외관

글로버스 어반 호텔 여행 후기

4 out of 5
글로버스 어반 호텔
Via Sant'Antonino 24, Florence, FI

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1004개 이용 후기 중 775개" "
평점 8 - 좋아요. 1004개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 31개" "
평점 4 - 별로예요. 1004개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 14개" "

9.6/10

청결 상태

9.8/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

??

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
역이랑 가깝고 직원도 친절함. 피렌체 자체가 음식에 대한 자부심이 있는 도시라 그런지 아침조식 퀄리티가 괜찮은 편이고 양보다는 질이 우수. 피렌체 자체가 작은 도시라 두오모 성당, 미켈란젤로 언덕도 도보로 이용 가능.
2023년 12월에 2박 숙박함
답변 제공: Dina 님, 2024년 1월 14일
Dearest Myounggyu Kim,We sincerely thank you for your amazing review. It's been our real pleasure to be a part of your wonderful Florentine experience. It is indeed our continuous goal to make our guests comfortable and make them feel at home while savouring the arts and the authentic beauty of the city. We hope to have the pleasure of having you again some day soon. :) Sending you our Warmest Regards, Globus Urban Staff

10/10 - 훌륭해요

JUNGSONGKYUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용한곳에 위치하여 잘 쉬다 갑니다. 시내와도 가까워서 투어다니기 괜찮았고 가격대비 괜찮았습니다 햇반도 전자래인지에 돌려 주었습니다
2023년 8월에 1박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2023년 8월 22일
Dear Jungsongkyun ,Thank you for taking the time to write such a lovely review.We're happy to know that your overall stay was great and thank you for writing down such nice words regarding our staff! We hope to have the chance to welcome you again in the next future, Our warmest regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아파트먼트 가족여행
4인가족이라 별관 아파트로 예약했습니다 호텔바로 옆에 문 이용해서 출입하고요 방이 이어진 2개의 룸으로 되어있는데 전체적으로 넓고 괜찮았습니다 다만 아파트먼트는 엘레베이터가 없더라구요.. 그외에는 괜찮았습니다 조식은 호텔에서 먹는데 쌀죽이있어서 반갑더라구요 관광지와도 가깝고 전체적으로 만족했습니다
2023년 5월에 1박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2023년 8월 21일
Dear Guest ,Thank you for taking the time to write such a lovely review.We're happy to know that your overall stay was great and thank you for writing down such nice words regarding our staff! We hope to have the chance to welcome you again in the next future, Our warmest regards

4/10 - 별로예요

Mira

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2023년 8월 8일
Dear Mira , Thank you for sharing such a lovely review.We're very happy to know that our staff helped you during your stay and also we're glad to hear that you enjoyed the hotel's rooms and breakfast! We're looking forward to welcome you again in the next future,Our warmest regards

10/10 - 훌륭해요

Yoon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
이동편리함
2023년 6월에 4박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2023년 7월 1일
Dear Yoon,Thank you for sharing such a lovely review. We're very happy that all of our staff accomodated you and helped you during your stay in our hotel! Our main goal is making sure that our guests feel at home even if they're a long way far from it! ;)We're hoping to have a chance to welcome you again in the next future.Our warmest regards, Globus Urban Hotel

10/10 - 훌륭해요

YONGWOON

2023년 6월에 3박 숙박함
답변 제공: Reuben - Guest Relations Manager 님, 2023년 6월 8일
Dear Yongwoon ,Thank you for taking the time to share such a lovely review. Our main goal is to make sure that our guests are happy and comfortable and we truly appreciate the nice things you shared about your experience in our hotel. We look forward in welcoming you again in the next future. Warm regards! :)

10/10 - 훌륭해요

SUNGWOO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 5박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2023년 3월 2일
Dear SUNGWOO ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) .We hope to have the pleasure of welcoming you back very soon. Warm regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮은 호텔
역에서 걸어서 12-15분 정도 거리에 있습니다. 카운터 직원분들이 매우 친절했고, 조식도 괜찮았습니다. 관광지도 그리 멀지 않아 좋았습니다.
2023년 2월에 2박 숙박함
답변 제공: Reuben - Guest Relations Manager 님, 2023년 2월 28일
Dear Guest ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;)We hope to have the pleasure of welcoming you back very soon. Warm regards

10/10 - 훌륭해요

Sunok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good staying!
It was very clean and well located to access to the many tourist attractions. One small thing is a tiny shower booth. Staff are very kind and capable, breakfast was great. I definitely enjoyed staying and recommend this hotel.
2022년 8월에 3박 숙박함
답변 제공: Reuben- Guest Relations Manager 님, 2022년 8월 7일
Dear Sunok ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Regarding the team from the front desk and the breakfast team we're really satisfied that they help you so much and also give you the best experience for your stay, the main goal of both teams is satisfy and make pleasant the journey of our guests, regarding the breakfast service we're really glad that you like so much we want to offer to our guest a variety of foods for our guest during the most important meal of the day. We're looking forward for your next stay Best Regards

10/10 - 훌륭해요

Jisu

2022년 7월에 1박 숙박함
답변 제공: Reuben - Guest Relations Manager 님, 2022년 7월 20일
Dear Jisu ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We're looking forward for your next Stay Best Regards Reuben Guest relation manager

8/10 - 좋아요

MIYOUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Giovanni - Front Desk Agent 님, 2021년 11월 2일
Dear Miyoung, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Giovanni - Front Desk Agent 님, 2021년 10월 15일
Dear Guest, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 - 훌륭해요

KINAM

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든것이 굿~!
아침 조식은 최고였습니다. 깨끗하고 중심부에 있어 어느곳에가든 유리한 위치에 있습니다. 이탈리아 숙소중 최고였습니다.
2020년 2월에 3박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 2월 11일
Dear KINAM, thank you for choosing the Globus Urban Hotel on your visit to Florence and for the extraordinary compliments!:)))) We are truly glad to hear that you loved everything from your stay as well as highlighting our international buffet breakfast and the location of the hotel. We look forward to welcome you back. Warmest regards

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
이용후기
일단 여길 쑌텤햘쑷퍆얘 옆타묜 뮤쭇꺊 더 뇹휺꺄껶의 샹휘꺡씷로 쎦텎햐썌유 꺡씷이 쬰먏 쬾읖니다 엾규럐이듀 하규 앂옅는데 꺡씷이 옆뗘랴교유 그리고 큘리닝 시꺈이 야닌댓 웨 햔쀼로 쌰럄읖는 꺡씷에 뜷어까냡요 쭁먈 퐌당햐꾜 뮤쑈웟쎠요 호텔 주변에 아시아 식품점과 짬뽕으로 유명한 중식당이 있어 괜찮습니다 이시기는 쿄류냐뺘일여스 땨뮨얘 쮸으햐썝요 정말 많습니다 쯍쿢쁀뜰 웰컴 드링크가 있으니 8시전이라면 한잔하세요! 와인부터 커피까지 안주도 꽤 푸짐하게 준비해줍니다
2020년 1월에 1박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 2월 11일
Dear 이용후기, Thank you for such nice and attentive review; we appreciate Your feedback and the description about our property located in the lively area of San Lorenzo Market. Your satisfaction is important for us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We hope to welcome you back again at Globus Urban Hotel. Warmest regards

8/10 - 좋아요

sunseong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
산타마리아노벨라역에서 가까움, 호텔주뷘에 한국슈퍼마켓, 매우 좋은 아침식사. 추천합니다.
2020년 1월에 1박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 1월 29일
Dear sunseong, Thank you for taking the time to write your review about Your recent stay at the Globus Urban Hotel. We are very happy to hear you had such a lovely stay and that our location also worked so well for what you needed. Great to see that you found our breakfast enjoable for your stay. We hope to welcome you again at our hotel! :) Best regards

8/10 - 좋아요

DAHYEONG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
트리플 룸 109호 매우 넓고 방상태는 사진보다 좋음. 복도는 매우조용. 방안은 골목 어느 식당가의 음악 소리 때문인지 아침 8시부터 밤 10시까지 비트박스의 음악소리 덕분에 머리가 울려서 호텔에 있을 수 없었음. 첫날 밤새도록 비가 왔는데 1층이어서 그런지 하수구 배관 물내려가는 소리가 천둥소리 만큼 컸음. 며칠째 계속된 강행군에 몸이 너무 피곤했지만 도저히 잘 수 없었음. 이쪽 라인이 문제인거 같음. 히터 돌아가는 소리가 공장 기계 돌아가는 소리처럼 크게들림. 조식은 이 다음호텔들이 너무 별로여서 이정도면 이탈리아에서 수준급인듯. 직원 친절하지만 소음에 약한 일인으로서 재방문 의사 없음.
2020년 1월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 1월 28일
Dear DAHYEONG, Thank you for your nice and attentive review. We're happy to hear that you had good time during your stay enjoying our recently renovated rooms and the international buffet breakfast. We are disappointed the first night did not satisfy your priorities, so we would like to welcome you again at Globus Urban Hotel in the way to let you experience more of our services and facilities. Kindest regards

8/10 - 좋아요

eunjeong

좋아요: 청결 상태, 직원 및 서비스
둘째날 따뜻한 물이 나오지 않아 찬물에 샤워함
2020년 1월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 1월 28일
Dear eunjeong, thank you for your feedback. We are deeply sorry you did not have the possibility to enjoy at full your stay at Globus Urban Hotel dued to the inconvinience appeared. We already took action in the way to provide the best service aiming to prevent these situation again. Please accept my apologize on behalf of the hotel. We will be very happy to welcome you again so that next time you are going to score a 10/10!! ;) Best Regards

10/10 - 훌륭해요

SUNBEEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함
답변 제공: David 님, 2020년 1월 4일
Dear Sunbeen, Warm greetings from Florence. A special thank you for your positive comments on Expedia.com . We are sincerely pleased to know that you had a pleasant time at Globus Urban Hotel . We look forward to welcome you back in the near future, and until then, I send you my best regards. Yours Sincerely David Guest relations manager

10/10 - 훌륭해요

Suyeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2020년 1월 24일
Dear Suyeon, thank you for the great evaluation! We are happy that you enjoyed your stay at Globus Urban Hotel. We always try to do our best and meet our guests’ expectations and it is nice for us that you felt it. :) We look forward to welcome you back to us. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
좋습니다. 하나는 제외하구요-
좋아요 룸이 생각보다 작아서 캐리어 2개 모두 펼치기는 힘들지만 룸컨디션도 좋고 화장실도 깨끗해요. 리셉션 직원분들도 착하고 밝고 신경써주셔서 좋았어요. 조식 음식도 괜찮았는데 서버하시는 분 기분이 많이 안좋으신가봐요 우리테이블 커피주문 받고도 끝까지 안가져다 주시더라구요^^
2019년 12월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 12월 26일
Dear Guest, thank you for your nice and attentive review. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that you were satisfied with the cleanliness of the room and the comfort of the beds. We hope to welcome you back to Globus Urban Hotel. Warmest Regards

10/10 - 훌륭해요

insoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 좋았습니다. 깨끗하고 넓고 정말 친절!!!!
2019년 12월에 3박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 12월 23일
Dear insoo, Thank You for the time taken to share a review about your stay at Globus Urban Hotel. We are delighted to hear you had such an excellent experience and that you found the rooms so comfortable. Great to see also that you found the service delivered by the team so great and made such a positive impact to your stay. We hope to have the pleasure of welcoming you back very soon. Warm Regards,

10/10 - 훌륭해요

SANGHEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
따뜻하고 깔끔해요~
4인 가족이 묶었습니다. 침대도 깔끔했고, 따뜻하고 직원분들도 굉장히 친절했습니다. 다만, 처음 찾아갈때 헤맸는데 익숙해지니 큰 문제는 아니었어요~ 가성비로 최고의 숙소입니다.
2019년 12월에 2박 숙박함
답변 제공: db 님, 2019년 12월 19일
Dear Sanghee, On behalf of the entire Staff of Globus Urban Hotel, I would like to thank you for your most kind and detailed review on Hotels.com. I am pleased to learn your wonderful words regarding our Property, location, accommodation and service. Thank you for having chosen Globus Urban Hotel for your stay in Florence with your family and we look forward to welcoming you back in a not too distant future, assuring always our best attention. With my very best regards, David - Guest relations manager

10/10 - 훌륭해요

Jae Won

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
피렌체 최고의 가성비 호텔
중앙시장(가죽시장)까지 도보 1분, 산로렌처성당까지 도보 2분, 두오모성당까지 도보 5분거리이며, 산타마리아노벨라역, 터미널(더몰가는 중국버스 포함)도 지근거리에 있어 피사, 시에나 등 토스카나 인근 중세도시로 이동하기 좋습니다. 또한, 근처에 아시안마트, 한국식당, 매콤한 음식에 제공되는 중식시당이 있어서 필요한 음식을 먹거나 구입하기 편리합니다. 위치, 시설, 서비스 등에 있어 만족도 대비하여 매우 합리적인 가격의 호텔입니다.
2019년 11월에 7박 숙박함
답변 제공: Jay - Front desk agent 님, 2019년 11월 26일
Dear Mr Jae Won, Thank You for giving us the top score!!! We are very happy to read your review. It is an honor for us to satisfied all our clients needs. We are very glad to hear that our location was just perfect for you. Thank You for staying with us and for choosing Globus Urban Hotel. We are looking forward to welcome you back once again. Best regards, Jay - Front desk agent

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
기차역과 두오모 등 관광지와 가까움. 근데, 난방의 경우 자유롭지 않은 듯. 좀 춥다. 건물이 너무 밀집해 창문 열기도 어려움
2019년 11월에 3박 숙박함
답변 제공: Jay - Front desk agent 님, 2019년 11월 26일
Dear Guest, Thank You for spending time to write us such as a wonderful review. We are glad to hear that our location was just perfect for you, Globus Urban Hotel is located in the heart of the city, a few minutes walking distance the main attractions of Florence. We would like to inform you that the heater of the hotel is activated in all area and rooms of our hotel, sorry for the inconvenient and that we did not help you about it. Despite this problem, we hope that we will have the chance to welcome you back once again. Kindest regards Jay - Front desk agent

10/10 - 훌륭해요

YUNHEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 4박 숙박함
답변 제공: David 님, 2019년 11월 21일
Dear Yunhee, I'd like to thank you very much for your wonderful review, I'm happy to read that you had a pleasant stay with us. If you ever come back to Florence it would be a pleasure to have you again here with us! Best Regards David - Guest relations manager

8/10 - 좋아요

Jiyeon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 좋은 곳
룸이 좁아요. 4인 가족 묵었는데, 좁아서 조금 불편했네요. 그래도 위치도 좋아서 중앙역, 두오모 모두 도보이동 가능하며 조식도 만족스럽고, 가성비 괜찮은 곳입니다.
2019년 10월에 2박 숙박함
답변 제공: David 님, 2019년 11월 21일
Dear Jiyeon, thank you for your kind review. I'm sorry for the inconvenience you had.. I apologize for your not good experience. I really hope to have the possibility to welcome you back as soon as possible. Regards, David - Guest relations manager

6/10 - 괜찮아요

kind 님, korea

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
작아요. 많이 작아요. 장실도 그러코. 하지만 음식은 괜찮은 정도. 기차역에서 가깝긴 해요. 주변이 조금 시끄러울 수 있음.
2019년 10월에 2박 숙박함
답변 제공: Jay - Front desk agent 님, 2019년 10월 23일
Dear Guest, Thank You for spending time to write us a review. As You mentioned some rooms could be a little bit tiny but we do have a range of guest room sizes to suit everybody's needs like our family or superior rooms. We are very sorry if the room weren't the size you wanted. We look forward to welcome you back one more time. Kindest regards Jay - Front desk agent

10/10 - 훌륭해요

Jang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Very good location. Tasty breakfast. Very helpful and kind hotel employees.
2019년 10월에 3박 숙박함
답변 제공: Anatoly 님, 2019년 10월 20일
Dear guest, thank you for taking time to write a comment about your stay with us. We hope that your stay has been pleasant and we wish you all the best! Warmest regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
이용후기
방이좁은것을 제외하고는 나무랄데가 없음
2019년 10월에 1박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 10월 17일
Thank you very much for taking the time to share your experience. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We all hope to have the possibility to welcome you back at Globus Urban Hotel during Your next stay in Florence. Kind regards,

8/10 - 좋아요

hee jung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 다소 아쉬운
가죽시장 옆. 역에서도 가까워 위치는 괜찮습니다. 호텔 바로 앞 아시아마트가 있어 음료나 음식구매 좋습니다. 다만 방이 좁고 샤워부스가 심하게 작네요. 2인이 숙박하였고 가방 펼치고 나면 발디딜틈이 없어요. 시내에는 다 좁다고 호텔측에서 말씀하시던대... 샤워부스 남자성인들은 어찌하나 싶을 정도입니다. 리셉션도 친절하셨고 그외에는 괜찮았어요
2019년 10월에 2박 숙박함
답변 제공: David 님, 2019년 10월 10일
Dear Hee Jung, Thank you for taking the time to share your experience at Globus Urban Hotel with other travellers. We are very glad you enjoyed your stay with us and at the same time we deeply regret the discomfort created by the room size. We always go above and beyond to make sure our valued guests have a perfect time with us and if you would have told us about the issue we would have been more than happy to provide an up-grade to a bigger room. . We hope to get the chance of welcoming you back soon. David - Guest relations manager

6/10 - 괜찮아요

sunyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
서비스나분위기는전반적으로만족. 하지만 방과 침대가너무비좁아 쉬기가힘들었음( 트윈룸기준). 별로추천하지않음.
2019년 9월에 2박 숙박함
답변 제공: Jay - Front desk agen 님, 2019년 9월 25일
Dear Mr. Sunyoung, Thank You for spending time to write us a review. As You mentioned some rooms could be a little bit tiny but we do have a range of guest room sizes to suit everybody's needs like our family or superior rooms. We are very sorry if the bedroom and the room did not satisfied your needs. We are looking forward to welcome you back you back in our hotel. Kindest regards Jay - Front desk agent

10/10 - 훌륭해요

KYUNGHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
혼숙. 좋음
혼자 숙박하기 좋은 호텔이었습니다.
2019년 9월에 1박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 9월 17일
Dear KYUNGHEE, Thank You for Your terrific feedback!!! We are glad to read that You felt very comfortable with the Hotel Globus new concept and urban design and that we met Your expectations. We look forward to welcome You back :D Warmest Regards,

8/10 - 좋아요

Jae Cheon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가죽시장과 중앙시장이 코앞에 있고 1층에 마트가 있으며 기차역, 두오모 모두 걸어갈수있는 최고의 위치입니다. 룸컨디션은 그리 만족스럽지는 않습니다. 직원들은 보기드물정도로 많이 친절했습니다. 재방문의사 많이 있습니다
2019년 9월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 9월 16일
Dear Jae Cheon, thank You for choosing the Hotel Globus on Your visit to Florence. We are delighted that You enjoyed our location: as You mentioned, Globus Urban Hotel is located in the lively area of San Lorenzo Market, few minutes walking distance far from the Central Station and the main attractions of Florence. Great to see also that the service delivered by the team made a positive impact on Your stay; after all it's people who make the difference. On the other side, some rooms could be a little bit tiny but in Florence's city center historical buildings it's almost impossible to find huge rooms! We hope to have the pleasure to welcome You back very soon. Kindest Regards

10/10 - 훌륭해요

brightcgh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
배려가 느껴지는 호텔이었습니다. 덕분의 저희의 신혼여행이 즐거울 수 있었습니다. 위치는 역과는 좀 거리가 있지만 갈만하고 청결도도 깨끗하고 바로 앞에 한인 마트 있어서 좋았습니다(이용은 안 했지만) 직접 손글씨로 쓴 엽서에 쿠키까지 주셔서 감사했습니다. 그리고 신혼여행이라고 특별히 배려받은 느낌이 들었습니다.
2019년 9월에 2박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 9월 13일
Dear Brightcgh, Thank You for taking time to share a review about Your honeymoon at Globus Urban Hotel. We are glad to hear that our location was just perfect for You. We are also satisfied to read your comments about the cleanliness and functionality of our rooms: our standards are really high and our housekeeping procedure strict in order to meet our guests' expectations. We thank You for the compliments for the service provided by our staff; after all, it is people who make the difference. We hope to have the pleasure of welcoming You back very soon. Warmest Regards

10/10 - 훌륭해요

Kowoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
더블룸
여기 진짜 최고....피렌체에 오시면 여기 추천드립니다. 역이랑 가깝고 호텔골목에 한국음식 상점 많아요. 리셉션 직원 전부 친절하고 조식도 맛있고 에어컨도 빵빵하고 다 좋았어요 유투브도 볼수있음!!!!!
2019년 8월에 3박 숙박함
답변 제공: David 님, 2019년 9월 6일
Dear Kowoon, Thank you for taking the time to provide your feedback on Tripadvisor. We are spoiled by your kind words and more than happy that you enjoyed the Globus Urban Hotel. We hope to have the privilege to welcome you back soon. Best Regards, David - Guest relation manager

