Dear Wonhaeng,tahnks for your feedback.best regards

Dear Guest, thanks for taking time to review your recent stay. WE are happy to know you enjoyed your stay and look forward to welcome you back soon. best regards Elisabetta

Dear Guest, we are very happy to know that you enjoyed your stay in our Hotel. Thank you for your review. Best Regards. Marco Morgana

Dear Heather, thank you for sharing your impressions of your recent stay. We are happy to know you enjoyed it and look forward to welcome you back soon.best regardsB&B HOTELS Italy

Dear Curtis,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,B&B Hotels Italia

Dear Amy,thank you for sharing your impressions of your recent stay. We are glad that you appreciated our location, rooms and breakfast. We hope to welcome you back to our B&B Htel Pitti Palace very soon!Kind regards,B&B HOTELS Italia

Dear Marianne,we are pleased to read your very positive evaluation of your experience at the Pitti Palace. Thank you for choosing to stay at our hotel. Best regards, B&B HOTELS Italy

Thank you Kana, we hope to welcome you back soon.best regards

Gentile Adriano,grazie per aver condiviso le sue impressioni sul suo recente soggiorno. Ci dispiace che la sua esperienza non sia stata positiva, stiamo già operando per una soluzione.B&B HOTELS lavora intensamente per garantire la miglior esperienza possibile a tutti i suoi clienti, ci dispiace che nel suo caso le aspettative non siano state soddisfatte. Ci auguriamo che possa essere nuovamente nostro ospite: faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti nostri clienti.Cordiali saluti,B&B HOTELS Italia

Dear Willmarie,we are pleased to read your very positive evaluation of your experience at the Pitti Palace. Thank you for choosing to stay at our hotel. Best regards, B&B HOTELS Italy

Gentile Cesare, siamo lieti di sapere che ha passato un piacevole soggiorno. L'aspettimo al Pitti Palace per il suo prossimo soggiorno fiorentino.Cordiali saluti

Dear William,we are glad to read you enjoyed your stay so much.We look forward to welcoming you back soon.best regards

Dear Guest,we are glad to read you enjoyed your stay so much.We look forward to welcoming you back soon.best regards

Gentile Emanuele, la ringraziamo per la splendida recensione.L'aspettiamo sempre al Pitti Palace.cordiali saluti

Thanks for your feedback!best regards

Dear JoseMari, thank you so much for taking time to review your stay.Sorry for the problems you had with the elevator but please consider that We are a medieval tower.Best regards

Dear Samuel, we really thank you for the feedback!See you back soon in florence.best regards

Dear Guest, we thank you for taking time to review your recent stay with us.We look forward to welcome you back soon.best regards

Estimada Norma,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

Dear Yuji,we are pleased to read your very positive evaluation of your experience at the B&B Hotel Pitti Palace. We are all looking forward to welcoming you back in Florence.Warm Regards,B&B HOTELS Italia

Dear Fernando, we are pleased to read your very positive evaluation of your experience at the B&B Hotel Pitti Palace. We are all looking forward to welcoming you back in Florence.Warm Regards,B&B HOTELS Italia

Dear CHin, thanks for taking time to review your recent stay.We look forward to welcoming you back soonbest regards

Dear Adam,thank you very much for taking the time to leave a review about the B&B Hotel Pitti Palace. We hope to welcome you back in Florence very soon!Sincerely,B&B HOTELS Italia

Gentile Alessia,Grazie del tempo che ci ha dedicato con la sua valutazione! Speriamo di riaverla presto tra i nostri ospiti.Cordiali salutiB&B HOTELS Italia

Dear Patty, we are so glad to read you enjoyed your stay.We look forward to welcome you back soon.best regards

Dear David,we are pleased to read your very positive evaluation of your experience at the B&B Pitti Palace Thank you for choosing to stay at our hotel. Best regards, B&B HOTELS Italy

Dear Yuko, thanks for your feedback!best regards

Dear Marilena, thank you so much for your review,we are so glad to know your stay was amazing.We look forward to welcome you back soon.best regards

Dear Nelva,Thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

We are really sorry to read your review and we took note of all your suggestions.We hope to accomodate you inf uture in order to leave a 100% positive feedback.Best regards

Dear REGINA,Thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

Dear Emmett,Thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

thanks for your feedback.

Dear Mike and Denise,thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

Dear Anne, we are really sorry to read your review and we took note of all your suggestions.We hope to accomodate you inf uture in order to leave a 100% positive feedback.best regards

Dear Shireen, thanks for your feedback.we look forward to welcome you back in future.best regards

Dear Sandra,thank you very much for your nice review.We apologize for the inconveniences but we inform that the Expedia VIP programs forsee a bottle of red wine only.Anyway we thank you for the suggestions that we are going to introduce soon.Se we hope to ahve another chance to welcome you to spend a 100 % positive stay with us best regards

Thank you very much for your review of your stay with us!We are very pleased to see that you enjoyed our location and took note of your suggestionsSo we are looking forward to welcome you soon again and in the meanwhile we remain withBest regards from all our staff

Dear Jo Ann, we really thank you for your feedback and look forward to wekcome you back soon.best regards

Dear Bryant,thank you so much for your beautiful review!We are really glad to know that you enjoyed your stay with us especilly for our great location. We took also note of your suggestions and we assure that we've already scheduled some rennovations soon.So we look forward to welcome you back soon.Best regards

Dear Catherine,thank you so much for your nice review.We are really glad to know you enjoyed your stay with us especilly for our spectacular location and for our cleanand comfortable rooms.Se we look forward to welcome you back soon.Best regards

Dear Elaine,thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

Dear Anonymous,We are sorry to see that you did not enjoyed your stay with us.So we hope to have another chance to welcome you again to offer a 100% positive stay with us.In the meanwhile we remain withKind regards

Dear Michael,thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff