio 님, 2023년 10월 7일
Thank You so much!

8/10 - 좋아요

Jessie Wong

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Antonio 님, 2023년 10월 7일
Thank You!

10/10 - 훌륭해요

marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service and room were excellent !
2023년 9월에 4박 숙박함
답변 제공: Antonio 님, 2023년 10월 7일
Thank You very much!

2/10 - 너무 별로예요

James

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a room for USD $280, and received a less room for same money. Also, we had to share a bathroom with another visitor. There was only 2 towels for 4 guests and we has to reuse our towels to leave one there for the next guest. Not safe and sanitary. This was not in the itinerary and we feel a partial refund is to be made by the hotel. We suggest USD $50.00 I have a limited mobility problem and had major difficulty climbing 60 stairs from the street to our room. Again this we not in the Expedia advertisement for your hotel. We cannot recommend your hotel to ur friends and relatives.
2023년 9월에 1박 숙박함
답변 제공: Antonio Tavera 님, 2023년 9월 19일
Dear James,First of all, we would like to thank you for choosing Home Boutique SM as your accommodation in the heart of Florence (in a building of 500 years...)However, after reading your review, we are quite astonished. You booked our Deluxe room with balcony and private external bathroom (WE EMPHASIZE PRIVATE EXTERNAL BATHROOM) and you received exactly the room you selected.We would like to point out that Home Boutique SMN does not have rooms with shared bathrooms, so what you wrote is not true and it definitely confuses all the people who are considering booking with us.We have a total of 9 rooms, all with their own bathroom, and only one of them has an external bathroom; we would like this to be clear.The fact that there were only 2 towels for the shower and 2 for hand use in your private bathroom was completely correct because that bathroom was dedicated to you, as our staff (who speaks excellent English) emphasized repeatedly in response to your questions about the bathroom, highlighting that it was private and for your exclusive use.We also refer to your mobility difficulty; Home Boutique SMN is located in a historic building without an elevator; we have rooms on the 1st, 2nd, and 3rd floors; believe us, if you had mentioned this inconvenience, we would have tried to assign a room on a lower floor. We advise everyone to share with hotels all the useful information to ensure a comfortable stay. The fact that Home Boutique does not have an elevator is clearly stated on all sales channels, just read carefully!In conclusion, Home Boutique has fulfilled its duty by assigning the booked room and assisting you and your wife with your luggage (we even came to pick you up at the station, leaving the reception uncovered!!!)From our point of view, your review is not accurate and, furthermore, it contains untrue statements, confuses people, and provides incomplete and incorrect information.Therefore, we recommend reading carefully before booking a room that does not meet your desires and sharing more information, especially when you have a delicate situation such as limited mobility.Wishing you all the best.Best regards,A. Tavera

8/10 - 좋아요

Alf

2023년 8월에 1박 숙박함
답변 제공: Antonio 님, 2023년 9월 3일
Thank You for the kind review and reservation.We look forward to have You again as our special guest.Best regardsAntonio

6/10 - 괜찮아요

Sau yuk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Antonio 님, 2023년 7월 31일
Thank You for your review.What was not perfect?We hope to see you again in order to try to satisfy you more than the last time.Best RegardsA.

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hard to find but very nice place with friendly people. Laundry was very helpful. Breakfast could be a little more selection.
2023년 7월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 7월 22일
Dear Mr. William,Thank You so much for this beautiful review! We are happy that You had a great stay with us, our goal is to make You feel at home with us! We also appreciate the breakfast suggestion, even if we are trying to give our best we will try to improve more and more!We wish You welcome You again among our guest in Florence in the near future,

10/10 - 훌륭해요

Vincente

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was amazing and the staff. They were so friendly the setup was of an Italian style setting.
2023년 5월에 3박 숙박함
답변 제공: Stephanie 님, 2023년 6월 29일
Dear Mr. Vincente,Thank You so much for this amazing review! We are delighted that You enjoyed Your stay with us, Our goal is a typically Italian welcome so that You can be 100% immersed in our beautiful countryWe will be glad to welcome You again as our precious guests and we wish You a nice day

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Friendly staff. Excellent space for families.
2023년 6월에 3박 숙박함
답변 제공: Antonio 님, 2023년 6월 27일
Thank You very much for your stay and great review!