10/10 - 훌륭해요

Kyung mi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치 친절한 스텝
후기처럼 직원분들께서 엄청 친절하십니다. 여행을 많이 다녀봤지만 이렇게 밝고 친절하게 인사해주시고 직원전반이 친절한곳은 처음이네요. 조식도 깔끔하게 나오구요. 웰컴드링크도 음료뿐 아니라 간단한 스낵류와 같이 제공됩니다. 거리도 역에서 가까운 편이고 관광지랑도 가까워서 좋았습니다. 방음이 약간 안되지만 워낙 유명 관광지고 위치상 감안 할수있는 정도였구요. 방은 이코노미트윈이라서 2명쓰기 약간 작긴 했어요 참고하세요~그래도 자필엽서라든지 체크아웃때 쿠키라던지 세심한 서비스가 감동적이었네요~추천합니다!
2019년 8월에 5박 숙박함
답변 제공: Jay - Front desk agent 님, 2019년 9월 2일
Dear Mrs. Kyung, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. As You mentioned some rooms could be a little bit tiny but we do have a range of guest room sizes to suit everybody's needs like our family or superior rooms. We are very sorry if the soundproofing and the room did not satisfied you. We look forward to welcoming you back in the hopefully not too distant future. Kindest regards Jay - Front desk agent

10/10 - 훌륭해요

jeong dae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우만족
글로버스 어반 에어컨 문제로 근처 더 마켓 호텔로 보내서 처음엔 기분이 좋지 않았는데 역과의 접근성 풍부한 조식메뉴 친절 청결 모두 매우 만족합니다. 다시 갈 기회가 있다면 재방문 의사 100프로 입니다. 물론 더 마켓 어반 호텔이요~
2019년 8월에 2박 숙박함
답변 제공: Jay - Front desk agent 님, 2019년 8월 31일
Dear Mr. Jeong Dae, Thank You for giving us the top score. We apologize for the inconvenient that you had with our Globus Urban Hotel. Despite of this fact, we are very glad to hear that you enjoy your stay with our new renovated The market urban hotel. We are looking forward to welcome once more again. Warmest regards, Jay - Front desk agent

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
중앙시장과 가까워서 그리고 옆에 차이나가게들도 많고 만족합니다. 위치도 너무 좋구요. 다만 방이 좀 좁은 것 빼고 좋았어요. 카운터 매지져(?)님도 너무 친절하시고요. 그리고 24시간 입구에 계시니까 안전감이 느껴져 신뢰가 많이 쌓였어요. 조식도 너무 좋아요. 다양하고 유럽 호텔 중에서 가장 좋았던 기억이 나네요.
2019년 8월에 3박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 8월 23일
Dear Guest, wowwww, what a great review!! thank You so much! We are really happy to see that You found the room comfortable and also that the team were so friendly and helpful; we strongly believe and try to provide services from the guests’ point of view to let them enjoy our beautiful city and give all the assistance they may need. Great to see that our central location worked so well for You as well as our breakfast. We really hope to welcome You back as soon as You will plan your next visit in Florence. Warmest Regards.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 3박 숙박함
답변 제공: Luca - Front desk agent 님, 2019년 8월 8일
Dear Guest, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest Regards

10/10 - 훌륭해요

Dongjoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay with perfect staff!
I have been travelling all the Europe by my self and as i am Asian most of the hotels or restaurants they had very rude attitude(i would say RACISM) this hotel onthe other hand, changed it to very opposite. The gentleman who checked me in, he was soooo great i can not feel any racism nor discrimination from him. He noticed that i am travelling and explain local area, main sightseeing, and shopping area even recommended dining place. The staff who gave me a welcome drink i met her almost everyday and she was sooo nice too. I needed late check out for an hour and they were happy to extend my check out time. Everyone i had encountered was excellent, professional, and know how to treat their guest! I heard there will be new hotel opening soon, if you keep these service mind, the hotels will always successful. I am sorry that i can not remember the staff names but i wish you all the best!!
2019년 7월에 3박 숙박함
답변 제공: Giovanni - Guest Relations Manager 님, 2019년 7월 18일
Dear Dongjoon, Thank You for taking time to share this amazing review on your experience about your stay at Globus Urban Hotel. We are thrilled also that you enjoyed our welcome drink; nice way to relax and drink something with us while relaxing and chatting with our staff after a full day discovering the beauties of Florence. We are delighted also to read that you truly enjoyed your stay with us, and that our staff took wonderful care of you and that the quality and service of our Globus Urban Hotel played an important role in making it an unique memory. We are so happy to know that we met You expectations :))))) We all hope to have the possibility to welcome you back to us next stay in Florence. Kindest regards

