The apartment is in excellent condition: very clean, professional decorated, and close to bus stops. It is located in a quiet neighborhood, and is about one mile from the check-in location. Please read the contact email which provide the location of check-in. We did not pay attention so we went to the apartment first. However, the staff is very nice and professional. They picked us up from the apartment, check us in, and take us back to the apartment. In addition, they also helped us to order taxi to train station. Overall, staying in LHP Suite Firenze was very nice, and I highly recommended it.