10/10 - 훌륭해요

Ahmet Bugra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very close to the train station. You cam walk everythere to see the City around. It is very clean hotel. Breakfast is nice. Stuffs are so friendly.
2023년 6월에 2박 숙박함
답변 제공: Antonio 님, 2023년 6월 13일
Thank Yo very much for your kind words.Hope to see you again

10/10 - 훌륭해요

diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We found the location very convenient. The room was very clean.
2023년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 5월 30일
Dear Ms. Diane, Thank You so much for this amazing review! We are so happy to exceed Your expectations and that our historical structure was full appreciated! We will be happy to welcome You again among our guests in the near future in FlorenceStephanie

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was super friendly and always willing to help with questions. The small shared kitchen was a nice feature. And the location near the bus station but still quiet was perfect!
2023년 5월에 14박 숙박함
답변 제공: Stephanie 님, 2023년 5월 30일
Dear Ms. Carolyn, Thank You very much for these beautiful words, We are honored that You appreciated our hospitality and the free services that we offer to our guests so that they can spend a carefree and comfortable stay, We will be happy if You come to visit us again in FlorenceStephanie

8/10 - 좋아요

Arlen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bicycle Tour
We stayed here on the first night of a Trek Travel trip and we wanted to be close to the beginning of the trip. We stayed here on the first night and the last night of our trip.
2023년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 5월 30일
Dear Mr. Arlen, Thank You very much for this beautiful review! Was a pleasure for us to have You as our guests in our historical building, we are very close to the main attractions of Florence and to the train station, We will be glad to have You again as our guests in a future stay in FlorenceStephanie

10/10 - 훌륭해요

José 님, Mexico City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 5월 30일
Dear Mr. José, Thank You so much for this wonderful review! We are happy to have made Your stay totally comfortable,Come back to visit us in Florence! We wish You a good dayStephanie

2/10 - 너무 별로예요

KIA CHWEE

2023년 5월에 2박 숙박함
답변 제공: Antonio 님, 2023년 5월 10일
Dear Mr. Loh,We really can not understand this terrible experience. You never left any comment either upon check in or check out and also here....The only thing we can image that you made a mistake; You received a free of charge upgrade to our best Executive Suite (a room of 25sqm, new and clean. Your review without comment is un useful and damage our image.Good luck, we wish you to be treat as you treat the others.Regards

8/10 - 좋아요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 5월 6일
Dear Mr. Jim, Thank You very much for this awesome review, we are glad to You enjoyed the stay with us and we will happy to have as our guest again! Thank You again, have a nice dayStephanie

10/10 - 훌륭해요

Jiling

가족 여행
alles war sehr gut
2023년 4월에 2박 숙박함
답변 제공: A.Tavera - Owner 님, 2023년 4월 19일
Dear Jiling, Thank You very much for this beautiful review, we are happy to read when our guests spend a comfortable stay with us, we want to make You feel like home. We hope You could come back to Florence to visit us again, Have a nice day

6/10 - 괜찮아요

Erika Liliana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 2박 숙박함
답변 제공: Home Boutique Staff 님, 2023년 4월 19일
Dear Erika, Thank you for taking the time to leave us a review, we always try to make our guests feel at home and we are sorry we didn't succeed 100% as it is our main goal, Our guests have priority and we will be happy to be able to demonstrate again that we can fully satisfy all Your requests, so please visit us again so that we can improve Your visit to us and show You all our different type of rooms, Have a nice day