10/10 - 훌륭해요

soonjae 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시 가고 싶은 호텔
숙소가 매우 깨끗하고 관리가 잘되어져 있습니다. 역에서 8분 두오모3분 거리가 아주 이상적입니다 방에 캐리어 2개는 들어가니 충분한듯합니다
2019년 6월에 2박 숙박함
답변 제공: Giovanni - Guest Relations Manager 님, 2019년 6월 26일
Dear soonjae, Thank you very much for taking the time to share your experience with this wonderful review. We are delighted to read that You enjoyed our central location: Globus Hotel is located in the historical city center of Florence, really close to San Lorenzo Central Market where You could taste traditional Florentine dishes, the central station, the Dome and the main attractions that the city has to offer. It is for all of us important to know that we met your expectations :))) We look forward to welcoming you back in future. Warmest regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Giovanni - Guest Relations Manager 님, 2019년 6월 12일
Dear Guest, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 6월에 2박 숙박함
답변 제공: Giovanni - Guest Relations Manager 님, 2019년 6월 12일
Dear Guest, thank You for Your positive feedback! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 - 훌륭해요

seongcheol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 3박 숙박함
답변 제공: Giovanni - Guest Relations Manager 님, 2019년 6월 12일
Dear seongcheol, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 - 훌륭해요

Jenny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs are very friendly and helpful. The hotel is very clean. It is in a good location. Easy to shopping and dinning.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Halleh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly, nice and helpful staff, lovely clean rooms with drinks making facilities, safety box and within walking distance of duomo, pontevecchio. Lovely breakfast with lots of options. Excellent
2024년 4월에 2박 숙박함
답변 제공: Aurora 님, 2024년 4월 16일
Dear Halleh,We are absolutely delighted to hear that your stay at the Globus Urban Hotel in the heart of Florence was such a wonderful experience. Our team, led by Aurora, Guest Relations Manager, is nothing but grateful for your kind words.It's incredibly rewarding to learn that you found our staff to be friendly, nice, and helpful. Every team member at Globus Urban Hotel is dedicated to providing a warm and welcoming atmosphere. We take pride in our attention to detail, so it’s wonderful to hear that our clean rooms equipped with drink-making facilities, safety box, and other amenities met your expectations and contributed to a comfortable stay.Your mention of the lovely breakfast with a variety of options brings a smile to our faces – it’s something we are quite proud of! And it’s fantastic to know that our location proved to be conveniently close to the famous Duomo and Ponte Vecchio for you to enjoy the full beauty of Florence with ease.We highly appreciate your five-star review and would love the opportunity to welcome you back. Next time you find yourself planning a trip back to Florence, consider staying with us at Globus Urban Hotel again for another exceptional experience. Until then, we wish you safe and pleasant travels!Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

8/10 - 좋아요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were really helpful, allowing us to drop off bags early and printing off boarding passes for our flight the next day. Whilst the facilities are limited, no restaurant or bar, the surrounding area offers everything you'd need in this respect. The upstairs of the nearby Mercato Centrale offers brilliant choices and quality of food. Ideally located a short walk to the train station and the main sites of Florence, this hotel is a good jumping off point for a short stay.
2024년 4월에 1박 숙박함
답변 제공: Aurora 님, 2024년 4월 16일
Dear Guest,thank you for taking the time to share your thoughtful review of your stay at Globus Urban Hotel in the heart of Florence. We are thrilled to know that our staff made a lasting impression with their helpfulness, and that our luggage accommodation and assistance with your boarding passes added convenience to your travel experience.We understand that while our in-house amenities may be selective, our prime location in the vibrant streets of Florence keeps everything within arm's reach, including the delightful culinary experiences at Mercato Centrale's upstairs food haven. It's fantastic to hear that our proximity to the train station and Florence's illustrious attractions enhanced your visit, making us an ideal base for your explorations.Although we don't have an in-house restaurant or bar, we're encouraged to see that the surrounding area met your dining needs. For your next stay, we'd love to share some personal recommendations for local gems that showcase the city's gastronomic flair.The Globus Urban Hotel team, under my management, is committed to ensuring our guests have an enchanting Florentine experience tailored to their individual preferences. We look forward to the opportunity to welcome you back for another memorable visit where you can indulge in the rich culture and beauty of Florence.Warm regards,Aurora,Guest Relations Manager, Globus Urban Hotel

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Very tiny rooms
2024년 4월에 1박 숙박함
답변 제공: John 님, 2024년 4월 15일
Dear Deborah,Thank you so much for taking a moment to share your experience at Globus Urban Hotel in the heart of Florence. We are delighted to hear that you chose to stay with us.We understand that our urban design concept leads to a more compact space in the rooms, and we're constantly looking for ways to ensure that every square inch offers maximum comfort and efficiency. Your feedback is invaluable in this regard and helps us to improve our guest experience.It's our hope that the intimacy of the rooms was balanced by the quality of the amenities and the personalised service provided by our dedicated team. Our hotel prides itself on creating a cozy atmosphere where guests can enjoy the vibrant energy of Florence while having a serene place to rest.We would be thrilled to have you visit us again. For your next stay, do consider trying one of our more spacious accommodations. Our team, led by Aurora, Guest Relations Manager, would be more than happy to help you select a room that better suits your preferences.Once again, thank you for your review, and we look forward to welcoming you back to Globus Urban Hotel, where the spirit of Florence comes alive in every corner.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

10/10 - 훌륭해요

Ismael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good, staff was very helpful and very friendly, but the problem is the no parking on the hotel area or near, but everything else was great staff and amenities.
2024년 4월에 2박 숙박함
답변 제공: John 님, 2024년 4월 15일
Dear Ismael,Thank you for taking the time to share such a wonderful review of your recent stay at Globus Urban Hotel. We're absolutely thrilled to hear that our staff made a lasting impression with their helpfulness and friendliness. Our team at Globus Urban Hotel takes great pride in providing a welcoming and comfortable environment, and your kind words affirm their hard work.We regret the inconvenience you experienced due to the parking situation. As we strive to enhance every aspect of our guest experience, your feedback is truly invaluable, and we are exploring solutions to offer better parking alternatives for our guests.We're delighted that you enjoyed the exceptional staff service and amenities we proudly offer in the heart of Florence. It's our hope that the positives greatly outweighed the parking concerns and that your overall experience was memorable.We warmly invite you to stay with us again. Do reach out to us directly before your next visit; our Guest Relations Manager, Aurora, and the rest of the team are at your service to assist with any special requests and streamline your stay for even greater comfort and convenience.Thank you once again for your glowing review. We look forward to your return to Globus Urban Hotel for another extraordinary experience in the enchanting city of Florence.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent breakfast
2024년 4월에 2박 숙박함
답변 제공: Aurora-Responsabile delle Relazioni con gli Ospiti 님, 2024년 4월 10일
Dear Julie,We're elated to read your glowing remarks regarding the breakfast experience at Globus Urban Hotel in the heart of Florence. It's thrilling to know that this aspect of your stay highlighted your morning and contributed to a memorable visit. At Globus Urban Hotel, we delight in providing a culinary start to the day that reflects the vibrant tastes of our city.Should your travels bring you back to Florence, we would love to have the opportunity to serve you another exceptional breakfast, perhaps introducing you to some new flavors we're proud to offer. We hope the rest of your experience with us was just as satisfying, and we're eager to welcome you again.A warm thank you from all of us here, especially our dedicated kitchen staff who take special pride in receiving such commendations. If there's anything else that stood out or any feedback you wish to share to make your next stay even better, please don't hesitate to reach out to me. Our purpose is to create enduring memories for our guests through our service, our hospitality, and the unique charm of Globus Urban Hotel.Warm regards,AuroraGuest Relations Manager, Globus Urban Hotel