8/10 - 좋아요

Gabriela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: A. Tavera - Owner 님, 2023년 4월 19일
Dear Gabriela, Thank You for this wonderful review, we are delighted to have received a high score as it repays the passion we put into our work and making You feel like our welcome Guests,We are making improvements to our structure and we would like to introduce You to the news in a future stay in Florence if it will be possible, We thank You again and we hope to see You again

10/10 - 훌륭해요

Pascual

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel muy bueno
El personal de recepción es muy amable, las instalaciones son nuevas y cómodas. El baño está fuera del cuarto pero es privado, muy buena ubicación. Altamente recomendable.
2023년 3월에 3박 숙박함
답변 제공: Antonio 님, 2023년 3월 10일
Thank you so Much!See you the next time!

10/10 - 훌륭해요

Asuma

답변 제공: Antonio 님, 2023년 5월 11일
Thank you

8/10 - 좋아요

Jesus A Rodriguez Ojea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Está en un lugar muy bien ubicado en el centro de Florencia. La habitación es amplia. Como puntos negativos, hay que subir tres tramos de escalera. La ducha tenía problemas de mantenimiento.
2022년 9월에 2박 숙박함
답변 제공: Antonio 님, 2022년 9월 30일
Thank you so much!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Hotel located at the fourth floor with no lift!!! Otherwise the staff were friendly.
2022년 9월에 1박 숙박함
답변 제공: Antonio 님, 2022년 9월 14일
Good Morning,Thank You for the stay and the anonymous review.We wish to highlight that Home Boutique has 3 floors (not 4) and that it is place built 500 years ago, with no lift, this is true but really in the heart of the old town.Our staff usually help our guests and, knowing that to be in the top floor was a problem, we could look for a room placed on the 1st floor of the palace.We hope you can choose us again in order to try to satisy you more than now.RegardsThe Staff

10/10 - 훌륭해요

Shawna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Let’s start with our check-in that was lovely! The amazing woman who greeted us was super helpful. She gave us a map of the area with MANY personal tips on where to go and what to see. This “magic” map made our stay AMAZING! We stayed in 6 different places in Europe on this trip and this place was outlet favorite in large part because of her. The room was very neat, we enjoyed the historical information as how well the place is maintained given its age. We had access to coffee, a common kitchen and laundry. Check-out was smooth as well, we were able to store our bags until our train left which added more time to our trip. We will definitely be recommending this place to anyone traveling to Florence and would stay again if we return. Thanks for making our stay in your beautiful city so wonderful.
2022년 7월에 1박 숙박함
답변 제공: Antonio 님, 2022년 8월 8일
We are proud to make your stay unforgettable! Thank You!

8/10 - 좋아요

Ofek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing location and price value
This is a small and comfortable hotel. The owner operator is very nice and friendly. The location is excellent, you can walk to all the must-see places and is a 5 min walk to the main train station. Value is fair. The room is clean and lots of space. The only thing to note is that the AC is small, so not super powerful but comfortable enough during summer. Wi-Fi drops at times but is fairly reliable.
2022년 7월에 4박 숙박함
답변 제공: Antonio 님, 2022년 7월 19일
Thank You very much"!

10/10 - 훌륭해요

Fabrício b

2022년 6월에 1박 숙박함
답변 제공: Antonio 님, 2022년 6월 26일
Thank You very much!

8/10 - 좋아요

Joumana

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first floor apartment was big and fit our entire family of 5. Very clean and everything was brand new. You should know there are no elevators! only stairs which is common in Europe and specially in older buildings. So careful if you have knee or back problems or you just do not feel like carrying your transatlantic suitcases! Would recommend it to any one who is fit and active, super well located next to the train station, and the old pharmacy and downtown Florence where all the action is. The communal pharmacy is just under the building which was also helpful to get the green covid passes The owner Anthony was very helpful and kind and made sure we were all well, he showed us how his apartment functions. We were able to leave our suitcases up until the time of our departure.
2022년 3월에 1박 숙박함
답변 제공: Antonio 님, 2022년 4월 7일
Thank You for the nice review!